2,514 words, 39 clausesno date on the pageread 17/10/2026source
·Last Updated on May 21, 2024
·What is the purpose of these Partner Network Terms and Conditions? These Partner Network Terms and Conditions ("Partner Network Terms and Conditions") supplement the terms of your Partner Agreement ("Agreement") and provide additional details regarding the Program and the benefits of participating as a DigitalOcean partner.
·These Partner Network Terms and Conditions take effect when you click "I accept" or other functionality indicating your acceptance of its terms or when you accept the Agreement. If you commence reselling Services, create an Account, or otherwise commence participating in the Program prior to taking any action described in the preceding sentence, you will also be deemed to have accepted the Agreement and these Partner Network Terms and Conditions.
·Capitalized terms used but not defined in these Partner Network Terms and Conditions have the meanings given to them in the Agreement.
1.11.1 Program Application. In order to participate in the Program as a DigitalOcean partner, you must submit a completed Program application through our Program site, agree to the End Customer Terms and the Partner Program Documents (including these Partner Network Terms and Conditions), and be accepted by us into the Program. We will notify you as to whether we accept your Partner application and may accept or decline your application for any lawful reason. Our approval, if granted, may include limitations on the scope of your participation in the Program (e.g. via Program Tracks, Territory, resale models, etc.) and those will be documented in your Account or other Program-related correspondence from us.
1.21.2 Creation of Partner Account. If you are accepted into the Program, you must create a Program account (an "Account") where you can manage your participation in the Program. We may use your Account information to send you information about us, our Services, the Program, or other information that we think might be of interest to you. We handle your Account information, and any other personal information we receive from your use of the Program site or otherwise collect from you during your participation in the Program ("Account Information"), in accordance with the DigitalOcean privacy notice located at https://www.digitalocean.com/legal/privacy-policy (and any successor or related locations designated by us), as may be updated by us from time to time (the "Privacy Policy"). Except to the extent we are at fault, you are responsible for all activities that occur under your Account.
1.31.3 Referral of End Customers. If you participate in a Program Track that includes the referral of prospective End Customers to us, but does not involve your resale of Services, you may be eligible to receive compensation for qualifying referrals. The types of referrals that qualify, the manner in which referrals must be tracked, and the associated payments for qualifying referrals are specified in the applicable Program Guide(s).
1.41.4 Program Resale Models. If you participate in a Program Track that includes the resale of Services to End Customers, you may be eligible to resell through two resale models. Under the "Sub-Account Model," you are responsible for creating a sub-account under your Account for each End Customer in accordance with the Program Guide or other Program documentation we provide. Usage and consumption of Services by End Customers will be tracked at the sub-account level and we will invoice you for all usage and consumption by your End Customers. References to your Account include all sub-accounts. Under the "Partner Account Model," End Customers will access and consume Services under your Account and we will not track usage or consumption by End Customer. You must designate which model you choose for resale through your Account. We have the right to modify, remove or add resale models from time to time and will provide reasonable advance notice if we elect to no longer support a resale model that you have selected.
1.51.5 Our Interaction with End Customers. You may provide information to us about End Customers or prospective End Customers, including personal information ("End Customer Information"). End Customer is distinct from information that an End Customer processes through the Services and that information is subject to the End Customer Terms. You will obtain all necessary rights, consents and approvals to provide the End Customer Information to us and for us to handle the information in accordance with our Privacy Policy. You acknowledge that we have the right to (a) directly communicate and interact with each End Customer without your participation using End Customer Information, and (b) terminate an End Customer's ability to access and use the Services in accordance with the End Customer Terms.
1.61.6 Management of End Customer Orders. If you are reselling Services to End Customers under a Program Track, the following terms apply to your management of End Customer orders:
1.71.7 Program Guides. The Program Guide for each Program Track includes important details regarding the Program. You may access the Program Guides through your Account. The Program Guides are incorporated by reference into these Partner Network Terms and Conditions and your acceptance of these Partner Network Terms and Conditions or the Agreement also indicate your acceptance of the Program Guides. The Program Guides may be updated from time to time in accordance with the Agreement.
1.81.8 Partner Tiers. Within each Program Track, there may be different partner tiers. The criteria for reaching each tier are set forth in the applicable Program Guide or other Program information we provide. We may change these criteria at any time. Different tiers of partners may qualify for different levels of referral fees, discounts or Benefits (as defined in Section 2.1).
1.91.9 End Customer Support. You are responsible for providing technical support to your End Customers. As part of the Program, we may provide you with partner resources to facilitate your provision of support. You will provide reasonable levels of support to your End Customers and will comply with any support programs and requirements included in any Program Guide or other Program materials that we provide.
