7,613 words, 259 clausesupdated June 1, 2026read 11/10/2026source
·Last Updated June 1, 2026
·At Vercel, we respect customers' need for privacy. We offer our Sites and Services (defined below) to customers and users either directly or via a reseller. Where we refer to our "Customers" in this Privacy Notice, we refer to customers that have entered into an agreement with us or our resellers to use the Services (each, an "Agreement"). Each Customer's respective website users or applicable visitors are referred to as their "End Users."
·By using or accessing our Sites and Services in any manner, you accept the practices and policies outlined in this Privacy Notice and you acknowledge that we may process and share your information.
·Vercel is a frontend cloud for deploying and scaling frontend applications. Our Developer Experience Platform and Managed Infrastructure services provide Customers the ability to build applications and create, share and collaborate on deployments. Customers can preview changes, make Customer content immediately available through our global Edge Network, and test from the perspective of its End Users around the world.
·Vercel offers tools, workflows, and infrastructure products that Customers need to build and deploy their websites and applications. We may provide relevant privacy-specific information about our products and services in our Documentation.
·This Privacy Notice ("Notice") explains Vercel's practices regarding the collection, use, disclosure, and processing of your personal information; the rights and choices you may have with respect to such information; how you may contact us; and how we protect your information when you:
·Under this Notice, Vercel acts as a data controller or "business" for the personal information we process. This means we decide how to collect and process personal information.
·This Privacy Notice does not apply to:
·The information that we collect depends on your interactions with us, the choices that you make, the products and features you use, your location, and applicable laws. We may collect or receive information directly from you, such as your name and email address when you or your organization sign up for our Services or Marketing Activities. In other cases, we receive information through your use of our Services, such as IP address and telemetry data.
·We collect the following information directly from you when using our Sites and Services.
·We receive information about Customers from third parties or Vercel partners that provide services or support our business operations. We limit our use of your information to the purposes described in this Notice. Information that we receive from third parties includes:
·We receive information from our Customers about their authorized users (i.e., account holders) and their End Users when they interact with our Customers' websites, web applications, and APIs. Information that we receive from our Customers includes:
·Customers are responsible for the content transmitted across our network (e.g., images, written content, graphics, runtime logs, etc.), any personal information they process, and following acceptable behavior practices when using our Services. For more information about Vercel's shared responsibility model, please see our Documentation.
·When you use or interact with our Sites and Services, we automatically collect or receive certain information about you, your device, and your usage of our Site and Services. This information includes:
·From time to time, except as restricted by applicable law or our data processing addendums with our customers, we may combine information that we collect as described above with information we obtain from different sources. For example, we may combine information entered through a Vercel sales submission with information we receive from a third-party sales intelligence platform to enhance our ability to market our Services to potential Customers. We may combine usage information with feedback to improve our Services or inform Customers about products that may be relevant to them.
·We use your information as described in this Notice to provide our Sites and Services. For example, we may use your information in the following ways:
·We retain your information for the minimum necessary period to fulfill our legal and contractual obligations, develop our Sites and Services, resolve disputes, enforce our rights, for legitimate business purposes, such as tax or accounting requirements, as described in this Notice and as recommended by industry standards.
·When we no longer have an ongoing legitimate business need to process your information, we will either delete or anonymize it. When we choose to anonymize information, we strive to make sure that the information cannot be linked back to you or any specific user. If deletion is not possible (e.g., backups), we will store it securely.
·We disclose information as necessary to provide the Sites and Services, as required by law, or as part of our business practices as follows. We only disclose information on a need-to-know basis where appropriate safeguards and contractual arrangements are in place and as described below.
·These service providers are authorized to use your information only as necessary to provide Services to Vercel. We may use and disclose aggregate information that does not identify or otherwise relate to an individual for any purpose unless we are prohibited from doing so under applicable law.
·Note that we may also disclose information that we have de-identified. For Hobby and Pro plan users, subject to your data preferences in your team settings, we may disclose de-identified information (including de-identified AI Product Information) to AI business partners for their product improvement and development, including training and improving AI and machine learning models, with the ultimate purpose of improving the Vercel Services you use. You can learn more here.
·We use reasonable and appropriate administrative, technical, and physical safeguards designed to protect the information that we have about you from unauthorized or unlawful access, use, modification, destruction, loss, alteration and/or disclosure.
·We require third parties acting on our behalf or with whom we disclose your information to provide security measures in accordance with industry standards and in compliance with contractual obligations, their privacy and security obligations, and any other appropriate confidentiality and security measures. We are not responsible for the privacy and security practices of such third parties outside of the information we receive from or disclose to them.
·Notwithstanding our security safeguards, it is impossible to guarantee absolute security in all situations. For information on our shared responsibility model with Customers, please see our Documentation.
·If you have any questions about the security of our Sites and Services, please contact us as provided in Contact Us.
