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Apollo.io/Apollo.io Technology Partner Program | Terms & Conditions is drafted as if it could incorporate Apollo Privacy Policy | Data Rights & Opt-Out Options
Apollo.io Technology Partner Program | Terms & Conditions · p97
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Apollo.io Technology Partner Program | Terms & Conditions

4,632 words, 98 clausesupdated December 1, 2025read 13/10/2026source

·Apollo Integration Partner Agreement

·Last Updated: December 1, 2025

·This Integration Partner Agreement (the "Agreement") constitutes a legally binding agreement between the individual or entity accessing or using the services ("Partner") and ZenLeads, Inc. dba Apollo.io ("Apollo"). By clicking the "Accept," "Agree," "Submit," or similar button, or by accessing or using Apollo's services, platform, or website, the Partner acknowledges having read, understood, and agreed to be bound by all terms and conditions contained in this Agreement. The act of clicking the acceptance button or continuing to use the Services constitutes the Partner's electronic signature and manifests the Partner's intent to be bound by the terms of this Agreement. If the Partner does not agree to these terms, the Partner must not access or use the Services.

11. DEFINITIONS
  • 1"APIs" means the application program interfaces and supporting documentation made generally available to Partner by Apollo or to Apollo by Partner, as the case may be.
  • 2"Apollo Product Documentation" means the technical documentation regarding the Apollo Services generally made available to Customers, system integrators, Partners and other third parties to facilitate development work related to the Apollo Services and Apollo APIs, as well as the documentation related to Apollo Services provided by Apollo to Partner in connection with this Agreement and may include without limitation API documentation.
  • 3"Apollo Services" means the suite of services that enable partners and Customers to integrate, enrich, and orchestrate go-to-market workflows via Integration with the Apollo Platform.
  • 4"Customer" means a customer that has contracted for services from both Apollo and Partner via separate agreements.
  • 5"Integration" means the integration from the Apollo Services to the Partner's Products
  • 6"Integration Testing" means the development, testing, and validation of software integrations, APIs, or applications that connect with or utilize the Apollo Platform for the purposes of creating third-party products or services,
  • 7"Intellectual Property" means patents, trademarks, copyright and trade secrets.
  • 8"Mark" means each of the trademarks, service marks, logos, name graphics, trade names, trade dress, slogans and other similar devices owned by a party.
  • 9"Marketing Materials" means marketing materials, graphics and other materials in paper or electronic format relating to each party's respective products and/or services.
  • 10"Partner's Products" means the products and or services provided to Customers by Partner and for which the parties desire to create the Integration.
  • 11"Partner Product Documentation" means the technical documentation regarding the Partner Products generally made available to customers, system integrators, Partners and other third parties to facilitate development work related to the Partner Products and Partner APIs as well as the documentation related to the Partner Products provided by Partner to Apollo in connection with this Agreement and may include without limitation API documentation.
  • 12"Platform" means the software or other technology provided by or through Apollo to Partner pursuant to this Agreement, and all other software, systems, applications, interfaces, APIs, tools, software development kits (SDKs), programs, and any accompanying or related infrastructure, functionality, technology, or analytics made available by or through Apollo in connection therewith and/or which are otherwise required to access or utilize the Platform including, without limitation, all updates and derivative works thereof, the Usage Data, the Contributor Database. The Platform does not include Partner Products.
  • 13"Platform Generated Information" or "PGI" means outputs created by Customer through use of the Services, including for example: (i) customized prospect lists; (ii) segmentation analyses; (iii) campaign performance reports; and (iv) other Customer-specific analytics. Platform Generated Information includes, without limitation, any modified, enhanced, filtered, analyzed, segmented, organized, structured, or combined information derived from the Platform, Contributor Database, or Services, as well as any reports, visualizations, contact lists, prospect lists, market analyses, or other business intelligence outputs resulting from Customer's use of the Services
  • 14"Contributor Database" means Apollo's proprietary database of Business Contact Information and other business information that Apollo makes available to Partner and other Apollo Customers through the Platform.
  • 15"Usage Data" means data and information related to Partner's use of the Platform or Apollo's provision of the Platform, including but not limited to, system performance data, usage statistics, and data on the deliverability of communications. For the avoidance of doubt, Usage Data does not include Partner Data or any Personal Information.
22. GRANT OF LICENSE; OWNERSHIP; SUPPORT
  • 1Grant of License to Partner. Subject to Partner's compliance with this Agreement, the Documentation, the License Restrictions in Section 4 below, and all applicable laws, rules, and regulations, Apollo grants to Partner for the Term of this Agreement a non-exclusive, non-transferrable, non-sublicensable license to access and use the Platform for the purpose of developing and testing Integrations and making such Integrations available to Customers.
  • 2Grant of License to Apollo.
  • 2.1Subject to the terms of this Agreement, Partner grants Apollo a perpetual, worldwide, transferable, non- exclusive license, together with the right to sublicense, to use, distribute (directly and indirectly), modify, extend, and make derivative works from the Integration, solely in connection with enabling Customers to use the Apollo Services as integrated with Partner's Products, including without limitation as necessary to allow mutual Customers to authenticate into their account with Partner via the Integration, to support or facilitate Partner's Integration with, and the delivery of Partner's Products via the Apollo Services and to make the Integration publicly available.
  • 2.2Subject to the terms of this Agreement, Partner hereby grants Apollo a worldwide, non-exclusive, royalty-free, fully paid up, license to use those Partner APIs and Partner Product Documentation as may be necessary to integrate the Apollo Services with Partner's Products in connection with this Agreement.
  • 3Ownership.
  • 3.1Except as specifically set forth herein, each party will retain all intellectual property rights in its intellectual property and for any works or materials which it creates in connection with this Agreement. Except as explicitly licensed herein, this Agreement does not transfer any intellectual property rights between the parties. Other than as expressly set forth in this Agreement, no license or other rights in or to a party's products, services, or intellectual property is granted, and all such licenses and rights are hereby expressly reserved.
  • 3.2For clarification purposes, Partner retains all right, title, and interest in the Partner's Products and all improvements and modifications thereto and all derivative works thereof, as well as, the Partner Product Documentation, Partner Marketing Materials, Partner APIs, and all improvements and modifications thereto and all derivative works thereof.
