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Subprocessor List | Mobile & Web User Analytics | Mixpanel

1,051 words, 41 clausesupdated October 21, 2026read 23/10/2026source

·Legal

·Last Updated October 21, 2026

·Subprocessor List

·Publication Date

·This Subprocessor List is effective as of October 21, 2026.

·Subprocessor List

·Mixpanel's Subprocessor List provides information for our Customers and their users into our process for evaluating and retaining Subprocessors, which process customer Personal Information as part of our services. Mixpanel uses these Subprocessors in connection with providing the Application Services as defined in the agreement in place between Customer and Mixpanel covering Customer's use of the Application Services ("Agreement"). Defined terms used herein shall have the same meaning as defined in the Agreement and the accompanying Data Processing Addendum ("DPA"), or the services agreement entered into by the parties.

·Standards

·Mixpanel uses commercially reasonable efforts to evaluate the Subprocessors that we use to process Personal Information as part of the Application Services.

·Contractual Safeguards

·Each Subprocessor is required to execute a data processing agreement or equivalent with Mixpanel, that satisfies legal and contractual standards around data privacy and security, which includes:

  • ·Requiring our Subprocessors meet or exceed Mixpanel's own standards for data security, including "technical and organizational measures", "reasonable and appropriate administrative, technical, and physical safeguards" or other appropriate measures based on applicable data privacy and security laws and regulations,
  • ·Demonstrating the Subprocessor's adherence to contractual guarantees through the provision of documentation to Mixpanel, such as third-party audits, certifications, or first-party inspections of the Subprocessor's security architecture,
  • ·Restricting the purpose of processing of Personal Information to what is required to provide the Application Services, and written instructions received from Mixpanel's customers,
  • ·Notifying Mixpanel of data breaches within a timely manner, as required by applicable law,
  • ·Notifying Mixpanel in the event that the Subprocessor can no longer meet its obligations under applicable data privacy law, and
  • ·Notifying Mixpanel of new processors of Personal Information, which our Subprocessors use to operate their business.

·Services Covered and Location of Subprocessors

·Mixpanel provides the following functionality and services using Subprocessors in the jurisdictions as set forth below. Subprocessors used to provide the Application Services will depend on the hosting selections made by the customer. Customers that choose to host their data in the EU or India may do so by following Mixpanel's documentation on EU Data Residency or India Data Residency. Customers that do not select a location for data residency are assigned to Mixpanel's US-based Subprocessors by default. Mixpanel operates subsidiaries outside the USA, which provide services to Customers based on their location. These subsidiaries are listed below. This document applies to the Application Services offered by Mixpanel in our Agreement. For additional information about our products and features, please see our product plan page here.

·Third-Party Subprocessors

SubprocessorPurpose of Processing & Data ProcessedLocation
Anthropic, Inc.Anthropic provides generalized artificial intelligence services to Mixpanel. Anthropic processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but such data is not used by Anthropic to train its models. Mixpanel AI features may be disabled based on customer selections.USA
Braintrust Data, Inc.Braintrust provides services that support artificial intelligence features in our Application Services. Braintrust is used for monitoring and analyzing AI interactions and system behavior, to debug and improve the quality, reliability, and safety of our responses. Braintrust processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train any artificial intelligence models. Mixpanel's AI-supported features may be disabled based on Customer selections.USA
Google LLCGoogle Cloud Platform ("GCP") provides infrastructure and storage of Customer Content, Personal Information, and hosts Mixpanel's Analytics platform. We also use GCP for crash reporting, DNS, backup storage, disaster recovery, and other infrastructure that supports the Application Services. Data hosting location is based on Customer selections.USA EU (Netherlands Finland Belgium Germany) India
Google LLCGoogle Vertex AI provides generalized artificial intelligence services to Mixpanel. Google Vertex AI processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train Google's models. Mixpanel AI features may be disabled based on Customer selections.USA
HubSpot, Inc.HubSpot provides customer relationship management services.USA
OpenAI L.L.C.OpenAI provides generalized artificial intelligence services to Mixpanel that support artificial intelligence features in our Application Services. OpenAI processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train OpenAI's models. Mixpanel's AI-supported features may be disabled based on Customer selections.USA
Pylon Labs, Inc.Pylon provides Mixpanel with a customer account administration and support platform. Pylon receives limited access to customer names, emails, and basic customer support information about servicing customer accounts.USA
Snowflake Inc.Snowflake may provide storage, where customers elect to use Mixpanel's warehouse connectors or ETL tools. (for customers using specific features in connection with their own instance of Snowflake only)Location of Customer's Snowflake instance, as indicated by Customer
Statisfy, Inc.Statisfy provides customer success management software.USA
Turbopuffer, Inc.Turbopuffer provides a serverless vector database used in connection with artificial intelligence features in our Application Services. Mixpanel's AI-supported features may be disabled based on Customer selections. Data hosting location is based on customer selections.USA EU India

·Mixpanel Subsidiary Subprocessors

·Mixpanel engages with the following subsidiaries as Subprocessors to provide the Application Service and other services purchased by Customer depending on the Customer's location and data storage configurations.

SubprocessorPurpose of Processing & Data ProcessedLocation
Mixpanel International, Inc.Mixpanel International, Inc. and its affiliated companies are wholly owned subsidiaries of Mixpanel, Inc., which provides access to Mixpanel's services and additional processing activities to our customers around the world.USA
Mixpanel UK LimitedTechnical support, customer support, service maintenance and security.United Kingdom
Mixpanel APAC Pte. Ltd. (Singapore)Technical support, customer support, service maintenance and security.Singapore
Mixpanel, S.L. (Spain)Technical support, customer support, service maintenance and security.Spain
Mixpanel Israel Limited Ltd.Technical support, customer support, service maintenance and security.Israel
Mixpanel India Service Pvt. Ltd.Technical support, customer support, service maintenance and security.India
Mixpanel, S.L., France BranchTechnical support, customer support, service maintenance and security.France