21,383 words, 423 clausesupdated October 8, 2026read 13/10/2026source
·Main Agreements
·This Platform Agreement, together with all applicable Ramp Terms, forms a binding contract between Company and the applicable Ramp entity specified in Section 17 (the "Agreement") and governs Company's use of the Services. By either (a) submitting an application to open a Ramp Account, (b) enabling Subscription Services, whether online or through a written Order Form, or (c) otherwise agreeing to this Platform Agreement, Company is providing its electronic signature and it thereby accepts and enters into the Agreement with Ramp. Company hereby acknowledges and agrees, and shall procure that each Business Entity and User acknowledges and agrees, that the use of such electronic signatures shall be conclusive of Ramp's and Company's (and where applicable any Business Entity's and User's) intention to be bound by these documents as if they had been signed with a handwritten or wet-ink signature.
·Capitalized terms used in the Agreement and not defined elsewhere have the meaning provided in Section 17 (Defined Terms) below.
·Regional Schedules to the Agreement, including to the Platform Agreement or any Ramp Terms, apply based on the jurisdiction in which Company is domiciled.
·The Agreement requires Company to arbitrate any disputes arising out of or relating to the Agreement in an individual arbitration and not a class arbitration. Company acknowledges and understands that by accepting the Agreement, Company waives any right to a trial by jury in connection with any claim arising out of or relating to the Agreement. Additionally, Company acknowledges and understands that by accepting the Agreement, Company waives any right to participate in any type of class action or class proceeding relating to the Agreement, including a class arbitration. See Section 11 (Dispute Resolution and Arbitration) below.
·Company may only apply for, open, and maintain a Ramp Account and use the Services if Company accepts the Agreement.
·Permanent link: 1. The Ramp Platform
·Permanent link: 1.1. Services
·Permanent link: 1.2. Opening a Ramp Account
·To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person (individual or business) who opens an account. What this means for Company: When Company opens a Ramp Account or requests access to certain Services, Ramp will ask for the name, address, date of birth, and other information to identify Company and the owners and control persons for Company's business. Ramp may also ask to see a driver's license or other identifying documents. Ramp may share Company Data with Financial Institution Partners and Third-Party Service Providers for these purposes.
·Permanent link: 1.3. Fees
·Permanent link: 1.4. Managing Company's Ramp Account
·Company must specify at least one Administrator to manage Company's Ramp Account when submitting Company's application. Administrators may take a variety of actions, including the addition, removal, or management of additional Administrators and Users; the requesting and management of Cards; the setting or changing per-User spending limits; viewing transactions; running reports and downloading statements; providing, viewing, or updating Company Data; connecting Linked Accounts, Third-Party Services, and other accounts to Company's Ramp Account; providing authorization to debit Linked Accounts; consenting to new or updated terms and conditions and Supplemental Terms; and performing other tasks on Company's behalf. Company may also delegate management of its Ramp Account to its accounting firm or other professional advisors ("Advisors") and designate individuals associated with its Advisors as Administrators or other User roles. Company is responsible for (a) any actions or failure to act on the part of Administrators, Users, Advisors, and those using credentials issued to Administrators or Users to access Company's Ramp Account; and (b) compliance with the terms and conditions imposed by Financial Institution Partners and for any Third-Party Services.
·Permanent link: 1.5. Security and Monitoring Company's Ramp Account
·Permanent link: 1.6. Authorized Users
·Company's authorization of a User will allow them to use the Services and access certain functionality of Company's Ramp Account. Company is responsible for (a) ensuring that Users are aware of Ramp's rights and comply with Company's obligations under the Agreement, including Section 1.7 (Requirements and Prohibited Activities) below; (b) notifying Users of and administering Company's corporate expense and spend management policies; (c) ensuring payment information is complete and correct; and (d) resolving any disputes relating to Company's maintenance or administration of Company's expense and spend management policies, including when Company elects to use the Services to request or receive reimbursements from User accounts. All potential Users will be required to accept and comply with User Terms to become Users, and all Users that are authorized to use Cards or other payment tools may also be required to accept and comply with terms presented or required by Financial Institution Partners, Ramp, or Third-Party Service Providers.
·Permanent link: 1.7. Requirements and Prohibited Activities
·Permanent link: 1.8. Identification as Customer
·Ramp may publicly reference Company as a Ramp customer on Ramp's website or in communications during the term of the Agreement. Ramp will not express any false endorsement or partnerships. Company grants Ramp a limited, non-exclusive, royalty-free license to use Company trademarks or service marks for this purpose. Please notify Ramp if Company prefers that Ramp not identify Company as a Ramp customer and Ramp will use best efforts to remove references to Company on Ramp's website or in communications.
·Permanent link: 1.9. Ownership and License
·Permanent link: 1.10. Data, Privacy, and AI
·Company acknowledges, understands, and agrees that Ramp, Financial Institution Partners, and Payment Networks collect, process, and share Company Data through Company's use of Cards, the Services, and Third-Party Services. Ramp may use and disclose Company Data: (a) for identity verification and underwriting, establishment and adjustment of spend limits, spend and transaction analysis, fraud and loss prevention, and reporting; (b) to detect and respond to security incidents; (c) to provide, maintain, and improve the Services; (d) as required by law, Financial Institution Partners or Payment Network rules; (e) to report Company performance to credit reporting agencies and credit rating agencies, where appropriate; and (f) to enforce and protect Ramp's rights, including as needed in dispute resolution.
·Where Ramp acts as a "Data Processor" or "Service Provider" (as each term is defined in the DPA), or similar capacity, Ramp will process Personal Data in accordance with and subject to the Data Processing Addendum↗ ("DPA"). Where Ramp acts as a "Data Controller" or "Business" (as each term is defined in the DPA), or similar capacity, Ramp's Privacy Policy applies to our processing of Personal Data. Ramp may generate, use and disclose De-Identified Data for Ramp's own business purposes, including to develop and improve Ramp products, services, and marketing efforts (such as developing data products and providing aggregate insights to other customers). Ramp may also include De-Identified Data in both public and private reports.
·The Service is supported by artificial intelligence and machine learning ("AI") systems, and Company acknowledges that artificial intelligence may generate inaccurate, incomplete, non-unique, outdated, offensive, or misleading outputs. Company is responsible for appropriately configuring all automated features, reviewing and validating outputs and actions before relying on or implementing them, maintaining human oversight proportionate to the nature and risk of its use, and for all decisions Company makes based on use of the Services. The Services and outputs do not constitute professional advice or replace Company's professional advisors, internal controls, or independent judgment. Company is solely responsible for providing any required disclosures and otherwise complying with applicable laws in connection with Company's use of AI. Additional AI-specific terms may be set forth in an applicable Product Schedule.
·Permanent link: 1.11. Rewards and Benefits
·Ramp may determine when, how, and under what conditions Company or Users may qualify for or earn rewards. Rewards are subject to the Ramp Rewards Terms and the Agreement. Any right to rewards or benefits shall terminate upon the termination of the Agreement or the closure of Company's Ramp Account.
·Permanent link: 1.12. Feedback
·Company hereby grants Ramp a royalty-free, fully-paid, irrevocable, perpetual, nonexclusive, worldwide, assignable and otherwise transferable license, with the unrestricted and unlimited right to grant sublicenses, (a) to create derivative works based upon any Feedback; and (b) to use, copy, display, publish, distribute, or otherwise commercialize or exploit in any manner any Feedback or derivative works based thereon. Ramp has no obligation to compensate or credit Company for Feedback Company provides, regardless of whether or how Ramp may use or otherwise commercialize or exploit it.