  • 3.3For clarification purposes, Apollo retains all right, title, and interest in and to its products and services, including without limitation the Apollo Services, Apollo Product Documentation, Apollo Marketing Materials, Apollo APIs, and all improvements and modifications thereto and all derivative works thereof.
  • 4Mark Usage Rights. During the term of this Agreement, each party may display and use the Marks of the other party to promote the Integration, or as otherwise authorized by this Agreement. Each party's use of the other party's Marks will be in accordance with any usage guidelines that may be established and communicated by the other party. No other use of a party's Marks is authorized. Each party agrees that the other party is the owner of its Marks and all goodwill attaching thereto.
  • 5Feedback. Partner grants to Apollo and its affiliates a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate into the Apollo Services any suggestion, enhancement, recommendation, correction, or other feedback provided by Partner relating to the Apollo Partner Program, the Integration, or the Apollo Services. Apollo grants to Partner and its affiliates a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate into Partner's Products any suggestion, enhancement, recommendation, correction, or other feedback provided by Apollo relating to the Partner's Products.
33. INTEGRATION OBLIGATIONS
  • 1Support. Partner will continue to support the Integration to ensure the continued efficacy of the Integration for the term of this Agreement. Partner will also be responsible for all Customer support services for its products or services, and Apollo will refer questions relating to Partner's Products or services to Partner.
  • 2Marketing. In Partner's discretion, Partner may market and promote the Apollo Services to its Customers, provided, that such marketing and promotion will (i) be consistent with the Apollo Product Documentation or other information provided by Apollo with respect to same, (ii) otherwise accurately portray the Apollo Services and (iii) be in compliance with all applicable laws.
  • 3Terms of Service. Any use of the Partner Products by any Customer in connection with the Integration will be subject to the terms of service or other agreement entered into between such mutual Customer and Partner. For the avoidance of doubt, Apollo will have no liability with respect to any such Customer's use of the Partner Products.
44. LICENSE RESTRICTIONS
  • 1General Usage Restrictions. Partner will not, and will not permit any third party (including a Customer) to:
  • 1.1use the Services or data derived therefrom to create, train, or improve a product or service that directly competes with Apollo's core offerings. This restriction does not apply to Customer's internal systems or processes that are not commercially offered to third parties;
  • 1.2resell, distribute, disclose, sublicense, transfer, sell, offer for sale, or make available any of the Contributor Database or any part of the Services to any third party;
  • 1.3access the Platform on behalf of any person or entity other than Partner;
  • 1.4incorporate any portion of the Platform or Contributor Database into Customer's own products or services;
  • 1.5use the Services for any purpose governed by the Fair Credit Reporting Act, or for any illegal purpose, or in any way that violates marketing laws such as CAN-SPAM, CASL, or the TCPA;
  • 1.6transmit false, misleading, or fraudulent information, or use the Services to: promote illegal products, firearms, adult content, or hate speech; engage in harassment or violate intellectual property rights; or transmit any malware, virus, or other harmful computer program.
  • 2Platform Generated Information Restrictions. Partner will not:
  • 2.1distribute, sell, or license PGI to third parties without ensuring compliance with all applicable data protection laws and Apollo's terms regarding the underlying Contributor Database;
  • 2.2use PGI to create competing databases or services;
  • 2.3combine PGI with other data sources in a manner that would circumvent the usage restrictions applicable to the underlying Apollo data; or
  • 2.4use PGI in any manner that would violate the rights of data subjects whose information may be contained therein.
  • 3Technical and Access Restrictions. Partner is permitted to use the Platform solely for the purpose of accessing and using the Platform as permitted by this Agreement. Partner may not:
  • 3.1Reverse assemble, reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from any of the Platform.
  • 3.2Reproduce, modify, create, or prepare derivative works of any of the Platform or related Documentation.
  • 3.3Use automated means, such as bots, crawlers, or data scraping, to access any data on the Platform or to extract information therefrom, except as expressly included within the Platform or approved in writing by Apollo.
  • 3.4Employ any measure intended to circumvent usage limitations.
  • 3.5Create any security interest in the Platform or alter, destroy, or otherwise remove any proprietary notices.
  • 3.6Disclose the results of any Platform or program benchmark tests to any third parties without Apollo's prior written consent.
  • 4API Usage Requirements.
  • 4.1Access and Integration. Partner may not access the APIs via a third party's API credentials or integrate the Apollo APIs with Customer's own product or service. In addition, Partner will exclusively use OAuth 2.0 authentication protocol or other Apollo.io-approved authentication protocols of equivalent or superior security when accessing the Apollo.io API, with all requests including a valid authentication token obtained through authorized endpoints. Partner is expressly prohibited from using unauthorized authentication methods, attempting to bypass authentication mechanisms, using deprecated endpoints, or sharing credentials between applications without explicit authorization. All authentication implementations must comply with the OAuth 2.0 framework as defined in RFC 6749 and RFC 6750 (or applicable standards for any approved alternative method), Apollo.io's published implementation guidelines, industry standard security practices, and any additional specifications required by Apollo.io
  • 4.2Usage Limitations. Partner may not circumvent or attempt to circumvent any limitations on access, calls, or other uses of the APIs. Further, Partner will not use the APIs in a manner that is excessive, abusive, or otherwise fails to comply with the Documentation or any applicable Apollo agreement.
  • 4.3Prohibited Uses. Partner is expressly prohibited from doing any of the following:
  • 4.3.1using any API to replicate or compete with any Apollo products or services, as determined by Apollo in its sole discretion;
  • 4.3.2selling, sublicensing, or otherwise providing access to any API to any third party;
  • 4.3.3transmitting any malware, virus, or other computer program that may damage, harmfully interfere with, surreptitiously intercept, or expropriate any system or data;
  • 4.3.4reverse-engineering or attempting to extract the source code from any APIs or any other Apollo product or service; or
  • 4.3.5attempting to gain unauthorized access to any systems or networks related to the APIs or to circumvent any authentication or security measures implemented by Apollo.
  • 5Monitoring and Compliance. Apollo reserves the right to monitor Partner's use of the APIs to ensure quality, improve Apollo's products and services, and verify Partner's compliance with this Agreement. Partner agrees to cooperate with Apollo in such efforts, including by providing information about its use of the APIs upon reasonable request. Apollo may also employ technological measures to enforce reasonable use limits and prohibit excessive use, including but not limited to, rate limiting and blocking IPs that indicate a violation of this Agreement.