·Our Sites and Services may contain links to or integrations with other websites or applications not operated or controlled by Vercel ("Third-Party Services"). Certain Third-Party Services used to navigate to and from our Sites and Services have separate user terms and privacy notices that are independent of this Notice. We are not responsible for the content, accuracy, or opinions expressed in such Third-Party Services. We do not monitor or check these Third-Party Services for accuracy or completeness. We recommend carefully reviewing the terms and privacy notices of each Third-Party Service prior to use in alignment with your specific compliance, privacy, and security requirements.
·If you are accessing or using our Sites and Services or otherwise providing your information to us, you consent to the processing of your information in the United States and other jurisdictions in which we operate.
·To provide our Sites and Services, Vercel may store, process and transmit your information outside of your country of residence, which may have different data protection laws and may not offer the same level of protection or guarantees as in your country or the country where you initially provided the information. To the extent required by applicable law, whenever we transfer your information, we take the appropriate steps to protect your information, including the use of standard contractual clauses or other appropriate legal mechanisms.
·Vercel complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Vercel has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Vercel has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Notice and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit the Data Privacy Framework website.
·In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Vercel commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU, UK, and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, should first contact us at privacy@vercel.com.
·If a privacy complaint or dispute relating to personal information received by Vercel in reliance on the Data Privacy Framework (or any of its predecessors) cannot be resolved through our internal processes, we have agreed to participate in the VeraSafe Data Privacy Framework Dispute Resolution Procedure. Subject to the terms of the VeraSafe Data Privacy Framework Dispute Resolution Procedure, VeraSafe will provide appropriate recourse free of charge to you. To file a complaint with VeraSafe and participate in the VeraSafe Data Privacy Framework Dispute Resolution Procedure, please submit the required information here: https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/.
·For transfers of personal information to a third party acting as a controller, Vercel complies with the DPF Notice Principle and Choice Principle. For onward transfers, Vercel is responsible for the processing of personal information it receives under the DPF Principles and subsequently transfers to a third party acting as an agent on its behalf. Vercel remains liable under the DPF Principles if its agent processes such personal information in a manner inconsistent with the DPF Principles, unless Vercel proves that it is not responsible for the event giving rise to the damage.
·The Federal Trade Commission has jurisdiction over Vercel's compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).
·In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Vercel is obligated to arbitrate claims and follow the terms as set forth in Annex I of the DPF Principles. You have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms. For additional information please see Annex I.
·You may have certain rights and choices available when it comes to how we collect and use your information. The rights available to you depend on your jurisdiction and applicable law. Below is a summary of rights and choices that may be available to you and how to exercise them. For more details on jurisdiction-specific rights, see the Jurisdiction-Specific Information section in our policy.
·Exercising your Rights. To exercise your rights you can either:
·Account Preferences. Your Account Preferences allow you to:
·Team Preferences. Your Team Preferences allow you to:
·The Sites and Services are not directed or intended for use by individuals under the age of 16. To use Vercel's Sites and Services, you must be old enough to consent to the processing of your information in your jurisdiction. We do not knowingly collect personal information from anyone under the age of 16. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 16 without verification or parental consent, we take steps to remove such information.
·We periodically review and update this Notice to describe new Services or changes to our practices. You can determine when this Notice was last revised by referring to the "Last Update" date at the bottom of this Notice. We encourage you to review the Notice whenever you interact with us to stay informed about our privacy practices and the ways that you can help protect your privacy.
·This section applies to individuals based in the U.S. and supplements our Privacy Notice with respect to the processing of your personal information in accordance with all applicable privacy and data protection laws and regulations and in each case, as amended, superseded, or replaced from time to time ("US Data Privacy Laws"). This includes residents of US states such as California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, and other states to the extent they enact similar privacy laws.
·We collect the following categories of information as classified by US Data Privacy Laws:
| Category of Personal Information | Examples |
|---|---|
| Identifiers | Name, email address, phone number, username, IP address, unique device identifiers, account ID |
| Personal Information categories listed in the California Consumer Records statute | Name, phone number, billing address, and payment information. |
| Professional or Employment-Related Information | Company name, company website, job title, industry. |
| Characteristics of Protected Classifications | Age, gender, or other protected information that may be shared when you communicate with us via social media, or as required for age verification. We do not request this information. |
| Commercial Information | Records of Sites and Services requested or purchased, account subscription tier, domain name and registration data. |
| Internet or Other Electronic Network Activity Information | Browsing and search history, cookies and similar technologies, analytics data, device type and settings, log files, server diagnostics, deployment metadata, system configurations, and telemetry data. |
| Geolocation Information | City and country-level location derived from IP address. We do not collect precise geolocation. |
| Audio, Electronic, Visual, or Similar Information | Photos, profile pictures, video or audio recordings from calls or events. |
| Inferences | Inferences drawn from the above categories to understand preferences, characteristics, or predispositions. |
·Publicly Available Information. Personal information does not include publicly available information. For purposes of this paragraph, "publicly available" means information that is lawfully made available from federal, state, or local government records or that you disclose, disseminate, or make available to the public, regardless of form or format.
·Please see Information We Collect in our Notice to see the full description of the information that we collect.
·We use your personal information as described in the How We Use Information section above.
·We disclose your personal information to our providers, such as suppliers, vendors, business partners, advertising partners, resellers and consultants to operate our business and provide you with our Sites and Services, as described below.
