3,193 words, 92 clausesno date on the pageread 23/10/2026source
·These terms and conditions are a contract ("Agreement") between you ("Buyer") and Paddle (as defined below) and govern your use of our Services.
·Paddle is an authorised reseller of Products for Suppliers, which means you purchase the Product from Paddle using our Services, and the Product is made available to you by the Supplier under the terms of their Supplier Agreement.
·Please read this Agreement carefully. By completing a Transaction using our Services, you agree to the terms and conditions below and in the Supplier Agreement.
·"Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with a party;
·"Business" means a Buyer which uses the Services in connection with their trade, business, craft or profession;
·"Charges" means any charges payable by you for a Product, including any applicable taxes and any other amounts presented to you through the Services;
·"Confidential Information" means any non-public information or information of a confidential nature disclosed by a party in connection with the Agreement, including information relating to Paddle and its Affiliates, and their services, pricing, technical systems and operations;
·"Consumer" means a Buyer which uses the Services wholly or mainly for their domestic or personal use;
·"Intellectual Property Rights" means any and all intellectual property and similar proprietary rights anywhere in the world, including rights in patents, copyright (including in software and source code), database rights, trademarks, service marks, trade names, logos, designs, domain names, and rights in confidential information, trade secrets and know-how;
·"Paddle", "us", "we", and "our" means the relevant Paddle contracting entity, determined by the location the Buyer purchases the Product from, as set out below:
·"Paddle Checkout" means Paddle's online checkout process, through which Buyers may enter Transactions with Paddle using payment methods made available in the checkout from time to time (which may include credit card, debit card and PayPal);
·"Paddle Invoicing" means Paddle invoicing process, through which Buyers may enter Transactions with Paddle in accordance with instructions specified in the relevant invoice (which may include bank transfer or other payment methods made available from time to time);
·"Paddle Materials" means all content, software, code, functionality, user interface, documentation and other materials made available by Paddle as part of or in connection with the Services, together with all Intellectual Property Rights in the same, excluding the Product and materials made available by the Supplier;
·"Product" means the product or service that the Buyer is purchasing using Paddle's Services, which is made available to the Buyer by the Supplier following purchase, including any licence keys, activation codes, upgrades, support services and add-ons;
·"Supplier" means the third party that develops, owns, operates or makes available the Product to the Buyer, as identified to you during your Transaction;
·"Supplier Agreement" means the Supplier's terms and conditions, applying between the Buyer and Supplier and governing the Buyer's use of the Product;
·"Services" means Paddle Checkout or Paddle Invoicing, as applicable;
·"Subscription" means a contract for ongoing access to a Product in return for recurring Charges (including any free trial that converts to a paid Subscription); and
·"Transaction" means a purchase, Subscription sign-up, renewal or other relevant order relating to a Product made by you using the Services, whether in return for Charges or free of charge.
·You agree to use the Services in accordance with applicable law, and not to (i) copy, reproduce, modify, create derivative works from, distribute, sell, lease, sublicense, reverse engineer, decompile or otherwise exploit the Services or any Paddle Materials; or (ii) use the Services (including any AI-enabled features) in a way that infringes any third party rights (including Intellectual Property Rights, privacy or publicity rights).
·You agree to use the Product and any third-party materials in compliance with the Supplier Agreement and any other applicable third-party terms. You are responsible for backing up your own systems and Products accessed using our Services.
·When you complete a paid Transaction using our Services, Paddle will charge the payment method you provide details of for the Charges. We will send you confirmation of your Transaction by email (or other durable electronic format) once your payment is confirmed.
·You are responsible for (i) ensuring all details you provide to us are accurate and up to date (including using the correct transfer reference number for any wire transfer payments when using Paddle Invoicing); and (ii) ensuring emails from Paddle are not blocked by spam filters. To the extent permitted by law, Paddle is not liable for any failure to notify you or provide you access to a Product which results from incorrect information you provide, or your mailbox settings. To update your details, please contact us here.
·If we cannot obtain payment authorisation from your card issuer, we may cancel your order, in which case we will notify you by email.
·If the Supplier fails or unreasonably delays in delivering the Product due to technical issues, you are entitled to a replacement or refund of the relevant Charges paid.
·If you purchase a Subscription using the Services, you authorise us to charge your payment method for recurring Subscription Charges on an ongoing basis. Subscriptions automatically renew for further periods equal to your initial Subscription term, until you withdraw from or cancel your Subscription.