55. REPRESENTATIONS AND WARRANTIES
  • 1Warranties. In addition to any other representation or warranty in this Agreement, each Party represents and warrants to the other that: (i) it is duly organized and validly existing and authorized to do business in the jurisdictions where it operates; (ii) it has the requisite power and authority to enter this Agreement and entering and complying with its obligations under this Agreement does not violate any legal obligation by which such party is bound; and (iii) it will comply with all applicable laws in connection with its rights and obligations under this Agreement.
  • 2DISCLAIMER OF WARRANTIES. APOLLO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY APIs, APOLLO PRODUCT DOCUMENTATION, OR APOLLO SERVICES FURNISHED TO PARTNER OR TO A THIRD PARTY PURSUANT TO THIS AGREEMENT. PARTNER DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY PARTNER'S PRODUCTS, APIS OR PARTNER PRODUCT DOCUMENTATION FURNISHED TO APOLLO OR TO A THIRD PARTY PURSUANT TO THIS AGREEMENT.
66. CONFIDENTIAL INFORMATION
  • 1As used herein, "Confidential Information" means any and all information that is disclosed by either party to the other party, either directly or indirectly, in writing, orally or by inspection of tangible objects, which if disclosed in writing or tangible form is marked as "Confidential," or with some similar designation, or that should otherwise be reasonably understood to be confidential in light of the nature of the information and the circumstances surrounding disclosure. Confidential Information does not include information that: (i) is or becomes generally known to the public through no fault of or breach of this Agreement by the receiving party; (ii) is rightfully known by the receiving party at the time of disclosure without an obligation of confidentiality; (iii) is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information; or (iv) the receiving party rightfully obtains from a third party without restriction on use or disclosure.
  • 2Use and Disclosure Restrictions. Each party will not use the other party's Confidential Information except as necessary to exercise its rights or perform its obligations under this Agreement. Except as otherwise permitted expressly by this Agreement, each party will not disclose the other party's Confidential Information to any third party except to those of its employees, and contractors that need to know such Confidential Information for the purposes of this Agreement, provided that each such employee and contractor is subject to a written agreement that includes binding use and disclosure restrictions that are at least as protective of Confidential Information as those set forth herein. Each party will use all reasonable efforts to maintain the confidentiality of all Confidential Information of the other party in its possession or control, but in no event less than the efforts that party ordinarily uses with respect to its own proprietary information of similar nature and importance. The foregoing obligations will not restrict either party from disclosing Confidential Information of the other party: (i) pursuant to the order or requirement of a court, administrative agency, or other governmental body, provided that the party required to make such a disclosure gives reasonable notice to the other party to contest such order or requirement or (ii) on an as-needed, confidential basis to its legal or financial advisors.
77. TERM AND TERMINATION
  • 1Term. Unless otherwise terminated as set forth herein, the initial term of this Agreement is one year ("Initial Term") and the Agreement will renew for consecutive one-year terms (each a "Renewal Term" and together with the "Initial Term" each a "Term") on the anniversary date of the Effective Date, unless either party provides notice of termination (in writing) at least ninety (90) days prior to the end of the applicable Initial Term or Renewal Term.
  • 2Termination. Either party has the right to terminate this Agreement upon written notice to the other party if the other party: (i) is in default of any obligation hereunder which default is incapable of being cured, or which, being capable of being cured, has not been cured within 10 days after receipt of written notice of such default or (ii) becomes insolvent, makes a general assignment for the benefit of creditors, suffers or permits the appointment of a receiver for its business or assets, becomes subject to any proceeding under any bankruptcy or insolvency law whether domestic or foreign, or has been liquidated, voluntarily or otherwise.
  • 3Effect of Termination. Upon termination of this Agreement, each party's rights to use the other party's Marks under this Agreement will immediately cease and, within ten (10) days of such termination or expiration, each party will return to the other party or destroy any Confidential Information of the other party which is then in its possession. The termination of this Agreement will not relieve a party of its outstanding obligations in connection with this Agreement, and all terms that should be expected to survive termination of this Agreement will survive.
  • 4Data Retention for Integration Testing. Partners conducting Integration Testing may retain PGI and test results only for the duration necessary to complete their integration development and testing activities, not to exceed ninety (90) days unless otherwise specified in an Order Form. Upon completion of testing or termination of these Partner Terms, Partners must delete all retained PGI except as required by law.
  • 5Termination of Customer Agreements. Either Party may terminate its respective agreement(s) with a Customer in its sole discretion and without reference to this Agreement or any Integration.
  • 6Suspension. Apollo reserves the right to monitor Customer's use of the Services to ensure quality, improve Apollo's products and services, and verify Customer's compliance with this Agreement. Customer agrees to cooperate with Apollo in such efforts, including by providing information about its use of the Services upon reasonable request. Apollo may also employ technological measures to enforce reasonable use limits and prohibit excessive use, including but not limited to, rate limiting and blocking IPs that indicate a violation of this Agreement.
88. INDEMNIFICATION/LIMITATION OF LIABILITY
  • 1Partner will indemnify, defend, and hold harmless Apollo, and its affiliates, directors, officers, employees, contractors, and agents, and our suppliers, licensors, and service providers from and against any actual or threatened loss, liability, claim, demand, damages, costs, or expenses, including reasonable attorneys' fees and expenses (collectively, "Claims"), arising out of or in connection with: (i) Partner's use of the Apollo Services; (ii) Partner's breach of this Agreement; and/or (iii) Partner's violation of any applicable law or rights held by any third party.
  • 2Apollo will have the right, but not the obligation, to participate through counsel of its choice in any defense by Partner of any Claims as to which Partner is required to defend, indemnify, or hold Apollo harmless. Partner may not settle any Claims in a manner that may impose any obligation upon Apollo without Apollo's prior written consent.