·Permanent link: 1.13. Ramp SaaS Services
·Permanent link: 2. Payments to Ramp
·Permanent link: 2.1. Amounts Owed to Ramp
·Company is responsible for timely payment in full of all Charges, Fees, Fines, and other amounts (e.g., for bill payments or other amounts owed for use of Payment Services) owed by Company under this Agreement. Company may connect and change the Linked Accounts designated as the default funding source for specific payment types through Company's Ramp Account.
·If Company has access to Cards, Ramp will provide Company Periodic Statements identifying Charges, Fees, or other amounts charged to Company's Ramp Account in connection with Card use, as well as any payments, refunds, Chargebacks granted, or other credits to that account. Unless otherwise specified in any Ramp Terms or a Notice provided by Ramp, Periodic Statements for Card use will be issued and payable monthly.
·To the extent required by Ramp for access to certain Services, Company will provide additional authorization to debit Linked Accounts to process payments for those Services.
·Permanent link: 2.2. Set Off and Collections
·Company is responsible for maintaining sufficient funds in its Linked Accounts to meet its obligations. If Company fails to pay the full amounts owed under the Agreement when due, including amounts identified in a Periodic Statement, Ramp may collect any outstanding amounts from any Linked Account that is currently linked; or set off, debit, or collect from amounts in a Ramp Account that Company holds jointly with a third party or opens in the future even if Company's original Ramp Account has been closed. This right may be exercised against Company, Company Affiliates, and any assignees for the benefit of Company's creditors or receivers. This right will exist even if Ramp does not exercise it prior to the making, filing, or issuance of an arbitration demand, court order, or other action.
·Any failure to pay the full amount owed when required is a breach of the Agreement, pursuant to which Ramp may declare Company's entire balance due immediately, regardless of the current billing cycle, and Company agrees to immediately pay all amounts as directed. Company is responsible for all costs or expenses that Ramp or Financial Institution Partners incur collecting amounts owed but not timely paid, including legal or collections fees and any interest at the maximum rate permitted under law.
·Permanent link: 2.3. Authorization to Debit Linked Accounts
·THIS SECTION PROVIDES AUTHORIZATION TO AUTOMATICALLY DEBIT COMPANY'S LINKED ACCOUNTS FOR ALL AMOUNTS COMPANY OWES UNDER THE AGREEMENT. PLEASE READ IT THOROUGHLY.
·Company authorizes (a) Ramp (including Ramp Business Corporation and its subsidiaries), (b) Financial Institution Partners acting on their own behalf, including through Ramp, and (c) Ramp's assigns and each Financial Institution Partner's assigns to: debit Company's Linked Accounts to process all payments and collect all amounts owed under the Agreement. Automated Clearinghouse ("ACH") network debits will be governed by, and Company agrees to abide by, the rules established by the National Automated Clearinghouse Association ("NACHA") for business-related ACH debits. Company's Linked Accounts may be debited for all recurring and one-time payments owed in connection with Company's Ramp Account and use of the Services, including the full amounts identified in a Periodic Statement. Company also authorizes Ramp to debit Company's Linked Accounts for verification purposes (through microdeposits or similar means) and to debit or credit Company's Linked Accounts to correct any erroneous debit or credit.
·Debits will be processed through the applicable Payment Network based on the jurisdiction in which the Linked Account is held and, where relevant, the currency of the Linked Account, as set forth in the Payment Networks Schedule. Additional Payment Networks and rules may apply, depending on the location of Company's operations and use of the Services.
·Company's Linked Accounts may be debited to process all payments and to collect all other amounts when due, including in accordance with Section 1.3 for Subscription Fees and Section 3 for Payment Services.
·For Cards, Company's Linked Account will be automatically debited for the full amount owed as identified in each Periodic Statement at the end of each billing cycle. Company's Linked Account will be debited on the next day following issuance of a Periodic Statement that is not a weekend or bank holiday ("Business Day").
·Company also authorizes Ramp, Financial Institution Partners, and their assigns to debit Linked Accounts immediately, on any date, where (a) the total aggregate balance of Linked Accounts is less than any balance minimums that Ramp has communicated to Company via the Services; or (b) Ramp determines that Company poses or may pose an unacceptable risk to Ramp, Financial Institution Partners, or third parties or no longer satisfies the underwriting criteria used to establish the spending limit for Company; however, Ramp will make commercially reasonable eframp forts to provide prior Notice to Company of such determination.
·To cancel the debit authorization from a Linked Account, Company must provide Ramp thirty (30) days advanced written notice. Such withdrawal of a debit authorization does not terminate the Agreement or Company's obligation to pay all amounts owed under the Agreement. Company will be responsible for all costs of collections and damages under the Agreement if amounts owed are not paid by Company as described in the Agreement. Spending limits may be reduced (including to zero), and Company's Ramp Account may be terminated or otherwise limited, if Company withdraws debit authorization.
·Permanent link: 3. Payment Services
·Payment Services are made available to Company through Ramp. The specific Ramp entity that contracts with Company, and the party responsible for providing regulated payment services, depends on Company's domicile.
·In the United States of America: The Payments Entity Schedule↗ indicates whether Payment Services are provided to Company by either (a) the Financial Institution Partners together with Ramp Business Corporation, or (b) Ramp Payments Corporation. Where Ramp Payments Corporation provides Payment Services, the RPC Addendum↗ (and not the Payments Addendum) governs those Payment Services. For Payment Services that are not provided by Ramp Payments Corporation, the Payments Addendum applies to and governs those elements of the Payment Services.
·Outside the United States of America: Payment Services are provided by either (a) a Ramp entity; or (b) a Financial Institution Partner as principal, in each case pursuant to the applicable Ramp Terms and their associated Regional Schedules.
·Permanent link: Stablecoin Payment Services.
·If Company enables or uses Stablecoin Payment Services (as defined in the Stablecoin Payments Addendum), that Addendum governs those Services, including digital asset conversion or transfer used in connection with a Card payment, bill payment, reimbursement, or other payment. Where a transaction includes both digital assets and a fiat-denominated payment, the applicable addenda govern their respective portions as provided in the Stablecoin Payments Addendum.
·Permanent link: International Payments
·Ramp may engage Financial Institution Partners (each, an "International Payments Partner") to support international payments submitted through the Payment Services ("International Payments"). International Payments Partners that may directly provide Company or Company Affiliates with International Payment services pursuant to Supplemental Terms are set forth in the International Payments Partner Schedule (as updated from time to time). While an International Payments Partner may be Company's service provider for the processing of International Payments, Company may contact Ramp for support through Ramp's standard support channels. Ramp may engage in collection efforts to recover, and Company agrees to pay Ramp, any amounts owed in connection with an International Payment.
·Permanent link: Foreign Exchange
·In connection with an International Payment, Company may have the ability to convert from one currency into another currency at a specified exchange rate. Exchange rates fluctuate; when Company submits an International Payment request, Company may only receive an initial estimate or range of the applicable rate. Ramp and its International Payments Partners may include a margin on foreign exchange, which is a platform cost paid by Company. A margin is the difference between a reference exchange rate and the actual exchange rate used to convert the payment.
·Access or use of Google Maps features and content (e.g., in connection with reimbursements) is subject to Google's terms of service↗ and privacy policy↗.
·Permanent link: 4. Term and Termination
·Permanent link: 5. Notice and User Notifications
·Company consents to Ramp providing Notices to Company and User Notifications to Users electronically, including in each case those required by law, and Company's Users must consent to receiving User Notifications electronically. Such electronic Notices and User Notifications shall have the same effect as if provided in writing.