·Categories of Personal Information Collected, and Disclosed: Our Privacy Notice describes how we collect, use, and disclose your personal information. The table below describes the categories of information we have disclosed to service providers for business purposes in the last twelve months, and the categories of those service providers.
| Category of Personal Information | Other Vercel users and the public, depending on your settings | Service providers | Advertising / marketing partners | Other parties* |
| Identifiers (e.g., your name, username, IP address, email address, and other similar identifiers) |
| Personal information categories listed in the California Consumer Records statute (e.g., your name and phone number) |
| Professional or employment-related information (e.g., your association with a corporate Vercel account) |
| Protected characteristics under California or federal law (e.g., your age for age verification purposes or if you choose to provide it to us) |
| Commercial information (e.g., subscription status or history) Internet or similar network activity Geolocation information |
| Audio, electronic, visual, or similar information, such as photos |
| Inferences drawn from any of the above-listed categories of information |
·*Other parties means Vercel's corporate family of companies, parties with whom you direct us to share information, government entities or law enforcement or other third parties if we believe doing so is necessary to comply with a legal obligation or prevent harm.
·Categories of Personal Information Shared and the Categories of Third Parties to Whom it was Shared: Our Services are for users ages 16 and older, and we do not "sell" or "share" the personal information of users we know are under 16 years old. To the extent that certain US Data Privacy Laws consider some sharing of personal information for Advertising purposes to be "selling" or "sharing" of personal information, Vercel may have shared the following categories of personal information with third-party advertising networks in the preceding 12 months:
·When data is deidentified (as defined by the US Data Privacy Laws), we maintain it in deidentified form and do not attempt to reidentify the information.
·U.S. Data Privacy Laws grant individuals certain rights in connection with the personal information that we collect. In addition to the rights described above, you may have the additional rights:
·To exercise your rights you can either:
·You, or an authorized individual acting on your behalf, may submit a request relating to your personal information.
·We may need you to provide certain identifying information related to your account (i.e., user ID) or your recent interactions with us to verify your identity or the identity of any individual for whom you are requesting information. We cannot respond to your request if we cannot verify your identity and/or authority to make the request on behalf of another and confirm that the personal information relates to you.
·If you wish to use an authorized agent to submit a request to exercise your rights on your behalf, you must provide the authorized agent written permission signed by you. We may deny a request from an authorized agent if the agent cannot provide Vercel your signed permission demonstrating that the agent is authorized to act on your behalf.
·We fulfill requests within 45 days of receiving your request. Please note that your request may be limited in certain cases, for example if complying with your request would conflict with:
·This section applies to individuals based in the EEA and UK and outlines the processing of your personal information under Data Privacy Laws, including the General Data Protection Regulation ("GDPR").
·Vercel acts as a data controller for personal information that we collect about you while using our Sites, Services, or interacting with our Marketing Activities as described in this Notice. We act as a data processor on behalf of our Customers for the personal information contained in Customer Data.
·This Notice does not apply to any personal information that we process as a data processor, as we only process that information on behalf of our Customers and in accordance with our agreements with them. A Customer that has entered into an agreement to use our Services (e.g., an individual or organization that uses our platform to deploy their websites) controls its instance of the Service and any associated data. If your personal information is contained in Customer Data, and you have any questions about the specific settings and privacy practices the relevant Customer has made to share your personal information with us, please contact the relevant Customer or review the Customer's privacy notice.
·In some countries, such as the EEA and UK, we need to have a legal basis to process your personal information. Our processing of your personal information for the purposes described in this Privacy Notice is done pursuant to the following legal bases:
| Purpose of Processing | Categories of Information | Legal Basis |
|---|---|---|
| Providing our services and account administration | Contact information, Professional and organizational information, Account information, Transactional information, Domain registration information, User content and file information, Website information, Device, location, and telemetry information, Image and audio information, AI product information | Where necessary, we process this information to perform a contract with you, such as processing your contact information to send you a technical announcement about the Services. |
| Internal product development and improvement, including AI model training | AI product information, Domain registration information, User content and file information | Where necessary, we process this information for our legitimate interests, including in developing, maintaining, and improving our Services, such as when we use your information to train the AI models that support our Services. |
| Third-party product improvement and development, including AI model training | AI product information, Domain registration information, User content and file information | We process this information based on our legitimate interest and the interests of third-party AI providers in developing and improving AI models under commercial arrangements, subject to appropriate and feasible safeguards and user opt-out rights. This processing does not apply to Enterprise Customers and is handled solely in accordance with applicable customer agreements and data processing addenda. |
| Customer support | Troubleshooting and support information, Device, location, and telemetry information, Contact Information, Account Information, User Content and file Information, AI Product Information | Where necessary, we process this information to perform a contract with you, such as resolving support inquiries, troubleshooting technical issues, maintaining the services we provide, or sending you technical announcements about the Services. |
| Direct marketing and advertising | Contact information, Marketing information, Usage information, Social media information, Professional Information | Where necessary, we process this information on the basis of your consent when we ask for it to process your personal information for a specific purpose that we communicate to you, such as processing your contact information to send you certain forms of marketing communications. Where necessary, we process this information for our legitimate interests and those of third parties, for example when sending surveys to ask for feedback. |
| Platform security | Troubleshooting and support information, Device, location, and telemetry information, User content and file information, Account Information | Where necessary, we process this information to comply with a legal obligation. Where we are not under a specific legal obligation, where necessary for our legitimate interests and those of third parties, including in protecting our Services from abuse, fraud, or security risks, such as processing data from trusted partners to protect against fraud, abuse and security threats in our Services. |
| Legal compliance and trust | Contact information, Professional information, Organizational information, Account information, Transactional information, Domain registration information, User content and file information, Website information, Device, location, and telemetry information, Image and audio information, User content and file Information, AI product information, Troubleshooting and support information, Marketing Information | Where necessary, we process this information to comply with a legal obligation such as to comply with a subpoena or similar legal process, or retaining billing information to comply with financial requirements. Where we are not under a specific legal obligation, we may process this information where necessary for our legitimate interests and those of third parties and broader society, including in protecting our or our affiliates', users', or third parties' rights, safety, and property, such as analyzing log data to identify fraud and abuse in our Services. |
·You have certain rights related to the personal information that we process when you use our Sites and Services. Some of these rights only apply in certain circumstances, as set out below.
