10,909 words, 279 clausesupdated August 21, 2026read 13/10/2026source
·Privacy Terms
·Permanent link: 1. Introduction
·Ramp is on a mission to help finance teams build healthier businesses. We rely on data and insights to save our customers time and money so they can focus on their core missions. This Privacy Policy explains how we manage personal data.
·Ramp's products and services are intended for use by business customers and are not intended for personal, family, or household use. We collect and process personal data in a commercial context to provide our products and services to our business customers and to operate our business. We want you to understand how we collect, use, and disclose personal data, and your rights and choices regarding your personal data, including the right to object to certain types of processing we carry out (for more information see Section 6 - Your Rights and Choices below). As used in this Privacy Policy, "Ramp," "we," "our," and "us" refer to Ramp Business Corporation and its affiliates, and "you" and "your" refer to the individual interacting with us.
·If you have any questions about this Privacy Policy or our privacy practices, you can contact us at privacy@ramp.com. You can also visit Section 14 - Contact Us; Data Controller below for more information.
·Permanent link: 2. Scope of this Privacy Policy
·This Privacy Policy applies to personal data we collect and process about you as a Controller (defined below) when you use or interact with:
·Personal data we collect through Router is subject to the Router Privacy Notice. Personal data we collect when you attend a Ramp event or conference is subject to the Ramp Events Privacy Notice.
·Data protection laws distinguish between entities that control the purposes and means of processing personal data ("Controllers") and entities that process personal data on behalf of others ("Processors"). The Ramp Platform Agreement, SaaS Agreement and our other terms and addenda (each, as applicable, an "Agreement"), and the terms and conditions of our Financial Institution Partners, govern our provision of Services to business customers (each a "Company").
·When we process personal data on behalf of a Company as a Processor, we do so in accordance with the terms of the Agreement and the Company's instructions, not this Privacy Policy. If you wish to exercise your rights regarding personal data we process as a Processor, you should contact the relevant Company for assistance. If we receive a request intended for the Company, we will forward communications we receive from you to the Company for resolution. Ramp is not responsible for the privacy practices of any Companies, which may differ from our own.
·This Privacy Policy does not apply to third-party applications or services used in connection with Ramp Services, or any other products, services, or accounts provided by other entities under their own terms and conditions or privacy policy (collectively, "Third-Party Services"). For example, a Company may connect, directly or through another application, accounting systems, e-mail services, human resources information systems, bank accounts held at depository institutions, rideshare applications, e-commerce platforms, and other products and services to its Services account ("Ramp Account"). These Third-Party Services help us provide Companies with an integrated spend management solution but are not part of our Services. They are provided by independent third parties under policies and terms of those third parties.
·Permanent link: 3. Personal Data Ramp Processes
·Ramp processes personal data to deliver Services to you and to operate our Business. The personal data we process depends on who you are, how you interact with us, which products your Company chooses, and which features and settings you use. The table below provides an overview of the relevant person, product or interaction, data categories, and purposes. Not every category applies to every person or product. Additional detail is included in the remainder of this Section.
| Person or interaction | Products or context | Personal data we may process | Main purposes |
|---|---|---|---|
| Business applicants, owners, control persons, guarantors, and other Company representatives involved in an application | Applications for corporate cards, credit, deposit or treasury products, payment services, and other regulated financial products | Name; business contact information; date of birth; residential address; citizenship; tax or government identifiers; photograph; biometrics (faceprint); government-issued identification and information captured from it; ownership or control information; employer, title, and role; financial, credit, and business information; application and underwriting information; device and fraud-risk signals; audio and/or video call recordings (unless you opt out or do not consent) | Verify identity and authority; satisfy know-your-customer, anti-money-laundering, sanctions, and other legal requirements; assess Company eligibility and risk; detect and prevent fraud, security incidents, and policy and legal violations; comply with legal obligations; open and administer the selected financial product |
| Company administrators and Authorized Users, including spend management, bill pay, reimbursements, accounts payable, accounts receivable, procurement, or related payment features | Ramp account product and feature use and administration, including AI-enabled products | Name; business contact information; address; employer, title, and role; permissions and login credentials; email, SMS, or search communications; product settings; files and other content submitted or connected to the Services; prompts, queries, instructions, and outputs associated with AI-enabled features; browser, device, and network information; approximate location data; connected data from third-party applications or accounts connected to your Ramp account; audio and/or video call recordings (unless you opt out or do not consent); biometric data (account recovery); transaction data; receipts, invoices, contracts, and purchase orders; tax documentation; bank account details; precise geolocation data (optional for mileage reimbursement); product usage data; business travel booking information (name, email, date of birth, gender; phone number; known traveler or redress number; and loyalty or rewards number); itinerary, booking, and approximate location information; travel preferences and support communications; product feedback | Create and secure accounts; authenticate users; configure permissions and workflows; provide the selected software and AI-enabled functionality; generate requested outputs; provide support; operate, maintain, and improve the selected Services; communicate about the account; detect and prevent fraud, security incidents, and policy and legal violations; comply with legal obligations; authorize and process transactions; administer cards and spend controls; pay bills and reimbursements; reconcile and code transactions; manage vendors and purchasing; detect errors, fraud, and policy violations; provide reporting and support; complete travel bookings, reservations and communication; search, book, change, and support business travel; apply Company travel policies; provide itinerary and expense-management features; communicate with travel providers |
| Vendors, payees, merchants, contractors, and other transaction counterparties | Bill pay, accounts payable, accounts receivable, procurement, card, and payment features | Name and business contact information; payment and bank-account details; contracts, invoices, and purchase orders; tax classification and tax identification information; transaction status and communications; product feedback | Verify vendors; send and receive payments; communicate about payments; operate, maintain, and improve the selected Services; communicate about the account; detect and prevent fraud, security incidents, and policy and legal violations; comply with legal obligations |
| Company administrators and Authorized Users (SaaS) | AI product and feature use and administration (Stack, Token Spend Management, Glass) | Name and business contact information; permissions, role, and account credentials; connected account information; browser, device, and network information; AI prompts, outputs, and related metadata; artifacts and content uploaded to the Service; approximate geolocation; product feedback | Create and secure accounts; authenticate users; configure permissions and workflows; provide the selected software and AI-enabled functionality; generate requested outputs; provide support; operate, maintain, and improve the selected Services; communicate about the account; detect and prevent fraud, security incidents, and policy and legal violations; comply with legal obligations |
| Website visitors, prospects, referral contacts, and social-media users | Website, advertising, sales, referrals, newsletters, and social media | Contact and professional information; communications; referral source; cookie, device, browser, IP-address, approximate location, advertising identifier, website-use, and campaign-engagement data; public profile information | Respond to requests; provide demonstrations and sales communications; understand and improve the Website; measure campaigns; advertise Ramp products; prevent abuse and secure the Website; honor privacy choices |
| Support contacts, event participants, and other people who communicate with Ramp | Customer support, research, surveys, sales calls, events, and other business communications | Contact and professional information; communications and product feedback; files or other content provided; audio or video recordings where disclosed and permitted; event registration information, including dietary or accessibility information you choose to provide | Respond to requests; provide support; train and improve our teams and Services; administer events; keep business and compliance records; honor recording choices |
·Permanent link: A. Product-Specific Collection
·Permanent link: 1. Financial Products and Services
·We collect identity-verification, ownership, control-person, financial, credit, and risk information when it is needed for an application for or use of a regulated financial product or service, or when required by our Financial Institution Partners or applicable law. The exact information depends on the product, the Company's structure, the individual's role, and the applicable legal requirements.
·Permanent link: 2. SaaS Products
·If a Company signs up only for a Ramp SaaS product that does not include a regulated financial product, Ramp does not collect know-your-customer or underwriting information solely to provide that SaaS product, but we may collect certain information for identity verification and anti-fraud measures. We may collect ordinary account, user, security, product-use, support, and Company-provided or connected content needed to provide the software. For AI-enabled features, this may include prompts, outputs, related metadata, source materials, configuration information, which may contain personal data. We process personal data included in this information to provide, secure, support, maintain, and improve the applicable product; detect and prevent fraud, abuse, or security incidents; manage our business; and comply with our legal obligations.
·Before using Company Content to train a general-purpose or generative artificial-intelligence model for use across customers, Ramp will provide required notices and obtain required permissions as applicable. Product-specific terms, notices, or settings may describe additional information about model training, human review, retention, and available choices.
·The sections below provide additional detail about the categories and sources of personal data we process.
·Permanent link: B. Personal Data Provided Directly to Ramp
·The Services are intended for use by Companies and their employees and other authorized users ("Authorized Users"). If you or someone at your Company creates an account, we may receive ordinary account and user information about you, your Company, and individuals associated with your Company. If the Company also applies for or enables a regulated financial product, we may receive the additional identity-verification, ownership, underwriting, and risk information needed for that product.
·Permanent link: 1. Personal Data You Provide to Us
·We collect and process personal data when you submit it to our Business, including:
·Permanent link: 2. Personal Data We Collect about Authorized Users
·In connection with providing Services, we collect and process additional personal data of Authorized Users submitted by, on behalf of, and relating to a Company's Authorized Users, such as:
·Permanent link: C. Personal Data Generated and Collected Automatically by Ramp
·Permanent link: 1. When You Use or Interact with Our Business
·We collect and process personal data of Authorized Users and other individuals, as applicable, when you use or interact with our Website, Services, and other products and services provided or used by our Business:
·We use cookies and other technologies to help us collect and process information automatically. The technologies we use to assist with this data collection include log files, cookies, web beacons, tags and scripts, pixels, and software development kits (or "SDKs"). For additional information about cookies and similar technologies we use, including how you can opt out of some of those technologies, please visit our Cookie Policy and review Section 6 - Your Rights and Choices of this Privacy Policy. You can also limit our collection of certain information by changing your device and software settings. However, doing so may affect or limit the features available to you.
·Permanent link: 2. Ramp Events
·If you register for an event or conference hosted or sponsored by Ramp, we may require additional information (e.g., your company name, your job title or your dietary restrictions). Some events may have different or additional terms or privacy policies, which we will make available to you at or before the time we collect personal data for those events. For more information, review our Ramp Events Privacy Notice.
·Permanent link: D. Personal Data Collected by Ramp from Other Sources
·We also collect and process personal data of Authorized Users and other individuals, as applicable, from other sources, including:
·The categories of personal data we collect and receive from these sources may include all of the categories identified above in this section under "Personal Data Provided Directly to Ramp" and "Personal Data Generated and Collected Automatically by Ramp". We treat the personal data obtained from other sources in accordance with any laws or contractual obligations applicable to us.
·Permanent link: 4. How We Use Personal Data
·We use each category of personal data only for purposes that are relevant to the applicable person, product, and interaction described in Section 3. These business and commercial purposes include:
·For information about your rights and choices regarding how we use your personal data, please see Section 6 - Your Rights and Choices below.
·Permanent link: 5. Disclosure of Personal Data by Ramp
·We disclose personal data we collect in accordance with this Privacy Policy. The categories of parties to whom we disclose personal data are listed below. We may disclose information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by law or contractual obligation applicable to us.
·For information about your rights and choices regarding how we share personal data about you, please see Section 6 - Your Rights and Choices below.
·Permanent link: 6. Your Rights and Choices
·Permanent link: A. Access, Correction, Deletion, and Objection to or Restriction of Processing
·Ramp Services are intended for use by business customers ("Companies"), and you may only use a Ramp account if you are an employee or other Authorized User of a Company that has opened a Ramp account. The information in a Company's Ramp Account is governed by our Agreement with the Company. You should direct questions about personal data we are processing on behalf of a Company to that Company and its administrators. If you are an Authorized User, you may also be able to access, update, or delete certain personal data within your Company's Ramp account through the Services. However, the Company and its administrators are generally responsible for determining how that personal data is processed.
