Beta Program Terms & Conditions | Legal | Hootsuite

·Beta Terms

·Last Modified: July 29, 2025

·We may make certain services or functionalities (including services or functionalities that are enabled by third-party artificial intelligence vendors) available to our customers and users prior to such services' or functionalities' commercial release (the "Beta Services"). Beta Services are intended for evaluation purposes and not for production use and are subject to these Beta Terms (the "Beta Terms"). These Beta Terms are incorporated into, and form part of, the terms of service applicable to your access to and use of the Enterprise Services or Hootsuite Self-Serve Services, as applicable (the "Terms"). The terms "you," "your," "Customer," "Company," and similar terms refer to the person or entity accessing or using the Beta Services and "we," "us," or "our" refers to Hootsuite or Talkwalker, as applicable. Capitalized terms not defined in these Beta Terms have the meanings given to them in the applicable Terms.

11. Subject to these Beta Terms, we grant you a limited right to use the Beta Services for beta testing purposes during the applicable testing period. We reserve the right to modify the Beta Services or terminate your participation in the beta testing for any reason, without liability, but will use commercially reasonable efforts to provide you with notice of such termination.

22. You agree to provide suggestions, comments, or other feedback with respect to the Beta Services as reasonably requested, including ideas for modifications and enhancements (the "Beta Feedback"). You assign to us all right, title and interest in and to the Beta Feedback. All Beta Services and your Beta Feedback are our Confidential Information, and we may use your Beta Feedback in advertising and promotional materials.

33. You acknowledge and agree that the Beta Services are not at the level of performance or compatibility of a final, generally available product offering, and may be substantially modified prior to commercial availability, or withdrawn. We are under no obligation to provide technical support with regards to the Beta Services, and we provide no assurance that any specific errors or performance issues in the Beta Services will be corrected.

44. You acknowledge and agree that the Beta Services are provided on an "as is" and "as available" basis without any warranties or conditions of any kind, whether express, implied, statutory or otherwise. Use of the Beta Services is at your sole risk. In no event will we be liable to you for any damage whatsoever arising out of the use of or inability to use the Beta Services.