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Hootsuite

hootsuite.com
30 published18 named, not published0 expected, not published144 relationships1551 clauses
Every legal document Hootsuite publishes, and the ones its own terms name that nobody published. Free to read.Other companies
HighStructure

Hootsuite Brand Assets Terms of Service reads as part of the agreement, and nothing in the set refers to it

Hootsuite Brand Assets Terms of Service is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

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HighStructure

Terms of Service | Legal Policies and Use | Hootsuite reads as part of the agreement, and nothing in the set refers to it

Terms of Service | Legal Policies and Use | Hootsuite is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

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HighStructure

App Directory Terms of Service | Hootsuite reads as part of the agreement, and nothing in the set refers to it

App Directory Terms of Service | Hootsuite is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

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HighGap

TOS names a Service Level Agreement we could not find published

Enterprise Terms of Service | Legal Policy | Hootsuite cl. 2.1 refers to a Service Level Agreement. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS cl. 2.1

    “2.1 Enterprise Services. During the Term, subject to the terms and conditions of this Agreement, we will make the Enterprise Services available to you in accordance with the applicable Authorization Form and the Service …”

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HighStructure

Advertising Terms & Conditions | Legal | Hootsuite reads as part of the agreement, and nothing in the set refers to it

Advertising Terms & Conditions | Legal | Hootsuite is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

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HighStructure

Hootsuite API Terms of Service reads as part of the agreement, and nothing in the set refers to it

Hootsuite API Terms of Service is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

Wrong? Ask for access to correct it.

HighStructure

GPT Terms of Service | Legal Policies | Hootsuite reads as part of the agreement, and nothing in the set refers to it

GPT Terms of Service | Legal Policies | Hootsuite is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

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HighStructure

Beta Program Terms & Conditions | Legal | Hootsuite reads as part of the agreement, and nothing in the set refers to it

Beta Program Terms & Conditions | Legal | Hootsuite is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

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MediumDrafting

“Third-Party Content” is used 33 times across 4 documents and no published document defines it

The published set uses the capitalised term “Third-Party Content” 33 times, in 4 documents that create obligations: Enterprise Terms of Service | Legal Policy | Hootsuite, Hootsuite End User License Agreement, Terms of Service | Legal Policies and Use | Hootsuite and Hootsuite Acceptable Use Rules. Searching all 30 published documents for a definition of it — in each of the forms this set uses elsewhere: (the “Third-Party Content”), (“Third-Party Content”), and “Third-Party Content” means — returns nothing.

Searched 30 documents, 1,551 clauses. No match.

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MediumDrafting

“Authorization Form” is used 25 times across 3 documents and no published document defines it

The published set uses the capitalised term “Authorization Form” 25 times, in 3 documents that create obligations: Enterprise Terms of Service | Legal Policy | Hootsuite, Hootsuite Acceptable Use Rules and Advertising Terms & Conditions | Legal | Hootsuite. Searching all 30 published documents for a definition of it — in each of the forms this set uses elsewhere: (the “Authorization Form”), (“Authorization Form”), and “Authorization Form” means — returns nothing.

Searched 30 documents, 1,551 clauses. No match.

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MediumDrafting

“British Columbia” is used 21 times across 5 documents and no published document defines it

The published set uses the capitalised term “British Columbia” 21 times, in 5 documents that create obligations: Enterprise Terms of Service | Legal Policy | Hootsuite, Hootsuite End User License Agreement, Terms of Service | Legal Policies and Use | Hootsuite, Hootsuite API Terms of Service and Data Processing Addendum | Hootsuite Legal Terms. Searching all 30 published documents for a definition of it — in each of the forms this set uses elsewhere: (the “British Columbia”), (“British Columbia”), and “British Columbia” means — returns nothing.

Searched 30 documents, 1,551 clauses. No match.

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MediumGap

DPA names a Configuration Management Policy we could not find published

Data Processing Addendum | Hootsuite Legal Terms ¶96 refers to a Configuration Management Policy. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • DPA ¶96

    “Measures for ensuring system configuration, including default configuration | Production servers, databases, and cloud security configurations are hardened in line with internal configuration guidelines and in accordance…”

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MediumGap

SEC names 2 documents we could not find published

Security Practices & Data Protection | Hootsuite ¶4 names Hootsuite Self-Serve Terms and Sparkcentral Terms. None appears in the sitemap, the legal index or the trust centre. They may exist and be available on request.