·Subject to limitations under applicable law, residents of certain jurisdictions have rights and choices with respect to your personal data, including the right to:
·These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights), or if you ask us to delete information which we are required by law to keep or have a compelling legitimate interest to keep. We will not discriminate against you for exercising these rights.
·To exercise any of your rights, please submit a request through our Privacy Center. We will confirm receipt of your request and respond to your request within the time limits prescribed by law. We may require additional information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your request. If personal data about you has been processed by us as a service provider or Processor on behalf of a Company, please contact the Company directly to exercise your rights. However, if you wish to make your request directly to us, please provide the name of your Company on whose behalf we processed your personal data. We will refer your request to that Company, and we will support them as required by applicable law to respond to your request.
·In certain jurisdictions, you have the right to appeal to us a decision we've made to refuse to take action in response to your exercise of one of the rights above. In order to submit an appeal to us, you can contact us at privacy@ramp.com with the subject line "Privacy Request Appeal" and information relevant to the appeal in the email.
·Residents of the E.U., Switzerland, and the U.K. also have the right to lodge a complaint with the data protection regulator in your jurisdiction. You can lodge the complaint in the country where you reside, where you work, or where any alleged infringement of data protection law occurred.
·Permanent link: B. Communication Preferences
·Permanent link: 1. Emails
·You can opt out of receiving promotional emails from us at any time by following the instructions provided in the emails to click on the unsubscribe link. You can also change your email preferences here (for individuals who aren't Authorized Users) and here (for Authorized Users). If you are unable to opt-out through those methods, you can email us at privacy@ramp.com. Please note that you cannot opt out of transactional and relationship emails, and certain other content, such as those about your Company's Ramp Account, transactions, servicing, or our ongoing business relations.
·Permanent link: 2. Text or SMS Messages
·If you have opted in to receiving text or SMS messages related to your use of the Services, you can opt out at any time by texting "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you a SMS message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us. Text messaging originator opt-in data and consent will not be shared, sold, rented, or otherwise disclosed by us for marketing purposes. For more information, please see the Agreement. You may be required to communicate your preferences separately to opt out of receiving messages through other platforms, such as WhatsApp.
·Permanent link: 3. Push Notifications
·You can opt out of mobile device push notifications at any time by adjusting your device settings or by uninstalling the mobile app.
·Permanent link: 4. Mail and Telephone
·You can ask to unsubscribe from our mail or telephone outreach at any time. In some jurisdictions, you can also ask us not to share your information with third parties for marketing purposes. To opt out of mail or telephone calls, you can email us at privacy@ramp.com with "Mail Opt Out" in the subject line and the address or phone number, as applicable, in the body of the email of the recipient to be opted out.
·Please note that your opt-out request is limited to the email address, phone number, or address used and will not affect subsequent subscriptions.
·Permanent link: C. Tracking Technology Control
·Permanent link: 1. Cookies and Similar Technologies
·Most browsers and devices accept cookies by default. You can instruct your browser or device, by changing its settings, to decline or delete cookies and similar technologies ("Cookies"). Please be aware that if you disable or remove Cookies some parts of our Business may not function correctly and settings and preferences controlled by those Cookies, including advertising preferences, may be deleted and may need to be reset. You can modify your Cookie preferences for our Website by opting out on our Your Privacy Choices page. If you use multiple browsers or devices, you may need to instruct each browser or device separately. Your ability to limit Cookies is subject to your browser and device settings and limitations. For additional information, please visit our Cookie Policy.
·We may use session-replay technologies to understand how users interact with the Service, including clicks, scrolling, page navigation, and technical information about a session, to troubleshoot, secure, and improve the Service. Where used, we implement measures designed to mask or exclude certain types of information, such as passwords, payment card information, and other sensitive content. Where required by law, we obtain your consent before enabling session replay.
·Permanent link: 2. Global Privacy Control
·Certain browsers and browser extensions support the Global Privacy Control ("GPC") that can send a signal to websites you visit to indicate your choice to opt out of certain types of data processing. Our Website is designed to respect your GPC preferences.
·Permanent link: 3. Do Not Track
·Your browser settings may allow you to automatically transmit a "Do Not Track" signal to online services you visit. There is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to "Do Not Track" signals. For more information, visit All About Do Not Track. However, you can use the other controls identified in this section of the Privacy Policy to control tracking technologies as described, including GPC.
·Permanent link: 4. Email Web Beacons
·Most email clients have settings which allow you to prevent the automatic downloading of images, including web beacons, which prevents the automatic connection to the web servers that host those images and, unless restricted by your Company, you can change those settings in your email account.
·Permanent link: 5. Mobile Advertising ID Controls
·iOS and Android mobile operating systems provide options to limit tracking and to reset the advertising IDs and, unless restricted by your Company, you can change those settings on your device.
·Permanent link: 6. Analytics and Targeted Advertising
·Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics through the Google Analytics Opt-out Browser Add-on and by Google Analytics for Display Advertising or the Google Display Network through Google Ads Settings.
·Permanent link: 7. Opt Out of Targeted Advertising and "Sales" or "Sharing" of Personal Data
·Data protection laws in certain jurisdictions provide the right to opt out of targeted advertising, "sales," or "sharing" of personal data. To opt out of targeted advertising, "sales," or "sharing" (as defined by applicable law) of your personal data, visit our Your Privacy Choices page or click the "Your Privacy Choices" in the footer of our Website. California residents can review information relating to California's data protection laws in our California Notice at Collection below.
·In addition to the option above, the companies we work with to provide you with targeted ads in connection with our Business are required to give you the choice to opt out of receiving targeted ads. Most of these companies are participants of the Digital Advertising Alliance ("DAA") and/or the Network Advertising Initiative ("NAI"). To learn more about the targeted ads provided by these companies and how to opt out of receiving certain targeted ads from them, please visit: (1) for targeted ads from DAA participants, DAA Choices; and (2) for targeted ads from NAI participants, NAI Opt Out. Opting out only means that the selected participants should no longer deliver certain targeted ads to you. It does not mean you will no longer receive any targeted content or ads (e.g., in connection with the participants' other customers or from other technology services). Any targeted advertising by Ramp will only be carried out to the extent that it is permitted by applicable law.
·Please note that if you opt out using any of these methods, the opt out will only apply to the specific account, browser, or device from which you opt out. Except as required by applicable law, we are not responsible for the effectiveness of, or compliance with, any opt-out options or programs, or the accuracy of any other entities' statements regarding their opt-out options or programs.
·Permanent link: 8. Opt Out of Audio or Video Recording
·We may record audio or video in connection with sales or support calls and meetings to help us operate, manage, and improve our Business. You will be notified prior to a recording, and if you want to opt out of or don't want to opt in to the recording, as the case may be, you should follow the instructions presented in the notice.
·Permanent link: 7. International Data Transfers
·Our Business is headquartered in the United States, with operations in Canada and other jurisdictions. Depending on your relationship with us, where you reside, and your use of certain parts of the Services, your personal data that we collect may be transferred to, processed, used, handled, and stored in the United States and other jurisdictions. Data protection laws in the United States and other jurisdictions may differ from those of your country of residence. We take measures to comply with applicable data protection laws when we transfer personal data internationally. In certain situations, regulators, courts, and law enforcement agencies might be entitled to access your personal data (for more information see Section 5 - Disclosure of Personal Data by Ramp).
·For personal data transferred from the European Economic Area ("E.E.A."), Switzerland, or the U.K., we will provide appropriate safeguards for transfers of your personal data outside of those jurisdictions, including: (1) transferring the personal data to countries recognized by the European Commission, the Swiss Federal Data Protection and Information Commissioner, and/or U.K. Information Commissioner's Office as offering an adequate level of protection for personal data; (2) transferring the personal data pursuant to contractual obligations, including Standard Contractual Clauses ("SCCs") and addenda specific to Switzerland and/or the U.K., as applicable; and (3) confirming service providers to which we transfer personal data have active self-certification under the E.U.-U.S. Data Privacy Framework, the U.K. Extension to the E.U.-U.S. DPF, or the Swiss-U.S. DPF, as applicable. While transfers to countries that don't have an adequacy decision typically take place on the basis of SCCs, in certain circumstances, transfers can also take place on the basis of exemptions provided under data protection law, such as sharing personal data as required with law enforcement or in emergency situations where we learn that a person's life is at risk.
·We also identify and use additional protections as appropriate for each data transfer. For example, we use technical protections, such as encryption and pseudonymization, and policies and processes to review and, as appropriate, challenge disproportionate or unlawful government authority requests for personal data. For more information about our security measures, visit our Trust Center.
·If you are a resident of the province of Quebec, please note that we transfer and store personal data outside of Quebec province.
·Permanent link: 8. Lawful Basis for Processing Personal Data
·Certain jurisdictions, such as the E.E.A., Switzerland, and the U.K., require a "lawful basis" to collect, process, and disclose personal data. Where we are the Controller of your personal data, we rely on the following lawful bases:
·Permanent link: 9. Automated Decision-Making and Artificial Intelligence
·Ramp uses automated systems, which include artificial intelligence and machine-learning technologies ("AI Systems"), to operate and protect our Business and provide the Services. Depending on the product and workflow, AI Systems may assist with tasks such as:
·More information about the AI Systems we use and the tasks they support is available on our Trust Center. Ramp does not use AI Systems to make a decision based solely on automated processing that produces legal or similarly significant effects for an individual subject to this Privacy Policy.
·Permanent link: 10. Security
·We use various technical, organizational, administrative, and physical measures designed to protect your personal data from loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no information security program or transfer of information via the internet is entirely secure, so we cannot guarantee the security of your personal data. We recommend you use strong passwords, use multi-factor authentication to access your account, and otherwise follow your Company's information security practices. If you suspect unauthorized activity with respect to your Ramp account or you suspect a security incident has occurred, you should contact us immediately at security@ramp.com.
·Permanent link: 11. Use by Minors
·We do not direct any of our Services or other aspects of our Business to minors. We do not knowingly collect personal data (as defined by the U.S. Children's Online Privacy Protection Act, or "COPPA") from children under 13. We also do not knowingly "share" or "sell," as those terms are defined under applicable law, the personal data of minors under the age of 18. If you are a parent or guardian of a minor and believe your minor uses the Services, contact us at privacy@ramp.com.
·Permanent link: 12. Retention
·Ramp maintains retention schedules that assign retention periods or deletion criteria based on the category of personal data, the product and purpose for which it was collected, the legal basis for processing, and applicable legal requirements. We do not retain personal data indefinitely merely because it may be useful in the future.
