·Anthropic is an AI safety and research company working to build reliable, interpretable, and steerable AI systems.

·This Privacy Policy explains how we collect, use, disclose, and process your personal data when you use our website, Claude.ai, or other Anthropic products and services (the "Services"). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our Enterprise accounts. Our use of that data is governed by our customer agreements covering access to and use of those offerings.

·Please see our Non-User Privacy Policy for information on how our large language models are 'trained' and how personal data obtained from third party sources, including where others may submit personal data when using our services, may be used when developing or delivering our products and services.

·This Privacy Policy also describes your privacy rights. More information about your rights, and how to exercise them, is set out in Section 4 ("Rights and Choices").

·If you are located in Canada, Brazil, or the Republic of Korea, please read the relevant Regional Supplemental Disclosure which applies to you.

·If you are located in Washington or a state with similar consumer health data laws, please read our Consumer Health Data Privacy Policy which applies to you if you integrate third party health applications with Claude.

11. Collection of Personal Data

·We collect the following categories of personal data:

·Personal data you provide to us directly

• ·Identity and Contact Data: Anthropic collects identifiers, including your name, email address, and phone number when you sign up for an Anthropic account, or to receive information on our Services. We may also collect or generate indirect identifiers (e.g., "USER12345").
• ·Payment Information: We shall collect your payment information if you choose to purchase access to Anthropic's Services.
• ·Inputs and Outputs: You are able to interact with our Services in a variety of formats, including but not limited to chat, coding, agentic sessions (where Claude performs multi-step tasks or takes actions on your behalf), and connected services. The content you submit to the Services through these interactions, including via third-party applications, services, and content you choose to upload, integrate or interact with using our Services, are your "Inputs". Inputs generate responses and actions ("Outputs"). If you include personal data or reference external content in your Inputs, we will collect that information and it may be reproduced in your Outputs. Depending on the permissions you grant Claude, some Outputs may result in actions with effects outside the Services, such as sending communications, modifying files, or interacting with third-party services on your behalf.
• ·Feedback on your use of our Services: We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ("Feedback"). If you rate an Output in response to an Input-for example, by using the thumbs up/thumbs down icon-we may store the entire related conversation as part of your Feedback. You can learn more about how we use Feedback here.
• ·Study Participation Data: If you participate in Anthropic research studies, surveys, or interviews (for example our Anthropic Interviewer), we collect the responses you provide, associated account data, and related Technical Information. We may combine this data with other data from your account for aggregated analysis.
• ·Communication Information: If you communicate with us, including via our chatbot on our Help site, we collect your name, contact information, and the contents of any messages you send.
• ·Verification Data: In certain circumstances, we may ask you to verify your age or identity. If you choose to do so, data we will collect includes, depending on the method: an image of your government-issued identity document and the information appearing on it (such as your ID number and date of birth); your image in photo or video form, facial geometry templates (which may be considered 'biometric data' in some jurisdictions); and the result of the verification (for example, whether your age meets the applicable threshold).

·When you provide Inputs-including by uploading files, granting Claude access to third-party services, or instructing Claude to retrieve or act on information-you are responsible for ensuring you have the necessary rights, permissions, or authority to do so.

·Personal data we receive automatically from your use of the Services

·When you use the Services, we also receive certain technical data automatically (described below, collectively "Technical Information"). This includes:

• ·Device and Connection Information: Consistent with your device or browser permissions, your device or browser automatically sends us information about when and how you install, access, or use our Services. This includes information such as your device type, operating system information, browser information and web page referers, mobile network, connection information, mobile operator or internet service provider (ISP), time zone setting, IP address (including information about the location of the device derived from your IP address), identifiers (including device or advertising identifiers, probabilistic identifiers, and other unique personal or online identifiers), and device location.
• ·Usage Information: We collect information about your use of the Services, such as the dates and times of access, browsing history, search, information about the links you click and about third-party applications, services, and content you integrate or interact with, pages you view, and other information about how you use the Services, and technology on the devices you use to access the Services.
• ·Log and Troubleshooting Information: We collect information about how our Services are performing when you use them. This information includes log files. If you or your device experiences an error, we may collect information about the error, the time the error occurred, the feature being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred.
• ·Cookies & Similar Technologies: We and our service providers use cookies, scripts, or similar technologies ("Cookies") to manage the Services and to collect information about you and your use of the Services. These technologies help us to recognize you, customize or personalize your experience, market additional products or services to you, and analyze the use of our Services to make them safer and more useful to you. For more details about how we use these technologies, and your opt-out controls and other options, please visit our Cookie Policy.

