Paradraw

Salesforce

salesforce.com
40 published23 named, not published0 expected, not published234 relationships3626 clauses
Every legal document Salesforce publishes, and the ones its own terms name that nobody published. Free to read.Other companies
HighDrafting

PP ¶121 points at Section 4.1, which is not in the document

Privacy Page ¶121 reads: "In addition to using the user preference center, in many cases you may opt-out from the collection of non-essential device data on your web browser (see Section 4.1 above) by managing your cookies at the browser or device level. In addition, if you wish to opt-out of interest-based advertising, navi…" It cites Section 4.1. No such clause appears anywhere in Privacy Page.

  • PP ¶121

    “In addition to using the user preference center, in many cases you may opt-out from the collection of non-essential device data on your web browser (see Section 4.1 above) by managing your cookies at the browser or devic…”

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HighGap

TOS names a Artificial Intelligence Acceptable Use Policy we could not find published

MAIN SERVICES AGREEMENT cl. 3.3 refers to a Artificial Intelligence Acceptable Use Policy. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS cl. 3.3

    “3.3 Customer Responsibilities. Customer will (a) be responsible for Users' compliance with this Agreement, Documentation and Order Forms, (b) be responsible for the accuracy, quality and legality of Customer Data, the me…”

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HighStructure

Salesforce Program Agreement is drafted as if it could incorporate Compliance

Salesforce Program Agreement is a perimeter and Compliance is a explainer document. ¶83 reads: "(a) currently identified on any sanctions or export control list maintained by the U.S., EU, or UK, government, including, but not limited to, the Specially Designated Nationals ("SDN") List maintained by the Department of the Treasury, Office of Foreign Asset…"

  • SPA ¶83

    “The services, content, and other technology Salesforce makes available may be subject to export and economic sanctions laws and regulations of the United States, the European Union, the United Kingdom, and other jurisdic…”

  • C — first clause

    “Code of Conduct”

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HighStructure

Salesforce Program Agreement is drafted as if it could incorporate Salesforce Privacy Overview

Salesforce Program Agreement is a perimeter and Salesforce Privacy Overview is a notice document. ¶21 reads: "Your submission of information, including Registration Information (as defined below), to or through any Program is governed by the Salesforce Privacy Statement, as updated by Salesforce from time to time, currently available at https://www.salesforce.com/comp…"

  • SPA ¶21

    “Your submission of information, including Registration Information (as defined below), to or through any Program is governed by the Salesforce Privacy Statement, as updated by Salesforce from time to time, currently avai…”

  • PP — first clause

    “As the #1 CRM platform, Salesforce provides companies like yours with the tools to build trust while enhancing customer experiences. Gain increased transparency and control of your customers' data, all while harnessing t…”

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HighStructure

Salesforce Program Agreement is drafted as if it could incorporate Legal

Salesforce Program Agreement is a perimeter and Legal is a explainer document. ¶23 reads: "The prohibited actions and prohibited materials set forth in the Salesforce Acceptable Use and External-Facing Services Policy and Artificial Intelligence Acceptable Use Policy, as updated by Salesforce from time to time, currently available at https://www.sal…"

  • SPA ¶23

    “The prohibited actions and prohibited materials set forth in the Salesforce Acceptable Use and External-Facing Services Policy and Artificial Intelligence Acceptable Use Policy, as updated by Salesforce from time to time…”

  • L — first clause

    “For Customers”

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HighStructure

Salesforce Program Agreement is drafted as if it could outrank Salesforce Privacy Overview

Salesforce Program Agreement is a perimeter and Salesforce Privacy Overview is a notice document. ¶44 reads: "In addition, to the extent permitted by applicable laws, Salesforce may track or analyze your access to or use of any Program, and may use and disclose to anyone (including to third parties, such as an administrator of an Organization if your Salesforce Accoun…"

  • SPA ¶44

    “Salesforce may monitor, evaluate, alter or remove Submissions, including to comply with any of the terms of the Digital Millennium Copyright Act, the European Union E-Commerce Directive 2000/30/EC and other laws dealing …”