·The following describes the principal retention triggers and criteria we use:
| Record category | Retention period or criteria |
|---|---|
| Account, user, and product records | For the life of the relevant account, user relationship, or enabled product, followed by the period reasonably needed to close the account, complete pending activity, provide requested exports, maintain audit trails, resolve disputes, and meet legal obligations |
| Applications, identity-verification, ownership, underwriting, and compliance records | From collection or the application decision through the period required by financial-services, anti-money-laundering, sanctions, credit, recordkeeping, or other applicable law, generally measured from the application decision, account closure, transaction, or end of the relevant relationship |
| Transaction, payment, card, reimbursement, invoice, receipt, travel, procurement, and accounting records | For the life of the relevant account, user relationship, or enabled product, followed by the period reasonably needed to close the account, complete pending activity, provide requested exports, maintain audit trails, resolve disputes, and meet legal obligations |
| Connected Data and Company content | While the relevant connection or product is enabled and thereafter for the period needed to complete pending workflows, honor the Company's deletion or export instructions, protect account integrity, and satisfy legal, contractual, audit, and dispute requirements. This includes, where applicable, prompts, messages, files, connected records, generated outputs, feedback, and workspace or sharing information SaaS products. |
| Security, fraud, authentication, and technical logs | For periods based on the security purpose, sensitivity, and risk of the data, including the time needed to detect patterns, investigate incidents, prevent repeat abuse, maintain system integrity, and satisfy security or legal requirements |
| Support, sales, research, event, and business communications | For the duration of the interaction and thereafter based on the nature of the communication, the status of the relationship, quality and training needs, recording choices, and applicable legal, contractual, and dispute requirements |
| Website, cookie, analytics, and advertising data | For the periods described in our Cookie Policy or the applicable tool, consent, or preference setting; marketing contact information is retained until you opt out or it is no longer needed, with suppression records retained to honor your choice |
| Privacy requests, consents, objections, and compliance records | For the period needed to respond to the request or administer the choice and thereafter to demonstrate compliance, prevent repeated unauthorized requests, and meet applicable limitation and recordkeeping periods |
·We periodically review whether personal data remains necessary for the stated purpose. When a retention period expires or the applicable purpose no longer requires identifiable data, we delete, de-identify, or anonymize the data, or place it in a restricted archive when continued storage is required by law. Data subject to a legal hold, regulatory inquiry, investigation, dispute, fraud-prevention need, or security incident may be retained until the matter and any related preservation period end. Residual copies in backups are protected from ordinary use and deleted or overwritten through scheduled backup cycles unless continued preservation is required. Where Ramp processes personal data solely on behalf of a Company, retention and deletion are also governed by the Agreement and the Company's instructions.
·Permanent link: 13. Changes to this Privacy Policy
·At Ramp, we build with velocity, which means we regularly ship new products and features and improve our Business. Those changes sometimes require us to collect new personal data or to use personal data in different ways, so we periodically update this Privacy Policy to reflect those changes. We reserve the right to change and reissue this Privacy Policy at any time by posting an updated version on our Website. If we make material changes in the way we collect, use, or disclose your personal data, we will provide you reasonable advanced notice of the changes before they take effect for you. If we have an existing relationship with you, you represent a Company, or if you are an Authorized User, we may provide you notice through our Website, through your Company's Ramp Account, or directly using the contact information you have provided to us. If we do not have an existing relationship with you (for instance, if you only visit our Website), any notice we provide will be posted to our Website. If you continue using the Services after those changes are in effect, our processing of your personal data will be subject to the new Privacy Policy. We encourage you to regularly review this Privacy Policy to ensure that you remain aware of what personal data we collect, how we use and otherwise process it, under what circumstances we will disclose it to third parties, and your privacy rights and choices.
·Permanent link: 14. Contact Us; Data Controller
·If you have questions about this Privacy Policy or our practices with respect to personal data, or if you have difficulty accessing the information in this Privacy Policy, please contact us: By email: privacy@ramp.com
·Ramp may process personal data in accordance with the instructions of or on behalf of a Company, including when providing Services to a Company under an Agreement. In this context, Ramp acts as a Processor and the Company acts as a Controller. Ramp may also act as a Controller when directly determining the purposes for and means of processing personal data in other business contexts as set out in this Privacy Policy, like complying with regulatory obligations applicable to our Business. Where we act as the Controller, the Controller is Ramp Business Corporation, unless we specify otherwise in writing.
·Permanent link: 15. Additional Information for California Residents
·Permanent link: A. California Notice at Collection
·These additional disclosures apply only to California residents and only to the extent applicable. At or before the time of collection of your personal data, you have the right to know the categories of personal data and sensitive personal data to be collected (see Section 3 - Personal Data Ramp Processes), the purposes for the collection and use of your personal data (see Section 4 - How We Use Personal Data), whether your personal data is "sold" or "shared" (as defined under California law), and how long your personal data is retained (see Section 12 - Retention). To review that information, you can follow the links above.
·Permanent link: 1. Categories of Personal Data We Collect
·California law requires businesses collecting or disclosing personal data to provide notices and means to exercise those rights. In the past 12 months, we have collected the following categories of personal data:
·For further details on personal data we collect, including the sources from which we receive personal data, review Section 3 - Personal Data Ramp Processes. We collect and use these categories of personal data for the business purposes described in Section 4 - How We Use Personal Data above. We disclose the personal data to the categories of persons set out in Section 5 - Disclosure of Personal Data by Ramp above. Please visit those sections for further details.
·Permanent link: 2. Rights to Know, Correct and Delete
·You have the right to know certain details about our personal data practices and the rights you have under California law. You have a right to know the categories of personal data we have collected about you; the categories of sources from which the personal data was collected; the categories of personal data we have disclosed for a business purpose or "sold" or "shared;" the categories of persons to whom the personal data was disclosed, "sold," or "shared;" the business or commercial purpose for collecting, "selling," or "sharing" the personal data; and the specific personal data we have collected about you. We have provided much of that information throughout this Privacy Policy, and to the extent it is not addressed elsewhere, it is addressed in this section. In addition, subject to certain exceptions, you have the right to request that we correct inaccurate personal data or that we delete the personal data we have collected from you. To exercise your privacy rights, please submit a request through our Privacy Center. We will confirm receipt of and respond to your request within the time limits prescribed by law. We may require additional information from you to help us verify your identity and to process your request. If we are unable to verify your identity, we may deny your request. If you are unable to submit a request through our Privacy Center, you can submit a request to privacy@ramp.com.
·If personal data about you has been processed by us as a "service provider" (which is similar to a data processor) on behalf of a Company, please inquire with your Company directly to exercise your rights. If you want to make your request directly to us, please provide the name of your Company on whose behalf we process your personal data. We will refer your request to that Company and will support them to the extent required by applicable law in responding to your request.
·You have the right not to receive discriminatory treatment by us for the exercise of any of your privacy rights. We retain records of privacy rights requests in accordance with applicable law.
·Permanent link: 3. Do Not Sell or Share My Personal Data
·Our business model is to provide corporate card, spend management, and related services to Companies, not selling personal data. However, under California law, some marketing practices, like the disclosure of Website visitor data to obtain targeted ads and analytics to advertise our products and services on third-party sites, may be considered a "share" or "sale." Under California law, "share" is broadly defined to include the disclosure of personal data for cross-context behavioral advertising, and "sale" is broadly defined to include the disclosure of personal data for anything of value, even if no money is exchanged. Under those definitions, we may "share" or "sell" the following categories of personal data for commercial purposes: identifiers, characteristics, commercial or transaction information, internet activity, approximate location data, and inferences drawn. The categories of third parties to whom we "share" or "sell" personal data include, where applicable, third parties we work with to deliver targeted advertising, including across sites, and to conduct analytics. To the extent our marketing practices constitute a "share" or "sale" of your personal data, you have the right to opt out. You can exercise this right by modifying your preferences for our Website on our Your Privacy Choices page or by enabling the Global Privacy Control ("GPC") on your browser or extension. These settings enable you to communicate an opt-out preference that is specific to your browser or device, as applicable, so you will need to instruct each separately.
·Permanent link: 4. Right to Limit Use of Sensitive Personal Data
·California law gives consumers the right to limit a business's use of "Sensitive Personal Information" to purposes necessary to provide the services reasonably expected by an average consumer, as well as certain other permitted business purposes, such as security, fraud prevention, and legal compliance.
·We collect certain categories of Sensitive Personal Information, including Social Security numbers, driver's license numbers, passport numbers, other government-issued identification numbers, and biometric information collected through our identity verification process. We use this information solely to verify identity, prevent fraud, comply with legal and regulatory obligations (including Know Your Customer requirements), and for other purposes necessary to provide our Services. We do not use Sensitive Personal Information to infer characteristics about individuals or for cross-context behavioral advertising. Because our use of Sensitive Personal Information is limited to these permitted purposes, California law does not require us to offer a separate opt-out right for this processing. If you have questions about our use of Sensitive Personal Information, please contact us at privacy@ramp.com.
·Permanent link: 5. Authorized Agent
·You can designate an authorized agent to submit requests on your behalf. In order to do that, please provide the agent with written permission, signed by you, authorizing the agent to submit the request on your behalf. The agent must provide us with that written permission as part of the request. We may contact you to verify your identity directly, as well as the authorized agent's permission, before we send a response to the request. Requests from an authorized agent to exercise rights under data protection law on your behalf must be submitted through the designated methods listed above.
·Permanent link: B. Notice of Financial Incentives
·At times, we offer certain opportunities or rewards through contests, sweepstakes, and other special offers and promotions (collectively, "Offers") (see Section 4 - How We Use Personal Data). Because these Offers often involve the collection of personal data, they may be interpreted as "financial incentive" programs under California law. We use personal data collected through Offers for the purposes described in this Privacy Policy. We may disclose your personal data to third parties as described in Section 5 - Disclosure of Personal Data of this Privacy Policy, including data analytics providers, advertising technology vendors, and social media platforms. The value of any financial incentive we offer is reasonably related to the value of any personal data you provide to us. As required by applicable law, we estimate the value of your personal data by considering, without limitation, the expenses we incur from collecting your personal data and/or providing the Offer to you, the revenue (if any) generated by your use of the Offer, and any improvements we can make to the Services based on information obtained from you as a result of the Offer. If you want to withdraw from an ongoing or upcoming Offer, you can do so by emailing privacy@ramp.com.
·Permanent link: 16. Additional Information for Canadian Residents
·Permanent link: Data Transfers from Quebec
·If you are a resident of the province of Quebec, please note that we transfer and store personal data outside of Quebec province.
·Permanent link: Data Disclosure to Telecommunications Carriers
·Personal data will be shared with telecommunication providers or mobile network operators for the purposes of identity verification.
·Permanent link: 17. Additional Information for UK Residents
·For purposes of certain regulated financial services in the UK, Ramp is an agent of Plaid Financial Ltd., an authorized payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Reference Number: 804718). For those applicable parts of the Services, Plaid provides you with regulated account information services through Ramp as its agent.
21,383 words, 423 clausesupdated October 8, 2026read 13/10/2026source
·Main Agreements
·This Platform Agreement, together with all applicable Ramp Terms, forms a binding contract between Company and the applicable Ramp entity specified in Section 17 (the "Agreement") and governs Company's use of the Services. By either (a) submitting an application to open a Ramp Account, (b) enabling Subscription Services, whether online or through a written Order Form, or (c) otherwise agreeing to this Platform Agreement, Company is providing its electronic signature and it thereby accepts and enters into the Agreement with Ramp. Company hereby acknowledges and agrees, and shall procure that each Business Entity and User acknowledges and agrees, that the use of such electronic signatures shall be conclusive of Ramp's and Company's (and where applicable any Business Entity's and User's) intention to be bound by these documents as if they had been signed with a handwritten or wet-ink signature.
·Capitalized terms used in the Agreement and not defined elsewhere have the meaning provided in Section 17 (Defined Terms) below.
·Regional Schedules to the Agreement, including to the Platform Agreement or any Ramp Terms, apply based on the jurisdiction in which Company is domiciled.
·The Agreement requires Company to arbitrate any disputes arising out of or relating to the Agreement in an individual arbitration and not a class arbitration. Company acknowledges and understands that by accepting the Agreement, Company waives any right to a trial by jury in connection with any claim arising out of or relating to the Agreement. Additionally, Company acknowledges and understands that by accepting the Agreement, Company waives any right to participate in any type of class action or class proceeding relating to the Agreement, including a class arbitration. See Section 11 (Dispute Resolution and Arbitration) below.
·Company may only apply for, open, and maintain a Ramp Account and use the Services if Company accepts the Agreement.
·Permanent link: 1. The Ramp Platform
·Permanent link: 1.1. Services
·Permanent link: 1.2. Opening a Ramp Account
·To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person (individual or business) who opens an account. What this means for Company: When Company opens a Ramp Account or requests access to certain Services, Ramp will ask for the name, address, date of birth, and other information to identify Company and the owners and control persons for Company's business. Ramp may also ask to see a driver's license or other identifying documents. Ramp may share Company Data with Financial Institution Partners and Third-Party Service Providers for these purposes.