·To exercise your rights you can either:
·You, or an authorized individual acting on your behalf, may submit a verifiable request to exercise your rights relating to the personal information that we process about you.
·We may need to provide certain identifying information, related to your account (i.e., user ID) or your recent interactions with us to verify your identity, or the identity of any data subject for whom you are requesting information. We cannot respond to your request if we cannot verify your identity and/or authority to make the request on behalf of another and confirm that the personal information relates to you.
·We will fulfill your request within 30 days of receipt. Please note that the above rights may be limited in the following situations:
·If you have unresolved concerns, we encourage you to come to us in the first instance, but you are entitled to address any grievance directly to the relevant Supervisory Authority. In certain instances if you are an End User, we encourage you to reach out to the relevant Customer first to address any complaints.
·If you have questions about this Notice, please contact us at privacy@vercel.com or write to us:
·Vercel Inc. 440 N Barranca Avenue #4133 Covina, CA 91723 United States
·The previous versions of our Privacy Policies are listed below: March 15, 2021 April 23, 2024 March 17, 2026 Effective Date: June 1, 2026
8,942 words, 345 clausesupdated March 17, 2026read 11/10/2026source
·Last Updated March 17, 2026 Effective Date March 31, 2026
·This Data Processing Addendum ("Addendum") forms part of Vercel Enterprise Terms and Conditions or other agreement executed between Vercel and Customer for Vercel's provision of Services on an Enterprise plan (the "Agreement") as of the effective date of such Agreement ("Effective Date") and is by and between Vercel Inc., a Delaware corporation ("Vercel"), and the Customer that executed the Agreement. This Addendum applies to Vercel's Processing of Personal Data as a Processor under the Agreement for Customers who are on Enterprise and Pro plans.
·Customer enters into this Addendum on behalf of itself and, to the extent required under applicable Data Protection Laws and Regulations, in the name and on behalf of its Affiliates to the extent such Affiliates are included and covered under the Agreement with Vercel. For the purposes of this Addendum only, and except where indicated otherwise, the term "Customer" shall include Customer and Affiliates.
·This Addendum shall become legally binding upon Customer entering into the Agreement or upon execution of this Addendum.
·Any terms used in this Addendum and not defined will have the meanings given to them in the applicable Agreement.
·Each party will comply with its obligations under Applicable Data Protection Laws with respect to its Processing of Customer Data.
·The parties acknowledge that Customer must be able to assess Vercel's compliance with its obligations under Applicable Data Protection Laws and this Addendum, insofar as Vercel is acting as a processor on behalf of Customer.
·Vercel will provide reasonable cooperation to Customer, to the extent Customer does not otherwise have access to the relevant information and such information is available to Vercel, in connection with any data protection impact assessment (at Customer's expense only if such reasonable cooperation will require Vercel to assign significant resources to that effort) or consultations with regulatory authorities as required by Applicable Data Protection Laws.
·Vercel will upon Customer's request (and at Customer's expense) provide Customer with such assistance as it may reasonably require to comply with its obligations under Applicable Data Protection Laws to respond to requests from individuals to exercise their rights under Applicable Data Protection Laws (e.g., rights of data access, rectification, erasure, restriction, portability and objection) in cases where Customer cannot reasonably fulfill such requests independently by using the self-service functionality of the Services. If Vercel receives a request from a Data Subject in relation to the Processing of their Customer Data, Vercel will advise the Data Subject to submit their request to Customer, and Customer will be responsible for responding to any such request.
·Vercel will process Personal Data as necessary to provide the Services under the Agreement. Vercel does not sell Customer Data (or end user information within such Customer Data) and does not share Customer Data with third parties for those third parties' own business interests.