·Certain Subscriptions offer a free trial period before charging you. If you wish to cancel before we start charging your payment method, you must do so before the end of the trial period.
·We will send you reminder notices about your Subscription where required by law in your territory of purchase. We will notify you if the price of a Subscription increases and, if required by law, we will seek your consent before we charge you the increased Charges. If you do not accept a price increase, you or Paddle may cancel your Subscription with effect from the end of your current billing period.
·Recurring Charges will be charged to the payment method provided during your initial Transaction (or as otherwise updated by you) at any time on or after 00:00 (UTC) on the day the Subscription period renews. You can update your payment method at any time by contacting us here.
·If a payment fails, we may make further attempts to take the payment. If we cannot charge your payment method for any reason (such as card expiration or insufficient funds), we may cancel your Subscription, in which case we will notify you by email. You will remain responsible for any uncollected amounts due to us.
·We encourage you to contact Paddle directly prior to disputing a Charge or (where a chargeback right is available for your payment method) raising a chargeback request with your bank or card issuer. This often results in faster resolution than a chargeback process.
·If you raise a chargeback that we reasonably believe constitutes fraud or abuse of payment protection mechanisms (including claiming non-delivery of Products you have received or are using), the Supplier may suspend your access to the Product while we investigate, and block your access if our investigation finds fraud or abuse. We will defend all chargebacks by providing evidence to the relevant bank or issuer where we have fulfilled our obligations, and we may also exercise our rights in section 5 below.
·We may terminate the Agreement between you and Paddle, or modify, suspend or discontinue your access to our Services (in whole or in part), if (i) you materially or repeatedly breach these Terms, (ii) we have reasonable grounds to suspect you have engaged in fraud or unlawful activity, or (iii) the Supplier modifies, suspends or discontinues your access to the Product and as a result, we cannot continue providing the Services.
·Where appropriate or required by law, we will give you prior written notice of these actions, and (where it is capable of remedy) allow you a reasonable opportunity to remedy your breach. We may act without notice where notice is required to be withheld by applicable law or a relevant authority (including a payment partner or card scheme), or would compromise an investigation or prevent or delay us addressing actual or suspected fraud, unauthorised activity or a security incident or threat (including where there is risk of loss or harm to Paddle, Suppliers, Buyers or third parties). We may share information with relevant law enforcement or other competent authorities in accordance with law.
·Termination will not affect any rights, obligations, remedies or liabilities of each of us accrued up to and including the date of termination, and you will remain liable for all Charges properly due up to this date.
·You can cancel a Subscription at any time with effect from the end of your current billing period. Your cancellation will take effect at the end of your current billing period, and you will not be charged again after that. You can cancel your Subscription through our Buyer portal, which is accessible via the link in your Subscription confirmation email. Alternatively, you can submit a cancellation request here.
·If you would like to request a refund or exercise any applicable statutory withdrawal rights, please see our Refund Policy and section 15 (Country-Specific Terms) below.
·Businesses which have been charged sales tax (including VAT, GST and similar consumption taxes) on their Transaction may, if registered for that tax in the country of purchase, be entitled to a refund of the relevant tax amount if permitted by applicable laws in that country.
·You must contact Paddle within 60 days of the relevant Transaction date to be eligible for a sales tax refund. Any refund will be subject to you providing Paddle with a valid sales tax code or (where applicable, including in the US) tax exempt certificate for your country. Any requests received after 60 days from the Transaction date may be declined, unless otherwise required by law in the relevant country.
·The Services and Paddle Materials are owned or licensed by Paddle and protected by applicable laws. Paddle grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services and Paddle Materials in accordance with this Agreement. Except as expressly permitted by this Agreement, no rights are granted in the Services or Paddle Materials.
·The Product and any materials related to the Product are provided by the Supplier under the Supplier Agreement. If you believe that any Product available through the Services infringes a copyright claimed by you, please contact Paddle at help@paddle.com.
·You must keep Confidential Information confidential and use it only as necessary in connection with your Transaction or use of the Services under this Agreement. You may disclose it (i) as required by law, a court or regulator, (ii) to your bank or payment provider in connection with a Transaction, (iii) to exercise your legal rights; or (iv) to your representatives for the purposes set out in this section 9 only.
