672 words, 26 clausesno date on the pageread 11/10/2026source
·REPORTING PERIOD: JANUARY 1, 2021 - JULY 31, 2025
·Asana, like most technology companies, occasionally receives requests from law enforcement agencies in the United States and elsewhere seeking information about our customers. These requests may take the form of a subpoena, court order, search warrant, National Security Letter, and orders issued under the Foreign Intelligence Surveillance Act.
·While Asana will comply with legally valid governmental requests, we care deeply about maintaining the trust of our customers. One way to maintain that trust is to inform our customers and the public about law enforcement requests that we receive through publishing and maintaining this transparency report.
·In line with our Law Enforcement Guidelines (available at https://asana.com/terms/law-enforcement-guidelines), our policy is to notify users of requests for their information, which includes a copy of the request, prior to disclosure so that they may have an opportunity to challenge the request unless: (a) we are prohibited from doing so by law or court order; (b) there are exceptional circumstances, such as an emergency involving the risk of bodily injury or death to a person or group of people or potential harm to minors; or (c) prior notice would be counterproductive (for example, if we believe that the account in question has been hijacked).
·This transparency report provides information relating to law enforcement requests for user data that we have processed during the Reporting Period. Going forward, we will provide updated reports on at least an annual basis.
| Type of Request | Number of Requests | Content Data Disclosed | Non-Content Data Disclosed Subpoena | 10 | 0 | 7 Court Order | 1 | 0 | 1 Search Warrant | 3 | 2 | 2 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| National Security Letters or FISA orders | 0 | 0 | 0 | ||||||||||||
| Reporting Period | Number of Requests | Number of customer selectors targeted |
|---|---|---|
| February 1, 2024 - July 31, 2024 | 0-249 | 0-249 |
·Although Asana is headquartered in the United States, we have a corporate presence in several other countries. When we receive requests from non-US governments we work with our external counsel to determine the validity of the request and our ability to respond under United States and other applicable laws.
| Type of Request | Number of Requests | Number of Times Data Provided Requests | 2 | 0 |
|---|---|---|---|---|
| Non-U.S. requests pursuant to an MLAT | 0 | 0 | ||||