notice

Cookie Policy

2,693 words, 110 clausesupdated June 11, 2026read 13/10/2026source

·Effective as of June 11, 2026.

11. Introduction

·The following technologies are used by FrontApp, Inc. ("Front," "we", "us" or "our"), our service providers, and advertising partners to automatically collect information through our websites and mobile applications (the "Service") and in connection with our marketing activities:

·Cookies, which are text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser for the purpose of tracking user activity and patterns, helping the visitor navigate between pages efficiently, remembering preferences, improving the visitor's browsing experience, and enabling functionality, analytics, and targeted advertising. Cookies used on our site include cookies that we serve as well as cookies served by third parties that we work with to enable the services they provide, such as analytics services that track traffic and usage. You can learn more about cookies and how to control them at www.allaboutcookies.org.
·Pixels, also known as web beacons or clear GIFs, which are embedded in software code or invisibly in image files within webpages or HTML formatted emails and used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns. We may use pixels to collect information about your interactions with our email messages, such as the links you click on and whether you open or forward a message, the date and time of these interactions and the device you use to read emails.
·Browser web storage (including HTML5), also known as locally stored objects, functions like cookies but enables the storage of a larger amount of data.
·Software development kits, or SDKs, which are used to incorporate third party computer code into our Service that allows our service providers or advertising partners to collect data directly from our Service for a variety of purposes, including to provide us with analytics regarding the use of our Service, to add features or functionality to our Service, or to facilitate and measure the effectiveness of online advertising.
·Chatbot features. The Service provides users with chatbots that users can use to get information and support. We and the third parties that support these features monitor and record the information you submit to the chat to enable the chat and for the other purposes described in our Privacy Notice. When you use these features, you are not communicating with a human.

·The categories of data collected by these technologies are described in more detail in the automatic collection section of our Privacy Notice.

22. Cookies

·The categories of cookies used on our sites include:

·Strictly Necessary. These cookies are necessary for the website to function and cannot be switched off.
·Performance. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our sites. They help us to know which pages are the most and least popular and see how visitors move around the sites.
·Advertising and social media. Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

·The specific cookies used on the Services are as follows:

Name of the cookie	Category and purpose	Duration of cookie storage after visit	Who serves the cookie
SM	Advertising and Social Media: Used in synchronizing the MUID across Microsoft domains.	Session	Microsoft
rt	Advertising and Social Media: Helps MNTN understand the "round trip" of a consumer, from seeing an advertisement to eventually visiting Front's website.	Persistent: 1 year	MNTN
cebs	Performance: Tracks the current user session across different pages.	Session	Crazy Egg
cebs_	Performance: Tracks the current user session across different pages.	Session	Crazy Egg
_ce.clock_data	Performance: Tracks difference between user time zone and server time zone.	Persistent: 1 day	Crazy Egg
__cflb	Strictly Necessary: Cloudflare cookie set by Qualified to maintain chat state and user interaction across website visits.	Session	Cloudflare (used by Qualified)
__q_state_1ma12v8c9weKFaJi	Strictly Necessary: Preserves browsing state and conversation history across pages.	Persistent: 1 year	Qualified
_ce.s	Performance: Tracks a recording visitor session unique ID, tracking host and start time	Persistent: 1 year	Crazy Egg
IndrX0RwYk1HS*	Performance: Used to track page visits in an immediate session to understand which services a visitor is interested in.	Session	UnifyGTM
unify_session_id	Performance: Used to track page visits an immediate session to understand which services a visitor is interested in.	Session	UnifyGTM
unify_visitor_id	Performance: Used to track page visits across sessions to understand which services a visitor is interested in.	Persistent: 400 days	UnifyGTM
ahoy_visit	Advertising and Social Media: Used by Crozdesk to distinguish between unique sessions.	Persistent: 1 day	Revleads
ahoy_visitor	Advertising and Social Media: Used by Crozdesk to distinguish between unique visitors to the site.	Persistent: 1 year	Revleads
__cf_bm	Advertising and Social Media: Helps manage incoming traffic that matches criteria associated with bots.	Session	Revleads
OptanonAlertBoxClosed	Strictly Necessary: Necessary to prevent visitors to front.com from seeing the website's cookie banner after they have closed it out.	Persistent: 1 year	OneTrust
OptanonConsent	Strictly Necessary: Necessary to track whether visitors to the website have accepted certain cookie categories.	Persistent: 1 year	OneTrust
optimizelySession	Performance: Tracks new/returning visitor functionality for A/B test experimentation.	Persistent: 1 year	Optimizely
optimizelyOptOut	Strictly Necessary: Stores if the user has opted out of Optimizely A/B test experimentation.	Persistent: 1 year	Optimizely
__cf_bm	Strictly Necessary: Helps manage incoming traffic that matches criteria associated with bots.	Session	Cloudflare
_cfuvid	Strictly Necessary: Set by the content delivery network provider Cloudflare for rate limiting policies.	Session	Cloudflare
__cf_bm	Strictly Necessary: Helps manage incoming traffic that matches criteria associated with bots.	Session	Cloudflare (used by HubSpot)
__cf_bm	Strictly Necessary: Helps manage incoming traffic that matches criteria associated with bots.	Session	Cloudflare (used by Goldcast)
__cf_bm	Strictly Necessary: Helps manage incoming traffic that matches criteria associated with bots.	Session	Cloudflare (used by G2)
_cfuvid	Strictly Necessary: Set by HubSpot's content delivery network provider Cloudflare for rate limiting policies.	Session	Cloudflare (used by HubSpot)
ph_phc_*	Strictly Necessary: Helps identify website behavior.	Persistent: 14 days	HockeyStack
f_attr	Strictly Necessary: Set and used by Front for audience measurement.	Persistent: 1 month	Front
p_attr	Strictly Necessary: Set and used by Front for audience measurement.	Persistent: 1 month	Front
__cf_bm	Strictly Necessary: Helps manage incoming traffic that matches criteria associated with bots.	Session	Cloudflare (used by Qualified)
_gat	Strictly Necessary: Used by Google to throttle request rate.	Persistent: 1 hour	Google
_ga	Strictly Necessary: Used to calculate visitor, session and campaign data for the site's analytics reports.	Persistent: 1 year	Google
optimizelyDomainTestCookie	Performance: Allows testing of different versions of website pages to different users at the same time and to track how users navigate around our website.	Persistent: 5 months	Optimizely
AWSELB	Performance: Used by Elastic Load Balancing from Amazon Web Services to map the visitor's session to the instance and enables "sticky sessions".	Session	Amazon Web Services (used by Optimizely)
__hstc	Performance: Used for website analytics.	Persistent: 6 months	HubSpot
__hssrc	Performance: Used for website analytics.	Expires at end of session.	HubSpot
cookietest	Strictly Necessary: Used to determine if the visitor has accepted the cookie consent box.	Session	HubSpot
ASP.NET_SessionId	Performance: Used for website analytics.	Session	TEI by Forrester
messageUtk	Performance: Used to enable the ability for chatbots to recognize users across sessions.	Persistent: 13 months	HubSpot
optimizelyEndUserId	Performance: Serves as a unique user identifier for Optimizely service, which allows us to test different versions of website pages to different users at the same time and to track how users navigate around our website.	Persistent: 6 months	Optimizely
__hssc	Performance: Used for website analytics.	Persistent: 30 minutes	HubSpot
hubspotutk	Performance: Facilitates user authentication.	Persistent: 6 months	HubSpot
ajs_user_id	Performance: Sets a user ID to track for analytics.	Persistent: 1 year	Front
ajs_anonymous_Id	Performance: Used for anonymous visitor identification for analytics.	Persistent: 1 year	Front
__hs_opt_out	Strictly Necessary: Used to remember cookie preferences when users visit web pages hosted by HubSpot.	Session	HubSpot
__hs_initial_opt_in	Strictly Necessary: Used to remember cookie preferences when users visit web pages hosted by HubSpot.	Session	HubSpot
_hs_gpc_banner_dismiss	Strictly Necessary: Used to remember cookie preferences when users visit web pages hosted by HubSpot.	Session	HubSpot