1.101.10 Your Conduct. You will at all times (a) conduct your activities in the Program in a professional and competent manner and in accordance with the DigitalOcean Code of Business Conduct and Ethics located at https://investors.digitalocean.com/governance/governance-documents/default.aspx (and any successor or related locations designated by us), as may be updated by us from time to time (the "DigitalOcean Code of Conduct"), (b) comply with the DigitalOcean Community Code of Conduct located at https://www.digitalocean.com/community/pages/code-of-conduct (and any successor or related locations designated by us), as may be updated by us from time to time (the "DigitalOcean Community Code of Conduct"), (c) comply with all applicable laws, rules, and regulations, and orders of any governmental authority, and (d) not engage in any harmful, false, or deceptive acts or practices.
2.12.1 Program Benefits.
3.13.1 Program Content. We may provide you with text, images, audio, video, or other content related to the Program ("Program Content"), including a graphic image identifying you as a Program participant (the "Partner Logo"). The DigitalOcean Trademark Guidelines, located here (and any successor or related locations), as they may be updated from time to time (the "Trademark Guidelines") apply to your use of the Partner Logo. You will comply with the Trademark Guidelines and any other requirements or terms that we include with the Program Content. You will provide us with any proposed use of the Program Content or Partner Logo and will proceed with the use only if approved by us. You will not use the Program Content or Partner Logo for any other purpose.
3.23.2 Third Party Data. If we provide any third party data ("Third Party Data") to you, you will handle, use, and process such Third Party Data (a) in accordance with applicable data protection laws, (b) only for the purpose for which it is provided, and © in accordance with your privacy policy and the Partner Program Documents. You will delete any such Third Party Data upon our request or the request of any third party, or as required by applicable law. With the exception of End Customer Information (which is discussed in Section 1.5), you will not provide any Third Party Data to us without our prior, written consent.
·THE PROGRAM CONTENT, THIRD PARTY DATA, AND ANY BENEFITS OR OTHER MATERIALS THAT WE MIGHT OFFER THROUGH THE PROGRAM (COLLECTIVELY, "PROGRAM MATERIALS") ARE PROVIDED TO YOU "AS-IS." EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE (A) MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE REGARDING THE PROGRAM OR PROGRAM MATERIALS, AND (B) DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED OR EXPRESS WARRANTIES (I) OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR QUIET ENJOYMENT, (II) THAT THE MATERIALS WILL BE ERROR FREE OR FREE OF HARMFUL COMPONENTS, AND (III) ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE.
·The Agreement governs our right to modify these Partner Network Terms and Conditions. The Agreement also includes limitations on our liability, confidentiality terms and other provisions that apply to all Partner Program Documents. Please review the Agreement terms carefully, as they also affect your rights and obligations under these Partner Network Terms and Conditions.
3,266 words, 74 clausesno date on the pageread 17/10/2026source
·Last Updated on October 13, 2026
·This Privacy Policy describes how DigitalOcean, LLC and its affiliates ("DigitalOcean," "we," "our" or "us") collect, use, and share Personal Information (including "Personal Data," as those terms are defined under applicable law) in connection with your use of our websites (including www.digitalocean.com, www.cloudways.com, and related domains and websites), services, and applications (collectively, the "Services"). This Privacy Policy (the "Privacy Policy") does not apply to information or content our customers may process when using our Services.
·If you are looking for California-specific information, check out our CCPA Privacy Notice as well, which is incorporated into this Privacy Policy.
·We may collect and receive information about users of our Services ("users," "you," or "your") from various sources, including: (i) information you provide through your user account on the Services (your "Account") if you register for the Services; (ii) your use of the Services; and (iii) from third-party websites, services, and partners.
·We recommend that you read this Privacy Policy in full, including the Additional Disclosures referenced at the bottom of this document, to ensure you are fully informed. If you have any questions about this Privacy Policy or DigitalOcean's data collection, use, and disclosure practices, please contact us at privacy@digitalocean.com.
·We collect Personal Information about you as follows:
·We use Personal Information for the following purposes and in accordance with the legal bases outlined below: Purpose | Examples | Legal bases
| To provide, operate, administer, maintain, improve, expand, personalize, and analyze your Usage Data, and to develop new products, Services, features, or functionality based on your Usage Data | To create, update, and manage your DigitalOcean account or improve the Services based on Usage Data we collect | Performance of a contract or legitimate interest |
|---|---|---|
| To process your transactions | To share and receive information about your payment method and transaction data from our payment processors | Performance of a contract or legitimate interest |
| To complete surveys or conduct research | To develop new services, solutions, and products or get feedback from you on existing services | Legitimate interest |
| To communicate with you (either directly or through a partner) including to send you information about our Services or events or to provide you customer service | To manage your online requests for more information or demos or to contact you if needed | Take steps prior to entering into a contract or performance of a contract |
| To send you marketing or promotional materials | To send you marketing and promotional materials about DigitalOcean services | Legitimate interest |
| To prevent fraud or misuse of our Services, and to protect the security and integrity of our Services, IT systems, network, and architecture | To investigate suspicious or fraudulent activity, to protect our business from fraud or risk, to take action in the event of a security breach, or to investigate any disputes | Legitimate interest |
| To comply with legal obligations and protect our, your, and third parties' rights, privacy, safety, or security | To comply with legal obligations and manage your data access and deletion requests | Legal and regulatory obligations to which DigitalOcean is subject |
·We may share the information we collect in various ways, including the following:
·You may access other third-party offerings through the Services, for example by clicking on links to those third-party offerings from within the Services. DigitalOcean is not responsible for the privacy policies and/or practices of these third-party offerings, and we encourage you to carefully review their privacy policies. For the avoidance of doubt, this Privacy Policy does not apply to your use of third party services or sites. By providing these links to third parties, we do not endorse those third party services or sites and such links are provided for your convenience and informational purposes only.
