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Retool

retool.com
8 published3 named, not published0 expected, not published55 relationships596 clauses
Every legal document Retool publishes, and the ones its own terms name that nobody published. Free to read.Other companies
highDrafting

DPA ¶98 points at Clause 8.1, which is not in the document

Data Processing Addendum | Retool Docs ¶98 reads: "The DPA and the Agreement are Customer's complete and final instructions at the time of execution of the DPA for the Processing of Relevant Personal Data. Any additional or alternate instructions must be consistent with the terms of this DPA and the Agreement. For the purposes of Clause 8.1, the ins…" It cites Clause 8.1. No such clause appears anywhere in Data Processing Addendum | Retool Docs.

  • DPA ¶98

    “The DPA and the Agreement are Customer's complete and final instructions at the time of execution of the DPA for the Processing of Relevant Personal Data. Any additional or alternate instructions must be consistent with …”

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highDrafting

DPA ¶102 points at Clauses 8.5, which is not in the document

Data Processing Addendum | Retool Docs ¶102 reads: "The Parties agree that the certification of deletion of Relevant Personal Data that is described in Clauses 8.5 and 16(d) shall be provided by Retool to Customer only upon Customer's written request." It cites Clauses 8.5. No such clause appears anywhere in Data Processing Addendum | Retool Docs.

  • DPA ¶102

    “The Parties agree that the certification of deletion of Relevant Personal Data that is described in Clauses 8.5 and 16(d) shall be provided by Retool to Customer only upon Customer's written request.”

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highStructure

Data Request Policy | Retool Docs is drafted as if it could outrank Customer Terms of Service | Retool Docs

Data Request Policy | Retool Docs is a explainer and Customer Terms of Service | Retool Docs is part of the agreement. ¶2 reads: "In the event of any inconsistency between the provisions of this Data Request Policy and the Customer Terms of Service, the provisions of the Customer Terms of Service will control."

  • DRPR ¶2

    “Not unlike other technology companies, Retool receives requests from users and government agencies to disclose or delete data other than in the ordinary operation and provision of the Services. This Data Request Policy a…”

  • TOS — first clause

    “Applicable to customers on the Free, Team, or Business plan.”

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mediumGap

TOS names a Retool Expert Services Addendum we could not find published

Customer Terms of Service | Retool Docs ¶35 refers to a Retool Expert Services Addendum. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS ¶35

    “You may be able to purchase Expert Services depending on the type of Retool Platform subscription plan that you have with Retool. If Expert Services are available under your Retool Platform subscription plan and you wish…”

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mediumGap

TOS names a Acceptable Use Policy we could not find published

Customer Terms of Service | Retool Docs ¶38 refers to a Acceptable Use Policy. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • TOS ¶38

    “Customer, including its Authorized Users, must at all times comply with the Contract and the Acceptable Use Policy. We may review conduct for compliance purposes, but we have no obligation to do so. Customer, and not Ret…”

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mediumGap

DTWR names a User Terms we could not find published

14 docs tagged with "Free" | Retool Docs ¶5 refers to a User Terms. No page of that name appears in the sitemap, the legal index or the trust centre. It may exist and be available on request.

  • DTWR ¶5

    “This Acceptable Use Policy sets out a list of acceptable and unacceptable conduct for Retool's developer tools and platform (the "Services" or the "Retool Platform"). If we believe a violation of the policy is deliberate…”

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Held back

31 readings, on top of the 6 above

Each puts two clauses side by side that answer the same question differently, and quotes both.

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The drawing, in words

Retool’s legal documents

Retool publishes 8 legal documents. Its own terms name 3 more that we could not find published. 2 cross-references point at clauses that are not there.

Published 8

Named, not published 3

  • Retool Expert Services Addendum
  • Acceptable use policy
  • End user terms

Named in Retool’s own terms and not found in its sitemap, legal index or trust centre. It may exist and be available on request.

How they connect 33

  • 15 times a document cite another document
  • 10 times a document depend on another existing
  • 4 times a document rely on a definition from another
  • 3 times a document incorporate another by reference
  • 1 time a document say which document wins on a conflict

Read from retool.com on 25 September 2026. A description of how the documents fit together, not legal advice. Is this your company?