1,386 words, 81 clausesno date on the pageread 11/10/2026source
·Around the world, approximately 1.3 billion people live with some form of disability, and they account for 15% of the world's population. By hiring inclusively, supporting, and advancing accessible tools and technology, we are helping to build a global economy that includes everyone. The Web Content Accessibility Guidelines (WCAG), Revised 508 Standards , and EN 301 549 standards were created to allow for greater accessibility and usability of technology by individuals with disabilities. Accessibility of our products is reviewed regularly via research, internal testing, audits, and customer feedback. We review issues and integrate plans to address them in our ongoing product development roadmap. We strive for conformance with WCAG 2.2 AA , which aligns to these standards, and we continue to monitor updates to these accessibility standards. The Voluntary Product Accessibility Template (VPAT) is a standardized form to document a product's conformance with accessibility standards. The VPAT is used for creation of Accessibility Conformance Reports (ACRs) describing the accessibility of a product's features. Our ACRs are completed both internally and through third-party vendors. Our ACRs use the International edition of the VPAT, which includes the standards with which we align our products. Our disability inclusion journey is ongoing, and we are committed to helping customers who are building accessible environments on the Salesforce platform. Disclaimer: Any ACR posted below, or anywhere else on Salesforce's website, or otherwise publicly available, shall not be construed to be included in any contract, either explicitly or implicitly, in whole or in part, absent Salesforce's express acknowledgement through language in the contract itself that such report or its substantive equivalent is included. Please be aware that the ACR list is always changing and you are welcome to check back for updated information. Available ACRs | Report Release Date
| Service Cloud - IT Service (ITSM) | September 2026 Field Service | August 2026 | |
| Commerce Cloud - Storefront Next | June 2026 Lightning Base Components | June 2026 | |
| Data 360 (Formerly Data Cloud) | July 2026 |
| Enhanced Chat v2 Web Client Experience | June 2026 Energy & Utilities Cloud | May 2026 | |
| Omnistudio (Industries Common Components) | July 2026 Marketing Cloud | May 2026 | |
| Service Cloud - Self Service Concierge UX | July 2026 |
| Lightning Base Components Part-3 | Summer '26 Heroku | Spring'26 Tableau Server Viewer | Spring'26 Tableau Server Author | Spring'26 | |
| Tableau Server Administration | Spring'26 Tableau Cloud Viewer | Spring'26 Tableau Cloud Author | Spring'26 | |
| Tableau Cloud Administration | Spring'26 Financial Services Cloud | Winter'26 | |
| IME (Loyalty Management, Promotions and Offers, Referral Marketing) | Winter'26 Sales Cloud | Winter'26 | |
| Salesforce Field Service - Mobile | Winter'26 |
| Tableau Next Hub (Salesforce Mobile) | Winter '26 |
| Tableau Next Slack Integration | Winter '26 Tableau Next Admin | Winter '26 Tableau Next Viewer | Winter '26 Tableau Next Author | Winter '26 | |
| Lightning Base Components Part-2 | Spring '26 Education Cloud | Winter '26 Health Cloud | Winter '26 | |
| Lightning Base Components Part-1 | Winter '26 Revenue Cloud Advanced | Winter '26 | |
| Media Cloud - Advertising Sales Management | Winter '26 Public Sector Solutions | Winter '26 Data Processing Engine | Winter '26 Communications Cloud | Winter '26 Automotive Cloud | Winter '26 | |
| Platform Experience - Lightning App Builder | Winter '26 |
| Einstein Conversation Insights | Winter '26 Manufacturing Cloud | Winter '26 Channel Revenue Management | Winter '26 Revenue Cloud - Billing | Winter '26 | |
| Sales Cloud - Partner Cloud | Winter '26 |
| CSV Import (Industries Common Components) | Summer '25 |
| Energy and Utilities Cloud for Service: Agent Console | Summer '25 |
| Energy and Utilities Cloud for Service: Self Service Portal | Summer '25 |
| Service Excellence (Industries Common Components) | Summer '25 |
| Marketing Cloud - Agentforce | Summer '25 |
| Marketing Cloud - Intelligence | Summer '25 |
| MuleSoft Direct (Industries Common Components) | Summer '25 |
| Sales Innovations for Prospect Management | Summer '25 |
| Salesforce Document Generation | Summer '25 Salesforce Personalization | Summer '25 | |
| Salesforce Sales Cloud & Growth - Suites | Summer '25 |
| Experience Cloud - Aura (Desktop and Web Mobile) | Spring '25 |