  • 3APART FROM PARTNER'S INDEMNIFICATION OBLIGATIONS HEREIN OR PARTNER'S VIOLATION OF THE LICENSE RESTRICTIONS OR A PARTY'S VIOLATION OF APPLICABLE LAW, NEITHER PARTY (NOR ITS RESPECTIVE OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, REPRESENTATIVES, AFFILIATES, PARENTS, SUBSIDIARIES, SUBLICENSEES, SUCCESSORS AND ASSIGNS, INDEPENDENT CONTRACTORS, AND RELATED PARTIES) SHALL BE LIABLE TO THE OTHER PARTY FOR ANY LOSS OF PROFITS, LOSS OF USE, LOSS OF DATA, INTERRUPTION OF BUSINESS, OR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SERVICE OR WITH THE DELAY OR INABILITY TO USE SAME, OR FOR ANY BREACH OF SECURITY, OR FOR ANY CONTENT, PRODUCTS, AND SERVICES OBTAINED THROUGH OR VIEWED ON THE SERVICE, OR OTHERWISE ARISING OUT OF THE USE OF SAME, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, REGULATION, COMMON LAW PRECEDENT OR OTHERWISE, EVEN IF THE RESPECTIVE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES AND EVEN IF SUCH DAMAGES RESULT FROM A PARTY'S ENTITY'S NEGLIGENCE OR GROSS NEGLIGENCE. IN NO EVENT SHALL APOLLO'S AGGREGATE LIABILITY FOR ANY CLAIM UNDER OR RELATING TO THIS AGREEMENT EXCEED $5,000. Some jurisdictions restrict or do not allow some of the foregoing limitations of liability in contracts, and as a result the contents of this section may not apply to you. In cases where such laws apply, our liability shall be limited to the fullest extent permitted by law.
99. GENERAL PROVISIONS
  • 1Independent Contractors. The relationship between Partner and Apollo is that of independent contractors, and nothing in this Agreement will be construed to create or imply any other relationship. Neither party has the right to bind the other in any manner whatsoever and nothing in this Agreement will be interpreted to make either party the agent or legal representative of the other or to make the parties joint venturers.
  • 2Conduct of Business. Partner agrees: (i) to refrain from making any statements with respect to the specifications, features, capabilities, or other characteristics of the Apollo Services that are derogatory or inconsistent with the technical documentation published by Apollo; and (ii) to make no representations, warranties, or guarantees regarding the Apollo Services that are inconsistent with or expand the scope of any warranties, or that limit the scope of, or conflict with, the warranty disclaimers contained in Apollo's standard contract documentation. Apollo agrees: (i) to refrain from making any statements with respect to the specifications, features, capabilities or other characteristics of the Partner's Products that are inconsistent with the technical documentation published by Partner and (ii) to make no representations, warranties, or guarantees regarding the Partner's Products that are inconsistent with or expand the scope of any warranties, or that limit the scope of, or conflict with, the warranty disclaimers contained in Partner's standard contract documentation.
  • 3U.S. Foreign Corrupt Practices Act and U.K. Bribery Act. Apollo and Partner each represent and warrant to the other: (i) that it is aware of all anti-corruption legislation that applies to this Agreement and in particular the US Foreign Corrupt Practices Act 1977 and the U.K. Bribery Act 2010; (ii) it has implemented rules and procedures that enable it to comply with this legislation and adapt to any future amendments thereto; (iii) it has implemented appropriate rules, systems, procedures, and controls for preventing the commission of corrupt acts, either by itself or its staff, and for ensuring that any evidence or suspicion of the commission of a corrupt act will be thoroughly investigated, and unless prohibited by confidentiality or law, reported to the other party; (iv) its records relating to its business, including accounting documents, are maintained and kept to ensure their accuracy and integrity; and (v) it has not made, offered, received, or been offered any illegal or improper bribe, kickback, payment, gift, or thing of value from any of the other party's employees or agents in connection with this Agreement (reasonable gifts and entertainment provided in the ordinary course of business do not violate this restriction).
  • 4Assignment. Neither party may assign this Agreement without the other party's prior written consent which will not be unreasonably withheld, provided that either party may, upon written notice to the other party, assign this Agreement in connection with the sale of substantially all of its business assets.
  • 5Governing Law. This Agreement will be governed by, and construed in accordance with, the laws of the State of California, without reference to conflicts of laws principles. The parties agree that the federal and state courts in San Francisco, California will have exclusive jurisdiction and venue under this Agreement, and the parties hereby agree to submit to such jurisdiction exclusively.
  • 6Severability; Counterparts. If any provision, or portion thereof, of this Agreement is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such determination will not impair or affect the validity, legality, or enforceability of the remaining provisions of this Agreement, and each provision, or portion thereof, is hereby declared to be separate, severable, and distinct.
  • 7Entire Agreement. This Agreement constitutes the complete, final, and exclusive agreement between the parties with respect to the subject matter herein and supersedes any and all prior or contemporaneous oral or written representations, understandings, agreements, or communications between them concerning the subject matter, including any online or other click-through terms. Any addendum or amendment to this Agreement will only be valid if in writing and signed by each party. Nothing contained in any purchase order, order acceptance form, or other similar document will in any way modify this Agreement or add any additional provisions to this Agreement.
  • 8Waiver. A waiver of any provision of this Agreement will only be valid if provided in writing and will only be applicable to the specific incident and occurrence so waived. The failure by either party to insist upon the strict performance of this Agreement, or to exercise any term hereof, will not act as a waiver of any right, promise, or term, which will continue in full force and effect.
  • 9Force Majeure. A party is not liable for non-performance of this Agreement if the non-performance is caused by events or conditions beyond that party's control and the party gives prompt notice and makes all reasonable efforts to perform.
  • 10Notices. All notices must be in writing (email to the primary contact is sufficient) and delivered to the address set forth in this Agreement or to such other address which may later be designated in writing. Notices will be effective upon receipt.
  • 11Non-Exclusive. This Agreement is non-exclusive and nothing in this Agreement may be deemed to prohibit either party from entering into any alliance, partner, referral, resale, customer, or other agreement with any party anywhere in the world either during or after the Term.
  • 12Export Compliance. Partner represents that it is not named on any U.S. government denied-parties list. Partner will not access or use the Apollo APIs, Apollo Product Documentation, or Apollo Confidential Information in a U.S.-embargoed country or region or in violation of any U.S. export law or government regulation.
  • 13Expenses. Unless otherwise agreed to in writing by the parties, each party will be responsible for its own costs associated with the performance of this Agreement.
  • 14Data Processing Agreement. The Apollo Data Processing Agreement is hereby incorporated by reference into these Terms. The parties shall comply with the terms of the Apollo Data Processing Agreement as it relates to all processing of Personal Information in connection with these Terms.
  • 15Privacy Policy. Partner acknowledges the collection, use, disclosure, and other handling of information, including Personal Information, described in the Apollo Privacy Policy, which Apollo may update from time to time.
  • 16AI Policy. Partner acknowledges and agrees to the Apollo AI Policy, which Apollo may update from time to time.
Apollo Privacy Policy | Data Rights & Opt-Out Options · p1
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Apollo Privacy Policy | Data Rights & Opt-Out Options