·Permanent link: 1.3. Fees
·Permanent link: 1.4. Managing Company's Ramp Account
·Company must specify at least one Administrator to manage Company's Ramp Account when submitting Company's application. Administrators may take a variety of actions, including the addition, removal, or management of additional Administrators and Users; the requesting and management of Cards; the setting or changing per-User spending limits; viewing transactions; running reports and downloading statements; providing, viewing, or updating Company Data; connecting Linked Accounts, Third-Party Services, and other accounts to Company's Ramp Account; providing authorization to debit Linked Accounts; consenting to new or updated terms and conditions and Supplemental Terms; and performing other tasks on Company's behalf. Company may also delegate management of its Ramp Account to its accounting firm or other professional advisors ("Advisors") and designate individuals associated with its Advisors as Administrators or other User roles. Company is responsible for (a) any actions or failure to act on the part of Administrators, Users, Advisors, and those using credentials issued to Administrators or Users to access Company's Ramp Account; and (b) compliance with the terms and conditions imposed by Financial Institution Partners and for any Third-Party Services.
·Permanent link: 1.5. Security and Monitoring Company's Ramp Account
·Permanent link: 1.6. Authorized Users
·Company's authorization of a User will allow them to use the Services and access certain functionality of Company's Ramp Account. Company is responsible for (a) ensuring that Users are aware of Ramp's rights and comply with Company's obligations under the Agreement, including Section 1.7 (Requirements and Prohibited Activities) below; (b) notifying Users of and administering Company's corporate expense and spend management policies; (c) ensuring payment information is complete and correct; and (d) resolving any disputes relating to Company's maintenance or administration of Company's expense and spend management policies, including when Company elects to use the Services to request or receive reimbursements from User accounts. All potential Users will be required to accept and comply with User Terms to become Users, and all Users that are authorized to use Cards or other payment tools may also be required to accept and comply with terms presented or required by Financial Institution Partners, Ramp, or Third-Party Service Providers.
·Permanent link: 1.7. Requirements and Prohibited Activities
·Permanent link: 1.8. Identification as Customer
·Ramp may publicly reference Company as a Ramp customer on Ramp's website or in communications during the term of the Agreement. Ramp will not express any false endorsement or partnerships. Company grants Ramp a limited, non-exclusive, royalty-free license to use Company trademarks or service marks for this purpose. Please notify Ramp if Company prefers that Ramp not identify Company as a Ramp customer and Ramp will use best efforts to remove references to Company on Ramp's website or in communications.
·Permanent link: 1.9. Ownership and License
·Permanent link: 1.10. Data, Privacy, and AI
·Company acknowledges, understands, and agrees that Ramp, Financial Institution Partners, and Payment Networks collect, process, and share Company Data through Company's use of Cards, the Services, and Third-Party Services. Ramp may use and disclose Company Data: (a) for identity verification and underwriting, establishment and adjustment of spend limits, spend and transaction analysis, fraud and loss prevention, and reporting; (b) to detect and respond to security incidents; (c) to provide, maintain, and improve the Services; (d) as required by law, Financial Institution Partners or Payment Network rules; (e) to report Company performance to credit reporting agencies and credit rating agencies, where appropriate; and (f) to enforce and protect Ramp's rights, including as needed in dispute resolution.
·Where Ramp acts as a "Data Processor" or "Service Provider" (as each term is defined in the DPA), or similar capacity, Ramp will process Personal Data in accordance with and subject to the Data Processing Addendum↗ ("DPA"). Where Ramp acts as a "Data Controller" or "Business" (as each term is defined in the DPA), or similar capacity, Ramp's Privacy Policy applies to our processing of Personal Data. Ramp may generate, use and disclose De-Identified Data for Ramp's own business purposes, including to develop and improve Ramp products, services, and marketing efforts (such as developing data products and providing aggregate insights to other customers). Ramp may also include De-Identified Data in both public and private reports.
·The Service is supported by artificial intelligence and machine learning ("AI") systems, and Company acknowledges that artificial intelligence may generate inaccurate, incomplete, non-unique, outdated, offensive, or misleading outputs. Company is responsible for appropriately configuring all automated features, reviewing and validating outputs and actions before relying on or implementing them, maintaining human oversight proportionate to the nature and risk of its use, and for all decisions Company makes based on use of the Services. The Services and outputs do not constitute professional advice or replace Company's professional advisors, internal controls, or independent judgment. Company is solely responsible for providing any required disclosures and otherwise complying with applicable laws in connection with Company's use of AI. Additional AI-specific terms may be set forth in an applicable Product Schedule.
·Permanent link: 1.11. Rewards and Benefits
·Ramp may determine when, how, and under what conditions Company or Users may qualify for or earn rewards. Rewards are subject to the Ramp Rewards Terms and the Agreement. Any right to rewards or benefits shall terminate upon the termination of the Agreement or the closure of Company's Ramp Account.
·Permanent link: 1.12. Feedback
·Company hereby grants Ramp a royalty-free, fully-paid, irrevocable, perpetual, nonexclusive, worldwide, assignable and otherwise transferable license, with the unrestricted and unlimited right to grant sublicenses, (a) to create derivative works based upon any Feedback; and (b) to use, copy, display, publish, distribute, or otherwise commercialize or exploit in any manner any Feedback or derivative works based thereon. Ramp has no obligation to compensate or credit Company for Feedback Company provides, regardless of whether or how Ramp may use or otherwise commercialize or exploit it.
·Permanent link: 1.13. Ramp SaaS Services
·Permanent link: 2. Payments to Ramp
·Permanent link: 2.1. Amounts Owed to Ramp
·Company is responsible for timely payment in full of all Charges, Fees, Fines, and other amounts (e.g., for bill payments or other amounts owed for use of Payment Services) owed by Company under this Agreement. Company may connect and change the Linked Accounts designated as the default funding source for specific payment types through Company's Ramp Account.
·If Company has access to Cards, Ramp will provide Company Periodic Statements identifying Charges, Fees, or other amounts charged to Company's Ramp Account in connection with Card use, as well as any payments, refunds, Chargebacks granted, or other credits to that account. Unless otherwise specified in any Ramp Terms or a Notice provided by Ramp, Periodic Statements for Card use will be issued and payable monthly.
·To the extent required by Ramp for access to certain Services, Company will provide additional authorization to debit Linked Accounts to process payments for those Services.
·Permanent link: 2.2. Set Off and Collections
·Company is responsible for maintaining sufficient funds in its Linked Accounts to meet its obligations. If Company fails to pay the full amounts owed under the Agreement when due, including amounts identified in a Periodic Statement, Ramp may collect any outstanding amounts from any Linked Account that is currently linked; or set off, debit, or collect from amounts in a Ramp Account that Company holds jointly with a third party or opens in the future even if Company's original Ramp Account has been closed. This right may be exercised against Company, Company Affiliates, and any assignees for the benefit of Company's creditors or receivers. This right will exist even if Ramp does not exercise it prior to the making, filing, or issuance of an arbitration demand, court order, or other action.
·Any failure to pay the full amount owed when required is a breach of the Agreement, pursuant to which Ramp may declare Company's entire balance due immediately, regardless of the current billing cycle, and Company agrees to immediately pay all amounts as directed. Company is responsible for all costs or expenses that Ramp or Financial Institution Partners incur collecting amounts owed but not timely paid, including legal or collections fees and any interest at the maximum rate permitted under law.
·Permanent link: 2.3. Authorization to Debit Linked Accounts
·THIS SECTION PROVIDES AUTHORIZATION TO AUTOMATICALLY DEBIT COMPANY'S LINKED ACCOUNTS FOR ALL AMOUNTS COMPANY OWES UNDER THE AGREEMENT. PLEASE READ IT THOROUGHLY.
·Company authorizes (a) Ramp (including Ramp Business Corporation and its subsidiaries), (b) Financial Institution Partners acting on their own behalf, including through Ramp, and (c) Ramp's assigns and each Financial Institution Partner's assigns to: debit Company's Linked Accounts to process all payments and collect all amounts owed under the Agreement. Automated Clearinghouse ("ACH") network debits will be governed by, and Company agrees to abide by, the rules established by the National Automated Clearinghouse Association ("NACHA") for business-related ACH debits. Company's Linked Accounts may be debited for all recurring and one-time payments owed in connection with Company's Ramp Account and use of the Services, including the full amounts identified in a Periodic Statement. Company also authorizes Ramp to debit Company's Linked Accounts for verification purposes (through microdeposits or similar means) and to debit or credit Company's Linked Accounts to correct any erroneous debit or credit.
·Debits will be processed through the applicable Payment Network based on the jurisdiction in which the Linked Account is held and, where relevant, the currency of the Linked Account, as set forth in the Payment Networks Schedule. Additional Payment Networks and rules may apply, depending on the location of Company's operations and use of the Services.
·Company's Linked Accounts may be debited to process all payments and to collect all other amounts when due, including in accordance with Section 1.3 for Subscription Fees and Section 3 for Payment Services.
·For Cards, Company's Linked Account will be automatically debited for the full amount owed as identified in each Periodic Statement at the end of each billing cycle. Company's Linked Account will be debited on the next day following issuance of a Periodic Statement that is not a weekend or bank holiday ("Business Day").
·Company also authorizes Ramp, Financial Institution Partners, and their assigns to debit Linked Accounts immediately, on any date, where (a) the total aggregate balance of Linked Accounts is less than any balance minimums that Ramp has communicated to Company via the Services; or (b) Ramp determines that Company poses or may pose an unacceptable risk to Ramp, Financial Institution Partners, or third parties or no longer satisfies the underwriting criteria used to establish the spending limit for Company; however, Ramp will make commercially reasonable eframp forts to provide prior Notice to Company of such determination.
·To cancel the debit authorization from a Linked Account, Company must provide Ramp thirty (30) days advanced written notice. Such withdrawal of a debit authorization does not terminate the Agreement or Company's obligation to pay all amounts owed under the Agreement. Company will be responsible for all costs of collections and damages under the Agreement if amounts owed are not paid by Company as described in the Agreement. Spending limits may be reduced (including to zero), and Company's Ramp Account may be terminated or otherwise limited, if Company withdraws debit authorization.
·Permanent link: 3. Payment Services
·Payment Services are made available to Company through Ramp. The specific Ramp entity that contracts with Company, and the party responsible for providing regulated payment services, depends on Company's domicile.
·In the United States of America: The Payments Entity Schedule↗ indicates whether Payment Services are provided to Company by either (a) the Financial Institution Partners together with Ramp Business Corporation, or (b) Ramp Payments Corporation. Where Ramp Payments Corporation provides Payment Services, the RPC Addendum↗ (and not the Payments Addendum) governs those Payment Services. For Payment Services that are not provided by Ramp Payments Corporation, the Payments Addendum applies to and governs those elements of the Payment Services.
·Outside the United States of America: Payment Services are provided by either (a) a Ramp entity; or (b) a Financial Institution Partner as principal, in each case pursuant to the applicable Ramp Terms and their associated Regional Schedules.
·Permanent link: Stablecoin Payment Services.
·If Company enables or uses Stablecoin Payment Services (as defined in the Stablecoin Payments Addendum), that Addendum governs those Services, including digital asset conversion or transfer used in connection with a Card payment, bill payment, reimbursement, or other payment. Where a transaction includes both digital assets and a fiat-denominated payment, the applicable addenda govern their respective portions as provided in the Stablecoin Payments Addendum.