  • SEC ¶4

    “Where used in this Security Practices document, "Hootsuite Services" means the Self-Serve or Enterprise Services defined in the Hootsuite Self-Serve Terms of Service or Enterprise Terms of Service, as applicable. "Sparkc…”

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MediumGap

TOS names a Professional Services Terms we could not find published

Enterprise Terms of Service | Legal Policy | Hootsuite cl. 4.2 refers to a Professional Services Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS cl. 4.2

    “4.2 Professional Services. If your Authorization Form includes professional services (such as account set-up, provisioning, or training) (" Professional Services"), the Professional Services Terms published at www.hootsu…”

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MediumGap

TOS names a Hootsuite Ads Terms we could not find published

Enterprise Terms of Service | Legal Policy | Hootsuite cl. 4.3 refers to a Hootsuite Ads Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS cl. 4.3

    “4.3 Advertising Terms. If you use the Enterprise Services to create and manage Ads Content, the Hootsuite Ads Terms published at www.hootsuite.com/legal/ads-terms also apply to and govern that use.”

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MediumGap

TOS names a Beta Terms we could not find published

Enterprise Terms of Service | Legal Policy | Hootsuite cl. 4.4 refers to a Beta Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS cl. 4.4

    “4.4 Beta Testing. From time to time, we may offer you the opportunity to install, use and test certain services prior to their commercial release ("Beta Services"). Use of the Beta Services is optional. If you use any Be…”

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MediumGap

TOS names a Talkwalker Supplemental Terms we could not find published

Enterprise Terms of Service | Legal Policy | Hootsuite ¶41 refers to a Talkwalker Supplemental Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS ¶41

    “(i) for Talkwalker Services, the Talkwalker Supplemental Terms published at www.hootsuite.com/legal/supplemental-terms-talkwalker.”

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MediumGap

TOS names a Hootsuite Chatbot Terms we could not find published

Enterprise Terms of Service | Legal Policy | Hootsuite ¶42 refers to a Hootsuite Chatbot Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS ¶42

    “(ii) for Hootsuite Generative AI Chatbot Services ("Chatbot Services"), the Hootsuite Chatbot Terms published at www.hootsuite.com/legal/chatbot-terms.”

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MediumGap

ADTS names a Hootsuite Terms we could not find published

App Directory Terms of Service | Hootsuite ¶3 refers to a Hootsuite Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • ADTS ¶3

    “The following terms ("App Directory Terms") shall apply in addition to the Hootsuite Terms of Service (as defined below) and govern your access and use of the Hootsuite App Directory and any Apps.”

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MediumGap

ADTS names a Hootsuite Social Customer Care Terms we could not find published

App Directory Terms of Service | Hootsuite cl. 4.3 refers to a Hootsuite Social Customer Care Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • ADTS cl. 4.3

    “4.3 Hootsuite Social Customer Care App Terms. The Hootsuite Social Customer Care App ("Hootsuite Social Customer Care App" or "Customer Care App") is a Hootsuite App that integrates with SFDC that you may request access …”

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MediumGap

HBAT names a Hootsuite Brand Guidelines we could not find published

Hootsuite Brand Assets Terms of Service ¶5 refers to a Hootsuite Brand Guidelines. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • HBAT ¶5

    “By using the Hootsuite Brand Assets, you agree to comply with these guidelines, the Hootsuite Brand Guidelines, as well as our Terms of Service and all of our applicable rules and policies. We reserve the right to cancel…”

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MediumGap

TSLP names a Hootsuite Online Payment Terms we could not find published

Terms of Service | Legal Policies and Use | Hootsuite cl. 21 refers to a Hootsuite Online Payment Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TSLP cl. 21

    “21. Paid Services. The Hootsuite Online Payment Terms apply to your purchase of any paid Self-Serve Services.”