  • PP — first clause

    “As the #1 CRM platform, Salesforce provides companies like yours with the tools to build trust while enhancing customer experiences. Gain increased transparency and control of your customers' data, all while harnessing t…”

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HighStructure

Salesforce Program Agreement is drafted as if it could outrank MAIN SERVICES AGREEMENT

Salesforce Program Agreement is a perimeter and MAIN SERVICES AGREEMENT is part of the agreement. cl. 16.4 reads: "IF YOU ARE DOMICILED IN THE U.S. AND ARE NOT SUBJECT TO ANY OTHER DISPUTE RESOLUTION PROVISION IN ANY MAIN SERVICES AGREEMENT, OTHER THAN A DEVELOPER MAIN SERVICES AGREEMENT, BETWEEN YOU AND SALESFORCE, THEN, ALL DISPUTES ARISING OUT OF OR RELATED TO THE AGREE…"

  • SPA cl. 16.4

    “16.4. ARBITRATION. IF YOU ARE DOMICILED IN THE U.S. AND ARE NOT SUBJECT TO ANY OTHER DISPUTE RESOLUTION PROVISION IN ANY MAIN SERVICES AGREEMENT, OTHER THAN A DEVELOPER MAIN SERVICES AGREEMENT, BETWEEN YOU AND SALESFORCE…”

  • TOS — first clause

    “MAIN SERVICES AGREEMENT”

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HighStructure

Salesforce Program Agreement is drafted as if it could incorporate Salesforce Privacy Overview

Salesforce Program Agreement is a perimeter and Salesforce Privacy Overview is a notice document. ¶305 reads: "For clarity, to the extent that Salesforce collects any Personal Data regarding your attendance or participation in the Event for Salesforce's use, it will be subject to Salesforce's Privacy Statement."

  • SPA ¶305

    “You acknowledge that if you scan your badge or if your badge is scanned by or for any sponsor or other third party with a badge scanner or similar technology (each, an "Event Sponsor"), then that Event Sponsor may have a…”

  • PP — first clause

    “As the #1 CRM platform, Salesforce provides companies like yours with the tools to build trust while enhancing customer experiences. Gain increased transparency and control of your customers' data, all while harnessing t…”

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HighStructure

Salesforce Program Agreement is drafted as if it could outrank Terms of Service

Salesforce Program Agreement is a perimeter and Terms of Service is part of the agreement. ¶425 reads: "Any use of the Salesforce APIs is subject to the API Terms of Service, and in event of any conflict, the API Terms of Service take precedence over this agreement with respect to the Salesforce APIs."

  • SPA ¶425

    “(b) For clarity, while the Developer Tools include documentation about the Salesforce Application Programming Interfaces ("APIs"), and Developer Tools that work with the Salesforce APIs, the Salesforce APIs themselves ar…”

  • TS — first clause

    “These Terms govern your use of the websites that link to these Terms. In these Terms, the word "Sites" refers to each of these websites and the services offered on those Sites, including but not limited to any AI Agents.…”

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HighStructure

Salesforce Program Agreement is drafted as if it could outrank MAIN SERVICES AGREEMENT

Salesforce Program Agreement is a perimeter and MAIN SERVICES AGREEMENT is part of the agreement. cl. 3.1.2 reads: "Any rights to Developer Content, Developer Tools, Open Source Content, or Pre-Release Products under this Agreement are in no way subject to the terms of any Main Services Agreement between you and Salesforce (except as set forth in the following section)."

  • SPA cl. 3.1.2

    “3.1. Any rights to Developer Content, Developer Tools, Open Source Content, or Pre-Release Products under this Agreement are in no way subject to the terms of any Main Services Agreement between you and Salesforce (excep…”

  • TOS — first clause

    “MAIN SERVICES AGREEMENT”

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HighStructure

Salesforce's Transparency Report (H2 2025) is drafted as if it could incorporate DATA PROCESSING ADDENDUM

Salesforce's Transparency Report (H2 2025) is a public notice and DATA PROCESSING ADDENDUM is part of the agreement. ¶11 reads: "Salesforce offers its customers various contractual commitments in its Main Services Agreement (including its Data Processing Addendum) which align to the principles described below."