·Personal data we collect or receive to train our models

·Anthropic obtains personal data from third party sources in order to train our models. Specifically, we train our models using data from the following sources:

• ·Publicly available information via the Internet
• ·Datasets that we obtain through commercial agreements with third party businesses
• ·Data that our users or crowd workers provide, including Inputs and Outputs from our Services (unless users opt out)
• ·Feedback that users explicitly provide about our Services
• ·Materials flagged for safety, security, or policy review Data that we generate internally

·For more information about how we collect and use personal data to develop our language models that power our Services, the steps we take to minimize the privacy impact on individuals through the training process, and your choices with respect to that information, please see our separate Non-User Privacy Policy.

22. Uses of Personal Data Permitted Under Applicable Data Protection Laws

·We use your personal data for the following purposes:

• ·To provide, maintain and facilitate any products and services offered to you with respect to your Anthropic account, which are governed by our Terms of Service;
• ·To provide, maintain and facilitate optional services and features that enhance platform functionality and user experience;
• ·To provide you with service updates, communications, and to provide tailored recommendations about our Services that may be of interest to you;
• ·To create and administer your Anthropic account;
• ·To facilitate payments for products and services provided by Anthropic;
• ·To prevent and investigate fraud, abuse, and violations of our Usage Policy, unlawful or criminal activity, unauthorized access to or use of personal data or Anthropic systems and networks, to protect our rights and the rights of others, to protect your safety or that of any other person, and to meet legal, governmental and institutional policy obligations;
• ·To investigate and resolve disputes;
• ·To investigate and resolve security issues;
• ·To debug and to identify and repair errors that impair existing functionality;
• ·To improve the Services and conduct research, including training our models and conducting broader research on AI-related topics such as the societal impacts of AI; and
• ·To enforce our Terms of Service and similar terms and agreements, including our Usage Policy.

·We may use your Inputs and Outputs to train and improve Anthropic AI models, unless you opt out through your account settings. Even if you opt-out, we will use Inputs and Outputs for model improvement when: (i) your conversations are flagged for safety review to improve our ability to detect harmful content, enforce our policies, or advance AI safety research, or (ii) you've explicitly reported the materials to us (for example via our feedback mechanisms).

·Please see Section 10 below for details of our legal bases for processing your personal data.

33. Recipients and Third-Party Data Sources

·Anthropic will disclose personal data to, or receive personal data from, the following categories of third parties for the purposes explained in this Policy:

• ·Affiliates & corporate partners: Anthropic discloses the categories of personal data described above between and among its affiliates and related entities.
• ·Service providers & business partners: Anthropic may receive and disclose the categories of personal data described above with service providers and business partners for a variety of business purposes, including website and data hosting, ensuring compliance with industry standards, research, auditing, data processing, investigating and resolving safety and security issues, preventing and investigating fraud, abuse, and violations of our Usage Policy, and providing you with the Services.
• ·Your Organization and Administrator: If you use an email address owned by your employer or another organization, your account may be linked to the organization's enterprise account with us, as described in our Consumer Terms of Service.

·Anthropic may also receive or disclose personal data in the following circumstances:

• ·As part of a significant corporate event: If Anthropic is involved in a merger, corporate transaction, bankruptcy, or other situation involving the transfer of business assets, Anthropic will receive or disclose your personal data as part of these corporate transactions.
• ·Third-Party Websites, Integrations, and Services: Our Services allow you to connect to and interact with third-party applications, services, and content ("Third-Party Services") via the Services and through integrations you enable, such as Connectors, plugins, webhooks, and external APIs. When you connect to or interact with Third-Party Services:
• ·Claude may send your Inputs, Outputs, and instructions to Third-Party Services to perform actions on your behalf (such as reading files, sending messages, or retrieving information). The Third-Party Service receives this data directly and processes it according to its own privacy policy.
• ·Claude may retrieve content and data from Third-Party Services you interact with. This data becomes part of your Inputs.
• ·Some integrations or features may allow Claude to access Third-Party Services on an ongoing basis until you disable the feature or disconnect the integration in your settings.
• ·Anthropic does not control, and is not responsible for, the data practices of Third-Party Services. Before enabling an integration, granting Claude access to, or instructing Claude to take actions on a Third-Party Service, you should ensure you have the authority to grant such access and that doing so complies with any applicable terms, policies, or confidentiality obligations. Before enabling an integration, you should review the third party's privacy policy. Our Services may also link to third-party websites (such as social media); by following these links, you provide information directly to those third parties. Our linking to, or supporting an integration with, a Third-Party Service does not mean we endorse it or speak for that third party.
• ·Pursuant to regulatory or legal requirements, safety, rights of others, and to enforce our rights or our terms. We may share personal data with government authorities, law enforcement, or other third parties where, based on the information available to us, we have a good-faith belief that disclosure is reasonably necessary to (i) comply with applicable law, regulation or legal process, including for legal, tax or accounting purposes, or in response to an enforceable governmental request; (ii) prevent serious harm to any person or to property; (iii) detect, prevent, or otherwise address fraud or other illegal activity; or (iv) enforce our terms, or protect the rights, property, security, or safety of Anthropic, our users, or others.
• ·Research publications: We may publish aggregated, de-identified, or anonymized findings from our research, including research into how our Services are used and AI safety research.
• ·With an individual's consent: Anthropic will otherwise disclose personal data when an individual gives us permission or directs us to disclose this information, including as a part of our Services.