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MediumGap

TSLP names a Hootsuite Beta Terms we could not find published

Terms of Service | Legal Policies and Use | Hootsuite cl. 38 refers to a Hootsuite Beta Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TSLP cl. 38

    “38. Beta Testing. From time to time, we may offer you the opportunity to install, use and test certain Hootsuite services prior to their commercial release ("Beta Services"). Use of the Beta Services is optional. If you …”

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MediumGap

CEHB names a Non-Disclosure Agreement we could not find published

Code of Ethics | Hootsuite's Business Ethics Policy ¶66 refers to a Non-Disclosure Agreement. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • CEHB ¶66

    “Disclose confidential information externally only when you have proper approval and a Non-Disclosure Agreement ("NDA") is in place Follow Hootsuite's Social Media Policy”

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MediumGap

MSAS names a Respectful Workplace Policy we could not find published

Modern Slavery Act Statement | Hootsuite Legal ¶9 refers to a Respectful Workplace Policy. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • MSAS ¶9

    “Our Respectful Workplace Policy provides that employees of Hootsuite must:”

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MediumGap

MSAS names a Canadian Modern Slavery Statement we could not find published

Modern Slavery Act Statement | Hootsuite Legal ¶38 refers to a Canadian Modern Slavery Statement. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • MSAS ¶38

    “Click here to consult our Canadian Modern Slavery Statement”

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MediumGap

RWPL names a Hootsuite Whistleblowing Policy we could not find published

Romania Whistleblowing Policy | Legal Info | Hootsuite ¶3 refers to a Hootsuite Whistleblowing Policy. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • RWPL ¶3

    “Hootsuite is committed to carrying out our business in a safe, honest, and ethical way. Part of that is creating an open and supportive working environment where people feel able to speak up about any suspected wrongdoin…”

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LowStructure

Hootsuite Anti-Corruption Policy is published but no other document refers to it

Hootsuite Anti-Corruption Policy sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

Copyright Policy | Legal Guidelines | Hootsuite is published but no other document refers to it

Copyright Policy | Legal Guidelines | Hootsuite sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

Hootsuite Privacy Policy | How We Protect Your Data is published but no other document refers to it

Hootsuite Privacy Policy | How We Protect Your Data sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

1. What this Author Privacy Policy covers is published but no other document refers to it

1. What this Author Privacy Policy covers sits in the published set with no incoming reference from any other document in the corpus.

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LowRegister

The minimum age of a user is stated 3 times, in 2 different figures

The minimum age of a user appears in 2 documents. The figures stated are 18, 16. These may each be right for a different thing. What the corpus does not do is say which figure governs which question.

  • TSLP cl. b — states 18

    “You are at least 18 years old or otherwise able to enter into a legally binding agreement;”

  • P ¶142 — states 16

    “We do not knowingly "sell" or "share" the personal information of individuals under 16 years of age.”

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Held back

18 readings, on top of the 32 above

Each puts two clauses side by side that answer the same question differently, and quotes both.

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The drawing, in words

Hootsuite’s legal documents

Hootsuite publishes 30 legal documents. Its own terms name 18 more that we could not find published. Every cross-reference inside them resolves. Nothing says which document wins on a conflict. 1 figure is stated more than once, in more than one form.

Published 30

Named, not published 18

  • Configuration Management Policy
  • Hootsuite Self-Serve Terms
  • Sparkcentral Terms
  • Service levels
  • Professional Services Terms
  • Hootsuite Ads Terms
  • Beta Terms
  • Talkwalker Supplemental Terms
  • Hootsuite Chatbot Terms
  • Hootsuite Terms
  • Hootsuite Social Customer Care Terms
  • Hootsuite Brand Guidelines
  • Hootsuite Online Payment Terms
  • Hootsuite Beta Terms
  • Non-Disclosure Agreement
  • Respectful Workplace Policy
  • Canadian Modern Slavery Statement
  • Hootsuite Whistleblowing Policy

Named in Hootsuite’s own terms and not found in its sitemap, legal index or trust centre. It may exist and be available on request.

How they connect 101

  • 45 times a document cite another document
  • 31 times a document depend on another existing
  • 20 times a document incorporate another by reference
  • 4 times a document rely on a definition from another
  • 1 time a document amend another

Read from hootsuite.com on 17 October 2026. A description of how the documents fit together, not legal advice. Is this your company?