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List of Subprocessors

527 words, 30 clausesupdated July 13, 2026read 13/10/2026source

·Front Subprocessors

·Effective July 13, 2026

·Previous versions of this document:

·What is a Subprocessor

·A subprocessor is a third-party entity engaged by Front to perform services that may require the entity to access to or process Personal Data that Front handles on behalf of its customers. Front engages different types of subprocessors to perform various functions as explained below.

·Front Customers may subscribe to receive notifications of updates to this policy by clicking here.

·Third Party Subprocessors

Entity Legal Name, Registered Address and WebsiteProcessing ActivityCountry Where Processing Performed
Ably Realtime Ltd. 9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN ably.comReal-time eventsUnited States, Ireland, Germany
Algolia, Inc. 3790 El Camino Real, Unit #518, Palo Alto, CA 94306 algolia.comSearching functionalityUnited States
Amazon Web Services, Inc. 410 Terry Avenue North Seattle, WA 98109 aws.amazon.comCloud hosting; Content delivery network; AI-enabled functionalityUnited States, European Union 1
Anthropic PBC 548 Market St, PMB 90375, San Francisco, CA 94104 https://www.anthropic.com/Customer supportUnited States
Azure by Microsoft Corporation, Inc. One Microsoft Way. Redmond, Washington 98052-6399 microsoft.comAI-enabled functionalityUnited States, Sweden, Poland, France, Germany, Switzerland, Netherlands
ClickHouse, Inc. 601 Marshall St. Redwood City, CA 94063 clickhouse.comReporting and analytics; Conversation transcriptionUnited States
Datadog, Inc. 620 8th Avenue, 45th Floor, New York, New York 10018 datadog.comBackend infrastructure servicesUnited States
Fastly, Inc. 475 Brannan St. #300. San Francisco, CA 94107 fastly.comCaching service providerUnited States
Google, LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA google.comEmailing and office applications; AI-enabled functionalityUnited States and European Union
Observe, Inc. 520 S El Camino Real # 400, San Mateo, CA 94402 observeinc.comBackend infrastructure servicesUnited States
Omni Analytics Inc. 3130 20th St, Ste 308, San Francisco, CA 94110 omni.coData analytics dashboarding *For customers who have arranged professional services with FrontUnited States, Canada, and Ireland
OpenAI, Inc. 3180 18th St. San Francisco, California 94110 openai.comAI-enabled functionalityUnited States
Sendgrid by Twilio, Inc. 101 Spear Street, First Floor, San Francisco, CA 94105 twilio.comEmail service providerUnited States
Snowflake, Inc. 106 East Babcock Street, Suite 3A, Bozeman, Montana 59715 snowflake.comData warehouse servicesUnited States
Zapier 548 Market Street, #62411San Francisco, CA 94104-5401 https://zapier.com/Customer supportUnited States

11 The entity country for this subprocessor will depend on the region chosen for your Front account. If you choose the United States Service Region the subprocessor location is primarily the United States, and we use the United States service region option with that subprocessor. If you choose the EU Service Region the subprocessor location will primarily be one of the European Union countries.

·Front Group Subprocessors

·The following entities control, are controlled by, or are under common control with FrontApp, Inc.

Entity NameProcessing ActivityEntity Country
FrontApp, Inc.Technical and Operational Support for all Front Services.United States
FrontApp SARLCustomer Support OperationsFrance
FrontApp Ireland LimitedCustomer Support OperationsIreland