·The period for which Personal Data will be retained and the criteria used to determine that period is as follows:
·Where applicable, this Schedule 2 will serve as Annex II to the Standard Contractual Clauses. The following provides more information regarding Vercel's technical and organizational security measures set forth below.
·Vercel maintains Customer Data in an encrypted format at rest using Advanced Encryption Standard (AES-256) and in transit (TLS 1.2 or higher).
·Vercel's Customer agreements contain strict confidentiality obligations. Additionally, Vercel requires Subprocessors to sign confidentiality provisions that are substantially similar to those contained in Vercel's Customer agreements. All employees (and contractors) are bound by Vercel's internal policies regarding maintaining the confidentiality of Customer Data and are contractually obligated to comply with these obligations.
·The Services operate on Amazon Web Services ("AWS"), Microsoft Azure ("Azure"), and Google Cloud Platform ("GCP") and are protected by the security and environmental controls of Amazon and Google, respectively. The infrastructure for the Vercel Services spans multiple, fault-independent AWS availability zones in geographic regions physically separated from one another, supported by various tools and processes to maintain high availability of services.
·Vercel performs regular backups of Customer Data, which is hosted in AWS, Microsoft Azure, and GCP data centers. Backups are globally replicated for resiliency against regional disasters and periodically tested by the Vercel engineering team.
·Employees complete mandatory training annually, which covers privacy and data protection, confidentiality, social engineering, password policies, and information security.
·Vercel performs regular backups of Customer Data, which is hosted in AWS, Microsoft Azure, and GCP data centers. Backups are retained redundantly across multiple availability zones and encrypted in transit and at rest.
·Vercel has a business continuity and disaster recovery plan that incorporates input from periodic risk assessments, vulnerability scanning, and threat analysis.
·Vercel maintains a risk-based assessment security program. The framework for Vercel's security program includes administrative, organizational, technical, and physical safeguards reasonably designed to protect the Services and confidentiality, integrity, and availability of Customer Data. Vercel's security program is intended to be appropriate to the nature of the Services and the size and complexity of Vercel's business operations.
·Vercel has a separate and dedicated security team that manages Vercel's security program. This team facilitates and supports independent audits and assessments performed by third parties to provide independent feedback on the operating effectiveness of the information security program (e.g., SOC 2 Type 2, penetration testing, and vulnerability scanning).
·Vercel's security governance program covers: Policies and Procedures, Asset Management, Access Management, Data Handling, Encryption, Logging & Monitoring, Password Management, Personnel Security, Resiliency, Responsible Disclosure, Risk Assessment, Vendor Risk Management, Vulnerability, SDLC, Incident Response, Business Continuity & Crisis Management, Acceptable Use and Code of Conduct. Information security policies and standards are reviewed and approved by management at least annually and are made available to all employees.
·Security is managed at the highest levels of the company, with security and technology leadership meeting with executive management regularly to discuss issues and coordinate company-wide security initiatives.
·Vercel personnel are required to use unique user access credentials and passwords for authorization. Vercel follows the principles of least privilege through role-based and time-based access models when provisioning system access. Vercel personnel are authorized to access Customer Data based on their job function, role and responsibilities, and such access requires approval prior to access provisioning. Employee access to Customer Data is promptly removed upon role change or termination.
·Vercel uses commercially reasonable practices to identify and authenticate users who attempt to access Vercel systems.
·Customer Data is encrypted when in transit between Customer and the Vercel Services.
·Customer Data is stored encrypted using AES-256. Vercel uses AWS Key Management System ("KMS") to encrypt data in our infrastructure. AWS KMS is a secure and resilient service that uses FIPS 140-2 validated hardware security modules to protect keys that cannot be retrieved from the service by anyone or transmitted beyond the AWS regions where they were created. AWS log-in credentials and private keys generated by the Service are for Vercel's internal use only.
·Vercel is a remote-first organization with limited physical presence globally. As needed, physical security controls for office space are inherited from our co-working office provider, which manages visitors, building entrances, CCTVs (closed circuit televisions), and overall office security.
·The Services operate on AWS, Microsoft, and GCP and are protected by the security and environmental controls of Amazon, Microsoft, and Google, respectively.
·Detailed information about AWS security is available at: https://aws.amazon.com/security/
·For AWS SOC Reports, please see:
·Detailed information about Azure security is available at:
·Detailed information about GCP security is available at:
·Vercel monitors access to applications, tools, and resources that process or store Customer Data, including cloud services. Monitoring of security logs is centralized by the security team. Log activities are investigated when necessary and escalated appropriately.
·User activity metrics are available to Customers within the Services. For further information, visit https://vercel.com/docs/observability/activity-log.
·Vercel applies Secure Software Development Lifecycle (Secure SDLC) standards to perform numerous security-related activities for the Services across different phases of the product creation lifecycle from requirements gathering and product design all the way through product deployment. These activities include, but are not limited to, the performance of (a) internal security reviews before new Services are deployed; and (b) annual penetration testing by independent third parties.
·Vercel adheres to a change management process to administer changes to the production environment for the Services, including changes to its underlying software, applications, and systems. Monitors are in place to notify the security team of changes made to critical infrastructure and services that do not adhere to the change management processes.
