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Asana Subprocessors

1,344 words, 79 clausesupdated September 11, 2026read 08/10/2026source

·Privacy

·Subprocessors

·LAST UPDATED: September 11, 2026

·Asana engages third-party subprocessors and Asana affiliates to help us provide services to our customers. As a condition of permitting a subprocessor to process personal data, Asana (and its affiliates as applicable) will enter into a written agreement with each subprocessor containing data protection obligations at least as protective as the technical and organizational measures Asana has put into place to protect customer personal data from accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access.

·For more information on Asana's subprocessors, see the FAQ below.

·Please subscribe below to receive notifications of subprocessor changes.

·Infrastructure Subprocessors

Entity NameSubprocessing ActivityEntity Country
Amazon Web Services, Inc.Cloud service providerUnited States, Germany, Ireland, Australia, and Japan
Fireworks AI, Inc.Cloud service providerUnited States
Google, LLC (Google Cloud)Cloud service providerUnited States, Belgium, Frankfurt, London, Madrid, Milan, and Zurich

·Analytics & Data Warehouse Subprocessors

·The following subprocessors will process data to provide Asana data and analytics.

Amplitude, Inc.Analytics and Data VisualizationUnited States
Anthropic, PBCLLM ProviderUnited States
Databricks, Inc.Data WarehouseUnited States
OpenAI OpCo, LLCLLM ProviderUnited States and Norway
Segment (Twilio, Inc.)Customer Data PlatformUnited States
Tableau Software, LLC (Salesforce, Inc.)Analytics and Data VisualizationUnited States

·Customer Support Subprocessors

·The following subprocessors will process data when you engage with our support and sales teams.

Anthropic, PBCArtificial intelligence functionality for customer supportUnited States
Intercom, IncArtificial intelligence chatbot for customer supportUnited States
OpenAI OpCo, LLCArtificial intelligence functionality for customer supportUnited States and Norway
Service Cloud (Salesforce, Inc.)Customer and sales supportUnited States

·Feature-Specific Subprocessors

·The following subprocessors will process data if specific features are enabled within the service.

Amazon Web Services Inc (AWS Bedrock)Artificial intelligence enabled functionalityUnited States, European Union
Anthropic, PBCArtificial intelligence enabled functionalityUnited States
Apple, Inc.Mobile push notificationsUnited States
Cloudflare, Inc.Model Context Protocol (MCP) serverUnited States
Google, LLCMobile push notificationsUnited States
Google, LLC (Gemini Enterprise Agent Platform)Artificial intelligence enabled functionality for Google GeminiUnited States, Belgium, Frankfurt, London, Madrid, Milan and Zurich
Hyperdoc Inc. (Recall.ai)Transcription service providerUnited States, Germany, Japan
OpenAI OpCo, LLCArtificial intelligence enabled functionalityUnited States and Norway
Tray.ioIntegration infrastructure providerUnited States
Vimeo, LLCVideo messagingUnited States

·Asana Affiliates, Subsidiaries & Customer Support Contractors

·Asana affiliates have entered into a data transfer agreement that sets out the data protection requirements and incorporates the relevant data privacy frameworks and/or the applicable standard contractual clauses. Entity Name | Entity Country

Asana Software Australia Pty LtdAustralia Asana Software Canada LtdCanada Asana France SASFrance Asana Germany GmbhGermany Asana Software Iceland ehfIceland
Asana Software Ireland Limited | Ireland
Asana Ireland Technology Limited | Ireland Asana Japan KK | Japan Asana Poland sp. z o.o | Poland
Asana Software Singapore Pte Ltd | Singapore Asana Switzerland GmbH | Switzerland
Asana Software UK Limited | United Kingdom Asana, Inc. | United States Eigen, Inc. dba StackAI | United States KMC Solutions | Philippines

·Subprocessors FAQ

·How do I get notified of new Sub-processors coming on board?

·Click here to subscribe to Asana's subprocessor notifications.

·What is a subprocessor?

·A subprocessor is a third-party engaged by Asana and/or Asana affiliates to process personal data about Asana customers.

·Why does Asana use subprocessors?

·Our infrastructure subprocessors include Asana's cloud service providers and data centers in order to store and process customer data.

·Our analytics subprocessors provide Asana with data warehouses to store and process relevant customer data and analytics data to optimize product functionality and services we provide to our customers.