5,598 words, 148 clausesupdated August 10, 2026read 13/10/2026source

·Last Updated: August 10, 2026

·This Privacy Policy explains how ZenLeads, Inc. d/b/a Apollo.io ("Apollo," "we," "us," or "our") collects, maintains, uses, discloses, and protects business contact information and other personal information through its online services, website, applications, integrations, and related products. We recommend that you review the Privacy Policy along with the Terms of Service. In this Privacy Policy, "Services" includes the Platform and all related services as defined in the Terms of Service, as well as the Website, marketing activities, and other interactions described in this Policy. Other capitalized terms used but not defined in this Privacy Policy have the meanings given to them in the Terms of Service.

11. What you should know

·We know many individuals are concerned about how their information shows up online, so we want to briefly explain what Apollo collects about you and what we do, and don't do, with your data. Apollo operates as a registered business-to-business data broker. We collect and maintain business contact and firmographic information relating to individuals in their professional or employment capacity. We make this information available to businesses that license or use the Services ("Customers"), as well as their Authorized Users, for business-to-business sales, marketing, recruiting, and related business purposes.

·If you are in Apollo's databases, Apollo may make your business contact information available to Customers and Authorized Users. That may include identifiers such as your name, email address, including business email addresses, employment history, current job title and department, phone numbers, and social networking URLs.

·Apollo does not control the content, timing, or relevance of communications sent by Customers or Users. Apollo does not use your data for direct consumer marketing, and Customers' use of Services in connection with business-to-consumer activity is strictly prohibited.

·We make it easy for you to submit privacy requests via Apollo's Privacy Center or by emailing privacy@apollo.io. We may verify certain requests as necessary to confirm your identity and authority to make the request. You can learn more in Section 5.

·If you access any of our Services, visit the Website or otherwise participate in Apollo marketing activities, whether in your personal capacity or as a User, you acknowledge the collection, use, disclosure and other handling of your information as described below.

22. How we collect information

·We collect personal information from several sources, and we may generate derived personal information by analyzing or combining the data. We obtain this data:

·From third parties and public sources. We obtain business contact and company information from publicly accessible websites, professional directories, public regulatory and government sources, and vetted third-party data providers.

·From Customers and Authorized Users. Customers and their Authorized Users may provide us with: their own contact information (name, email, phone, job title, employer, location); information about their business contacts (name, email, phone, job title, employer, location); and other personal information such as website visitor IP addresses, call recordings and transcripts, calendar events, meeting details, notes, tasks, sequences, and engagement logs. When Customers submit data through the Service, they acknowledge that Apollo may use it to grow, enrich, and verify its Contributor Database, which is made available to other Customers.

  • ·Email and Calendar Details, when Authorized. To provide certain Services, we may require access to a User's email account or calendar, including accounts hosted through Google Workspace or Microsoft Office 365. Depending on the Services enabled, we may collect email header information, subject lines, message content and attachments, and calendar information, including meeting participants, descriptions, subjects, and dates and times. Where Apollo integrates with third-party platforms to provide Services, Apollo complies with applicable platform policies, including for example, the Google API Services User Data Policy, including its Limited Use requirements.
  • ·Account and payment information. We collect payment and identity information when Customers purchase a subscription, and account information to create and maintain Service access.

·From visitors to our websites or mobile app. We collect personal information when you fill in website forms, request a demo, register for an event or webinar, sign up for emails or newsletters, download content, complete a survey, interact with us at a marketing event, or agree to be recorded in a telephone or video meeting. This information may include first and last name, company name, job title, work email address, phone number, country and/or state, work address, and the content of your request or communication.

·When you visit our Website or use our Services, we and our third-party analytics, advertising, and measurement partners may automatically collect information about you, your device, and how you interact with our products.

  • ·Cookies and local storage. We use cookies and similar technologies (including HTTP cookies, HTML5 cookies, Flash cookies, and browser- or plugin-based local storage) to identify your browser and store preferences or settings on your device. Cookies we use include first-party cookies, served directly by us to operate and improve our Website and Service, and third-party cookies, served by our analytics, advertising, and measurement partners for functionality, performance, analytics, and advertising.
  • ·Web server logs. Our servers automatically record information such as your device type, operating system, browser type, IP address, language, country, time zone, and the URL of the page that referred you to our site.
  • ·Interaction tracking. We track how you navigate and use our Website and Service, including which pages you visit and which features you use. This includes session replay and heatmap tools that record clicks, scrolls, and navigation patterns to help us identify and fix issues and improve the user experience. We do not use session replay to intentionally capture sensitive information, and we configure these tools to mask form inputs (including text, password, and payment fields), elements marked as sensitive, and other content likely to contain personal data. They do not capture camera or microphone data or keystrokes beyond visible page interactions. A full list of providers we use for these purposes is available in our subprocessor list.
  • ·Web beacons and scripts. We may embed small image files ("web beacons") on our web pages and in emails we or our Customers send you. We and our partners may also use JavaScript and similar technologies to collect the types of information described above.
  • ·IP-based enrichment. In some cases, we or our service providers may use your IP address or device identifiers to infer or enrich information about you, such as your company, industry, or location, for analytics, service improvement, or marketing purposes.
  • ·Mobile apps. If you use a mobile app we provide, we may collect the same types of information described above, along with mobile-specific data such as unique device identifiers (including advertising IDs) and, depending on your device and permission settings, geolocation data.
  • ·AI SDR and Chatbot. When you interact with our AI sales development representative ("AI SDR"), or our AI chatbot, we collect the information you provide and information generated by the interaction. This may include your name, business telephone number, company name, business email address, call recordings, your indication of interest (or lack of interest) in Apollo's AI voice agent product, and any other information you provide during the call or chat. Where required by applicable law, we provide notice and obtain consent before recording a call, and we identify AI-driven features as AI-driven in the interface.

·From events you attend. If you attend an in-person or virtual event or agree to be recorded in a telephone or video meeting, we may record some or all of that event or meeting, and for events we may document the event by taking photos or interviewing you.

·Sensitive personal information. We do not intentionally collect, process, or use sensitive personal information (such as racial or ethnic origin, religious beliefs, sexual orientation, Social Security numbers, precise geolocation, health information, or biometric information) for the Contributor Database or Apollo's business-contact data services. For registered Users, Apollo collects account login credentials used to secure and administer user accounts. Apollo does not sell or share account credentials or include them in the Contributor Database.

33. How we use your information

·We use the information we collect:

·To protect safety and prevent misuse. We use information to help keep the Service secure, and to investigate, prevent, or take action against unlawful or harmful activity, potential fraud, threats to personal safety, and violations of our Terms of Service and other agreements with Customers.

·To provide and improve our products. We use information to operate, maintain, analyze, and improve the Service and Website; troubleshoot issues; verify Users' identity; and establish and manage accounts. We also use it to develop new products, features, and tools for internal use or to offer to others.

·To verify, enrich, maintain, and make available Apollo's Contributor Database and other platform-generated business data. This may include validating data accuracy, reconciling records across sources, suppressing records associated with opt-out or deletion requests, and generating business-contact and firmographic attributes for use in the Services.

·To generate inferences and profiles. We may use information we collect to generate derived data about individuals and Users, such as inferences, profiles, or predictions, which we may use for the purposes described in this Privacy Policy section.

·To communicate with Users. We use information to send Users updates, newsletters, product announcements, and other content we think may be of interest. If you filled out a form on our Website or at an event, we use that information to respond to your request.