·Ramp's Notices to Company will be effective if provided to an Administrator, and User Notifications will be effective if provided to the applicable User, in each case electronically through the Services, via email, or (except as provided below) via SMS to the contact information provided to Ramp by the Administrators or the User, as applicable; provided that any required Notice of any material change to or amendment of the Agreement under Section 13.4 (Changes to the Agreement) below will be provided to an Administrator. Company is responsible for coordination of all communication with Ramp and represents and warrants it is entitled to make and receive any communication or Notice on each Company Affiliate's behalf.
·As Ramp's products and business evolve, Ramp may update the Services and will make commercially reasonable efforts to Notify Company in advance if an update will result in a material reduction to the capabilities of Services on which Company relies. Notices and User Notifications may also include alerts about Services, Cards, Charges or other kinds of transactions and may provide Administrators and Users the ability to respond with information about Company's Ramp Account. Administrators and Users may elect not to receive certain Notices or User Notifications through Company's Ramp Account, but this will limit the use of certain Services and Company acknowledges and accepts this may increase financial risks to Company.
·Ramp will request additional consent to send Administrators and Users SMS messages where required. Text and SMS messages are governed by the terms of the Text and SMS Addendum. Administrators and Users are responsible for all costs imposed by Internet or mobile service providers for sending or receiving Notices electronically. Company acknowledges that Company is solely responsible for ensuring that no Notices are blocked or delayed by any spam filter or otherwise.
·It is Company's responsibility to ensure that the contact information, including any email addresses, associated with Company's Ramp Account remain current. Company shall Notify Ramp immediately if Company is or believes it is having problems receiving Notices.
·Except as may be otherwise specified in the Agreement, notices from Company to Ramp will be provided via the Services by contacting Ramp through the Services, with a copy sent concurrently by email to legal@ramp.com. Each notice will be deemed to be effective on the first Business Day following the day that Company provides such notice as provided in this Section.
·Permanent link: 6. Limitation of Liability
·Permanent link: 6.1 Default Limitation
·Permanent link: 6.2 Limitation of Liability for Subscription Services.
·This Section 6.2 only applies to the extent Company subscribes to Subscription Services. To the extent Company subscribes to Subscription Services, this Section 6.2 will replace the Limitation of Liability set forth in Section 6 of the Agreement.
·Permanent link: 7. Representations and Warranties
·Permanent link: 8. Disclaimer of Warranties and Conditions by Ramp
·Permanent link: 9. Indemnification
·Permanent link: 10. Governing Law
·The Agreement, and any dispute or controversy arising from or related to it, will be governed by, and construed and enforced in accordance with the laws of the State of New York, without reference to any choice-of-law or conflict-of-law provisions of any jurisdiction, except as otherwise provided in Section 11 (Dispute Resolution and Arbitration) below with respect to the Federal Arbitration Act.
·Permanent link: 11. Dispute Resolution and Arbitration
·Ramp wants to address Company's concerns without the need for a formal legal dispute. Before filing any claim against the other (whether in court or arbitration), Company and Ramp agree to try to first resolve the Dispute informally. To initiate such informal Dispute resolution, the party seeking to have its claim resolved ("Notifying Party") will notify the other party ("Notified Party") of the actual or potential Dispute ("Notice of Dispute"). If Company is the Notifying Party, Company will notify Ramp by email addressed to legal@ramp.com. If Ramp is the Notifying Party, Ramp will provide Notice to Company as set out in the Agreement. The Notifying Party will include in its Notice of Dispute the name of each party, the Notifying Party's contact information for any communications relating to such Dispute, and sufficient details regarding such Dispute to enable the Notified Party to understand the basis of and evaluate the concerns raised. If the Notified Party responds to the Notifying Party within ten (10) Business Days after receiving the Notice of Dispute that it is ready and willing to engage in good faith discussions to informally resolve the Dispute, then each party shall promptly participate in such discussions in good faith.
·If, notwithstanding the Notifying Party's compliance with all of its obligations under the preceding paragraph, a Dispute is not resolved within thirty (30) days after the Notice of Dispute is sent (or if the Notified Party fails to timely respond as provided above), the Notifying Party may initiate a proceeding with respect to the subject Dispute as described below.
·Subject to the foregoing provisions regarding informal dispute resolution, each party to the Agreement agrees that any past, present, or future Dispute, including those arising under or relating to breach of the Agreement, or any other transaction or matter involving Company and Ramp, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, shall be settled by arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules ("Rules"), and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof, unless the Dispute is subject to the "Arbitration Exceptions" below.
·If either party brings an action or otherwise commences any proceeding in any court or administrative agency involving, with respect to, or relating to such a Dispute (other than for an Arbitration Exception), such court or agency shall (i) stay such action or proceeding pending arbitration thereof; and (ii) award the party seeking such stay all of its costs and expenses (including reasonable attorneys' fees) incurred in connection with such action or proceeding. Further, if either party to the Agreement purports to initiate arbitration with respect to any Dispute without first providing an applicable Notice of Dispute and otherwise complying with all of its obligations under the Agreement relating to the informal resolution of such Dispute, then, notwithstanding any other provision of the Agreement, the arbitrator(s) will promptly dismiss the claim(s) that is the subject of such Dispute and will award the other party all of its costs and expenses (including, without limitation, reasonable attorneys' fees) incurred in connection with such Dispute.
·Arbitration will proceed on an individual basis and will be handled by a sole arbitrator. The single arbitrator will be either a retired judge or an attorney licensed to practice law and will be selected by the parties from the AAA's roster of arbitrators. If the parties are unable to agree upon an arbitrator within fourteen (14) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules. The arbitrator(s) shall be authorized to award any remedies, including injunctive relief, that would be available in an individual lawsuit, subject to any effective and enforceable limitations of liability or exclusions of remedies set forth herein. Notwithstanding any language to the contrary in this paragraph, if a party seeks injunctive relief that would significantly impact other Ramp customers or users as reasonably determined by either party, the parties agree that such arbitration will proceed on an individual basis but will be handled by a panel of three (3) arbitrators. Each party shall select one arbitrator, and the two party-selected arbitrators shall select the third, who shall serve as chair of the arbitral panel. That chairperson shall be a retired judge or an attorney licensed to practice law and with experience arbitrating or mediating disputes. In the event of disagreement as to whether the threshold for a three-arbitrator panel has been met, the sole arbitrator appointed in accordance with this Section shall make that determination. If the arbitrator determines a three-person panel is appropriate, the arbitrator may -- if selected by either party or as the chair by the two party-selected arbitrators -- participate in the arbitral panel. Except as and to the extent otherwise may be required by law, the arbitration proceeding and any award shall be confidential.
·The arbitration will be held in English in New York County, New York, or, if Company or Ramp so elect, all proceedings can be conducted via videoconference, telephonically, or via other remote electronic means. If the value of the relief sought in arbitration is $100,000 or less, Company or Ramp may elect to have the arbitration based solely on written submissions, which election shall be binding, subject to the discretion of the arbitrator(s) to require an in-person hearing. Any such election by the petitioner must be made in or concurrently with the applicable Demand for Arbitration and any such election by the respondent must be made in or concurrently with the applicable answer.
·Filing costs and administrative fees shall be paid in accordance with the AAA Rules; provided that the prevailing party will be entitled to recover its reasonable attorneys' fees, expert witness fees, and out-of-pocket costs incurred in connection with the arbitration proceeding, in addition to any other relief it may be awarded. All provisions of the Agreement that relate to arbitration shall be construed under and be subject to the Federal Arbitration Act, notwithstanding any other choice of law set out in the Agreement.