·Vercel maintains a risk-based assessment security program. The framework for Vercel's security program includes administrative, organizational, technical, and physical safeguards reasonably designed to protect the Services and confidentiality, integrity, and availability of Customer Data. Vercel's security program is intended to be appropriate to the nature of the Services and the size and complexity of Vercel's business operations.
·Vercel has a separate and dedicated Information Security team that manages Vercel's security program. This team facilitates and supports independent audits and assessments performed by third parties to provide independent feedback on the operating effectiveness of the information security program (e.g., SOC 2 Type 2, penetration testing, and vulnerability scanning).
·Vercel's security governance program covers Policies and Procedures, Asset Management, Access Management, Data Handling, Encryption, Logging & Monitoring, Password Management, Personnel Security, Resiliency, Responsible Disclosure, Risk Assessment, Vendor Risk Management, Vulnerability, SDLC, Incident Response, Business Continuity & Crisis Management, Acceptable Use and Code of Conduct. Information security policies and standards are reviewed and approved by management at least annually and are made available to all employees.
·Security is managed at the highest levels of the company, with security and technology leadership meeting with executive management regularly to discuss issues and coordinate company-wide security initiatives.
·Vercel conducts various third-party audits to attest to various frameworks including SOC 2 Type 2 and annual application penetration testing.
·AWS, Azure, and GCP have achieved: SOC 1, 2, and 3; ISO 27001, 27017, 27018, 27701, and 9001; Cloud Security Alliance Security, Trust, Assurance and Risk (CSA STAR); FedRAMP; and use FIPS 140-2 validated cryptographic modules, in addition to meeting compliance standards for many other legal, security, and privacy frameworks. Further information about these providers' security practices can be found on their respective websites.
·Vercel Customers unilaterally determine what Customer Data they route through the Vercel Services and how the Services are configured. As such, Vercel operates on a shared responsibility model. Vercel provides tools within the Services that gives Customers control over exactly what data enters the platform and enables Customers with the ability to block data at the Source level. Additionally, Vercel allows Customers to delete and suppress Customer Data on demand.
·Vercel has a three-fold approach for ensuring data quality. These measures include: (i) unit testing to ensure the quality of logic used to make API calls, (ii) volume testing to ensure the code is able to scale, and (iii) daily end-to-end testing to ensure that the input values match expected values. Vercel applies these measures across the board, both to ensure the quality of any Service-Generated Data that Vercel collects and to ensure that the Vercel Services are operating in accordance with the documentation.
·Each Vercel Customer chooses what Customer Data they route through the Vercel Services and how the Services are configured. As such, Vercel operates on a shared responsibility model. Vercel ensures that data quality is maintained from the time a Customer sends Customer Data into the Services and until that Customer Data leaves Vercel to flow to a downstream destination.
·Vercel has a process that allows individuals to exercise their privacy rights, as described in Vercel's Privacy Notice available at https://vercel.com/legal/privacy-policy.
·Vercel Customers unilaterally determine what Customer Data they route through the Vercel Services and how the Services are configured. As such, Vercel operates on a shared responsibility model. Customers have the ability to delete Customer Data via the self-service functionality of the Services. Vercel will, within a commercially reasonable timeframe after request by Customer following the termination or expiration of the Agreement, delete all Customer Data from Vercel's systems, unless required by law.
·Vercel has adopted measures for ensuring accountability, such as implementing data protection policies across the business, publishing Vercel's Information Security Policy (available at https://security.vercel.com), maintaining documentation of processing activities, and recording and reporting Security Incidents involving Personal Data. Vercel conducts regular third-party audits to ensure compliance with our privacy and security standards.
·Vercel's Customers have direct relationships with their end users and are responsible for responding to requests from their end users who wish to exercise their rights under Applicable Data Protection Laws.
·Vercel has self-service functionality that allows Customers to delete and suppress their Customer Data.
·Vercel specifies in the Addendum that it will provide assistance to such Customer as may reasonably be required to comply with Customer's obligations under Applicable Data Protection Laws to respond to requests from individuals to exercise their rights under Applicable Data Protection Laws (e.g., rights of data access, rectification, erasure, restriction, portability and objection). If Vercel receives a request from a Data Subject in relation to their Customer Data, Vercel will advise the Data Subject to submit their request to Customer, and Customer will be responsible for responding to any such request.
·Vercel has a process that allows individuals to exercise their privacy rights, as described in Vercel's Privacy Notice available at https://vercel.com/legal/privacy-policy.
·When Vercel engages a Subprocessor under this Addendum, Vercel and the Subprocessor enter into an agreement with data protection terms substantially similar to those contained herein. Each Subprocessor agreement must ensure that Vercel is able to meet its obligations to Customer. In addition to implementing technical and organisational measures to protect personal data, Subprocessors must a) notify Vercel in the event of a Security Incident so Vercel may notify Customer; b) delete data when instructed by Vercel in accordance with Customer's instructions to Vercel; c) not engage additional Subprocessors without authorization; d) not change the location where data is processed; or e) process data in a manner which conflicts with Customer's instructions to Vercel.
