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35 published12 named, not published0 expected, not published225 relationships2492 clauses
Every legal document Zoom publishes, and the ones its own terms name that nobody published. Free to read.Other companies
HighGap

TOS names a Service Description we could not find published

Zoom Terms of Service ¶5 refers to a Service Description. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS ¶5

    “READ THIS AGREEMENT CAREFULLY, AS IT PROVIDES, AMONG OTHER THINGS: (i) in Section 27, that you and Zoom will arbitrate certain claims instead of going to court and that you will not bring class-action claims against Zoom…”

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HighStructure

Beta Program - Terms of Use is drafted as if it could incorporate Acceptable Use Guidelines

Beta Program - Terms of Use is a perimeter and Acceptable Use Guidelines is part of the agreement. cl. 6.1 reads: "You agree that use of the Beta Offerings by You and Your end users is subject to Zoom's applicable guides, statements, notices, and policies located at zoom.us/legal including, without limitation, the Acceptable Use Guidelines, Privacy Statement, 911 U.S. Noti…"

  • BPTU cl. 6.1

    “You agree that use of the Beta Offerings by You and Your end users is subject to Zoom's applicable guides, statements, notices, and policies located at zoom.us/legal including, without limitation, the Acceptable Use Guid…”

  • AUP — first clause

    “Acceptable use guidelines”

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HighStructure

Beta Program - Terms of Use is drafted as if it could incorporate Government Requests Guide

Beta Program - Terms of Use is a perimeter and Government Requests Guide is a explainer document. cl. 6.1 reads: "You agree that use of the Beta Offerings by You and Your end users is subject to Zoom's applicable guides, statements, notices, and policies located at zoom.us/legal including, without limitation, the Acceptable Use Guidelines, Privacy Statement, 911 U.S. Noti…"

  • BPTU cl. 6.1

    “You agree that use of the Beta Offerings by You and Your end users is subject to Zoom's applicable guides, statements, notices, and policies located at zoom.us/legal including, without limitation, the Acceptable Use Guid…”

  • GRG — first clause

    “Government Requests Guide”

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HighStructure

Beta Program - Terms of Use is drafted as if it could incorporate Zoom Privacy Statement

Beta Program - Terms of Use is a perimeter and Zoom Privacy Statement is a notice document. cl. 6.1 reads: "You agree that use of the Beta Offerings by You and Your end users is subject to Zoom's applicable guides, statements, notices, and policies located at zoom.us/legal including, without limitation, the Acceptable Use Guidelines, Privacy Statement, 911 U.S. Noti…"

  • BPTU cl. 6.1

    “You agree that use of the Beta Offerings by You and Your end users is subject to Zoom's applicable guides, statements, notices, and policies located at zoom.us/legal including, without limitation, the Acceptable Use Guid…”

  • PP — first clause

    “Zoom Privacy Statement”

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HighStructure

Beta Program - Terms of Use is drafted as if it could outrank Zoom Terms of Service

Beta Program - Terms of Use is a perimeter and Zoom Terms of Service is part of the agreement. cl. 17.1 reads: "You acknowledge that the terms and conditions of this Agreement govern and control Your use of and access to a Beta Offering and Your participation in the Beta Program and not any Commercial Agreement nor any beta terms that may be contained in a Commercial Ag…"

  • BPTU cl. 17.1

    “The parties intend for this Agreement to be separate and distinct from a master subscription agreement, terms of service, and any other agreement for Zoom services (each, a "Commercial Agreement") that You may have with …”

  • TOS — first clause

    “ZOOM TERMS OF SERVICE”

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HighStructure

Beta Program - Terms of Use is drafted as if it could incorporate Global Data Processing Addendum

Beta Program - Terms of Use is a perimeter and Global Data Processing Addendum is part of the agreement. cl. 17.2 reads: "If You are a business, enterprise, or education account owner and Your use of the Beta Offering requires Zoom to process personal data of Your end users under a data processing agreement or addendum ("DPA") in accordance with Section 6(b), then You acknowledge…"

  • BPTU cl. 17.2

    “If You are a business, enterprise, or education account owner and Your use of the Beta Offering requires Zoom to process personal data of Your end users under a data processing agreement or addendum ("DPA") in accordance…”

  • DPA — first clause

    “Zoom Communications, Inc.”