·Notwithstanding anything to the contrary in the Rules, the arbitration of any Dispute shall proceed on an individual basis and not as a class, group, or representative action (collectively, a "Class Action"). Further, neither Company nor Ramp may bring a claim as a part of a collective, coordinated, consolidated, or mass arbitration (each, a "Collective Arbitration"). Without limiting the generality of the foregoing, a claim to resolve any Dispute against Ramp will be deemed a Collective Arbitration if (i) two (2) or more similar claims for arbitration are filed concurrently by or on behalf of one or more claimants; and (ii) counsel for the claimants are the same, share fees, or coordinate across the arbitrations. "Concurrently" for purposes of this provision means that both arbitrations are pending (filed but not yet resolved) at the same time.
·To the maximum extent permitted by applicable law, neither Company nor Ramp shall be entitled to consolidate, join, or coordinate Disputes subject to arbitration hereunder with any disputes or claims by or against other individuals or entities, or to arbitrate any Dispute in a representative capacity, including as a representative member of a class or in a private attorney general capacity. In connection with any Dispute that is subject to arbitration hereunder, any and all such rights are hereby expressly and unconditionally waived. Without limiting the foregoing, any challenge to the validity of this paragraph shall be determined exclusively by the arbitrator.
·Notwithstanding anything to the contrary herein, Company and Ramp each retain the right to bring either (i) an individual action in small claims court; or (ii) an individual debt collection action (the "Arbitration Exceptions"), even if the underlying Dispute is otherwise subject to arbitration hereunder. Either action may be brought in any court having jurisdiction. Additionally, if Company breaches any obligation to pay any amount owed to Ramp when due, Ramp retains the right to set off, collect, or debit the amount owed as outlined in Sections 2.2 (Set Off and Collections) and 2.3 (Authorization to Debit Linked Accounts) above.
·Except as otherwise required by applicable law or provided in the Agreement, if the agreement to arbitrate is found not to apply to Company or Company's Dispute, a judicial proceeding may only be brought in a court of competent jurisdiction in New York County, New York. Both Company and Ramp irrevocably consent to venue and personal jurisdiction there for any Dispute; provided that either party may bring any action to confirm an arbitral award in any court having jurisdiction.
·The existence of and all information regarding any Dispute that is subject to arbitration hereunder will be held in strict confidence by Company and Ramp and will not be disclosed by either party hereto except as reasonably necessary in connection with the conduct of the arbitration or the confirmation or enforcement of any arbitral award. Any such permitted disclosure will, to the maximum extent reasonably practicable, be made subject to obligations of confidentiality at least as stringent as the provisions of this paragraph. If any disclosure of information regarding any such Dispute is required under applicable law, the parties shall reasonably cooperate with one another to obtain protective orders or otherwise to preserve the confidentiality of such information.
·Permanent link: 12. Confidential Information
·Permanent link: 12.1 Restrictions on Use
·In connection with the Agreement, a party may receive ("Recipient") Confidential Information from the other party ("Discloser"). Except as allowed in Section 12.2 of this Agreement, Recipient shall hold Discloser's Confidential Information in confidence and shall not disclose any such Confidential Information to any third party, other than (i) to its employees, contractors, service providers, advisors, and affiliates who need to know such Confidential Information and who are bound by confidentiality restrictions comparable to and no less restrictive than those set forth herein; and (ii) as expressly set forth in the Agreement and/or Privacy Policy. To protect Discloser's Confidential Information, Recipient shall take at least the same degree of care that it uses to protect its own confidential information of a similar nature and importance (but in no event less than reasonable care).
·Permanent link: 12.2. Exceptions
·Recipient may disclose Discloser's Confidential Information: (i) to the extent required by applicable law or regulation; (ii) pursuant to a subpoena or order of a court or regulatory, self-regulatory, or legislative body of competent jurisdiction; (iii) in connection with any regulatory report, audit, or inquiry; (iv) where requested by a Financial Institution Partner; or (v) as permitted under the Agreement or required for the provision of Services.
·Permanent link: 13. Miscellaneous
·Permanent link: 13.1 Legal Process
·Ramp may respond to and comply with any legal order Ramp receives related to Company's Ramp Account or use of the Services, including subpoenas, warrants, or liens. Ramp is not responsible to Company for any losses Company incurs due to Ramp's response to such legal order. Ramp may take any actions Ramp believes are required of Ramp under legal orders including holding funds or providing information as required by the issuer of the legal order. Where permitted, Ramp will provide Company reasonable Notice that Ramp has received such an order.
·Permanent link: 13.2. Assignment
·Ramp may assign, pledge, delegate, or otherwise transfer the Agreement or its rights, powers, remedies, obligations, and duties of performance under the Agreement. Any such assignee will have all rights as if originally named in the Agreement instead of Ramp. Because of underwriting, regulatory, and Financial Institution Partner requirements, including KYC compliance, Company may not assign the Agreement or any rights hereunder, or delegate any of Company's obligations or duties of performance, without Ramp's express written consent.
·Permanent link: 13.3. Headings and Interpretation
·Except where otherwise specified, all references to sections or provisions refer to this Platform Agreement or the applicable incorporated terms. The phrases including, for example, or such as do not limit the generality of the preceding provision; the word or will be read to mean either... or... or any combination of the preceding items; and provisions listing items and using and require all listed items.
·Permanent link: 13.4. Changes to the Agreement
·Ramp may modify the Agreement, including by deleting, modifying, or adding provisions to this Platform Agreement or the Ramp Terms, by posting an amended version. The amended version will be effective at the time Ramp posts it, unless otherwise noted. If such modifications constitute a material change to the Agreement, Ramp will provide Company with reasonable prior Notice before the modifications become effective as to Company; provided, however, the modified Agreement may take effect immediately in exigent circumstances, including where required to comply with applicable law, regulation, or Payment Network rules or to avoid or mitigate any material risk, loss, or damage. If Company does not accept any such modification, Company must cancel its Ramp Account. If Company provides electronic acceptance of the modifications or continues to use the Services or Cards after any modification takes effect, Company will be deemed to have consented to the revised Agreement.
·Alternatively, and notwithstanding the foregoing, Ramp may (but has no obligation to) provide in any such Notice of any modification to the Agreement that such modification will take effect only upon affirmative acceptance thereof by Company via email, the Services, or another means of communicating such consent as described in such Notice. In that event, Ramp may terminate Company's Ramp Account and any further right to use any Services or Card upon Notice if Company does not timely accept the proposed modification in accordance with the method described in the Notice.
·Any waiver, modification, or indulgence that Ramp provides to Company, of any kind or at any time, applies only to the specific instance involved and will not act as a general waiver or a waiver, modification, or indulgence under the Agreement for any other or future acts, events, or conditions. Further, any delay by a party in enforcing its rights under the Agreement does not constitute forfeiture of such rights.
·To the extent any modification to the Agreement results in inconsistent numbering or referencing of sections herein or in a written Order Form, then such numbering or referencing of sections shall, for the purpose of interpreting this Agreement in connection with the modification, be deemed modified as necessary to affect the original intent of the parties as closely as possible.
·Permanent link: 13.5. Entire Agreement; Severability
·The Agreement (including any terms or policies incorporated herein) constitutes the entire understanding between Company and Ramp regarding the subject matter of the Agreement and supersedes all prior or contemporaneous proposals, agreements, or understandings, written or oral, and including any non-disclosure or confidentiality agreements, regarding that subject. Without limiting the generality of the foregoing, if Company previously entered into a Ramp SaaS Agreement (the "Prior Agreement") to obtain Services, this Platform Agreement supersedes and replaces the Prior Agreement for all such Services; provided, however, that Order Forms (including their commercial terms) entered into under the Prior Agreement and unused service credits accrued under the Prior Agreement remain in effect for continuing SaaS Services and, from the Effective Date, are governed by this Agreement. No other agreements, representations, or warranties other than those provided in the Agreement will be binding unless in writing and signed by Company and Ramp. If any provision of the Agreement is unenforceable, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
·Permanent link: 14. Additional Terms for Subscription Services.