·Permanent link: International Payments
·Ramp may engage Financial Institution Partners (each, an "International Payments Partner") to support international payments submitted through the Payment Services ("International Payments"). International Payments Partners that may directly provide Company or Company Affiliates with International Payment services pursuant to Supplemental Terms are set forth in the International Payments Partner Schedule (as updated from time to time). While an International Payments Partner may be Company's service provider for the processing of International Payments, Company may contact Ramp for support through Ramp's standard support channels. Ramp may engage in collection efforts to recover, and Company agrees to pay Ramp, any amounts owed in connection with an International Payment.
·Permanent link: Foreign Exchange
·In connection with an International Payment, Company may have the ability to convert from one currency into another currency at a specified exchange rate. Exchange rates fluctuate; when Company submits an International Payment request, Company may only receive an initial estimate or range of the applicable rate. Ramp and its International Payments Partners may include a margin on foreign exchange, which is a platform cost paid by Company. A margin is the difference between a reference exchange rate and the actual exchange rate used to convert the payment.
·Access or use of Google Maps features and content (e.g., in connection with reimbursements) is subject to Google's terms of service↗ and privacy policy↗.
·Permanent link: 4. Term and Termination
·Permanent link: 5. Notice and User Notifications
·Company consents to Ramp providing Notices to Company and User Notifications to Users electronically, including in each case those required by law, and Company's Users must consent to receiving User Notifications electronically. Such electronic Notices and User Notifications shall have the same effect as if provided in writing.
·Ramp's Notices to Company will be effective if provided to an Administrator, and User Notifications will be effective if provided to the applicable User, in each case electronically through the Services, via email, or (except as provided below) via SMS to the contact information provided to Ramp by the Administrators or the User, as applicable; provided that any required Notice of any material change to or amendment of the Agreement under Section 13.4 (Changes to the Agreement) below will be provided to an Administrator. Company is responsible for coordination of all communication with Ramp and represents and warrants it is entitled to make and receive any communication or Notice on each Company Affiliate's behalf.
·As Ramp's products and business evolve, Ramp may update the Services and will make commercially reasonable efforts to Notify Company in advance if an update will result in a material reduction to the capabilities of Services on which Company relies. Notices and User Notifications may also include alerts about Services, Cards, Charges or other kinds of transactions and may provide Administrators and Users the ability to respond with information about Company's Ramp Account. Administrators and Users may elect not to receive certain Notices or User Notifications through Company's Ramp Account, but this will limit the use of certain Services and Company acknowledges and accepts this may increase financial risks to Company.
·Ramp will request additional consent to send Administrators and Users SMS messages where required. Text and SMS messages are governed by the terms of the Text and SMS Addendum. Administrators and Users are responsible for all costs imposed by Internet or mobile service providers for sending or receiving Notices electronically. Company acknowledges that Company is solely responsible for ensuring that no Notices are blocked or delayed by any spam filter or otherwise.
·It is Company's responsibility to ensure that the contact information, including any email addresses, associated with Company's Ramp Account remain current. Company shall Notify Ramp immediately if Company is or believes it is having problems receiving Notices.
·Except as may be otherwise specified in the Agreement, notices from Company to Ramp will be provided via the Services by contacting Ramp through the Services, with a copy sent concurrently by email to legal@ramp.com. Each notice will be deemed to be effective on the first Business Day following the day that Company provides such notice as provided in this Section.
·Permanent link: 6. Limitation of Liability
·Permanent link: 6.1 Default Limitation
·Permanent link: 6.2 Limitation of Liability for Subscription Services.
·This Section 6.2 only applies to the extent Company subscribes to Subscription Services. To the extent Company subscribes to Subscription Services, this Section 6.2 will replace the Limitation of Liability set forth in Section 6 of the Agreement.
·Permanent link: 7. Representations and Warranties
·Permanent link: 8. Disclaimer of Warranties and Conditions by Ramp
·Permanent link: 9. Indemnification
·Permanent link: 10. Governing Law
·The Agreement, and any dispute or controversy arising from or related to it, will be governed by, and construed and enforced in accordance with the laws of the State of New York, without reference to any choice-of-law or conflict-of-law provisions of any jurisdiction, except as otherwise provided in Section 11 (Dispute Resolution and Arbitration) below with respect to the Federal Arbitration Act.
·Permanent link: 11. Dispute Resolution and Arbitration
·Ramp wants to address Company's concerns without the need for a formal legal dispute. Before filing any claim against the other (whether in court or arbitration), Company and Ramp agree to try to first resolve the Dispute informally. To initiate such informal Dispute resolution, the party seeking to have its claim resolved ("Notifying Party") will notify the other party ("Notified Party") of the actual or potential Dispute ("Notice of Dispute"). If Company is the Notifying Party, Company will notify Ramp by email addressed to legal@ramp.com. If Ramp is the Notifying Party, Ramp will provide Notice to Company as set out in the Agreement. The Notifying Party will include in its Notice of Dispute the name of each party, the Notifying Party's contact information for any communications relating to such Dispute, and sufficient details regarding such Dispute to enable the Notified Party to understand the basis of and evaluate the concerns raised. If the Notified Party responds to the Notifying Party within ten (10) Business Days after receiving the Notice of Dispute that it is ready and willing to engage in good faith discussions to informally resolve the Dispute, then each party shall promptly participate in such discussions in good faith.
·If, notwithstanding the Notifying Party's compliance with all of its obligations under the preceding paragraph, a Dispute is not resolved within thirty (30) days after the Notice of Dispute is sent (or if the Notified Party fails to timely respond as provided above), the Notifying Party may initiate a proceeding with respect to the subject Dispute as described below.
·Subject to the foregoing provisions regarding informal dispute resolution, each party to the Agreement agrees that any past, present, or future Dispute, including those arising under or relating to breach of the Agreement, or any other transaction or matter involving Company and Ramp, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, shall be settled by arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules ("Rules"), and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof, unless the Dispute is subject to the "Arbitration Exceptions" below.
·If either party brings an action or otherwise commences any proceeding in any court or administrative agency involving, with respect to, or relating to such a Dispute (other than for an Arbitration Exception), such court or agency shall (i) stay such action or proceeding pending arbitration thereof; and (ii) award the party seeking such stay all of its costs and expenses (including reasonable attorneys' fees) incurred in connection with such action or proceeding. Further, if either party to the Agreement purports to initiate arbitration with respect to any Dispute without first providing an applicable Notice of Dispute and otherwise complying with all of its obligations under the Agreement relating to the informal resolution of such Dispute, then, notwithstanding any other provision of the Agreement, the arbitrator(s) will promptly dismiss the claim(s) that is the subject of such Dispute and will award the other party all of its costs and expenses (including, without limitation, reasonable attorneys' fees) incurred in connection with such Dispute.
·Arbitration will proceed on an individual basis and will be handled by a sole arbitrator. The single arbitrator will be either a retired judge or an attorney licensed to practice law and will be selected by the parties from the AAA's roster of arbitrators. If the parties are unable to agree upon an arbitrator within fourteen (14) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules. The arbitrator(s) shall be authorized to award any remedies, including injunctive relief, that would be available in an individual lawsuit, subject to any effective and enforceable limitations of liability or exclusions of remedies set forth herein. Notwithstanding any language to the contrary in this paragraph, if a party seeks injunctive relief that would significantly impact other Ramp customers or users as reasonably determined by either party, the parties agree that such arbitration will proceed on an individual basis but will be handled by a panel of three (3) arbitrators. Each party shall select one arbitrator, and the two party-selected arbitrators shall select the third, who shall serve as chair of the arbitral panel. That chairperson shall be a retired judge or an attorney licensed to practice law and with experience arbitrating or mediating disputes. In the event of disagreement as to whether the threshold for a three-arbitrator panel has been met, the sole arbitrator appointed in accordance with this Section shall make that determination. If the arbitrator determines a three-person panel is appropriate, the arbitrator may -- if selected by either party or as the chair by the two party-selected arbitrators -- participate in the arbitral panel. Except as and to the extent otherwise may be required by law, the arbitration proceeding and any award shall be confidential.
·The arbitration will be held in English in New York County, New York, or, if Company or Ramp so elect, all proceedings can be conducted via videoconference, telephonically, or via other remote electronic means. If the value of the relief sought in arbitration is $100,000 or less, Company or Ramp may elect to have the arbitration based solely on written submissions, which election shall be binding, subject to the discretion of the arbitrator(s) to require an in-person hearing. Any such election by the petitioner must be made in or concurrently with the applicable Demand for Arbitration and any such election by the respondent must be made in or concurrently with the applicable answer.
·Filing costs and administrative fees shall be paid in accordance with the AAA Rules; provided that the prevailing party will be entitled to recover its reasonable attorneys' fees, expert witness fees, and out-of-pocket costs incurred in connection with the arbitration proceeding, in addition to any other relief it may be awarded. All provisions of the Agreement that relate to arbitration shall be construed under and be subject to the Federal Arbitration Act, notwithstanding any other choice of law set out in the Agreement.
·Notwithstanding anything to the contrary in the Rules, the arbitration of any Dispute shall proceed on an individual basis and not as a class, group, or representative action (collectively, a "Class Action"). Further, neither Company nor Ramp may bring a claim as a part of a collective, coordinated, consolidated, or mass arbitration (each, a "Collective Arbitration"). Without limiting the generality of the foregoing, a claim to resolve any Dispute against Ramp will be deemed a Collective Arbitration if (i) two (2) or more similar claims for arbitration are filed concurrently by or on behalf of one or more claimants; and (ii) counsel for the claimants are the same, share fees, or coordinate across the arbitrations. "Concurrently" for purposes of this provision means that both arbitrations are pending (filed but not yet resolved) at the same time.
·To the maximum extent permitted by applicable law, neither Company nor Ramp shall be entitled to consolidate, join, or coordinate Disputes subject to arbitration hereunder with any disputes or claims by or against other individuals or entities, or to arbitrate any Dispute in a representative capacity, including as a representative member of a class or in a private attorney general capacity. In connection with any Dispute that is subject to arbitration hereunder, any and all such rights are hereby expressly and unconditionally waived. Without limiting the foregoing, any challenge to the validity of this paragraph shall be determined exclusively by the arbitrator.
·Notwithstanding anything to the contrary herein, Company and Ramp each retain the right to bring either (i) an individual action in small claims court; or (ii) an individual debt collection action (the "Arbitration Exceptions"), even if the underlying Dispute is otherwise subject to arbitration hereunder. Either action may be brought in any court having jurisdiction. Additionally, if Company breaches any obligation to pay any amount owed to Ramp when due, Ramp retains the right to set off, collect, or debit the amount owed as outlined in Sections 2.2 (Set Off and Collections) and 2.3 (Authorization to Debit Linked Accounts) above.
·Except as otherwise required by applicable law or provided in the Agreement, if the agreement to arbitrate is found not to apply to Company or Company's Dispute, a judicial proceeding may only be brought in a court of competent jurisdiction in New York County, New York. Both Company and Ramp irrevocably consent to venue and personal jurisdiction there for any Dispute; provided that either party may bring any action to confirm an arbitral award in any court having jurisdiction.
·The existence of and all information regarding any Dispute that is subject to arbitration hereunder will be held in strict confidence by Company and Ramp and will not be disclosed by either party hereto except as reasonably necessary in connection with the conduct of the arbitration or the confirmation or enforcement of any arbitral award. Any such permitted disclosure will, to the maximum extent reasonably practicable, be made subject to obligations of confidentiality at least as stringent as the provisions of this paragraph. If any disclosure of information regarding any such Dispute is required under applicable law, the parties shall reasonably cooperate with one another to obtain protective orders or otherwise to preserve the confidentiality of such information.