·To personalize and deliver advertising. We use our databases to advertise to potential Customers. We also use cookies and other tracking technologies to market our Services to businesses. For more information about preventing such use, please see Section 5.

·To comply with applicable law. We use information to respond to valid legal process and to protect our legal rights.

·For other disclosed purposes. We may use information for any other purpose stated at the point of collection or as permitted under applicable privacy law.

3.13.1 Artificial Intelligence (AI), Machine Learning (ML), and the MCP Server

·Apollo uses artificial intelligence and machine learning technologies throughout our Services. We may use information collected through the Services, including Contributor Database records and Usage Data, to train internal models. We also rely on commercial AI providers, including providers of large language models ("LLMs"), to deliver certain Services. We prohibit third-parties from using any of your information for training, and require deletion of inputs and outputs after a defined retention period. The current list of third-party AI providers and MCP integrations is in our AI Policy.

·A Customer may, however, independently select, connect, or route data through another third-party AI provider using our API. If a Customer routes data to such a provider, that provider's terms and privacy practices govern its downstream processing, and the Customer is responsible for that configuration and use, including Customer's compliance with Apollo's Terms of Service, which prohibits using any API in a manner that allows any third party to use Apollo data to train, fine-tune, or improve any artificial intelligence or machine learning model, system, or service.

·Inference and enrichment. We use AI/ML to improve our Services by making inferences or enhancing attributes about contacts in our Contributor Database, such as job role, seniority, industry, employer, or location.

·Lead scoring and prioritization. We use AI/ML to generate predictions and scores about which companies may be most relevant for a Customer's business-to-business outreach, based on firmographic and business attributes of the organization rather than personal characteristics of individual contacts.

·Generative content. We use AI/ML to draft suggested email content, generate sales insights, and produce other text on a Customer's behalf. Where a Customer or User interacts directly with an AI feature in the Service, we identify the feature as AI-driven in the user interface.

·These uses are decision-support tools. They produce suggestions, scores, drafts, and recommendations that a human reviews and acts upon. Apollo does not use AI to make decisions that produce legal or similarly significant effects on individuals, including decisions about employment, credit, housing, insurance, education, or access to essential services, within the meaning of GDPR Article 22 or analogous U.S. state laws. Any such use by a Customer is prohibited. If a Customer nevertheless deploys Apollo's AI features for such use, the Customer, as data controller, is responsible for ensuring compliance with applicable automated-decision-making obligations. Contact privacy@apollo.io if you believe you have been subject to a decision based solely on automated processing that significantly affects you. For more information, please review our AI Policy.

·Agentic workflows and the MCP server. We provide AI agents, both within the Service and through our Model Context Protocol ("MCP") server, which can access the same data available through the standard Service, including Contributor Database records, Customer contact and engagement data, and analytics. Apollo logs MCP requests and responses for security, abuse prevention, troubleshooting, and service-quality purposes. Personal data subject to suppression or a data-subject-rights request is excluded from MCP responses on the same basis as from other Service channels. Access to the MCP server requires authentication, and the data accessible to an AI agent is limited by the permissions of the authenticating Customer and User.

·Customers are responsible for their own legal obligations and configuring their MCP integrations accordingly. Customers are also responsible for ensuring that their use of AI agents complies with applicable law, including requirements concerning transparency, lawful basis, data-subject rights, and human oversight.

44. How we share your information

·Apollo shares personal information with the categories of recipients described below. The types of information shared and the purposes for sharing vary by recipient.

·Service providers. We share personal information with companies that perform services on our behalf, including technical infrastructure and hosting providers, billing and payment processors, data enhancement and verification platforms, advertising and analytics providers, and third-party AI providers. When we use third-party AI providers to operate Apollo's AI-enabled features, we share only the information necessary to provide, secure, troubleshoot, or improve those features, subject to the restrictions described in Section 3.1. Service providers process personal information under contract and are not permitted to use it for their own purposes.

·Customers and Authorized Users. We make business contact and firmographic information available to Customers and their Authorized Users through the Services, including the Contributor Database. Information that Customers or Authorized Users submit through the Services may be incorporated into the Contributor Database and made available to other Customers, as described in the Terms of Service.

·Business and data partners. We share business contact and firmographic information with business and data partners in connection with creating, improving, or distributing data services and solutions.

·Corporate affiliates. We share personal information with members of our corporate family for the purposes described in this Privacy Policy.

·MCP server and AI-agent integrations. Personal information may be accessible through the MCP server and related AI-agent integrations as described in Section 3.1. Access is limited by the permissions of the authenticating Customer and User, and records subject to suppression or data-subject-rights requests are excluded.

·Other circumstances. We may also share personal information in the following situations:

  • ·In connection with fraud prevention, credit risk assessment, security investigations, or technical issues.
  • ·When information has been aggregated, anonymized, or de-identified such that it no longer identifies an individual.
  • ·In connection with a merger, acquisition, reorganization, bankruptcy, dissolution, liquidation, or sale or transfer of all or part of our business or assets, including during due diligence.
  • ·To investigate or prevent unlawful activity, comply with legal process (including subpoenas, court orders, or government requests), address threats to safety, enforce our Terms of Service, or protect the rights and property of Apollo, our employees, Customers, Authorized Users, or others.
  • ·With your consent or as otherwise permitted by applicable law.

·Sale and sharing of personal information. Apollo may disclose business contact and firmographic information from its Contributor Database in ways that constitute a "sale" or "sharing" under certain U.S. state privacy laws. For details on the categories of personal information sold or shared, the categories of recipients, and how to opt out, please review our State Privacy Statement.

55. Your choices

·You control whether your data is in our databases, and we've made it easy for you to submit privacy requests via Apollo's Privacy Center or by emailing privacy@apollo.io. We may verify certain requests as necessary to confirm your identity and authority to make the request.

·Right to Know and Access. You may request that Apollo disclose the categories and specific pieces of personal information it has collected about you, the sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it has been shared. You may make a verifiable access request up to twice within any 12-month period unless applicable law otherwise permits.

·Right to Data Portability. Where required by applicable law, you may request a copy of the personal information Apollo holds about you in a structured, commonly used, machine-readable format that allows you to transmit it to another organization without hindrance.

·Right to Delete. You may request that Apollo delete your personal information from its records and direct its service providers to do the same, subject to certain exceptions. Apollo may retain information where necessary to complete an ongoing transaction, detect fraud or security incidents, comply with a legal obligation, or for other purposes permitted by applicable law. Where Apollo cannot fully delete, it will tell you why.