·Permanent link: 14.1. Purchase Through a Reseller.
·If Company subscribes to Subscription Services in any way that requires payment of Fees to a third party authorized by Ramp to collect such payments from Company ("Reseller"), and notwithstanding anything set forth otherwise in the Agreement:
·Permanent link: 14.2. Multi-Entity Terms.
·If Company uses Multi-entity Services to add approved legal entities to its Ramp Account, the following terms apply:
·Permanent link: 15. Additional Terms for Early Access Services
·Permanent link: 15.1. Early Access Services.
·If Company opts into Ramp's program for certain Ramp Services that may be labelled as "Early Access", "Ramp Labs", "alpha", "beta", "preview", "experiment", or "pre-release" (collectively "Early Access Services"), the following additional terms apply to such Early Access Services:
·Permanent link: 16. Additional Terms for Integrations
·Permanent link: 16.1. Integrations.
·If Company activates or uses an integration ("Integration"), including Integrations developed by Ramp to connect the Services with productivity applications such as Google Workspace or Microsoft O365 ("Productivity Applications"), or including Integrations with enterprise resource planning providers, the following additional terms apply to such Integrations:
·Permanent link: 17. Defined Terms
·Capitalized terms in the Agreement are defined as follows:
| United States of America | Ramp Business Corporation |
|---|---|
| Canada | Ramp Business Canada Corporation |
| United Kingdom | Ramp Platform UK Ltd. |
| European Economic Area | Ramp Platform Europe Ltd |
·Permanent link: Regional Schedules
·The following schedules ("Regional Schedules") form part of and are incorporated into the Platform Agreement. The Regional Schedules apply for the countries or regions below and amend the Platform Agreement as set out below. If there is a conflict between the Platform Agreement and a Regional Schedule, the Regional Schedule shall prevail.
·Permanent link: United Kingdom Regional Schedule
·This United Kingdom Regional Schedule to the Ramp Platform Agreement (this "Regional Schedule") applies where Company is domiciled in the United Kingdom, and supplements and amends the Platform Agreement as applied to Company. For all purposes of the Platform Agreement, "Ramp" means Ramp Platform UK Ltd., and each reference to "Ramp" in the Platform Agreement, Ramp Terms, or any Order Form, is deemed to refer to Ramp Platform UK Ltd., unless otherwise stated.
·For the avoidance of doubt, this Regional Schedule does not apply to an approved legal entity added to Company's Ramp Account for the purposes of Section 14.2 (Multi-Entity Terms) unless otherwise specified by any Addendum or document to which such approved legal entity has agreed to be bound.
·The following text at the beginning of the Platform Agreement is deleted in its entirety:
·The Agreement requires Company to arbitrate any disputes arising out of or relating to the Agreement in an individual arbitration and not a class arbitration. Company acknowledges and understands that by accepting the Agreement, Company waives any right to a trial by jury in connection with any claim arising out of or relating to the Agreement. Additionally, Company acknowledges and understands that by accepting the Agreement, Company waives any right to participate in any type of class action or class proceeding relating to the Agreement, including a class arbitration. See Section 11 (Dispute Resolution and Arbitration) below.
·Section 1.2 (Important Information About Procedures For Opening a New Account) is amended by the insertion of the following sentence:
·Ramp Platform UK Ltd. is also registered with the FCA for the purposes of the Money Laundering Regulations 2017 (as amended) and, in accordance with its obligations pursuant thereto, is required to perform certain know your customer checks ("KYC") upon all prospective Ramp customers.
·Section 1.9(d)(i) is deleted in its entirety and replaced with the following:
·(i) it hereby assigns (by way of present and future assignment), or shall procure the assignment, to the other party (or, where the other party is Ramp, to Ramp's designated affiliate) absolutely with full title guarantee (or such title as it holds with limited title guarantee) all right, title and interest (present and future) in such Intellectual Property Rights together with all rights of action accrued in relation thereto;
·Section 3 (Payment Services) is amended by the insertion of the following sentence at the end of the paragraph beginning "Outside the United States of America":
·Ramp Platform UK Ltd. will arrange for Payment Services to be provided by applicable Financial Institution Partners.
·Section 6 of the Platform Agreement is amended, solely with respect to the liability caps set forth therein, by replacing all references to "$" (US dollars) with "£" (pounds sterling) at the same numerical amounts. All other terms of Section 6 remain in full force and effect.
·Section 7(iii) of the Platform Agreement is amended by the insertion of the words "and does not classify itself and would not be classified as a consumer, micro or small enterprise under any laws and regulations applicable to the provision of the Services in any jurisdiction in which it will receive the Services" after the words "for consumer purposes".
·Section 9(a) of the Platform Agreement is supplemented by adding the following:
·For the purposes of the Contracts (Rights of Third Parties) Act 1999, each member of the Indemnified Group who is not a party to this Agreement may, in its own right, enforce the terms of this indemnity in accordance with the provisions of this clause, subject always to the terms and conditions of this Agreement.
·Section 10 of the Platform Agreement is deleted in its entirety and replaced with the following:
·The Agreement, and any dispute or controversy arising from or related to it, will be governed by, and construed and enforced in accordance with the laws of England and Wales, without reference to any choice-of-law or conflict-of-law provisions of any jurisdiction.
·Section 11 of the Platform Agreement is deleted in its entirety and replaced with the following:
·Ramp wants to address Company's concerns without the need for a formal legal dispute. Before filing any claim against the other (whether in court or arbitration), Company and Ramp agree to try to first resolve the Dispute informally. To initiate such informal Dispute resolution, the party seeking to have its claim resolved ("Notifying Party") will notify the other party ("Notified Party") of the actual or potential Dispute ("Notice of Dispute"). If Company is the Notifying Party, Company will notify Ramp by email addressed to legal@ramp.com. If Ramp is the Notifying Party, Ramp will provide Notice to Company as set out in the Agreement. The Notifying Party will include in its Notice of Dispute the name of each party, the Notifying Party's contact information for any communications relating to such Dispute, and sufficient details regarding such Dispute to enable the Notified Party to understand the basis of and evaluate the concerns raised. If the Notified Party responds to the Notifying Party within ten (10) Business Days after receiving the Notice of Dispute that it is ready and willing to engage in good faith discussions to informally resolve the Dispute, then each party shall promptly participate in such discussions in good faith.
·If, notwithstanding the Notifying Party's compliance with all of its obligations under the preceding paragraph, a Dispute is not resolved within thirty (30) days after the Notice of Dispute is sent (or if the Notified Party fails to timely respond as provided above), the Notifying Party may initiate proceedings with respect to the subject Dispute as described below.
·Subject to the foregoing provisions regarding informal dispute resolution, each party to the Agreement agrees that any past, present, or future Dispute shall be finally and exclusively settled by binding arbitration administered by the International Chamber of Commerce ("ICC") under the ICC Rules of Arbitration ("ICC Rules"). Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof, unless the Dispute is the subject of proceedings commenced in accordance with the "Arbitration Exceptions" (as defined below).
·If either party brings any action or otherwise commences any proceedings in any court or administrative agency involving, with respect to, or relating to such a Dispute (other than proceedings commenced in accordance with the "Arbitration Exceptions" (as defined below)), such court or agency shall (i) stay such action or proceedings pending arbitration thereof; and (ii) award the party against whom the action or proceedings are brought all of its costs and expenses (including reasonable legal fees) incurred in connection with defending such action or proceedings. Further, if either party to the Agreement purports to initiate arbitration with respect to any Dispute without first providing an applicable Notice of Dispute and otherwise complying with all of its obligations under the Agreement relating to the informal resolution of such Dispute, then, notwithstanding any other provision of the Agreement, the arbitrator(s) will promptly dismiss the claim(s) that is the subject of such Dispute and will award the other party all of its costs and expenses (including, without limitation, reasonable legal fees) incurred in connection with such Dispute.