  • STR ¶11

    “Salesforce offers its customers various contractual commitments in its Main Services Agreement (including its Data Processing Addendum) which align to the principles described below. More precisely, these commitments can…”

  • DPA — first clause

    “DATA PROCESSING ADDENDUM”

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HighStructure

AgentExchange Go-To-Market App Terms (For Partners) reads as part of the agreement, and nothing in the set refers to it

AgentExchange Go-To-Market App Terms (For Partners) is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

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HighStructure

Salesforce's Transparency Report (2024) is drafted as if it could incorporate DATA PROCESSING ADDENDUM

Salesforce's Transparency Report (2024) is a public notice and DATA PROCESSING ADDENDUM is part of the agreement. ¶10 reads: "Salesforce offers its customers various contractual commitments in its Main Services Agreement (including its Data Processing Addendum) which align to the principles described below."

  • STR ¶10

    “Salesforce offers its customers various contractual commitments in its Main Services Agreement (including its Data Processing Addendum) which align to the principles described below. More precisely, these commitments can…”

  • DPA — first clause

    “DATA PROCESSING ADDENDUM”

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HighStructure

Salesforce's Transparency Report (2022) is drafted as if it could incorporate DATA PROCESSING ADDENDUM

Salesforce's Transparency Report (2022) is a public notice and DATA PROCESSING ADDENDUM is part of the agreement. ¶11 reads: "Salesforce offers its customers various contractual commitments in its Main Services Agreement (including its Data Processing Addendum) which align to the principles described below."

  • STR ¶11

    “Salesforce offers its customers various contractual commitments in its Main Services Agreement (including its Data Processing Addendum) which align to the principles described below. More precisely, these commitments can…”

  • DPA — first clause

    “DATA PROCESSING ADDENDUM”

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HighStructure

Governing Agreements and Policies reads as part of the agreement, and nothing in the set refers to it

Governing Agreements and Policies is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

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HighStructure

Vlocity University Terms of Service reads as part of the agreement, and nothing in the set refers to it

Vlocity University Terms of Service is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

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HighStructure

Salesforce's UK Processor Binding Corporate Rules for the Processing of Personal Data reads as part of the agreement, and nothing in the set refers to it

Salesforce's UK Processor Binding Corporate Rules for the Processing of Personal Data is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

  • SUPB — first clause

    “Salesforce's UK Processor Binding Corporate Rules for the Processing of Personal Data”

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HighPrecedence

Salesforce's EU Processor Binding Corporate Rules reads as a commitment, but nothing incorporates it into the agreement

Privacy Page ¶7 mentions Salesforce's EU Processor Binding Corporate Rules. No clause anywhere in the published set states that Salesforce's EU Processor Binding Corporate Rules forms part of the agreement.

  • PP ¶7

    “Salesforce's EU Processor Binding Corporate Rules”

  • SEPB — first clause

    “Salesforce's Processor Binding Corporate Rules for the”

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HighStructure

Order Form Supplement for ClickSoftware Field Service Edge Services reads as part of the agreement, and nothing in the set refers to it

Order Form Supplement for ClickSoftware Field Service Edge Services is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

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MediumGap

TOS names a Beta Services terms we could not find published

MAIN SERVICES AGREEMENT cl. 2.4 refers to a Beta Services terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS cl. 2.4

    “2.4 Beta Services. From time to time, SFDC may make Beta Services available to Customer at no charge. Customer may choose to try such Beta Services or not in its sole discretion. Any use of Beta Services is subject to th…”

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MediumGap

PP names 2 documents we could not find published

Salesforce Privacy Overview ¶138 names Comprehensive Guidelines and Administrative Guidelines. None appears in the sitemap, the legal index or the trust centre. They may exist and be available on request.