·Right to Correct. To the extent required by applicable law, you may request that Apollo correct inaccurate personal information it maintains about you. Apollo will use commercially reasonable efforts to correct the information as directed, unless it determines the contested information is more likely than not to be accurate, the request is unfounded or excessive, or an exception applies. Where correction is not feasible, Apollo may instead delete or opt out your profile.

·Right to Opt Out of Sale and Sharing. Apollo sells personal information in its Contributor Database to customers for B2B sales, marketing, and recruiting purposes, and shares certain personal information with online advertising partners. You have the right to opt out of this sale and sharing. To opt out, visit our Removal Page in the Privacy Center or email privacy@apollo.io.

·Global Privacy Control. Where applicable law requires it, Apollo recognizes the Global Privacy Control browser signal as a request to opt out of the sale or sharing of personal information and targeted advertising. The signal is browser- and device-specific. Honoring a GPC signal does not, by itself, remove information from Apollo's Contributor Database. To request removal from the Contributor Database, use the Privacy Center.

·Right to Opt Out of Targeted Advertising. To the extent required by applicable law, we obtain consent for non-essential cookies and similar technologies via our cookie banner before enabling them. Your browser can notify you when cookies are set and let you restrict or disable them, though doing so may limit some features of our Website or Service. You can also opt out of tailored ads from participating networks via the Network Advertising Initiative's Consumer Opt-Out page, the Digital Advertising Alliance's Consumer Opt-Out page, or the European Interactive Digital Advertising Alliance's Consumer Opt-Out page. These opt-outs are browser- and device-specific, do not block or delete cookies, and do not stop advertising generally - just ad targeting based on inferred interests.

·Right Against Discrimination. Apollo will not discriminate against you for exercising any of the privacy rights described in this Privacy Policy. Exercising your rights will not affect the quality or availability of Apollo's services.

·Authorized Agents. You may designate an authorized agent to submit a privacy request on your behalf. If an authorized agent submits a request, we may require proof that the agent has been validly authorized to act on your behalf, and we may still verify your identity directly before fulfilling the request.

·Apollo's Response. Apollo generally acknowledges privacy requests promptly after receipt and may ask for information needed to verify your identity or confirm an authorized agent's authority to act on your behalf. Apollo will respond to privacy requests without undue delay and within the timeframe required by applicable law. If we need additional time and applicable law permits an extension, we will notify you within the required period and explain the reason for the extension. Your options to appeal our decision depend on where you live.

·Additional Rights. Depending on where you live, you may have additional rights, including the right to appeal our decision. For U.S. state-specific privacy rights and disclosures, including information about California's DROP Program, please review our State Privacy Statement. If you live in the European Economic Area, the United Kingdom, or Switzerland, you should read our Article 14 Processing Notice and Section 11 of this Policy.

·Please note that after you submit an opt-out or deletion request, Apollo may retain the minimum information necessary in a suppression list to honor the request and prevent your information from being re-added to the Contributor Database.

66. Security

·Although no security measure can eliminate all risk, Apollo is certified under ISO 27001 and SOC 2 and follows recognized industry practices and security controls designed to protect personal information during transmission and after it is received.

·When you provide information to us, you do so at your own risk. Please help to do your part by taking steps such as (1) using a strong, unique password for our Service that you do not use elsewhere, (2) protecting the confidentiality of your password, and periodically changing it, (3) accessing our Service and Website only from devices that have an up-to-date operating system and anti-virus protection, and (4) notifying us of any suspected unauthorized activity or any breach of the confidentiality of your login credentials. Taking these steps may help lower the risk or impact of certain security threats.

·Apollo will notify affected individuals and applicable regulators as and when required by applicable state breach-notification and data-broker laws.

·For more information about Apollo's security practices, certifications, and controls, visit our Trust Center.

77. Data retention

·Apollo retains personal information for a period consistent with the purposes for which it was collected and processed, unless you submit a request to delete your information. Customers and Users should refer to our Data Processing Addendum or your specific contract.

·We determine retention periods by considering the purposes for which information is collected and processed; the amount, nature, and sensitivity of the information; the relationship between Apollo and the relevant Customer, User, or individual; applicable legal requirements; and the risks associated with retaining the information.

·When it is no longer appropriate to maintain information for the applicable purposes, Apollo will delete, anonymize, or de-identify it. In the unlikely event where deletion, anonymization, or de-identification is not practicable, Apollo will take appropriate steps to restrict further use of the information.

88. Third-party links and services

·The Services and/or the Website may contain links to third-party websites, applications and services - or may itself be embedded in such a site, application or service - and may also contain cookies and other third-party content and features. Clicking on these links or interacting with third parties may result in the collection, use and sharing of information about you by third parties. We are not responsible for the content, security or practices of any third parties. The information you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy - you should review those parties' policies and terms to determine how the data they collect from you will be handled.

99. Children

·Our Site and Services are intended for business-to-business use by adults and are not directed at children. Apollo does not intentionally collect personal information of persons under 16.

·If we learn that we have collected personal information from a minor in violation of applicable law, we will take appropriate steps to delete it. Contact privacy@apollo.io if you believe Apollo has collected information from a minor.

1010. International data transfers

·Apollo is based in the United States, and we may collect, process, store, and transfer personal information in the United States and other countries where Apollo, its affiliates, service providers, subprocessors, Customers, Authorized Users, and business or data partners operate. These countries may have data protection laws that differ from the laws of the country or region where you are located.

·When we transfer personal information across borders, we use safeguards designed to protect the information in accordance with this Privacy Policy and applicable law. These safeguards may include contractual commitments, data processing agreements, standard contractual clauses, participation in recognized transfer frameworks, technical and organizational security measures, and other lawful transfer mechanisms. Where Apollo transfers personal information to service providers, subprocessors, or other third parties acting on Apollo's behalf, we require those recipients to process the information under contract and to use it only for the purposes we authorize.

·Where Apollo makes business contact or firmographic information available to Customers, Authorized Users, business partners, or data partners, their use of that information is subject to their own legal obligations, the applicable Apollo agreements, and any rights or choices described in this Privacy Policy and our State Privacy Statement.

·Additional information about transfers of personal information from the European Economic Area, the United Kingdom, and Switzerland is provided in Section 11.

1111. Information for Residents of the European Economic Area, the UK, and Switzerland

·Apollo processes personal information relating to individuals in these territories in accordance with applicable data protection law, including the GDPR, UK GDPR, and Swiss data protection law. Apollo processes personal information only where it has a lawful basis to do so.