·Arbitration will proceed on an individual basis and will be handled by a sole arbitrator appointed in accordance with the ICC Rules. If the parties are unable to agree upon an arbitrator within fourteen (14) days of receipt of the Request for Arbitration, then the ICC will appoint the arbitrator in accordance with the ICC Rules.
·Except as and to the extent otherwise may be required by law, the arbitration proceedings and any award shall be confidential.
·The arbitration will be held in English and seated in London, United Kingdom. If Company or Ramp so agree, all proceedings can be conducted via videoconference, by telephone, or via other remote electronic means. If the value of the relief sought in arbitration is GBP 100,000 or less, Company or Ramp may elect to have the arbitration based solely on written submissions, which election shall be binding, subject to the discretion of the arbitrator(s) to require an in-person hearing. Any such election by the claimant must be made in or concurrently with its Request for Arbitration and any such election by the respondent must be made in or concurrently with its Answer to the Request.
·Filing costs and administrative fees shall be paid in accordance with the ICC Rules, provided that the prevailing party will be entitled to recover its reasonable legal fees, expert witness fees, and out-of-pocket costs incurred in connection with the arbitration proceedings, in addition to any other relief it may be awarded.
·Notwithstanding anything to the contrary herein, Company and Ramp each retain the right to bring individual proceedings in respect of either: (1) a Dispute not exceeding GBP 100,000 in total value; or (2) debt claims (the "Arbitration Exceptions"), even if the underlying Dispute is otherwise subject to arbitration hereunder. Either action may be brought in any court having jurisdiction.
·Except as otherwise required by applicable law or provided in the Agreement, if the agreement to arbitrate is found not to apply to Company or Company's Dispute, a judicial proceeding may only be brought in a court of competent jurisdiction in England and Wales. Both Company and Ramp irrevocably consent to submit to jurisdiction there for any Dispute; provided that either party may bring any action to confirm an arbitral award in any court having jurisdiction.
·The existence of and all information regarding any Dispute that is subject to arbitration hereunder will be held in strict confidence by Company and Ramp and will not be disclosed by either party hereto except as reasonably necessary in connection with the conduct of the arbitration or the confirmation or enforcement of any arbitral award. Any such permitted disclosure will, to the maximum extent reasonably practicable, be made subject to obligations of confidentiality at least as stringent as the provisions of this paragraph. If any disclosure of information regarding any such Dispute is required under applicable law, the parties shall reasonably cooperate with one another to obtain protective orders or otherwise to preserve the confidentiality of such information.
·For the avoidance of doubt, this arbitration shall be governed by and construed in accordance with the laws of England and Wales.
·The following new Section 13.7 is inserted into the Platform Agreement:
·The Contracts (Rights of Third Parties) Act 1999 shall not apply to this Agreement and accordingly nothing in it shall be directly or indirectly enforceable by any third party, nor is it intended to confer a benefit on any third party, save that (where so expressed) this Agreement shall operate for the benefit of (and be enforceable by) Ramp's affiliates, Financial Institution Partners and Third-Party Service Providers.
·The defined terms in Section 17 shall be supplemented as follows:
·Gross negligence means a serious disregard for, or an indifference to, an obvious risk.
·Permanent link: Europe Regional Schedule
·This Europe Regional Schedule to the Ramp Platform Agreement (this "Regional Schedule") applies where Company is domiciled in the European Economic Area and supplements and amends the Platform Agreement as applied to Company. For all purposes of the Platform Agreement, "Ramp" means Ramp Platform Europe Ltd., and each reference to "Ramp" in the Platform Agreement, Ramp Terms, or any Order Form, is deemed to refer to Ramp Platform Europe Ltd., unless otherwise stated.
·For the avoidance of doubt, this Regional Schedule does not apply to an approved legal entity added to Company's Ramp Account for the purposes of Section 14.2 (Multi-Entity Terms) unless otherwise specified by any Addendum or document to which such approved legal entity has agreed to be bound.
·The following text at the beginning of the Platform Agreement is deleted in its entirety:
·The Agreement requires Company to arbitrate any disputes arising out of or relating to the Agreement in an individual arbitration and not a class arbitration. Company acknowledges and understands that by accepting the Agreement, Company waives any right to a trial by jury in connection with any claim arising out of or relating to the Agreement. Additionally, Company acknowledges and understands that by accepting the Agreement, Company waives any right to participate in any type of class action or class proceeding relating to the Agreement, including a class arbitration. See Section 11 (Dispute Resolution and Arbitration) below.
1Section 1.3b.(iii) of the Platform Agreement is amended as follows:
·(iii) If any Subscription Fees are not received by Ramp on the applicable payment date, then without limiting Ramp's other rights or remedies, those Subscription Fees may accrue late interest at the rate of 8% per year above the then current main refinancing rate of the European Central Bank, but at 8% per year for any period when that main refinancing rate is below 0%, or the maximum rate permitted by law, whichever is lower.
·Section 1.9(d)(i) is deleted in its entirety and replaced with the following:
·(i) it hereby assigns (by way of present and future assignment), or shall procure the assignment, to the other party (or, where the other party is Ramp, to Ramp's designated affiliate) absolutely with full title guarantee (or such title as it holds with limited title guarantee) all right, title and interest (present and future) in such Intellectual Property Rights together with all rights of action accrued in relation thereto;
·Section 6 of the Platform Agreement is amended, solely with respect to the liability caps set forth therein, by replacing all references to "$" (US dollars) with "€" (euros) at the same numerical amounts. All other terms of Section 6 remain in full force and effect.
·Section 7(iii) of the Platform Agreement is amended by the insertion of the words "and does not classify itself and would not be classified as a consumer, micro or small enterprise under any laws and regulations applicable to the provision of the Services in any jurisdiction in which it will receive the Services" after the words "for consumer purposes".
·Section 10 of the Platform Agreement is deleted in its entirety and replaced with the following:
·The Agreement, and any dispute or controversy arising from or related to it, will be governed by, and construed and enforced in accordance with the laws of the Republic of Ireland, without reference to any choice-of-law or conflict-of-law provisions of any other jurisdiction.
·Section 11 of the Platform Agreement is deleted in its entirety and replaced with the following:
·Ramp wants to address Company's concerns without the need for a formal legal dispute. Before filing any claim against the other (whether in court or arbitration), Company and Ramp agree to try to first resolve the dispute informally. To initiate such informal Dispute resolution, the party seeking to have its claim resolved ("Notifying Party") will notify the other party ("Notified Party") of the actual or potential Dispute ("Notice of Dispute"). If Company is the Notifying Party, Company will notify Ramp by email addressed to legal@ramp.com. If Ramp is the Notifying Party, Ramp will provide Notice to Company as set out in the Agreement. The Notifying Party will include in its Notice of Dispute the name of each party, the Notifying Party's contact information for any communications relating to such Dispute, and sufficient details regarding such Dispute to enable the Notified Party to understand the basis of and evaluate the concerns raised. If the Notified Party responds to the Notifying Party within ten (10) Business Days after receiving the Notice of Dispute that it is ready and willing to engage in good faith discussions to informally resolve the Dispute, then each party shall promptly participate in such discussions in good faith.
·If, notwithstanding the Notifying Party's compliance with all of its obligations under the preceding paragraph, a Dispute is not resolved within thirty (30) days after the Notice of Dispute is sent (or if the Notified Party fails to timely respond as provided above) the Notifying Party may initiate a proceeding with respect to the subject Dispute as described below.