·Your privacy and personal information are important to us. We are required by data protection laws to provide you with certain information about who we are, how we process your personal data and for what purposes, and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Notice (paddle.com/legal/privacy).
·Paddle may update this Agreement from time to time by sending you an email notice, together with a link to or copy of the updated terms. These terms will replace the previous ones from the date specified in the notice or, if unspecified, the date falling one month after the date of the notice. If you do not agree with an update, you may terminate this Agreement at any time before the update takes effect by cancelling your Subscription, or by any other method made available under applicable law. If you do not terminate before the update takes effect, you will be deemed to have accepted the update, except where mandatory consumer law requires your express consent for a material change.
·Nothing in this Agreement excludes or limits our liability where it would be unlawful to do so, including for fraud or fraudulent misrepresentation, death or personal injury, gross negligence or intent, or under mandatory consumer law in your territory of purchase. To the fullest extent permitted by law:
·You may benefit from a warranty from the relevant Supplier of the Product. Please refer to the Product documentation and Supplier Agreement for any details.
·Unless otherwise set out in section 15 (Country-Specific Terms) below or a mandatory law in your territory of purchase, this Agreement, the relationship between you and Paddle, and all Transactions are governed by English law.
·In the event of a problem or dispute relating to the Agreement or our Services, please contact us by emailing help@paddle.com.
·If the problem or dispute is not resolved to your satisfaction, Consumers can choose to bring a claim in the courts of England or of the country they live in. For Businesses, the courts of England shall have exclusive jurisdiction to settle any dispute under this Agreement (and the United Nations Convention on the International Sale of Goods shall not apply).
·You have the right to withdraw from the Agreement for any reason within 14 days of completing a Transaction in accordance with our Refund Policy. If you exercise this right, you will receive a full refund of the relevant Charges you have paid to us, unless during that 14-day period, you started downloading, streaming, using or benefiting from the Product, when during your Transaction you agreed for us to make the Product available for your use before the end of that 14-day period.
·If we breach an essential contractual obligation in this Agreement, our liability is not excluded and is limited to the foreseeable damage typical for this type of agreement.
·This Agreement, the relationship between you and Paddle, and all Transactions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles, except that if you are a resident of a U.S. state with mandatory consumer protection laws that provide you with greater protections than New York law, those laws shall apply to the extent required. If we are unable to resolve your dispute informally, you may bring individual legal action in the state or federal courts located in New York County, New York, or in the courts of the state or county where you reside.
·TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PADDLE EACH WAIVE, IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT, YOUR SUBSCRIPTION, OR THE SERVICES, THE RIGHTS TO: (i) TRIAL BY JURY; AND (ii) PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. You may opt out of either or both waiver by sending email notice to help@paddle.com within 30 days of completing your Transaction. Your notice must include your name, the email address used for your Transaction, and a clear statement that you wish to opt out of the jury trial waiver and/or class action waiver.
·Any dispute arising out of or in connection with the Agreement, the relationship between you and Paddle, and all Transactions are governed by the law of Quebec and the courts of Quebec shall have exclusive jurisdiction to settle any such dispute.
·You acknowledge having received access to a French version of the Agreement. Vous reconnaissez avoir reçu une version française de ce contrat.
2,610 words, 75 clausesupdated 19 June 2025read 23/10/2026source
·Last Updated: 19 June 2025
·The Paddle Launchpad Programme is a mentoring programme developed and run by Paddle.com Market Limited ("Paddle") to provide a supportive environment, resources, mentorship, and networking opportunities to accelerate the development and success of startups in the artificial intelligence space (the "Programme").
·Each individual applying to become a participant in the Programme ("Applicant"), agrees that you have read, understood, and accept these terms and conditions ("Terms and Conditions"). If you are invited to become a participant in the Programme ("Participant") your participation is contingent upon fulfilling all requirements set forth in these Terms and Conditions and entering into such further agreements as may be required by Paddle or referenced in these Terms and Conditions.
·We may make changes to these Terms and Conditions from time to time. When we do, we will revise the "Last Updated" date given above. Modifications are effective upon publication. It is your responsibility to review these Terms and Conditions frequently and to remain informed of any changes to them. The then-current version of this Agreement will supersede all earlier versions.