·Permanent link: 12. Confidential Information
·Permanent link: 12.1 Restrictions on Use
·In connection with the Agreement, a party may receive ("Recipient") Confidential Information from the other party ("Discloser"). Except as allowed in Section 12.2 of this Agreement, Recipient shall hold Discloser's Confidential Information in confidence and shall not disclose any such Confidential Information to any third party, other than (i) to its employees, contractors, service providers, advisors, and affiliates who need to know such Confidential Information and who are bound by confidentiality restrictions comparable to and no less restrictive than those set forth herein; and (ii) as expressly set forth in the Agreement and/or Privacy Policy. To protect Discloser's Confidential Information, Recipient shall take at least the same degree of care that it uses to protect its own confidential information of a similar nature and importance (but in no event less than reasonable care).
·Permanent link: 12.2. Exceptions
·Recipient may disclose Discloser's Confidential Information: (i) to the extent required by applicable law or regulation; (ii) pursuant to a subpoena or order of a court or regulatory, self-regulatory, or legislative body of competent jurisdiction; (iii) in connection with any regulatory report, audit, or inquiry; (iv) where requested by a Financial Institution Partner; or (v) as permitted under the Agreement or required for the provision of Services.
·Permanent link: 13. Miscellaneous
·Permanent link: 13.1 Legal Process
·Ramp may respond to and comply with any legal order Ramp receives related to Company's Ramp Account or use of the Services, including subpoenas, warrants, or liens. Ramp is not responsible to Company for any losses Company incurs due to Ramp's response to such legal order. Ramp may take any actions Ramp believes are required of Ramp under legal orders including holding funds or providing information as required by the issuer of the legal order. Where permitted, Ramp will provide Company reasonable Notice that Ramp has received such an order.
·Permanent link: 13.2. Assignment
·Ramp may assign, pledge, delegate, or otherwise transfer the Agreement or its rights, powers, remedies, obligations, and duties of performance under the Agreement. Any such assignee will have all rights as if originally named in the Agreement instead of Ramp. Because of underwriting, regulatory, and Financial Institution Partner requirements, including KYC compliance, Company may not assign the Agreement or any rights hereunder, or delegate any of Company's obligations or duties of performance, without Ramp's express written consent.
·Permanent link: 13.3. Headings and Interpretation
·Except where otherwise specified, all references to sections or provisions refer to this Platform Agreement or the applicable incorporated terms. The phrases including, for example, or such as do not limit the generality of the preceding provision; the word or will be read to mean either... or... or any combination of the preceding items; and provisions listing items and using and require all listed items.
·Permanent link: 13.4. Changes to the Agreement
·Ramp may modify the Agreement, including by deleting, modifying, or adding provisions to this Platform Agreement or the Ramp Terms, by posting an amended version. The amended version will be effective at the time Ramp posts it, unless otherwise noted. If such modifications constitute a material change to the Agreement, Ramp will provide Company with reasonable prior Notice before the modifications become effective as to Company; provided, however, the modified Agreement may take effect immediately in exigent circumstances, including where required to comply with applicable law, regulation, or Payment Network rules or to avoid or mitigate any material risk, loss, or damage. If Company does not accept any such modification, Company must cancel its Ramp Account. If Company provides electronic acceptance of the modifications or continues to use the Services or Cards after any modification takes effect, Company will be deemed to have consented to the revised Agreement.
·Alternatively, and notwithstanding the foregoing, Ramp may (but has no obligation to) provide in any such Notice of any modification to the Agreement that such modification will take effect only upon affirmative acceptance thereof by Company via email, the Services, or another means of communicating such consent as described in such Notice. In that event, Ramp may terminate Company's Ramp Account and any further right to use any Services or Card upon Notice if Company does not timely accept the proposed modification in accordance with the method described in the Notice.
·Any waiver, modification, or indulgence that Ramp provides to Company, of any kind or at any time, applies only to the specific instance involved and will not act as a general waiver or a waiver, modification, or indulgence under the Agreement for any other or future acts, events, or conditions. Further, any delay by a party in enforcing its rights under the Agreement does not constitute forfeiture of such rights.
·To the extent any modification to the Agreement results in inconsistent numbering or referencing of sections herein or in a written Order Form, then such numbering or referencing of sections shall, for the purpose of interpreting this Agreement in connection with the modification, be deemed modified as necessary to affect the original intent of the parties as closely as possible.
·Permanent link: 13.5. Entire Agreement; Severability
·The Agreement (including any terms or policies incorporated herein) constitutes the entire understanding between Company and Ramp regarding the subject matter of the Agreement and supersedes all prior or contemporaneous proposals, agreements, or understandings, written or oral, and including any non-disclosure or confidentiality agreements, regarding that subject. Without limiting the generality of the foregoing, if Company previously entered into a Ramp SaaS Agreement (the "Prior Agreement") to obtain Services, this Platform Agreement supersedes and replaces the Prior Agreement for all such Services; provided, however, that Order Forms (including their commercial terms) entered into under the Prior Agreement and unused service credits accrued under the Prior Agreement remain in effect for continuing SaaS Services and, from the Effective Date, are governed by this Agreement. No other agreements, representations, or warranties other than those provided in the Agreement will be binding unless in writing and signed by Company and Ramp. If any provision of the Agreement is unenforceable, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
·Permanent link: 14. Additional Terms for Subscription Services.
·Permanent link: 14.1. Purchase Through a Reseller.
·If Company subscribes to Subscription Services in any way that requires payment of Fees to a third party authorized by Ramp to collect such payments from Company ("Reseller"), and notwithstanding anything set forth otherwise in the Agreement:
·Permanent link: 14.2. Multi-Entity Terms.
·If Company uses Multi-entity Services to add approved legal entities to its Ramp Account, the following terms apply:
·Permanent link: 15. Additional Terms for Early Access Services
·Permanent link: 15.1. Early Access Services.
·If Company opts into Ramp's program for certain Ramp Services that may be labelled as "Early Access", "Ramp Labs", "alpha", "beta", "preview", "experiment", or "pre-release" (collectively "Early Access Services"), the following additional terms apply to such Early Access Services:
·Permanent link: 16. Additional Terms for Integrations
·Permanent link: 16.1. Integrations.
·If Company activates or uses an integration ("Integration"), including Integrations developed by Ramp to connect the Services with productivity applications such as Google Workspace or Microsoft O365 ("Productivity Applications"), or including Integrations with enterprise resource planning providers, the following additional terms apply to such Integrations:
·Permanent link: 17. Defined Terms
·Capitalized terms in the Agreement are defined as follows:
| United States of America | Ramp Business Corporation |
|---|---|
| Canada | Ramp Business Canada Corporation |
| United Kingdom | Ramp Platform UK Ltd. |
| European Economic Area | Ramp Platform Europe Ltd |
·Permanent link: Regional Schedules
·The following schedules ("Regional Schedules") form part of and are incorporated into the Platform Agreement. The Regional Schedules apply for the countries or regions below and amend the Platform Agreement as set out below. If there is a conflict between the Platform Agreement and a Regional Schedule, the Regional Schedule shall prevail.
·Permanent link: United Kingdom Regional Schedule
·This United Kingdom Regional Schedule to the Ramp Platform Agreement (this "Regional Schedule") applies where Company is domiciled in the United Kingdom, and supplements and amends the Platform Agreement as applied to Company. For all purposes of the Platform Agreement, "Ramp" means Ramp Platform UK Ltd., and each reference to "Ramp" in the Platform Agreement, Ramp Terms, or any Order Form, is deemed to refer to Ramp Platform UK Ltd., unless otherwise stated.
·For the avoidance of doubt, this Regional Schedule does not apply to an approved legal entity added to Company's Ramp Account for the purposes of Section 14.2 (Multi-Entity Terms) unless otherwise specified by any Addendum or document to which such approved legal entity has agreed to be bound.
·The following text at the beginning of the Platform Agreement is deleted in its entirety:
·The Agreement requires Company to arbitrate any disputes arising out of or relating to the Agreement in an individual arbitration and not a class arbitration. Company acknowledges and understands that by accepting the Agreement, Company waives any right to a trial by jury in connection with any claim arising out of or relating to the Agreement. Additionally, Company acknowledges and understands that by accepting the Agreement, Company waives any right to participate in any type of class action or class proceeding relating to the Agreement, including a class arbitration. See Section 11 (Dispute Resolution and Arbitration) below.
·Section 1.2 (Important Information About Procedures For Opening a New Account) is amended by the insertion of the following sentence:
·Ramp Platform UK Ltd. is also registered with the FCA for the purposes of the Money Laundering Regulations 2017 (as amended) and, in accordance with its obligations pursuant thereto, is required to perform certain know your customer checks ("KYC") upon all prospective Ramp customers.
·Section 1.9(d)(i) is deleted in its entirety and replaced with the following:
·(i) it hereby assigns (by way of present and future assignment), or shall procure the assignment, to the other party (or, where the other party is Ramp, to Ramp's designated affiliate) absolutely with full title guarantee (or such title as it holds with limited title guarantee) all right, title and interest (present and future) in such Intellectual Property Rights together with all rights of action accrued in relation thereto;
·Section 3 (Payment Services) is amended by the insertion of the following sentence at the end of the paragraph beginning "Outside the United States of America":
·Ramp Platform UK Ltd. will arrange for Payment Services to be provided by applicable Financial Institution Partners.
·Section 6 of the Platform Agreement is amended, solely with respect to the liability caps set forth therein, by replacing all references to "$" (US dollars) with "£" (pounds sterling) at the same numerical amounts. All other terms of Section 6 remain in full force and effect.
·Section 7(iii) of the Platform Agreement is amended by the insertion of the words "and does not classify itself and would not be classified as a consumer, micro or small enterprise under any laws and regulations applicable to the provision of the Services in any jurisdiction in which it will receive the Services" after the words "for consumer purposes".
·Section 9(a) of the Platform Agreement is supplemented by adding the following:
·For the purposes of the Contracts (Rights of Third Parties) Act 1999, each member of the Indemnified Group who is not a party to this Agreement may, in its own right, enforce the terms of this indemnity in accordance with the provisions of this clause, subject always to the terms and conditions of this Agreement.
·Section 10 of the Platform Agreement is deleted in its entirety and replaced with the following:
·The Agreement, and any dispute or controversy arising from or related to it, will be governed by, and construed and enforced in accordance with the laws of England and Wales, without reference to any choice-of-law or conflict-of-law provisions of any jurisdiction.
·Section 11 of the Platform Agreement is deleted in its entirety and replaced with the following:
·Ramp wants to address Company's concerns without the need for a formal legal dispute. Before filing any claim against the other (whether in court or arbitration), Company and Ramp agree to try to first resolve the Dispute informally. To initiate such informal Dispute resolution, the party seeking to have its claim resolved ("Notifying Party") will notify the other party ("Notified Party") of the actual or potential Dispute ("Notice of Dispute"). If Company is the Notifying Party, Company will notify Ramp by email addressed to legal@ramp.com. If Ramp is the Notifying Party, Ramp will provide Notice to Company as set out in the Agreement. The Notifying Party will include in its Notice of Dispute the name of each party, the Notifying Party's contact information for any communications relating to such Dispute, and sufficient details regarding such Dispute to enable the Notified Party to understand the basis of and evaluate the concerns raised. If the Notified Party responds to the Notifying Party within ten (10) Business Days after receiving the Notice of Dispute that it is ready and willing to engage in good faith discussions to informally resolve the Dispute, then each party shall promptly participate in such discussions in good faith.
·If, notwithstanding the Notifying Party's compliance with all of its obligations under the preceding paragraph, a Dispute is not resolved within thirty (30) days after the Notice of Dispute is sent (or if the Notified Party fails to timely respond as provided above), the Notifying Party may initiate proceedings with respect to the subject Dispute as described below.
·Subject to the foregoing provisions regarding informal dispute resolution, each party to the Agreement agrees that any past, present, or future Dispute shall be finally and exclusively settled by binding arbitration administered by the International Chamber of Commerce ("ICC") under the ICC Rules of Arbitration ("ICC Rules"). Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof, unless the Dispute is the subject of proceedings commenced in accordance with the "Arbitration Exceptions" (as defined below).