·Subject to the foregoing provisions regarding informal dispute resolution and to the exceptions to arbitration agreed hereunder, each party to the Agreement agrees that any past, present, or future Dispute, including those arising under or relating to breach of the Agreement, or any other transaction or matter involving Company and Ramp, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, shall be settled by arbitration. Such arbitration shall be conducted in accordance with the All-Ireland Arbitration Rules 2020, adopted by the Chartered Institute of Arbitrators, Ireland Branch ("Irish Arbitration Rules"). The Arbitral Tribunal (as defined in such Rules) shall consist of a single arbitrator.
·If either party brings an action or otherwise commences any proceeding in any court or administrative agency involving, with respect to, or relating to such a Dispute, such court or agency shall (i) stay such action or proceeding pending arbitration thereof; and (ii) award the party seeking such stay all of its costs and expenses (including reasonable attorneys' fees) incurred in connection with such action or proceeding.
·Further, if either party to the Agreement purports to initiate arbitration with respect to any Dispute without first providing an applicable Notice of Dispute and otherwise complying with all of its obligations under the Agreement relating to the informal resolution of such Dispute, then, notwithstanding any other provision of the Agreement, the arbitrator(s) will promptly dismiss the claim(s) that is the subject of such Dispute and will award the other party all of its costs and expenses (including, without limitation, reasonable attorneys' fees) incurred in connection with such Dispute.
·Arbitration will proceed on an individual basis and will be handled by a sole arbitrator. Rule 10 of the Irish Arbitration Rules relating to parallel third-party arbitrations and consolidated/concurrent hearings shall not apply. For the avoidance of doubt, no class arbitration proceedings shall be permitted.
·The single arbitrator will be either a retired judge or a legal practitioner licensed to practice law in an EU jurisdiction relevant to the subject matter of the dispute and will be selected by the parties by agreement. If the parties are unable to agree upon an arbitrator within fourteen (14) days of delivery of the notice initiating arbitration, then the arbitrator will be appointed in accordance with the Irish Arbitration Rules.
·The arbitrator shall be authorized to award any remedies that would be available in an individual lawsuit, subject to any effective and enforceable limitations of liability or exclusions of remedies set forth herein. Notwithstanding any language to the contrary in this paragraph, if a party seeks interim relief that would significantly impact other Ramp customers or users as reasonably determined by either party, the parties agree that such arbitration will proceed on an individual basis but will be handled by a panel of three (3) arbitrators. Each party shall select one arbitrator, and the two party-selected arbitrators shall select the third, who shall serve as chair of the arbitral panel. That chairperson shall be a retired judge or a legal practitioner licensed to practice law in an EU jurisdiction relevant to the subject matter of the dispute and with experience arbitrating or mediating disputes. In default of agreement between the two party-selected arbitrators on the identity of the chair, such person shall be appointed in accordance with the Irish Arbitration Rules.
·In the event of disagreement as to whether the threshold for a three-arbitrator panel has been met, the sole arbitrator appointed in accordance with this Section shall make that determination. If the arbitrator determines a three-person panel is appropriate, the arbitrator may -- if selected by either party or as the chair by the two party-selected arbitrators -- participate in the arbitral panel.
·Except as and to the extent otherwise required by law, the arbitration proceeding and any award shall be confidential.
·The arbitration will be held in English and the seat of the arbitration shall be in Dublin, Ireland. Hearings may be conducted in any EU location and in any manner (including via videoconference) that may be most convenient to the parties and the Arbitral Tribunal as determined by the arbitrator(s).
·Notwithstanding anything to the contrary herein, Ramp retains the right to bring an individual debt collection action against Company under the Agreement, even if the underlying Dispute is otherwise subject to arbitration hereunder. Additionally, if Company breaches any obligation to pay any amount owed to Ramp when due, Ramp retains the right to set off, collect, or debit the amount owed as outlined in Sections 2.2 (Set Off and Collections) and 2.3 (Authorization to Debit Linked Accounts) above.
·Subject always to the provisions of this Agreement relating to informal dispute resolution and arbitration, the courts of Ireland shall have exclusive jurisdiction to determine all disputes arising out of or relating to this Agreement.
·The following new Sections 13.6, 13.7, and 13.8 are inserted into the Platform Agreement after Section 13.5:
·Company acknowledges and confirms that it considers the data-related terms of this Agreement (including those concerning access, use, liability, and remedies) to be in accordance with good commercial practice and to reflect the principles of good faith and fair dealing. For the avoidance of doubt, and to the maximum extent permitted by applicable law, no additional obligation of good faith is implied in this Agreement.
·The defined terms in Section 17 shall be supplemented as follows:
·Data Act means Regulation (EU) 2023/2854.
·Gross negligence means a serious disregard for, or an indifference to, an obvious risk.
·On-Premises ICT Infrastructure has the meaning given in Article 2 of the Data Act.
·Switching has the meaning given in Article 2 of the Data Act.
·Permanent link: Canada Regional Schedule
·This Canada Regional Schedule to the Ramp Platform Agreement (this "Regional Schedule") applies where Company is domiciled in Canada and supplements and amends the Platform Agreement as applied to Company. For all purposes of the Platform Agreement, "Ramp" means Ramp Business Canada Corporation, and each reference to "Ramp" in the Platform Agreement, Ramp Terms, or any Order Form is deemed to refer to Ramp Business Canada Corporation, unless otherwise stated.
·Section 1.3(iii) of the Platform Agreement is deleted in its entirety and replaced with the following:
·(iii) Subscription Fees are non-cancelable and non-refundable. Company must cancel automatic renewal in accordance with Section 4(c) below to avoid Subscription Fees for the next billing cycle. If any Subscription Fees are not received by Ramp on the applicable payment date, then without limiting Ramp's other rights or remedies, those Subscription Fees may accrue late interest at the rate of 1.5% of the outstanding balance per month (18% per annum), or the maximum rate permitted by law, whichever is lower. The Subscription Fees are supplemental to, and do not supersede any, transaction, currency conversion, or other Fees or amounts owed for Services, including those accessible through or in connection with the Subscription Services.
·Section 1.12 (Feedback) of the Platform Agreement is supplemented with the following:
·Permanent link: 1.12 Feedback
·For greater certainty, the license granted in this Section does not apply to any Personal Data that may be contained in Feedback. Any Personal Data included in Feedback will be processed solely in accordance with Ramp's Privacy Policy and the DPA, and subject to applicable Canadian privacy legislation.
·Section 5 (Notice and User Notifications) of the Platform Agreement is supplemented with the following:
·With respect to Canadian users, Ramp will comply with Canada's Anti-Spam Legislation ("CASL") in connection with any User Notifications that constitute commercial electronic messages.
·Section 6 of the Platform Agreement is amended, solely with respect to the liability caps set forth therein, by replacing all references to "$" (US dollars) with "$" (Canadian dollars) at the same numerical amounts. All other terms of Section 6 remain in full force and effect.
·Section 10 (Governing Law) of the Platform Agreement is deleted in its entirety and replaced with the following:
·Permanent link: 10 Governing Law
·The Agreement, and any dispute or controversy arising from or related to it, will be governed by, and construed and enforced in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without reference to any choice-of-law or conflict-of-law provisions of any jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
·Section 11 (Dispute Resolution and Arbitration) of the Platform Agreement is deleted in its entirety and replaced with the following:
·Permanent link: 11 Dispute Resolution and Arbitration
·Ramp wants to address Company's concerns without the need for a formal legal dispute. Before filing any claim against the other (whether in court or arbitration), Company and Ramp agree to try to first resolve the Dispute informally. To initiate such informal Dispute resolution, the party seeking to have its claim resolved ("Notifying Party") will notify the other party ("Notified Party") of the actual or potential Dispute ("Notice of Dispute"). If Company is the Notifying Party, Company will notify Ramp by email addressed to legal@ramp.com. If Ramp is the Notifying Party, Ramp will provide Notice to Company as set out in the Agreement. The Notifying Party will include in its Notice of Dispute the name of each party, the Notifying Party's contact information for any communications relating to such Dispute, and sufficient details regarding such Dispute to enable the Notified Party to understand the basis of and evaluate the concerns raised. If the Notified Party responds to the Notifying Party within ten (10) Business Days after receiving the Notice of Dispute that it is ready and willing to engage in good faith discussions to informally resolve the Dispute, then each party shall promptly participate in such discussions in good faith.