| Experience Cloud - Lightning Web Runtime (Desktop and Web Mobile) | Spring '25 Messaging InApp | Spring '25 Omnichannel | Spring '25 Order Management | Spring '25 Salesforce Identity | Spring '25 Salesforce Commerce | Spring '25 | |
| Business Rules Engine (Industries Common Components) | Winter '25 Loyalty Management | Winter '25 Nonprofit Cloud | Winter '25 | |
| Nonprofit Cloud - Grantmaking | Winter '25 |
| Platform- Platform Access- Salesforce Authenticator (Android and iOS) | Winter '25 Service Cloud | Winter '25 | |
| Salesforce Customer Service | Winter '25 |
| Salesforce Field Service (Mobile apps) | Winter '25 |
| Sales Cloud - Salesforce Maps and Salesforce Maps Advanced | Winter '25 |
| Sales Cloud - Salesforce Maps Mobile | Winter '25 |
| Platform- Salesforce Mobile App for Android | Winter '25 |
| Platform- Salesforce Mobile App for IOS | Winter '25 |
| Shield PE (Platform Encryption) | Winter '25 |
| MuleSoft Anypoint Code Builder | August 2024 MuleSoft Anypoint Exchange | July 2024 MuleSoft Anypoint MQ | May 2024 | |
| MuleSoft Anypoint Partner Manager | May 2024 MuleSoft Anypoint Studio | June 2024 | |
| MuleSoft Anypoint Experience Hub | June 2024 Revenue Cloud | Summer '24 | |
| Salesforce Unified Marketing App | Summer '24 CRM Analytics (Desktop) | Spring '24 CRM Analytics (Mobile) | Spring '24 | |
| Enhanced Messaging Agent Experience | Spring '24 |
| Lightning Reports and Dashboards | Spring '24 Messaging for Web | Spring '24 | |
| Omni Agent and Supervisor Experience | Spring '24 Prompt Builder | Spring '24 | |
| Salesforce Customer Service Catalog | Spring '24 |
| Tableau MacOS application (2023.2) | December 2023 |
| Tableau Android app (23.710.7260) | December 2023 |
| Tableau iOS app (23.710.7260) | December 2023 |
| Tableau Windows application (2023.2) | November 2023 |
| MuleSoft Anypoint API Governance | October 2023 |
| MuleSoft Anypoint API Manager | November 2023 |
| MuleSoft Anypoint Flex Gateway | December 2023 |
| MuleSoft Anypoint Runtime Manager | December 2023 MuleSoft Composer | November 2023 MuleSoft RPA | October 2023 Tableau Cloud Viewer | Winter '24 Tableau Cloud Author | Winter '24 Composable Case Management | Winter '24 Data Cloud | Winter '24 | |
| Health Cloud - Medication Management | Winter '24 Salesforce Content Builder | Winter '24 Salesforce IdeaExchange | Winter '24 | |
| Salesforce Marketing Cloud Setup | Winter '24 Salesforce Scheduler | Winter '24 Trailhead | Winter '24 | |
| Trailhead GO app (iOS and Android) | Winter '24 Trailmaker | Winter '24 | |
| Einstein Activity Capture (EAC) | Summer '23 Enablement by Sales Cloud | Summer '23 Gmail Integration | Summer '23 Industries Einstein | Summer '23 | |
| Sales Excellence (Industries Common Components) | Summer '23 Outlook Integration | Summer '23 Sales Engagement | Summer '23 Salesforce Insurance | Summer '23 DevOps Center | January 2023 AppExchange | January 2023 Easy | Spring '23 | |
| Marketing Cloud Engagement for Industries | Spring '23 |
| Salesforce Commerce Marketplace | Spring '23 Salesforce Contracts | Spring '23 Salesforce Payments | Spring '23 | |
| Salesforce Surveys/Feedback Management | Spring '23 |
| Consumer Goods Cloud for Retail Execution | Winter '23 |
| Consumer Goods Cloud Offline Mobile App | Winter '23 |
| Consumer Goods Trade Promotion Management | Winter '23 Einstein Bots | Winter '23 Einstein for Service | Winter '23 Managed Runtime | Winter '23 Sales Cloud Einstein | Winter '23 Service Cloud for Slack | January 2023 | |
| MuleSoft Anypoint Access Management | July 2022 |
| MuleSoft Anypoint Monitoring | July 2022 MuleSoft API Designer | July 2022 MuleSoft Composer | July 2022 MuleSoft Anypoint DataGraph | July 2022 | |
| MuleSoft Technical Documentation | July 2022 |
| MuleSoft Anypoint Visualizer | July 2022 Net Zero Cloud | Summer '22 Sales Cloud for Slack | Summer '22 | |
| Salesforce Commerce for B2B | Summer '22 |
| Nonprofit Cloud Case Management (Desktop) | Winter '22 Flow - End User UI | Summer '21 Admissions Connect | Spring '21 Embedded Chat Desktop | Winter '21 | |
| Embedded Chat Mobile (iOS and Android) | Winter '21 Embedded Chat Web Mobile | Winter '21 Channel Menu | Winter '21 Service Cloud Chat | Winter '21 | |
| Salesforce Lightning Design System (SLDS) | Winter '21 |
| Marketing Cloud Account Engagement (Pardot) | Winter '20 |
| Salesforce Einstein Bots Builder | Winter '20 |
| Marketing Cloud - Journey Builder | Winter '19 |
·IMPORTANT: Accessibility features in Salesforce Classic are no longer maintained or enhanced. We recommend that you instead use Lightning Experience, which offers the latest accessibility features. Salesforce.com supports its customers and partners by making itself available to review these VPATs and our product features. Contact us