Lattice's Subprocessor List | Lattice

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·10Pines

• ·Services provided: Software Development Services
• ·Security and privacy information: 10Pines Privacy and Security Policy Location: Argentina

·Atlassian

• ·Services provided: Customer Support (Loom)
• ·Security and privacy information: Atlassian Trust Center Location: United States

·Amazon Web Services

• ·Services provided: Hosting & data storage
• ·Security and privacy information: AWS Security and Compliance Location: United States, European Union

·Courier

• ·Services provided: Messaging
• ·Security and privacy information: Courier Trust Center Location: United States

·Cloudflare, Inc.

• ·Services provided: Content delivery network, web application firewall, and DDoS protection
• ·Security and privacy information: Cloudflare Trust Hub Location: United States

·Datadog

• ·Services provided: Application monitoring and infrastructure status monitoring
• ·Security and privacy information: DataDog Security and Compliance Location: United States

·Fivetran

• ·Services provided: Data integration
• ·Security and privacy information: Fivetran Trust Center Location: United States

·Gong

• ·Services provided: Customer support
• ·Security and privacy information: Gong Trust Center Location: United States

·Google Cloud Products

• ·Services provided: Business Operational Processes (Google Workspace); Analytics (Looker)
• ·Security and privacy information: Google Cloud Trust Center Location: United States

·Intercom

• ·Services provided: Customer support
• ·Security and privacy information: Intercom Trust Center Location: United States

·Mailgun

• ·Services provided: Email
• ·Security and privacy information: MailGun Trust Center Location: United States

·Material Security, Inc.

• ·Services provided: Email security and data loss prevention
• ·Security and privacy information: Material Security Trust Center Location: United States

·Orca

• ·Services provided: Cloud security vulnerability management
• ·Security and privacy information: Orca Trust Center Location: United States

·Pendo

• ·Services provided: Customer Onboarding (Orchestrate)
• ·Security and privacy information: Pendo Trust Center Location: United States

·Qualtrics

• ·Services provided: Customer experience management
• ·Security and privacy information: Qualtrics Data Protection and Privacy Location: United States

·Slack

• ·Services provided: Messaging integration (Slack)
• ·Security and privacy information: Slack Trust Center Location: United States

·Sentry

• ·Services provided: Logging
• ·Security and privacy information: Sentry Trust Center Location: United States

·Splunk

• ·Services provided: Security logging and monitoring
• ·Security and privacy information: Splunk Compliance Center Location: United States

·Tines

• ·Services provided: Security automation
• ·Security and privacy information: Tines Trust Center Location: United States

·Twilio Segment

• ·Services provided: Analytics
• ·Security and privacy information: Segment Trust Center Location: United States

·Workato

• ·Services provided: Data Integration
• ·Security and privacy information: Workato Trust Center Location: United States

·WorkRamp

• ·Services provided: Learning Management System (in support of Lattice University)
• ·Security and privacy information: WorkRamp Trust Center Location: United States

·Zendesk

• ·Services provided: Customer support
• ·Security and privacy information: Zendesk Trust Center Location: United States

·Zoom

• ·Services provided: Customer support
• ·Security and privacy information: Zoom Trust Center Location: United States

·Zscaler

• ·Services provided: Data loss prevention and monitoring
• ·Security and privacy information: Zscaler Trust Center Location: United States ════════════════════════════

·Optional Subprocessors

·Applicable only to specific features within Lattice that customers have opted-in to use:

·Hyperdoc, Inc. (Recall.ai)

• ·Services provided: Meeting transcription bot
• ·Security and privacy information: Recall.AI Trust Center Location: United States

·Langsmith

• ·Services provided: Monitoring and optimization for Lattice AI features
• ·Security and privacy information: Langsmith Security Policy Location: United States

·Merge

• ·Services provided: Data integration service for certain Lattice AI features
• ·Security and privacy information: Merge Security and Privacy Location: United States, European Union

·OpenAI

• ·Services provided: AI models in support of Lattice's AI-powered features
• ·Security and privacy information: OpenAI Security and Privacy Location: United States

·ORY Corp.

• ·Services provided: Authentication management (specifically for customers using Lattice MCP only)
• ·Security and privacy information: Ory Network Trust Center
• ·Location: United States and EU (based on customer data residency)