·If, notwithstanding the Notifying Party's compliance with all of its obligations under the preceding paragraph, a Dispute is not resolved within thirty (30) days after the Notice of Dispute is sent (or if the Notified Party fails to timely respond as provided above), the Notifying Party may initiate a proceeding with respect to the subject Dispute as described below.
·Subject to the foregoing provisions regarding informal dispute resolution, each party to the Agreement agrees that any past, present, or future Dispute, including those arising under or relating to breach of the Agreement, or any other transaction or matter involving Company and Ramp, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, shall be settled by arbitration administered by the ADR Institute of Canada ("ADRIC") under its Arbitration Rules ("Rules"), and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof, unless the Dispute is subject to the "Arbitration Exceptions" below.
·If either party brings an action or otherwise commences any proceeding in any court or administrative agency involving, with respect to, or relating to such a Dispute (other than for an Arbitration Exception), such court or agency shall (i) stay such action or proceeding pending arbitration thereof; and (ii) award the party seeking such stay all of its costs and expenses (including reasonable attorneys' fees) incurred in connection with such action or proceeding. Further, if either party to the Agreement purports to initiate arbitration with respect to any Dispute without first providing an applicable Notice of Dispute and otherwise complying with all of its obligations under the Agreement relating to the informal resolution of such Dispute, then, notwithstanding any other provision of the Agreement, the arbitrator(s) will promptly dismiss the claim(s) that is the subject of such Dispute and will award the other party all of its costs and expenses (including, without limitation, reasonable attorneys' fees) incurred in connection with such Dispute.
·Arbitration will proceed on an individual basis and will be handled by a sole arbitrator. If the parties are unable to agree upon an arbitrator within fourteen (14) days of delivery of the Demand for Arbitration, then the ADRIC will appoint the arbitrator in accordance with the ADRIC Rules. The arbitrator(s) shall be authorized to award any remedies, including injunctive relief, that would be available in an individual lawsuit, subject to any effective and enforceable limitations of liability or exclusions of remedies set forth herein. Notwithstanding any language to the contrary in this paragraph, if a party seeks injunctive relief that would significantly impact other Ramp customers or users as reasonably determined by either party, the parties agree that such arbitration will proceed on an individual basis but will be handled by a panel of three (3) arbitrators. Each party shall select one arbitrator, and the two party-selected arbitrators shall select the third, who shall serve as chair of the arbitral panel. That chairperson shall be a retired judge or an attorney licensed to practice law and with experience arbitrating or mediating disputes. In the event of disagreement as to whether the threshold for a three-arbitrator panel has been met, the sole arbitrator appointed in accordance with this Section shall make that determination. If the arbitrator determines a three-person panel is appropriate, the arbitrator may -- if selected by either party or as the chair by the two party-selected arbitrators -- participate in the arbitral panel. Except as and to the extent otherwise may be required by law, the arbitration proceeding and any award shall be confidential.
·The arbitration will be held in English in the city of Toronto, province of Ontario, or, if Company or Ramp so elect, all proceedings can be conducted via videoconference, telephonically, or via other remote electronic means. If the value of the relief sought in arbitration is CA$100,000 or less, Company or Ramp may elect to have the arbitration based solely on written submissions, which election shall be binding, subject to the discretion of the arbitrator(s) to require an in-person hearing. Any such election by the petitioner must be made in or concurrently with the applicable Demand for Arbitration and any such election by the respondent must be made in or concurrently with the applicable answer.
·Filing costs and administrative fees shall be paid in accordance with the ADRIC Rules; provided that the prevailing party will be entitled to recover its reasonable attorneys' fees, expert witness fees, and out-of-pocket costs incurred in connection with the arbitration proceeding, in addition to any other relief it may be awarded. All provisions of the Agreement that relate to arbitration shall be construed under and be subject to the Ontario Arbitration Act, 1991, SO 1991, c 17, notwithstanding any other choice of law set out in the Agreement.
·Notwithstanding anything to the contrary in the Rules, the arbitration of any Dispute shall proceed on an individual basis and not as a class, group, or representative action (collectively, a "Class Action"). Further, neither Company nor Ramp may bring a claim as a part of a collective, coordinated, consolidated, or mass arbitration (each, a "Collective Arbitration"). Without limiting the generality of the foregoing, a claim to resolve any Dispute against Ramp will be deemed a Collective Arbitration if (i) two (2) or more similar claims for arbitration are filed concurrently by or on behalf of one or more claimants; and (ii) counsel for the claimants are the same, share fees, or coordinate across the arbitrations. "Concurrently" for purposes of this provision means that both arbitrations are pending (filed but not yet resolved) at the same time.
·To the maximum extent permitted by applicable law, neither Company nor Ramp shall be entitled to consolidate, join, or coordinate Disputes subject to arbitration hereunder with any disputes or claims by or against other individuals or entities, or to arbitrate any Dispute in a representative capacity, including as a representative member of a class or in a private attorney general capacity. In connection with any Dispute that is subject to arbitration hereunder, any and all such rights are hereby expressly and unconditionally waived. Without limiting the foregoing, any challenge to the validity of this paragraph shall be determined exclusively by the arbitrator.
·Notwithstanding anything to the contrary herein, Company and Ramp each retain the right to bring either (i) an individual action in small claims court; or (ii) an individual debt collection action (the "Arbitration Exceptions"), even if the underlying Dispute is otherwise subject to arbitration hereunder. Either action may be brought in any court having jurisdiction.
·Additionally, if Company breaches any obligation to pay any amount owed to Ramp when due, Ramp retains the right to set off, collect, or debit the amount owed as outlined in Sections 2.2 (Set Off and Collections) and 2.3 (Authorization to Debit Linked Accounts) above.
·Except as otherwise required by applicable law or provided in the Agreement, if the agreement to arbitrate is found not to apply to Company or Company's Dispute, a judicial proceeding may only be brought in a court of competent jurisdiction in the city of Toronto, province of Ontario. Both Company and Ramp irrevocably consent to venue and personal jurisdiction there for any Dispute; provided that either party may bring any action to confirm an arbitral award in any court having jurisdiction.
·The existence of and all information regarding any Dispute that is subject to arbitration hereunder will be held in strict confidence by Company and Ramp and will not be disclosed by either party hereto except as reasonably necessary in connection with the conduct of the arbitration or the confirmation or enforcement of any arbitral award. Any such permitted disclosure will, to the maximum extent reasonably practicable, be made subject to obligations of confidentiality at least as stringent as the provisions of this paragraph. If any disclosure of information regarding any such Dispute is required under applicable law, the parties shall reasonably cooperate with one another to obtain protective orders or otherwise to preserve the confidentiality of such information.
·The defined terms in Section 17 shall be modified as follows:
·"United States Entities means companies organized and registered in the United States (such as C-corps, S-corps, LLCs, or LLPs)." shall be replaced by "Canadian Entities means companies organized and registered in Canada (such as corporations incorporated under federal or provincial law, general partnerships, limited partnerships, or limited liability partnerships)."