  • PP ¶138

    “Can financial institutions use Salesforce? Yes. Financial institutions are permitted to use cloud services in Japan, provided they comply with applicable rules and regulations, such as those described below. Who is the f…”

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MediumGap

TS names 3 documents we could not find published

Terms of Service ¶5 names Event Terms, Success Community Terms and Success Community Participation Guidelines. None appears in the sitemap, the legal index or the trust centre. They may exist and be available on request.

  • TS ¶5

    “Please note that if you register for Dreamforce, log into the Help & Training portal, the AppExchange, Success Community or Partner Community on our Sites and don't already have a Success Community Account, we will autom…”

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MediumGap

SPA names a Salesforce App Terms we could not find published

Salesforce Program Agreement ¶89 refers to a Salesforce App Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • SPA ¶89

    “If the listed provider of an App is Salesforce, then the App is provided by Salesforce, and you may contact Salesforce with any questions regarding such App or the App Terms for such App. You agree to comply with the App…”

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MediumGap

SPA names a Salesforce Partner Program Agreement we could not find published

Salesforce Program Agreement ¶100 refers to a Salesforce Partner Program Agreement. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • SPA ¶100

    “AgentExchange may enable you to publish certain listings (which may include listings of Apps) on AgentExchange. In order to do so, you must first be approved by Salesforce to participate in the Salesforce Partner Program…”

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MediumGap

SPA names a Trailhead Program Terms we could not find published

Salesforce Program Agreement ¶153 refers to a Trailhead Program Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • SPA ¶153

    “a group leader within the Salesforce Trailblazer Community Group Meetings, as defined in the Trailhead Program Terms, (any such group leader, a "Trailblazer Community Group Leader");”

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MediumGap

SPA names a Group Passes Program terms we could not find published

Salesforce Program Agreement ¶296 refers to a Group Passes Program terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • SPA ¶296

    “For certain Events, Salesforce may make available the Group Passes Program which provides the option to secure discounted group pricing by purchasing multiple Event passes in one transaction. The purchase of Group Passes…”

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MediumGap

SUPB names a Intra-Group Agreement we could not find published

Salesforce's UK Processor Binding Corporate Rules for the Processing of Personal Data ¶45 refers to a Intra-Group Agreement. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • SUPB ¶45

    “In case of a conflict between any information expressly set out in the Salesforce UK Processor BCR (and/or the terms of the Intra-Group Agreement relating to the Salesforce UK Processor BCR) and any other information ref…”

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MediumGap

PP names a Tableau Cookie Policy we could not find published

Privacy Page ¶116 refers to a Tableau Cookie Policy. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • PP ¶116

    “For more information about Tableau's use of cookies specifically, please see the Tableau Cookie Policy .”

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MediumGap

AGAT names a Product Catalog Terms we could not find published

AgentExchange Go-To-Market App Terms (For Partners) ¶22 refers to a Product Catalog Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • AGAT ¶22

    “"GTM App Requirements" means any product, technical, operational, content, legal, and other requirements for Your use of the GTM App that are provided to You by SFDC, including those set forth or otherwise referenced in …”

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MediumGap

C names a Web Content Accessibility Guidelines we could not find published

Compliance ¶31 refers to a Web Content Accessibility Guidelines. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • C ¶31

    “At Salesforce, we believe that businesses can be powerful platforms for social change and that our higher purpose is to drive Equality for All. Disability Inclusion is fundamental to this belief. We have an ambition to b…”

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MediumGap

C names a Salesforce Export Control Classification List we could not find published

Compliance ¶41 refers to a Salesforce Export Control Classification List. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • C ¶41

    “We include for your reference the Salesforce Export Control Classification List. It is a list of our products and features with respective Export Control Classification Numbers (ECCNs) and eligible license exception info…”

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MediumGap

STR names a Human Rights Policy we could not find published

Salesforce's Transparency Report (H2 2025) ¶5 refers to a Human Rights Policy. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • STR ¶5

    “Like many other technology companies, Salesforce may on occasion receive a request from a Public Authority, as defined in Salesforce's Data Processing Addendum, seeking access to certain data, including access to Custome…”