__hs_cookie_cat_pref	Strictly Necessary: Used to remember cookie preferences when users visit web pages hosted by HubSpot.	Session	HubSpot
__hs_notify_banner_dismiss	Strictly Necessary: Used to remember cookie preferences when users visit web pages hosted by HubSpot.	Session	HubSpot
__hs_do_not_track	Strictly Necessary: Used to remember cookie preferences when users visit web pages hosted by HubSpot.	Persistent: 5 months	HubSpot
_ga_xxxxxxxxxx	Strictly Necessary: Used to determine user geo.	Persistent: 2 years	Google
_gid	Strictly Necessary: Used for website analytics.	Persistent: 2 years	Google
AWSELBCORS	Performance: Used by Elastic Load Balancing from Amazon Web Services to effectively balance load on the servers.	Persistent: 1 day	Amazon Web Services (used by Optimizely)
optimizelyRumLB	Performance: For a small percentage of visitors (less than 10%), Optimizely attempts to collect performance and product usage telemetry. This process is called Real User Monitoring or RUM. This cookie controls the AWSELB cookie's attributes.	Session	Optimizely
_clsk	Advertising and Social Media: Used by Microsoft Clarity to connect multiple page views by a user into a single Clarity session recording.	Persistent: 1 day	Microsoft
_uetvid	Advertising and Social Media: Used by Microsoft Bing Ads to facilitate engaging with a user that has previously visited our website.	Persistent: 13 months	Microsoft
_gcl_au	Advertising and Social Media: Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.	Persistent: 2 months	Google
browser_id	Advertising and Social Media: Used for identifying the visitor browser on re-visit to the website.	Persistent: 5 years	Slideshare
GCL_AW_P	Advertising and Social Media: Used by Google Ads to provide ad delivery or retargeting.	Persistent: 89 days	Google
_gcl_aw	Advertising and Social Media: Used to serve Google AdWord ads.	Persistent: 3 months	Google
_gcl_gs	Advertising and Social Media: Used to serve Google DoubleClick ads.	Persistent: 3 months	Google
_fbp	Advertising and Social Media: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	Persistent: 90 days	Facebook
_uetsid	Advertising and Social Media: Used by Bing to determine what ads should be shown that may be relevant to the end user.	Persistent: 1 day	Microsoft
VISITOR_INFO1_LIVE	Advertising and Social Media: Used by Youtube to keep track of user preferences for Youtube videos embedded in sites; it can also determine whether the website visitor is using the new or old version of the Youtube interface.	Persistent: 180 days	YouTube
VISITOR_PRIVACY_METADATA	Advertising and Social Media: Stores the user's cookie consent state for the current domain.	Persistent: 180 days	YouTube
test_cookie	Advertising and Social Media: Used to check if the user's browser supports cookies.	Persistent: 1 day	Google
YSC	Advertising and Social Media: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.	Session	YouTube
__Secure-xxxxxxx	Advertising and Social Media: Used for YouTube advertising.	Session	YouTube
NID	Advertising and Social Media: Used to profile the interests of web users and sell advertising space to organizations based on such interest profiles as well as aligning ads to the content on the pages where its customer's ads appear.	Persistent: 180 days	Google
IDE	Advertising and Social Media: Facilitates real time bidding advertising exchange.	Persistent: 13 months	Google
sa-user-id	Advertising and Social Media: Facilitates targeted ads on third party websites.	Persistent: 1 year	StackAdapt
sa-user-id-v2	Advertising and Social Media: Facilitates targeted ads on third party websites.	Persistent: 1 year	StackAdapt
sa-user-id-v3	Advertising and Social Media: Facilitates targeted ads on third party websites.	Persistent: 1 year	StackAdapt
zitok	Strictly Necessary: Used to maintain a unique visitor identifier as part of contact record submitted by visitor.	Persistent: 1 year	ZoomInfo
_rdt_uuid	Advertising and Social Media: Facilitates targeted ads served by Reddit.	Persistent: 90 days	Reddit
li_gc	Advertising and Social Media: Enables content sharing.	Persistent: 5 months	LinkedIn
lidc	Advertising and Social Media: Set by LinkedIn and used for routing.	Session	LinkedIn
bcookie	Advertising and Social Media: Enables LinkedIn functionality on site pages.	Persistent: 1 year	LinkedIn
MUID	Advertising and Social Media: Identifies unique web browsers visiting Microsoft sites for advertising, site analytics, and other operational purposes.	Persistent: 1 year	Microsoft
tt	Advertising and Social Media: Used to serve MNTN digital ads.	Persistent: 1 year	MNTN
guid	Advertising and Social Media: Used to serve MNTN digital ads.	Persistent: 1 year	MNTN

33. Your choices

·You can use the following methods to prevent the technologies described above from collecting data about you:

·Our cookie settings. You can change your preferences for cookies at any time by visiting the Your Privacy Choices link in the website footer.
·Global Privacy Control (GPC). You can broadcast the Global Privacy Control to opt-out for each participating browser system that you use. Learn more at the Global Privacy Control website. Learn more at https://globalprivacycontrol.org.
·Browser settings. Most browsers let you reject cookies and clear cookies and browser web storage. To do this, follow the instructions in your browser settings.
·Blocking images/clear gifs. Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your browser settings.
·Industry group opt-out tools. You can opt out of receiving targeted ads on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. You can also opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by using the AppChoices mobile app. Please note that we may work with companies that offer their own opt-out mechanisms and may not participate in these opt-out programs.

·If you disable our cookies or other technologies, you may experience some inconvenience in your use of our Service. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our sites.

·Changes

·The technologies we use may change from time to time and this notice is subject to change at any time.

·Questions

·If you have any questions about this Cookie Notice, please contact us at [email protected].

·English version controls

·Non-English translations of this notice are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version is authoritative and controls.