·For data transfers from the United Kingdom, the UK IDTA will be deemed entered into (and incorporated into this Addendum by reference) together with the Standard Contractual Clauses as set forth in Section 3 of this Schedule below.
·For data transfers from the EEA, the UK, and Switzerland that are subject to the Standard Contractual Clauses, the Standard Contractual Clauses will apply in the following manner:
·i. In Clause 7, the option docking clause will not apply; ii. In Clause 9, Option 2 will apply, and the time period for prior notice of Subprocessor changes will be as set forth in Section 7 (Subprocessing) of this Addendum; iii. In Clause 11, the optional language will not apply; iv. In Clause 17 (Option 1), the 2021 Standard Contractual Clauses will be governed by Irish law. v. In Clause 18(b), disputes will be resolved before the courts of Ireland; vi. In Annex I, Part A:
·Data Exporter: Customer and authorized Affiliates of Customer. Contact Details: Customer's account owner email address, or to the email address(es) for which Customer elects to receive privacy communications. Data Exporter Role: The Data Exporter's role is outlined in Section 4 of this Addendum. Signature & Date: By entering into the Agreement, Data Exporter is deemed to have signed these Standard Contractual Clauses incorporated herein, including their Annexes, as of the Effective Date of the Agreement. Data Importer: Vercel Inc. Contact Details: Vercel Privacy - privacy@vercel.com Data Importer Role: The Data Importer's role is outlined in Section 4 of this Addendum. Signature & Date: By entering into the Agreement, Data Importer is deemed to have signed these Standard Contractual Clauses, incorporated herein, including their Annexes, as of the Effective Date of the Agreement.
·vii. In Annex I, Part B: The categories of data subjects are described in Schedule 1, Section 4.
·The sensitive data transferred is described in Schedule 1, Section 6. The frequency of the transfer is a continuous basis for the duration of the Agreement. The nature of the processing is described in Schedule 1, Section 1. The purpose of the processing is described in Schedule 1, Section 1. The period of the processing is described in Schedule 1, Section 3. For transfers to Subprocessors, the subject matter, nature, and duration of the processing is outlined at https://security.vercel.com.
·viii. In Annex I, Part C: The Irish Data Protection Commission will be the competent supervisory authority. ix. Schedule 2 serves as Annex II of the Standard Contractual Clauses.
44. As to the specific modules, the parties agree that the following modules apply, as the circumstances of the transfer may apply: Controller-Controller - Module One Controller-Processor - Module Two Processor-Processor - Module Three
55. To the extent there is any conflict between the Standard Contractual Clauses or the UK IDTA and any other terms in this Addendum, including Schedule 4 (Jurisdiction Specific Terms), the provisions of the Standard Contractual Clauses or the UK IDTA, as applicable, will prevail.
·This Addendum has been issued by the Information Commissioner for Parties making Restricted Transfers. The Information Commissioner considers that it provides Appropriate Safeguards for Restricted Transfers when it is entered into as a legally binding contract.
| Start date | the Effective Date of the Agreement | ||
| The Parties | Exporter (who sends the Restricted Transfer) | Importer (who receives the Restricted Transfer) |
| Parties' details | See the Agreement | Full legal name: Vercel Inc. Trading name (if different): n/a Main address (if a company registered address): 440 N Barranca Ave #4133, Covina, CA 91723 Official registration number (if any) (company number or similar identifier): Delaware, 5857312 |
| Key Contact | See the Agreement | Contact details including email: privacy@vercel.com |
| Signature (if required for the purposes of Section 2) | By entering into the Agreement, Exporter is deemed to have signed this Addendum. | By entering into the Agreement, Importer is deemed to have signed this Addendum. |
| Addendum EU SCCs | The Approved EU SCCs, including the Appendix Information and with only the following modules, clauses or optional provisions of the Approved EU SCCs brought into effect for the purposes of this Addendum: See Schedule 3, Section 3 |
·Personal data received from the Importer may be combined with personal data collected by the Exporter.
·"Appendix Information" means the information which must be provided for the selected modules as set out in the Appendix of the Approved EU SCCs (other than the Parties), and which for this Addendum is set out in:
| Annex 1A: | List of Parties: See Table 1 |
|---|---|
| Annex 1B: | Description of Transfer: See Schedule 1 |
| Annex II: | Technical and organisational measures including technical and organisational measures to ensure the security of the data: See Schedule 2 |
| Annex III: | List of Sub processors (Modules 2 and 3 only): See https://security.vercel.com |
| Ending this Addendum when the Approved Addendum changes | Which Parties may end this Addendum as set out in Section 19: Importer |
11. Each Party agrees to be bound by the terms and conditions set out in this Addendum, in exchange for the other Party also agreeing to be bound by this Addendum.
22. Although Annex 1A and Clause 7 of the Approved EU SCCs require signature by the Parties, for the purpose of making Restricted Transfers, the Parties may enter into this Addendum in any way that makes them legally binding on the Parties and allows data subjects to enforce their rights as set out in this Addendum. Entering into this Addendum will have the same effect as signing the Approved EU SCCs and any part of the Approved EU SCCs.