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MediumGap

TCUG names a Program Terms we could not find published

Trademark & Copyright Usage Guidelines ¶53 refers to a Program Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TCUG ¶53

    “• Salesforce certified professionals may use the credential designation and associated logo they earned in accordance with the Program Terms for Learning and Credential Programs, where additional information may be found…”

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MediumGap

HF names a Trust Documentation we could not find published

HDS 2.0 FAQ cl. c refers to a Trust Documentation. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • HF cl. c

    “C. Customer-configured Security Controls To enable customers to meet their strict compliance and risk management obligations such as those mandated by HDS, Salesforce makes available to its customers a comprehensive suit…”

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MediumGap

VRP names a Security Assessment Agreement we could not find published

Vulnerability Reporting Policy ¶7 refers to a Security Assessment Agreement. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • VRP ¶7

    “Before submitting your report, please ensure you have read our Responsible Disclosure Policy and reviewed our Security Assessment Agreement .”

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MediumGap

TOS relies on a price list that is not published

MAIN SERVICES AGREEMENT cl. 11.2 relies on a price list. No price list was found anywhere in the published set.

  • TOS cl. 11.2

    “11.2 Term of Purchased Subscriptions. The term of each subscription shall be as specified in the applicable Order Form. Except as otherwise specified in an Order Form, subscriptions will automatically renew for additiona…”

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MediumGap

AGAT relies on a statement of work that is not published

AgentExchange Go-To-Market App Terms (For Partners) cl. 1.4 relies on a statement of work. No statement of work was found anywhere in the published set.

  • AGAT cl. 1.4

    “1.4. SOW Required. For each Partner Offering that includes Professional Services, Partner will include a statement of work describing the Professional Services to be performed by Partner or on Partner's behalf for the Cu…”

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MediumGap

DPA relies on a sub-processor list that is not published

DATA PROCESSING ADDENDUM cl. 5.2 relies on a sub-processor list. No sub-processor list was found anywhere in the published set.

  • DPA cl. 5.2

    “5.2. Current List of Sub-processors and Notification of New Sub-processors. The current list of Sub-processors engaged in Processing Personal Data for the performance of each Service, including a description of their pro…”

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LowStructure

Salesforce's Notice of Certification under the Data Privacy Framework is published but no other document refers to it

Salesforce's Notice of Certification under the Data Privacy Framework sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

Salesforce Guardian is published but no other document refers to it

Salesforce Guardian sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

Salesforce Program Agreement is published but no other document refers to it

Salesforce Program Agreement sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

Privacy Page is published but no other document refers to it

Privacy Page sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

Held back

3 readings, on top of the 42 above

Each puts two clauses side by side that answer the same question differently, and quotes both.

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The drawing, in words

Salesforce’s legal documents

Salesforce publishes 40 legal documents. Its own terms name 23 more that we could not find published. 1 cross-reference point at clauses that are not there.

Published 40

Named, not published 23

  • Beta Services terms
  • AI terms or addendum
  • Comprehensive Guidelines
  • Administrative Guidelines
  • Event Terms
  • Success Community Terms
  • Success Community Participation Guidelines
  • Salesforce App Terms
  • Salesforce Partner Program Agreement
  • Trailhead Program Terms
  • Group Passes Program terms
  • Intra-Group Agreement
  • Cookie policy
  • Product Catalog Terms
  • Web Content Accessibility Guidelines
  • Salesforce Export Control Classification List
  • Human Rights Policy
  • Program Terms
  • Trust Documentation
  • Security Assessment Agreement
  • Price list
  • Statement of work
  • Sub-processor list

Named in Salesforce’s own terms and not found in its sitemap, legal index or trust centre. It may exist and be available on request.

How they connect 133

  • 67 times a document cite another document
  • 31 times a document depend on another existing
  • 21 times a document incorporate another by reference
  • 10 times a document rely on a definition from another
  • 4 times a document say which document wins on a conflict

Read from salesforce.com on 12 October 2026. A description of how the documents fit together, not legal advice. Is this your company?