·Our customer support subprocessors provide Asana with services to provide customer and sales support.

·Our feature-specific subprocessors allow Asana to provide certain features to our customers such as AI functionality and video messaging. Other subprocessors we utilize allow us to offer customer support and help our business meet our customers' needs.

·Do you have Data Processing/Protection Agreements ("DPAs") in place with subprocessors?

·As a condition of permitting a subprocessor to process personal data, Asana (and its affiliates as applicable) will enter into a written agreement with each subprocessor containing data protection obligations at least as protective as the technical and organizational measures Asana has put into place to protect customer personal data from accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access.

·Do you have Standard Contractual Clauses ("SCCs") in place with subprocessors and affiliates?

·Asana, Inc. and its affiliates have entered into a data transfer agreement that sets out the data protection requirements and incorporates the appropriate EU Standard Contractual Clauses ("SCCs").

·Our subprocessors may rely on transfer mechanisms such as adequacy decisions, data privacy frameworks, or SCCs. To the extent applicable, Asana will maintain transfer mechanisms (including SCCs) in order to ensure lawful data transfers.

·Where can I get more information about subprocessors?

·For more information, please email privacy@asana.com.

·Updates

Date of ChangeChangeNotes
September 11, 2026Changed the legal name for OpenAI to OpenAI OpCo, LLC. Changed the service name of Google, LLC (Google Vertex) to Google LLC, (Gemini Enterprise Agent Platform). Changed data center locations for OpenAI OpCo, LLC , Google, LLC (Google Cloud), Google, LLC (Gemini Enterprise Agent Platform), and Fireworks.Updated to reflect a legal name change for OpenAI (now OpenAI OpCo, LLC), a service name change for Google's Vertex offering (now Google LLC, Gemini Enterprise Agent Platform), and data center location changes for OpenAI OpCo, LLC; Google Cloud; Google LLC (Gemini Enterprise Agent Platform); and Fireworks.
August 31, 2026Added Fireworks AI, Inc. as a Cloud Service ProviderSubprocessor Update Notice
June 22, 2026Added Google, LLC (Google Cloud), Google, LLC (Google Vertex) and Hyperdoc Inc. (Recall.ai)Subprocessor Update Notice
May 28, 2026Add Eigen, Inc. dba StackAIEntity added to affiliate list
April 3, 2026Add Amplitude, Inc., Anthropic, Inc. and OpenAI, Inc. as subprocessors. Remove Snowflake as subprocessor.Subprocessor Update Notice
December 10, 2025Add Intercom, Inc. to Customer Support Subprocessors.Subprocessor Update Notice
May 1, 2025Add Cloudflare, Inc. to Feature-Specifc subprocessors for our Model Context Protocol server. The Asana Model Context Protocol server is hosted on Cloudflare Workers.Subprocessor Update Notice
April 14, 2025Add AWS Bedrock to Feature-Specific SubprocessorsSubprocessor Update Notice
July 1, 2024Added Anthropic, PBC and OpenAI, LLC as subprocessor for AI chat functionalityAdded Databricks, Inc. as subprocessor for data warehouseAdded Segment (Twilio, inc.) as subprocessor for customer data platformAdded Service Cloud (Salesforce, Inc.) as subprocessor for customer and sales supportAdded Asana Poland sp. z o.o as an affiliateAdded KMC Solutions as affiliate in the PhilippinesSubprocessor Update Notice
September 12, 2023Added Anthropic, PBC as subprocessorSubprocessor Update Notice
April 27, 2023Added OpenAI, LLC as subprocessorSubprocessor Update Notice
April 27, 2023Removed Looker Data Sciences, Inc. (Google)Asana deprecated Looker Data Sciences, Inc. (Google) as this third party is no longer used in a subprocessor capacity
July 7, 2022Added Tray.io as subprocessorSubprocessor Update Notice
February 1, 2022Added Asana Switzerland GmbH to list of Asana affiliatesAsana entity operating out of Switzerland.
November 1, 2021Remove third-parties Asana has deprecated and those not used in a subprocessor capacityAsana deprecated Wildbit and Sendgrid for email processing services and has determined that other third parties are not used in a way where Asana is the processor.

·As Asana continues to grow, we may decide to work with new Subprocessors and will provide you with notice when that happens as required under your applicable agreement with Asana.