1.11.1. Applications for the Programme shall be open between 15 April 2025 and 18 May 2025 ("Application Period") and can be found at www.paddle.com/launchpad. Any application entered outside the Application Period will not be automatically considered for the Programme, but Paddle reserves the right to consider late applications in exceptional circumstances at its sole discretion or to extend the deadline in its sole discretion.
1.21.2. Applications must be submitted by an authorised representative of the Applicant and you represent and warrant that the application shall not violate the intellectual property rights or other rights including, but not limited to, copyright, trademark, patent, contract, and/or privacy rights of any other person or entity.
1.31.3. Applicants shall consider the eligibility criteria stated in clause 2 before submitting an application.
22. Eligibility:
2.12.1. The Programme is open exclusively to Applicants that meet all of the following criteria:
2.22.2. Applicants must meet the predetermined criteria set forth in clause 2.1 to be considered for participation in the Programme. Meeting the eligibility criteria does not guarantee acceptance into the Programme.
2.32.3. Paddle reserves the right to assess applications on the basis of any criteria it may choose in its sole discretion for the purpose of selecting Participants to participate in the Programme.
2.42.4. All Participants who are selected will be subject to further due diligence by Paddle, which will include, without limitation, verification of identity and security checks such as personal history, criminal record and financial probity, qualifications, details of legal entity (where applicable) and role in the creation of their idea.
3.13.1. Subject to the conditions stated at clause 3.2, at the conclusion of the Programme, one Participant shall be awarded a one off cash prize of $10,000.00 ("Prize Award") based on (i) the sales made in accordance with Paddle's Resale Terms; and (ii) the best product offering presented and developed as part of the Programme judged by a panel of independent experts.
3.23.2. The Application Promotion and Prize Award is subject to the following conditions;
44. Intellectual Property:
4.14.1. Subject to the licence grant described below, any applicable intellectual property rights vested in the subject of the application and associated business will remain with the Applicant / Participant.
4.24.2. By participating in the Programme, Participant grants to Paddle a royalty-free, non-exclusive, revocable, worldwide, perpetual licence to Participant's trademark to deliver the Programme and to advertise Participant's participation in the Programme. This licence grant includes, but is not limited to, posting or linking on Paddle websites, and displaying and promoting the Participant in any other media now known or hereinafter developed.
4.34.3. All intellectual property provided as part of the Programme (excluding a Participant's products and innovations and proprietary intellectual property), including, but not limited to, trademarks, trade-names, logos, designs, promotional materials, web pages, source codes, drawings, illustrations, slogans and representations ("Programme Materials"), are owned or used under licence by Paddle. Paddle grants Participants a royalty-free, non-exclusive, revocable, worldwide, perpetual licence solely for use during the Programme.
4.44.4. Except as specified in these Terms, neither an Applicant, Participant nor Paddle acquires any ownership rights under these Terms and Conditions to any trademarks, copyrights, patents, trade secrets or other intellectual property of the other.
5.15.1. Participation in the Programme is free of charge.
5.25.2. By applying for the Programme you represent and warrant that:
5.35.3. You agree to indemnify, defend and hold harmless Paddle, its employees, officers and directors, or users from and against any and all claims, liabilities, penalties, settlements, judgments, fees (including reasonable legal fees) arising from or in relation to:
6.16.1. Paddle disclaims any and all warranties, representations and conditions, whether express, implied or statutory regarding the services to the full extent permitted by law. Without limiting the generality of the foregoing, the Programme is provided "as-is" and without warranties of any kind, including, without limitation, any warranties of performance or implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Further, Paddle (i) does not make, and has not made any representation or warranty that the Programme will result in any specific outcome or result; (ii) does not represent or guarantee any form of financial support or investment; and (iii) does not guarantee the success, profitability, or market viability of any entry submitted to the Programme.
6.26.2. In the event that a Participant is the recipient of any investment, agreement, arrangement or endorsement from a third party, that is obtained in whole or in part due to Participants participation in the Programme, it is done solely at your own risk and a Paddle shall bear no liability to you or any third party for the terms of such arrangements. We advise you to take independent advice before entering into any arrangement or agreements for investment with a third party.
6.36.3. To the fullest extent permitted by applicable law, in no event will Paddle, its partners, service providers, affiliates or any of their respective directors, officers, employees or agents be liable to the other party for any special, incidental, indirect, punitive, exemplary or consequential damages, whether foreseeable or unforeseeable, which may arise out of or in connection with these Terms and Conditions, regardless of whether either party has been apprised of the possibility or likelihood of such damages occurring, or whether claims are based or remedies are sought in contract or tort otherwise.