·If either party brings any action or otherwise commences any proceedings in any court or administrative agency involving, with respect to, or relating to such a Dispute (other than proceedings commenced in accordance with the "Arbitration Exceptions" (as defined below)), such court or agency shall (i) stay such action or proceedings pending arbitration thereof; and (ii) award the party against whom the action or proceedings are brought all of its costs and expenses (including reasonable legal fees) incurred in connection with defending such action or proceedings. Further, if either party to the Agreement purports to initiate arbitration with respect to any Dispute without first providing an applicable Notice of Dispute and otherwise complying with all of its obligations under the Agreement relating to the informal resolution of such Dispute, then, notwithstanding any other provision of the Agreement, the arbitrator(s) will promptly dismiss the claim(s) that is the subject of such Dispute and will award the other party all of its costs and expenses (including, without limitation, reasonable legal fees) incurred in connection with such Dispute.
·Arbitration will proceed on an individual basis and will be handled by a sole arbitrator appointed in accordance with the ICC Rules. If the parties are unable to agree upon an arbitrator within fourteen (14) days of receipt of the Request for Arbitration, then the ICC will appoint the arbitrator in accordance with the ICC Rules.
·Except as and to the extent otherwise may be required by law, the arbitration proceedings and any award shall be confidential.
·The arbitration will be held in English and seated in London, United Kingdom. If Company or Ramp so agree, all proceedings can be conducted via videoconference, by telephone, or via other remote electronic means. If the value of the relief sought in arbitration is GBP 100,000 or less, Company or Ramp may elect to have the arbitration based solely on written submissions, which election shall be binding, subject to the discretion of the arbitrator(s) to require an in-person hearing. Any such election by the claimant must be made in or concurrently with its Request for Arbitration and any such election by the respondent must be made in or concurrently with its Answer to the Request.
·Filing costs and administrative fees shall be paid in accordance with the ICC Rules, provided that the prevailing party will be entitled to recover its reasonable legal fees, expert witness fees, and out-of-pocket costs incurred in connection with the arbitration proceedings, in addition to any other relief it may be awarded.
·Notwithstanding anything to the contrary herein, Company and Ramp each retain the right to bring individual proceedings in respect of either: (1) a Dispute not exceeding GBP 100,000 in total value; or (2) debt claims (the "Arbitration Exceptions"), even if the underlying Dispute is otherwise subject to arbitration hereunder. Either action may be brought in any court having jurisdiction.
·Except as otherwise required by applicable law or provided in the Agreement, if the agreement to arbitrate is found not to apply to Company or Company's Dispute, a judicial proceeding may only be brought in a court of competent jurisdiction in England and Wales. Both Company and Ramp irrevocably consent to submit to jurisdiction there for any Dispute; provided that either party may bring any action to confirm an arbitral award in any court having jurisdiction.
·The existence of and all information regarding any Dispute that is subject to arbitration hereunder will be held in strict confidence by Company and Ramp and will not be disclosed by either party hereto except as reasonably necessary in connection with the conduct of the arbitration or the confirmation or enforcement of any arbitral award. Any such permitted disclosure will, to the maximum extent reasonably practicable, be made subject to obligations of confidentiality at least as stringent as the provisions of this paragraph. If any disclosure of information regarding any such Dispute is required under applicable law, the parties shall reasonably cooperate with one another to obtain protective orders or otherwise to preserve the confidentiality of such information.
·For the avoidance of doubt, this arbitration shall be governed by and construed in accordance with the laws of England and Wales.
·The following new Section 13.7 is inserted into the Platform Agreement:
·The Contracts (Rights of Third Parties) Act 1999 shall not apply to this Agreement and accordingly nothing in it shall be directly or indirectly enforceable by any third party, nor is it intended to confer a benefit on any third party, save that (where so expressed) this Agreement shall operate for the benefit of (and be enforceable by) Ramp's affiliates, Financial Institution Partners and Third-Party Service Providers.
·The defined terms in Section 17 shall be supplemented as follows:
·Gross negligence means a serious disregard for, or an indifference to, an obvious risk.
·Permanent link: Europe Regional Schedule
·This Europe Regional Schedule to the Ramp Platform Agreement (this "Regional Schedule") applies where Company is domiciled in the European Economic Area and supplements and amends the Platform Agreement as applied to Company. For all purposes of the Platform Agreement, "Ramp" means Ramp Platform Europe Ltd., and each reference to "Ramp" in the Platform Agreement, Ramp Terms, or any Order Form, is deemed to refer to Ramp Platform Europe Ltd., unless otherwise stated.
·For the avoidance of doubt, this Regional Schedule does not apply to an approved legal entity added to Company's Ramp Account for the purposes of Section 14.2 (Multi-Entity Terms) unless otherwise specified by any Addendum or document to which such approved legal entity has agreed to be bound.
·The following text at the beginning of the Platform Agreement is deleted in its entirety:
·The Agreement requires Company to arbitrate any disputes arising out of or relating to the Agreement in an individual arbitration and not a class arbitration. Company acknowledges and understands that by accepting the Agreement, Company waives any right to a trial by jury in connection with any claim arising out of or relating to the Agreement. Additionally, Company acknowledges and understands that by accepting the Agreement, Company waives any right to participate in any type of class action or class proceeding relating to the Agreement, including a class arbitration. See Section 11 (Dispute Resolution and Arbitration) below.
1Section 1.3b.(iii) of the Platform Agreement is amended as follows:
·(iii) If any Subscription Fees are not received by Ramp on the applicable payment date, then without limiting Ramp's other rights or remedies, those Subscription Fees may accrue late interest at the rate of 8% per year above the then current main refinancing rate of the European Central Bank, but at 8% per year for any period when that main refinancing rate is below 0%, or the maximum rate permitted by law, whichever is lower.
·Section 1.9(d)(i) is deleted in its entirety and replaced with the following:
·(i) it hereby assigns (by way of present and future assignment), or shall procure the assignment, to the other party (or, where the other party is Ramp, to Ramp's designated affiliate) absolutely with full title guarantee (or such title as it holds with limited title guarantee) all right, title and interest (present and future) in such Intellectual Property Rights together with all rights of action accrued in relation thereto;
·Section 6 of the Platform Agreement is amended, solely with respect to the liability caps set forth therein, by replacing all references to "$" (US dollars) with "€" (euros) at the same numerical amounts. All other terms of Section 6 remain in full force and effect.
·Section 7(iii) of the Platform Agreement is amended by the insertion of the words "and does not classify itself and would not be classified as a consumer, micro or small enterprise under any laws and regulations applicable to the provision of the Services in any jurisdiction in which it will receive the Services" after the words "for consumer purposes".
·Section 10 of the Platform Agreement is deleted in its entirety and replaced with the following:
·The Agreement, and any dispute or controversy arising from or related to it, will be governed by, and construed and enforced in accordance with the laws of the Republic of Ireland, without reference to any choice-of-law or conflict-of-law provisions of any other jurisdiction.
·Section 11 of the Platform Agreement is deleted in its entirety and replaced with the following:
·Ramp wants to address Company's concerns without the need for a formal legal dispute. Before filing any claim against the other (whether in court or arbitration), Company and Ramp agree to try to first resolve the dispute informally. To initiate such informal Dispute resolution, the party seeking to have its claim resolved ("Notifying Party") will notify the other party ("Notified Party") of the actual or potential Dispute ("Notice of Dispute"). If Company is the Notifying Party, Company will notify Ramp by email addressed to legal@ramp.com. If Ramp is the Notifying Party, Ramp will provide Notice to Company as set out in the Agreement. The Notifying Party will include in its Notice of Dispute the name of each party, the Notifying Party's contact information for any communications relating to such Dispute, and sufficient details regarding such Dispute to enable the Notified Party to understand the basis of and evaluate the concerns raised. If the Notified Party responds to the Notifying Party within ten (10) Business Days after receiving the Notice of Dispute that it is ready and willing to engage in good faith discussions to informally resolve the Dispute, then each party shall promptly participate in such discussions in good faith.
·If, notwithstanding the Notifying Party's compliance with all of its obligations under the preceding paragraph, a Dispute is not resolved within thirty (30) days after the Notice of Dispute is sent (or if the Notified Party fails to timely respond as provided above) the Notifying Party may initiate a proceeding with respect to the subject Dispute as described below.
·Subject to the foregoing provisions regarding informal dispute resolution and to the exceptions to arbitration agreed hereunder, each party to the Agreement agrees that any past, present, or future Dispute, including those arising under or relating to breach of the Agreement, or any other transaction or matter involving Company and Ramp, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, shall be settled by arbitration. Such arbitration shall be conducted in accordance with the All-Ireland Arbitration Rules 2020, adopted by the Chartered Institute of Arbitrators, Ireland Branch ("Irish Arbitration Rules"). The Arbitral Tribunal (as defined in such Rules) shall consist of a single arbitrator.
·If either party brings an action or otherwise commences any proceeding in any court or administrative agency involving, with respect to, or relating to such a Dispute, such court or agency shall (i) stay such action or proceeding pending arbitration thereof; and (ii) award the party seeking such stay all of its costs and expenses (including reasonable attorneys' fees) incurred in connection with such action or proceeding.
·Further, if either party to the Agreement purports to initiate arbitration with respect to any Dispute without first providing an applicable Notice of Dispute and otherwise complying with all of its obligations under the Agreement relating to the informal resolution of such Dispute, then, notwithstanding any other provision of the Agreement, the arbitrator(s) will promptly dismiss the claim(s) that is the subject of such Dispute and will award the other party all of its costs and expenses (including, without limitation, reasonable attorneys' fees) incurred in connection with such Dispute.
·Arbitration will proceed on an individual basis and will be handled by a sole arbitrator. Rule 10 of the Irish Arbitration Rules relating to parallel third-party arbitrations and consolidated/concurrent hearings shall not apply. For the avoidance of doubt, no class arbitration proceedings shall be permitted.
·The single arbitrator will be either a retired judge or a legal practitioner licensed to practice law in an EU jurisdiction relevant to the subject matter of the dispute and will be selected by the parties by agreement. If the parties are unable to agree upon an arbitrator within fourteen (14) days of delivery of the notice initiating arbitration, then the arbitrator will be appointed in accordance with the Irish Arbitration Rules.
·The arbitrator shall be authorized to award any remedies that would be available in an individual lawsuit, subject to any effective and enforceable limitations of liability or exclusions of remedies set forth herein. Notwithstanding any language to the contrary in this paragraph, if a party seeks interim relief that would significantly impact other Ramp customers or users as reasonably determined by either party, the parties agree that such arbitration will proceed on an individual basis but will be handled by a panel of three (3) arbitrators. Each party shall select one arbitrator, and the two party-selected arbitrators shall select the third, who shall serve as chair of the arbitral panel. That chairperson shall be a retired judge or a legal practitioner licensed to practice law in an EU jurisdiction relevant to the subject matter of the dispute and with experience arbitrating or mediating disputes. In default of agreement between the two party-selected arbitrators on the identity of the chair, such person shall be appointed in accordance with the Irish Arbitration Rules.
·In the event of disagreement as to whether the threshold for a three-arbitrator panel has been met, the sole arbitrator appointed in accordance with this Section shall make that determination. If the arbitrator determines a three-person panel is appropriate, the arbitrator may -- if selected by either party or as the chair by the two party-selected arbitrators -- participate in the arbitral panel.
·Except as and to the extent otherwise required by law, the arbitration proceeding and any award shall be confidential.
·The arbitration will be held in English and the seat of the arbitration shall be in Dublin, Ireland. Hearings may be conducted in any EU location and in any manner (including via videoconference) that may be most convenient to the parties and the Arbitral Tribunal as determined by the arbitrator(s).