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HighStructure

Beta Program - Terms of Use is drafted as if it could incorporate US State Law Privacy Addendum

Beta Program - Terms of Use is a perimeter and US State Law Privacy Addendum is part of the agreement. cl. 17.3 reads: "If You (i) are a "business" and we process "personal information" (as those terms are defined by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020) on Your behalf, (ii) are a "controller" and Zoom processes "p…"

  • BPTU cl. 17.3

    “If You (i) are a "business" and we process "personal information" (as those terms are defined by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020) on Your behalf, (ii) …”

  • USLP — first clause

    “US State Law Privacy Addendum”

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HighStructure

European Union's General Data Protection Regulation (GDPR) is drafted as if it could incorporate Global Data Processing Addendum

European Union's General Data Protection Regulation (GDPR) is a public notice and Global Data Processing Addendum is part of the agreement. ¶7 reads: "Zoom provides these commitments to all our customers by incorporating Zoom's Data Processing Addendum into the Zoom Terms of Service."

  • EUGD ¶7

    “Contractual GDPR commitments for all Zoom customers The GDPR requires that data controllers (such as organizations and developers using Zoom's services) only use data processors (such as Zoom) that process personal data …”

  • DPA — first clause

    “Zoom Communications, Inc.”

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HighStructure

European Union's General Data Protection Regulation (GDPR) is drafted as if it could incorporate Zoom Terms of Service

European Union's General Data Protection Regulation (GDPR) is a public notice and Zoom Terms of Service is part of the agreement. ¶7 reads: "Zoom provides these commitments to all our customers by incorporating Zoom's Data Processing Addendum into the Zoom Terms of Service."

  • EUGD ¶7

    “Contractual GDPR commitments for all Zoom customers The GDPR requires that data controllers (such as organizations and developers using Zoom's services) only use data processors (such as Zoom) that process personal data …”

  • TOS — first clause

    “ZOOM TERMS OF SERVICE”

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HighStructure

Zoom SMS: Mobile Terms and Conditions reads as part of the agreement, and nothing in the set refers to it

Zoom SMS: Mobile Terms and Conditions is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

Wrong? Ask for access to correct it.

HighStructure

Video SDK Terms of Service reads as part of the agreement, and nothing in the set refers to it

Video SDK Terms of Service is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

Wrong? Ask for access to correct it.

HighStructure

App Marketplace Terms of Service reads as part of the agreement, and nothing in the set refers to it

App Marketplace Terms of Service is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

Wrong? Ask for access to correct it.

HighStructure

Zoom Phone Text Messaging Policy reads as part of the agreement, and nothing in the set refers to it

Zoom Phone Text Messaging Policy is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

Wrong? Ask for access to correct it.

HighStructure

Country-Specific Terms and Notices for Zoom Phone reads as part of the agreement, and nothing in the set refers to it

Country-Specific Terms and Notices for Zoom Phone is drafted as an obligation. No other published document mentions it by name, and no clause states that it forms part of the agreement.

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MediumGap

TOS names a Rate Change Notice we could not find published

Zoom Terms of Service cl. 12.3 refers to a Rate Change Notice. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS cl. 12.3

    “12.3 Changes to Pricing. Zoom may change prices for the Services at any time, in its sole discretion. For changes to your Charges, Zoom will provide you with not less than (i) thirty (30) calendar days prior notice, or (…”

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MediumGap

TOS names a Renewal Notice we could not find published

Zoom Terms of Service cl. 14.1 refers to a Renewal Notice. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS cl. 14.1

    “14.1 Term; Automatic Renewal. Each Order Form will specify your Initial Subscription Term and any applicable Renewal Term for the Services. Unless your Order Form expressly states otherwise or applicable Law prohibits au…”

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MediumGap

AUP names a Violent Threats Policy we could not find published

Acceptable Use Guidelines ¶22 refers to a Violent Threats Policy. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • AUP ¶22

    “We believe violent threats include declarative statements of intent to inflict injuries that would result in death or serious and lasting bodily harm. We also believe that hateful or abusive speech, including the use of …”

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MediumGap

AUP names a Sensitive Content Policy we could not find published

Acceptable Use Guidelines § sensitive content is prohibited on zoom refers to a Sensitive Content Policy. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • AUP § sensitive content is prohibited on zoom

    “Sensitive content is prohibited on Zoom. We define sensitive content as content that depicts or promotes graphic violence, adult content, gratuitous gore, hateful imagery, and child exploitation material. We consider gra…”

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MediumGap

BPTU names a Commercial Agreement we could not find published

Beta Program - Terms of Use cl. 17.1 refers to a Commercial Agreement. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • BPTU cl. 17.1

    “The parties intend for this Agreement to be separate and distinct from a master subscription agreement, terms of service, and any other agreement for Zoom services (each, a "Commercial Agreement") that You may have with …”

Wrong? Ask for access to correct it.