·DigitalOcean is committed to data security. To do so, we employ a variety of security technologies and measures designed to help protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Information.
·For more information on DigitalOcean's security controls, please see the following resources: Data Processing Agreement (DPA) Certification Reports
·We retain your Personal Information for as long as necessary to provide you our Services, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
·If you are a registered user, you may access certain information associated with your Account by logging into our Services or emailing privacy@digitalocean.com. If you terminate your Account, any public activity on your Account prior to deletion may remain stored on our servers and may remain accessible to the public.
·To help protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited where access and correction could: (i) inhibit DigitalOcean's ability to comply with a legal obligation; (ii) inhibit DigitalOcean's ability to investigate, make or defend legal claims; (iii) result in disclosure of personal data about a third party; or (iv) result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to DigitalOcean or a third party.
88. Your Data Protection Rights Under the General Data Protection Regulation (GDPR)
·If you are a resident of the EEA, Switzerland, or the United Kingdom ("UK"), you have the following data protection rights:
·We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
·You can use some of the features of the Services without registering, thereby limiting the type of information that we collect.
·You may unsubscribe from receiving certain promotional emails from us. If you wish to do so, simply follow the instructions found at the end of the email.
·Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. Please note that, if you choose not to accept cookies, some features and the personalization of our Services may no longer work for you.
·DigitalOcean does not knowingly collect information from children under the age of 13, and children under 13 are prohibited from using our Services. If you learn that a child has provided us with Personal Information in violation of this Privacy Policy, you can alert us at privacy@digitalocean.com.
·This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on our websites. If we materially change the ways in which we use or share Personal Information previously collected from you through our Services, we will notify you through our Services, on this page, by email, or other communication.
·With respect to Personal Data of Data Subjects located in the EEA, Switzerland, or the United Kingdom that Customer transfers to DigitalOcean or permits DigitalOcean to access, the parties agree that by executing the DPA they also execute the Standard Contractual Clauses, which will be incorporated by reference and form an integral part of the DPA. The parties agree that, with respect to the elements of the Standard Contractual Clauses that require the parties' input, Schedules 1-3 contain all the relevant information.
·DigitalOcean, LLC complies with the EU-U.S. Data Privacy Framework ("EU-U.S. DPF"), the UK Extension to the EU-U.S. DPF ("UK Extension"), and the Swiss-U.S. Data Privacy Framework ("Swiss-U.S. DPF") as set forth by the U.S. Department of Commerce. DigitalOcean has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension. DigitalOcean has also certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (together with the EU-U.S. Data Privacy Framework Principles, the "DPF Principles") with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Privacy Policy and the DPF Principles, the DPF Principles will govern. To learn more about the Data Privacy Framework ("DPF") program, and to view our certification, please visit https://www.dataprivacyframework.gov/. DigitalOcean's compliance with the EU-U.S. DPF, UK Extension, and Swiss-U.S. DPF is subject to the investigatory and enforcement powers of the Federal Trade Commission.
·Please also refer to our GDPR FAQ and Data Processing Agreement for more information about data transfers.
·DigitalOcean complies with the DPF Principles for all onward transfers of personal data from the EU, UK, and Switzerland, including the onward transfer liability provisions.
·DigitalOcean commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU, UK, and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension, and the Swiss-U.S. DPF should first contact DigitalOcean using the details provided below.
·In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, DigitalOcean LLC commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to the American Arbitration Association ("AAA"), an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://go.adr.org/dpf_irm.html for more information or to file a complaint. The services of AAA are provided at no cost to you.
·For complaints regarding DPF compliance not resolved by any of the other DPF mechanisms, you have the possibility, under certain conditions, to invoke binding arbitration. Further information can be found in Annex 1 of the DPF Principles.
1313. Google User Data.
·DigitalOcean's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, available at developers.google.com/terms/api-services-user-data-policy, including the Limited Use requirements. Where a DigitalOcean service accesses Google user data, that service's documentation describes what data it accesses and how it uses, stores, and shares that data.
·If you have any questions or concerns about this Privacy Policy, please email us at privacy@digitalocean.com or write to us at: DigitalOcean, LLC 105 Edgeview Drive, Ste. 425 Broomfield, CO 80021 ATTN: Legal Department
·The data controller of your personal information is DigitalOcean, LLC.
·Additional Disclosures CCPA Privacy Notice
·Prior Versions of our Privacy Policy April 7, 2025 May 14, 2024 October 6, 2023 July 5, 2023 June 14, 2022 July 30, 2020