6.46.4. The views and opinions expressed as part of the Programme are those of the speakers and are not endorsed or necessarily reflect the views or positions of Paddle.
7.17.1. The parties acknowledge that as part of the application and the Programme they may share information, whether written or oral, in any form, including without limitation, information relating to the development, products, trade secrets, business plans, suppliers, customers, finances, personnel data, and other material or information considered proprietary by the disclosing party ("Confidential Information")
7.27.2. A receiving party shall not use, disclose, or otherwise take any advantage of such Confidential Information, except as expressly permitted in the Terms and Conditions.
7.37.3. Each party shall exercise the same degree of care to avoid the publication or dissemination of the other party's Confidential Information as it affords to its own Confidential Information of a similar nature which it desires not to be published or disseminated, which in any event shall not be less than reasonable care.
7.47.4. Confidential Information disclosed under the Programme shall only be used by the receiving party for the purpose of these Terms and Conditions or the performance of its obligations hereunder. The receiving party agrees not to use the disclosing party's Confidential Information for its own benefit or for the benefit of any third party.
7.57.5. The obligation of the parties not to disclose confidential information shall survive the termination or expiry of the Terms and Conditions.
7.67.6. Notwithstanding the foregoing, neither party shall be obliged to protect Confidential Information of the other party which:
7.77.7. A receiving party may disclose Confidential Information that is required to be disclosed pursuant to a requirement of a government agency or law so long as the receiving party provides prompt notice to the disclosing party of such requirement prior to disclosure (where permitted under applicable law).
8.18.1. Paddle reserves the right to cancel, suspend and/or modify the Programme for any reason as determined by Paddle in its sole discretion. Paddle reserves the right in its sole discretion to disqualify any Applicant or Participant.
8.28.2. The parties agree that these Terms and Conditions constitute the entire agreement between them and supersedes all previous agreements, understandings and arrangements between them, whether in writing or oral in respect of its subject matter.
8.38.3. Each party acknowledges that it has not entered into these Terms and Conditions in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in the Terms and Conditions. No party shall have any claim for innocent or negligent misrepresentation on the basis of any statement in this Terms and Conditions.
8.48.4. You may not assign, subcontract or encumber any right or obligation under these Terms and Conditions, in whole or in part, without Paddle's prior written consent. Any assignment in violation of this Clause 8.4 is void.
8.58.5. Unless otherwise expressly agreed, no delay, act or omission by either party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. Except as expressly provided in this Terms and Conditions, the rights and remedies provided under the Terms and Conditions are in addition to, and not exclusive of, any rights or remedies provided by law.
8.68.6. Unless explicitly stated otherwise in this Terms and Conditions, nothing in this contract shall confer any rights, remedies, or benefits upon any third party, including but not limited to individuals or entities not party to this Terms and Conditions. Any reference to a third party in this Terms and Conditions is solely for the purpose of clarification or identification of obligations and does not constitute the creation of any rights or obligations to such third party
8.78.7. If any provision or part-provision of these Terms and Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these Terms and Conditions.
8.88.8. Each party shall comply with all laws, enactments, regulations, regulatory policies, guidelines and industry codes applicable to it and shall maintain such authorisations and all other approvals, permits and authorities as are required from time to time to perform its obligations under or in connection with these Terms and Conditions.
8.98.9. The parties are independent businesses and not partners, principal and agent, or employer and employee, or in any other relationship of trust to each other.
8.108.10. Any notice (save for notices given in legal proceedings or arbitration) given to a party under or in connection with these Terms and Conditions shall be in writing or by email to the address given for the relevant party herein or such other address that a party notifies the other party of at any time and shall be given and deemed received by first class post on the second business day after postage or, if given by hand on delivery. Paddle's email address for such purposes is legal@paddle.com and the Applicant's or Participant's email address is as provided in the application for the Programme.
9.19.1. These Terms and Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
9.29.2. Each party irrevocably agrees that, subject as provided below, the courts of England and Wales shall have exclusive jurisdiction over any dispute or claim (including non-contractual disputes or claims) that arises out of or in connection with these Terms and Conditions or its subject matter or formation.