33. Where this Addendum uses terms that are defined in the Approved EU SCCs those terms shall have the same meaning as in the Approved EU SCCs. In addition, the following terms have the following meanings:
| Addendum | This International Data Transfer Addendum which is made up of this Addendum incorporating the Addendum EU SCCs. |
|---|---|
| Addendum EU SCCs | The version(s) of the Approved EU SCCs which this Addendum is appended to, as set out in Table 2, including the Appendix Information. |
| Appendix Information | As set out in Table 3. |
| Appropriate Safeguards | The standard of protection over the personal data and of data subjects' rights, which is required by UK Data Protection Laws when you are making a Restricted Transfer relying on standard data protection clauses under Article 46(2)(d) UK GDPR. |
| Approved Addendum | The template Addendum issued by the ICO and laid before Parliament in accordance with s119A of the Data Protection Act 2018 on 2 February 2022, as it is revised under Section 18. |
| Approved EU SCCs | The Standard Contractual Clauses set out in the Annex of Commission Implementing Decision (EU) 2021/914 of 4 June 2021. |
| ICO | The Information Commissioner. |
| Restricted Transfer | A transfer which is covered by Chapter V of the UK GDPR. |
| UK | The United Kingdom of Great Britain and Northern Ireland. |
| UK Data Protection Laws | All laws relating to data protection, the processing of personal data, privacy and/or electronic communications in force from time to time in the UK, including the UK GDPR and the Data Protection Act 2018. |
| UK GDPR | As defined in section 3 of the Data Protection Act 2018. |
44. This Addendum must always be interpreted in a manner that is consistent with UK Data Protection Laws and so that it fulfils the Parties' obligation to provide the Appropriate Safeguards.
55. If the provisions included in the Addendum EU SCCs amend the Approved SCCs in any way which is not permitted under the Approved EU SCCs or the Approved Addendum, such amendment(s) will not be incorporated in this Addendum and the equivalent provision of the Approved EU SCCs will take their place.
66. If there is any inconsistency or conflict between UK Data Protection Laws and this Addendum, UK Data Protection Laws applies.
77. If the meaning of this Addendum is unclear or there is more than one meaning, the meaning which most closely aligns with UK Data Protection Laws applies.
88. Any references to legislation (or specific provisions of legislation) means that legislation (or specific provision) as it may change over time. This includes where that legislation (or specific provision) has been consolidated, re-enacted and/or replaced after this Addendum has been entered into.
99. Although Clause 5 of the Approved EU SCCs sets out that the Approved EU SCCs prevail over all related agreements between the parties, the parties agree that, for Restricted Transfers, the hierarchy in Section 10 will prevail.
1010. Where there is any inconsistency or conflict between the Approved Addendum and the Addendum EU SCCs (as applicable), the Approved Addendum overrides the Addendum EU SCCs, except where (and in so far as) the inconsistent or conflicting terms of the Addendum EU SCCs provides greater protection for data subjects, in which case those terms will override the Approved Addendum.
1111. Where this Addendum incorporates Addendum EU SCCs which have been entered into to protect transfers subject to the General Data Protection Regulation (EU) 2016/679 then the Parties acknowledge that nothing in this Addendum impacts those Addendum EU SCCs.
1212. This Addendum incorporates the Addendum EU SCCs which are amended to the extent necessary so that:
1313. Unless the Parties have agreed alternative amendments which meet the requirements of Section 12, the provisions of Section 15 will apply.
1414. No amendments to the Approved EU SCCs other than to meet the requirements of Section 12 may be made.
1515. The following amendments to the Addendum EU SCCs (for the purpose of Section 12) are made:
1616. The Parties may agree to change Clauses 17 and/or 18 of the Addendum EU SCCs to refer to the laws and/or courts of Scotland or Northern Ireland.
1717. If the Parties wish to change the format of the information included in Part 1: Tables of the Approved Addendum, they may do so by agreeing to the change in writing, provided that the change does not reduce the Appropriate Safeguards.
1818. From time to time, the ICO may issue a revised Approved Addendum which:
1919. If the ICO issues a revised Approved Addendum under Section 18, if any Party selected in Table 4 "Ending the Addendum when the Approved Addendum changes", will as a direct result of the changes in the Approved Addendum have a substantial, disproportionate and demonstrable increase in:
·and in either case it has first taken reasonable steps to reduce those costs or risks so that it is not substantial and disproportionate, then that Party may end this Addendum at the end of a reasonable notice period, by providing written notice for that period to the other Party before the start date of the revised Approved Addendum.
2020. The Parties do not need the consent of any third party to make changes to this Addendum, but any changes must be made in accordance with its terms.
·Alternative Part 2 Mandatory Clauses:
| Mandatory Clauses | Part 2: Mandatory Clauses of the Approved Addendum, being the template Addendum B.1.0 issued by the ICO and laid before Parliament in accordance with s119A of the Data Protection Act 2018 on 2 February 2022, as it is revised under Section 18 of those Mandatory Clauses. |