·Notwithstanding anything to the contrary herein, Ramp retains the right to bring an individual debt collection action against Company under the Agreement, even if the underlying Dispute is otherwise subject to arbitration hereunder. Additionally, if Company breaches any obligation to pay any amount owed to Ramp when due, Ramp retains the right to set off, collect, or debit the amount owed as outlined in Sections 2.2 (Set Off and Collections) and 2.3 (Authorization to Debit Linked Accounts) above.
·Subject always to the provisions of this Agreement relating to informal dispute resolution and arbitration, the courts of Ireland shall have exclusive jurisdiction to determine all disputes arising out of or relating to this Agreement.
·The following new Sections 13.6, 13.7, and 13.8 are inserted into the Platform Agreement after Section 13.5:
·Company acknowledges and confirms that it considers the data-related terms of this Agreement (including those concerning access, use, liability, and remedies) to be in accordance with good commercial practice and to reflect the principles of good faith and fair dealing. For the avoidance of doubt, and to the maximum extent permitted by applicable law, no additional obligation of good faith is implied in this Agreement.
·The defined terms in Section 17 shall be supplemented as follows:
·Data Act means Regulation (EU) 2023/2854.
·Gross negligence means a serious disregard for, or an indifference to, an obvious risk.
·On-Premises ICT Infrastructure has the meaning given in Article 2 of the Data Act.
·Switching has the meaning given in Article 2 of the Data Act.
·Permanent link: Canada Regional Schedule
·This Canada Regional Schedule to the Ramp Platform Agreement (this "Regional Schedule") applies where Company is domiciled in Canada and supplements and amends the Platform Agreement as applied to Company. For all purposes of the Platform Agreement, "Ramp" means Ramp Business Canada Corporation, and each reference to "Ramp" in the Platform Agreement, Ramp Terms, or any Order Form is deemed to refer to Ramp Business Canada Corporation, unless otherwise stated.
·Section 1.3(iii) of the Platform Agreement is deleted in its entirety and replaced with the following:
·(iii) Subscription Fees are non-cancelable and non-refundable. Company must cancel automatic renewal in accordance with Section 4(c) below to avoid Subscription Fees for the next billing cycle. If any Subscription Fees are not received by Ramp on the applicable payment date, then without limiting Ramp's other rights or remedies, those Subscription Fees may accrue late interest at the rate of 1.5% of the outstanding balance per month (18% per annum), or the maximum rate permitted by law, whichever is lower. The Subscription Fees are supplemental to, and do not supersede any, transaction, currency conversion, or other Fees or amounts owed for Services, including those accessible through or in connection with the Subscription Services.
·Section 1.12 (Feedback) of the Platform Agreement is supplemented with the following:
·Permanent link: 1.12 Feedback
·For greater certainty, the license granted in this Section does not apply to any Personal Data that may be contained in Feedback. Any Personal Data included in Feedback will be processed solely in accordance with Ramp's Privacy Policy and the DPA, and subject to applicable Canadian privacy legislation.
·Section 5 (Notice and User Notifications) of the Platform Agreement is supplemented with the following:
·With respect to Canadian users, Ramp will comply with Canada's Anti-Spam Legislation ("CASL") in connection with any User Notifications that constitute commercial electronic messages.
·Section 6 of the Platform Agreement is amended, solely with respect to the liability caps set forth therein, by replacing all references to "$" (US dollars) with "$" (Canadian dollars) at the same numerical amounts. All other terms of Section 6 remain in full force and effect.
·Section 10 (Governing Law) of the Platform Agreement is deleted in its entirety and replaced with the following:
·Permanent link: 10 Governing Law
·The Agreement, and any dispute or controversy arising from or related to it, will be governed by, and construed and enforced in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without reference to any choice-of-law or conflict-of-law provisions of any jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
·Section 11 (Dispute Resolution and Arbitration) of the Platform Agreement is deleted in its entirety and replaced with the following:
·Permanent link: 11 Dispute Resolution and Arbitration
·Ramp wants to address Company's concerns without the need for a formal legal dispute. Before filing any claim against the other (whether in court or arbitration), Company and Ramp agree to try to first resolve the Dispute informally. To initiate such informal Dispute resolution, the party seeking to have its claim resolved ("Notifying Party") will notify the other party ("Notified Party") of the actual or potential Dispute ("Notice of Dispute"). If Company is the Notifying Party, Company will notify Ramp by email addressed to legal@ramp.com. If Ramp is the Notifying Party, Ramp will provide Notice to Company as set out in the Agreement. The Notifying Party will include in its Notice of Dispute the name of each party, the Notifying Party's contact information for any communications relating to such Dispute, and sufficient details regarding such Dispute to enable the Notified Party to understand the basis of and evaluate the concerns raised. If the Notified Party responds to the Notifying Party within ten (10) Business Days after receiving the Notice of Dispute that it is ready and willing to engage in good faith discussions to informally resolve the Dispute, then each party shall promptly participate in such discussions in good faith.
·If, notwithstanding the Notifying Party's compliance with all of its obligations under the preceding paragraph, a Dispute is not resolved within thirty (30) days after the Notice of Dispute is sent (or if the Notified Party fails to timely respond as provided above), the Notifying Party may initiate a proceeding with respect to the subject Dispute as described below.
·Subject to the foregoing provisions regarding informal dispute resolution, each party to the Agreement agrees that any past, present, or future Dispute, including those arising under or relating to breach of the Agreement, or any other transaction or matter involving Company and Ramp, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, shall be settled by arbitration administered by the ADR Institute of Canada ("ADRIC") under its Arbitration Rules ("Rules"), and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof, unless the Dispute is subject to the "Arbitration Exceptions" below.
·If either party brings an action or otherwise commences any proceeding in any court or administrative agency involving, with respect to, or relating to such a Dispute (other than for an Arbitration Exception), such court or agency shall (i) stay such action or proceeding pending arbitration thereof; and (ii) award the party seeking such stay all of its costs and expenses (including reasonable attorneys' fees) incurred in connection with such action or proceeding. Further, if either party to the Agreement purports to initiate arbitration with respect to any Dispute without first providing an applicable Notice of Dispute and otherwise complying with all of its obligations under the Agreement relating to the informal resolution of such Dispute, then, notwithstanding any other provision of the Agreement, the arbitrator(s) will promptly dismiss the claim(s) that is the subject of such Dispute and will award the other party all of its costs and expenses (including, without limitation, reasonable attorneys' fees) incurred in connection with such Dispute.
·Arbitration will proceed on an individual basis and will be handled by a sole arbitrator. If the parties are unable to agree upon an arbitrator within fourteen (14) days of delivery of the Demand for Arbitration, then the ADRIC will appoint the arbitrator in accordance with the ADRIC Rules. The arbitrator(s) shall be authorized to award any remedies, including injunctive relief, that would be available in an individual lawsuit, subject to any effective and enforceable limitations of liability or exclusions of remedies set forth herein. Notwithstanding any language to the contrary in this paragraph, if a party seeks injunctive relief that would significantly impact other Ramp customers or users as reasonably determined by either party, the parties agree that such arbitration will proceed on an individual basis but will be handled by a panel of three (3) arbitrators. Each party shall select one arbitrator, and the two party-selected arbitrators shall select the third, who shall serve as chair of the arbitral panel. That chairperson shall be a retired judge or an attorney licensed to practice law and with experience arbitrating or mediating disputes. In the event of disagreement as to whether the threshold for a three-arbitrator panel has been met, the sole arbitrator appointed in accordance with this Section shall make that determination. If the arbitrator determines a three-person panel is appropriate, the arbitrator may -- if selected by either party or as the chair by the two party-selected arbitrators -- participate in the arbitral panel. Except as and to the extent otherwise may be required by law, the arbitration proceeding and any award shall be confidential.
·The arbitration will be held in English in the city of Toronto, province of Ontario, or, if Company or Ramp so elect, all proceedings can be conducted via videoconference, telephonically, or via other remote electronic means. If the value of the relief sought in arbitration is CA$100,000 or less, Company or Ramp may elect to have the arbitration based solely on written submissions, which election shall be binding, subject to the discretion of the arbitrator(s) to require an in-person hearing. Any such election by the petitioner must be made in or concurrently with the applicable Demand for Arbitration and any such election by the respondent must be made in or concurrently with the applicable answer.
·Filing costs and administrative fees shall be paid in accordance with the ADRIC Rules; provided that the prevailing party will be entitled to recover its reasonable attorneys' fees, expert witness fees, and out-of-pocket costs incurred in connection with the arbitration proceeding, in addition to any other relief it may be awarded. All provisions of the Agreement that relate to arbitration shall be construed under and be subject to the Ontario Arbitration Act, 1991, SO 1991, c 17, notwithstanding any other choice of law set out in the Agreement.
·Notwithstanding anything to the contrary in the Rules, the arbitration of any Dispute shall proceed on an individual basis and not as a class, group, or representative action (collectively, a "Class Action"). Further, neither Company nor Ramp may bring a claim as a part of a collective, coordinated, consolidated, or mass arbitration (each, a "Collective Arbitration"). Without limiting the generality of the foregoing, a claim to resolve any Dispute against Ramp will be deemed a Collective Arbitration if (i) two (2) or more similar claims for arbitration are filed concurrently by or on behalf of one or more claimants; and (ii) counsel for the claimants are the same, share fees, or coordinate across the arbitrations. "Concurrently" for purposes of this provision means that both arbitrations are pending (filed but not yet resolved) at the same time.
·To the maximum extent permitted by applicable law, neither Company nor Ramp shall be entitled to consolidate, join, or coordinate Disputes subject to arbitration hereunder with any disputes or claims by or against other individuals or entities, or to arbitrate any Dispute in a representative capacity, including as a representative member of a class or in a private attorney general capacity. In connection with any Dispute that is subject to arbitration hereunder, any and all such rights are hereby expressly and unconditionally waived. Without limiting the foregoing, any challenge to the validity of this paragraph shall be determined exclusively by the arbitrator.
·Notwithstanding anything to the contrary herein, Company and Ramp each retain the right to bring either (i) an individual action in small claims court; or (ii) an individual debt collection action (the "Arbitration Exceptions"), even if the underlying Dispute is otherwise subject to arbitration hereunder. Either action may be brought in any court having jurisdiction.
·Additionally, if Company breaches any obligation to pay any amount owed to Ramp when due, Ramp retains the right to set off, collect, or debit the amount owed as outlined in Sections 2.2 (Set Off and Collections) and 2.3 (Authorization to Debit Linked Accounts) above.
·Except as otherwise required by applicable law or provided in the Agreement, if the agreement to arbitrate is found not to apply to Company or Company's Dispute, a judicial proceeding may only be brought in a court of competent jurisdiction in the city of Toronto, province of Ontario. Both Company and Ramp irrevocably consent to venue and personal jurisdiction there for any Dispute; provided that either party may bring any action to confirm an arbitral award in any court having jurisdiction.
·The existence of and all information regarding any Dispute that is subject to arbitration hereunder will be held in strict confidence by Company and Ramp and will not be disclosed by either party hereto except as reasonably necessary in connection with the conduct of the arbitration or the confirmation or enforcement of any arbitral award. Any such permitted disclosure will, to the maximum extent reasonably practicable, be made subject to obligations of confidentiality at least as stringent as the provisions of this paragraph. If any disclosure of information regarding any such Dispute is required under applicable law, the parties shall reasonably cooperate with one another to obtain protective orders or otherwise to preserve the confidentiality of such information.
·The defined terms in Section 17 shall be modified as follows:
·"United States Entities means companies organized and registered in the United States (such as C-corps, S-corps, LLCs, or LLPs)." shall be replaced by "Canadian Entities means companies organized and registered in Canada (such as corporations incorporated under federal or provincial law, general partnerships, limited partnerships, or limited liability partnerships)."