MediumGap

ZSD names a Zoom Phone Service Additional Terms we could not find published

Zoom Services Description cl. 6.3 refers to a Zoom Phone Service Additional Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • ZSD cl. 6.3

    “Description of Services. Zoom Phone Services are cloud-based phone services that use voice over internet protocol (VoIP) to provide Customer with the following services and functionalities, as selected by Customer on an …”

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MediumGap

ZSD names 2 documents we could not find published

Zoom Services Description ¶66 names Zoom Events Host Terms and Event Participant Terms. None appears in the sitemap, the legal index or the trust centre. They may exist and be available on request.

  • ZSD ¶66

    “Zoom Events and Zoom Webinars Plus. Zoom Events and Zoom Webinars Plus are cloud-based services enabling customers to host virtual and hybrid events using certain Zoom Services. Use of Zoom Events and Zoom Webinars Plus …”

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MediumGap

ZSCF names a Business Associate Agreement we could not find published

Zoom Security and Compliance FAQ ¶22 refers to a Business Associate Agreement. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • ZSCF ¶22

    “There is currently no regulatory-backed certification available for HIPAA compliance; however, Zoom helps customers enable HIPAA compliant programs by executing a Business Associate Agreement (BAA) and safeguarding prote…”

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MediumGap

CP relies on a cookie list that is not published

Cookie Statement ¶7 relies on a cookie list. No cookie list was found anywhere in the published set.

  • CP ¶7

    “The table below explains the categories of Cookies that Zoom and our third-party partners use on our Websites and why. Depending on your jurisdiction, we get permission before we set certain cookies and you can always pr…”

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LowStructure

Zoom India Privacy Statement is published but no other document refers to it

Zoom India Privacy Statement sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

Candidate Privacy Statement is published but no other document refers to it

Candidate Privacy Statement sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

Beta Program - Terms of Use is published but no other document refers to it

Beta Program - Terms of Use sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

Zoom Events Privacy is published but no other document refers to it

Zoom Events Privacy sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

European Union's General Data Protection Regulation (GDPR) is published but no other document refers to it

European Union's General Data Protection Regulation (GDPR) sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

View the 2020 Zoom Transparency Report is published but no other document refers to it

View the 2020 Zoom Transparency Report sits in the published set with no incoming reference from any other document in the corpus.

Wrong? Ask for access to correct it.

LowStructure

Zoom Transparency Report is published but no other document refers to it

Zoom Transparency Report sits in the published set with no incoming reference from any other document in the corpus.

  • ZTR — first clause

    “Please visit To view the latest version of our Transparency Report Please visit”

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LowGap

ZSCF names a Vulnerability Disclosure Policy we could not find published

Zoom Security and Compliance FAQ ¶20 refers to a Vulnerability Disclosure Policy. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • ZSCF ¶20

    “If you are a security researcher please visit our Vulnerability Disclosure Policy for details on how to report the potential vulnerability to Zoom's Security team.”

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LowStructure

Zoom Phone Emergency Calling Services Customer Notification for Global Customers is published but no other document refers to it

Zoom Phone Emergency Calling Services Customer Notification for Global Customers sits in the published set with no incoming reference from any other document in the corpus.

  • ZPEC — first clause

    “Zoom Phone Emergency Calling Services Customer Notification for Global Customers”

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LowStructure

911 Customer Notification For Canadian Customers is published but no other document refers to it

911 Customer Notification For Canadian Customers sits in the published set with no incoming reference from any other document in the corpus.

  • CNCC — first clause

    “Zoom Voice Communications, Inc. 911 Customer Notification For Canadian Customers”

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Held back

17 readings, on top of the 33 above

Each puts two clauses side by side that answer the same question differently, and quotes both.

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The drawing, in words

Zoom’s legal documents

Zoom publishes 35 legal documents. Its own terms name 12 more that we could not find published. Every cross-reference inside them resolves.

Published 35

Named, not published 12

  • Service levels
  • Rate Change Notice
  • Renewal Notice
  • Violent Threats Policy
  • Sensitive Content Policy
  • Commercial Agreement
  • Zoom Phone Service Additional Terms
  • Zoom Events Host Terms
  • Event Participant Terms
  • Vulnerability disclosure policy
  • Business Associate Agreement
  • Cookie list

Named in Zoom’s own terms and not found in its sitemap, legal index or trust centre. It may exist and be available on request.

How they connect 147

  • 56 times a document cite another document
  • 38 times a document incorporate another by reference
  • 23 times a document depend on another existing
  • 16 times a document rely on a definition from another
  • 10 times a document say which document wins on a conflict
  • 4 times a document amend another

Read from zoom.us on 17 October 2026. A description of how the documents fit together, not legal advice. Is this your company?