·Apollo may process personal information on the following legal bases:

  • ·Legitimate interests: to operate, maintain, secure, and improve the Services; create, verify, enrich, and maintain business contact and firmographic information; provide business-to-business sales, marketing, recruiting, and related services; communicate with business professionals regarding professional opportunities; prevent fraud and misuse; and protect our rights and property.
  • ·Consent: where required by applicable law. You may withdraw consent at any time.
  • ·Contractual necessity: to perform a contract with you or take steps at your request before entering into a contract.
  • ·Legal obligation: to comply with a legal obligation, including a lawful request from a government authority or court.

·Where Apollo relies on legitimate interests for Contributor Database information, Apollo considers the impact of the processing on individual rights and interests.

·Apollo provides additional information about processing based on information collected indirectly through its separate Article 14 Processing Notice.

·Individual Rights

·Subject to applicable law, residents of the EEA, the United Kingdom, and Switzerland may have the right to:

  • ·Request access to and a copy of their personal information.
  • ·Request correction or completion of inaccurate or incomplete information.
  • ·Request restriction of processing while disputed information is verified.
  • ·Request data portability in a structured, commonly used, machine readable format.
  • ·Request erasure of personal information.
  • ·Object to processing based on legitimate interests, including profiling.
  • ·Request not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.
  • ·Object to direct marketing, including related profiling, at any time.
  • ·Withdraw consent where processing is based on consent.
  • ·Lodge a complaint with a data protection authority.

·To protect personal information, Apollo may require identity verification before responding to a request. You may submit a request through the Apollo Privacy Center or by emailing privacy@apollo.io.

·When Apollo Is a Controller

·Apollo acts as a controller when it determines the purposes and means of processing personal information. This includes information Apollo collects about Website visitors, information Apollo uses to create and maintain its Contributor Database, information contributed through the Services for database purposes, and information Apollo processes for its own marketing, product, security, and business activities.

·When Apollo Is a Processor

·Apollo acts as a processor when it processes personal information on behalf of a Customer and under the Customer's instructions. In those circumstances, the Customer is responsible for determining the purposes and means of processing, providing required notices, obtaining required consents, responding to rights requests, and complying with applicable law.

·If Apollo processes your personal information solely on behalf of a Customer, you should direct your privacy request to that Customer. Apollo will handle the request in accordance with the Customer's instructions, the applicable agreement, and applicable law.

11.211.2. Data Privacy Frameworks

·The covered entities under Apollo's Data Privacy Framework certification are ZenLeads, Inc., ZenLeads Holdings LLC, and Varsovia Holdings LLC. If covered entities change, Apollo will update this Policy to remain consistent with the Department of Commerce's Data Privacy Framework.

·Apollo primarily relies on Standard Contractual Clauses where necessary to support the lawful transfer of personal information. Apollo also participates in and complies with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework, as established by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information transferred from the EEA, the United Kingdom, and Switzerland to the United States.

·Apollo has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles for personal information received from the EEA and the United Kingdom, including Gibraltar, in reliance on the EU-U.S. Data Privacy Framework and the UK Extension. Apollo has also certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles for personal information received from Switzerland in reliance on the Swiss-U.S. Data Privacy Framework.

·If there is any conflict between this Policy and the applicable Data Privacy Framework Principles, the Data Privacy Framework Principles govern.

·To learn more about the Data Privacy Framework and view Apollo's certification, visit https://www.dataprivacyframework.gov. To access the Data Privacy Framework List, visit https://www.dataprivacyframework.gov/s/participant-search.

·Choice

·For personal information covered by the Data Privacy Framework, Apollo provides individuals with the opportunity to opt out of:

  • ·Disclosure of their personal information to a non-agent third party.
  • ·Use of their personal information for a materially different purpose from the purpose for which it was originally collected or subsequently authorized.

·Where required by the Data Privacy Framework Principles, Apollo will obtain affirmative express consent before disclosing sensitive personal information to a non-agent third party or using it for a materially different purpose.

·You may exercise these choices through the Apollo Privacy Center or by emailing privacy@apollo.io.

·Accountability for Onward Transfers

·Apollo requires third parties acting as agents on Apollo's behalf to provide at least the same level of privacy protection required by the applicable Data Privacy Framework Principles. Apollo enters into appropriate contractual commitments with those third parties, takes reasonable steps to verify their compliance, and takes reasonable steps to stop and remediate unauthorized processing when required.

·Apollo remains responsible under the Data Privacy Framework Principles for personal information transferred to an agent acting on Apollo's behalf if that agent processes the information inconsistently with the applicable Principles, unless Apollo establishes that it is not responsible for the event giving rise to the damage.

·Apollo may disclose personal information in response to lawful requests by public authorities, including requests made to meet national security or law enforcement requirements.

·Complaints and Dispute Resolution

·In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Apollo commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to ICDR-AAA DPF IRM Service, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://feature.adr.org/dpf_irm for more information or to file a complaint. The services of the ICDR-AAA DPF IRM Service are provided at no cost to you.

·Individuals in the EEA, the United Kingdom, or Switzerland with questions or complaints about Apollo's handling of personal information under the Data Privacy Framework should contact Apollo at privacy@apollo.io.

·Under certain conditions, you may have the right to invoke binding arbitration for unresolved complaints under Annex I of the applicable Data Privacy Framework Principles. For more information, visit the Data Privacy Framework Program.

·The Federal Trade Commission has jurisdiction over Apollo's compliance with the applicable Data Privacy Framework Principles.

11.311.3. Our Article 27 Representatives and Data Protection Officer

·Apollo's designated representative in the EEA is Lionheart Squared. Individuals may contact Lionheart Squared, in addition to Apollo's privacy team, on matters relating to Apollo's processing of personal data by emailing apollo@lionheartsquared.eu.

·Apollo's designated representative in the United Kingdom is HelloDPO. HelloDPO also serves as Apollo's Data Protection Officer for the United Kingdom and European Economic Area. Individuals in the United Kingdom or EEA may contact Apollo's Data Protection Officer, in addition to Apollo's privacy team, on matters relating to Apollo's processing of personal data by emailing dpo@apollo.io.

1212. Changes to this policy

·This Privacy Policy may be modified from time to time as our business practices and legal requirements evolve. If this Privacy Policy is modified, we will provide notice of the change by posting the updated Privacy Policy on this website (or its successor), and we will include the effective date of the update.

·If you disagree with the Privacy Policy or any changes to it, you should delete your account by following the process we have described above, and you should avoid providing any information to us.

1313. Contact us

·If you have any requests, questions, comments, or concerns regarding our Privacy Policy or practices, please contact us using the details below: You can contact our Privacy team by emailing us at privacy@apollo.io or by contacting us at the address below: ZenLeads Inc. 440 N Barranca Ave #4750, Covina, CA 91723-1722