·You can find information about the third parties Anthropic engages to help us process personal data here.

44. Rights and Choices

·Depending on where you live and the laws that apply in your country of residence, you may enjoy certain rights regarding your personal data, as described further below. However, please be aware that these rights are limited, and that the processes by which we may need to action your requests regarding our training dataset are complex. We may also decline a request if we have a lawful reason for doing so. That said, we strive to prioritize the protection of personal data, and comply with all applicable privacy laws.

·To exercise your rights, you or an authorized agent may submit a request by contacting us. After we receive your request, we may verify it by requesting information sufficient to confirm your identity (e.g. email address, billing details). Where a third party representative submits a request on behalf of a data subject, we require evidence of authorization to act on behalf of the data subject.

·We will respond to your request within the period required by the data protection law that applies to you. For example, where the EU GDPR or UK GDPR applies, we will respond within one calendar month of receiving a verifiable request, and where your request is complex or you have made a number of requests within a short timeframe, we may extend that period by up to a further two months. Where another law applies to you and sets a different period, we will respond within that period. You may also have the right to appeal requests that we deny by emailing privacy@anthropic.com. Anthropic will not discriminate based on the exercising of privacy rights you may have. Set out below is a summary of the rights which you may enjoy, depending on the laws that apply in your country of residence.

• ·Right to know: the right to know what personal data Anthropic processes about you, including the categories of personal data, the categories of sources from which it is collected, the business or commercial purposes for collection, and the categories of third parties to whom we disclose it.
• ·Access & data portability: the right to request a copy of the personal data Anthropic processes about you, subject to certain exceptions and conditions. In certain cases and subject to applicable law, you have the right to port your information.
• ·Deletion: the right to request that we delete personal data collected from you when you use our Services, subject to certain exceptions. You also are able to delete individual conversations, which will be removed immediately from your conversation history and automatically deleted from our back-end within 30 days. Learn more here.
• ·Correction: the right to request that we correct inaccurate personal data Anthropic retains about you, subject to certain exceptions. Please note that we cannot guarantee the factual accuracy of Outputs. If Outputs contain factually inaccurate personal data relating to you, you can submit a correction request and we will make a reasonable effort to correct this information-but due to the technical complexity of our large language models, it may not always be possible for us to do so.
• ·Objection: the right to object to processing of your personal data, including profiling conducted on grounds of public or legitimate interest. In places where such a right applies, we will no longer process the personal data in case of such objection unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise or defense of legal claims. If we use your information for direct marketing, you can object and opt out of future direct marketing messages using the unsubscribe link in such communications.
• ·Restriction: the right to restrict our processing of your personal data in certain circumstances.
• ·Withdrawal of consent: Where Anthropic's processing of your personal data is based on consent, you have the right to withdraw your consent. For example, you can disconnect your health app integration and withdraw your consent in your settings. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
• ·Automated decision-making: Anthropic does not engage in decision making based solely on automated processing or profiling in a manner which produces a legal effect (i.e., impacts your legal rights) or significantly affects you in a similar way (e.g., significantly affects your financial circumstances or ability to access essential goods or services).
• ·Sale & targeted Anthropic marketing of its products and services: Anthropic does not "sell" your personal data as that term is defined by applicable laws and regulations. You can opt-out of sharing your personal data for targeted advertising to promote our products and services, and we will honor global privacy controls. To learn more, click here.

·Anthropic gives you access to a variety of tools to help you manage your data. You can access these in your Privacy Settings.

55. Data Transfers

·Anthropic is a global company, and when you access our Services, your personal data is transferred to our servers in the US, or to other countries outside the European Economic Area ("EEA") and the UK for the purposes outlined in Section 2 of this Privacy Policy, for example to provide you with the Service, or to train our models, or to conduct research. This may be a direct provision of your personal data to us, or a transfer that we or a third party make. You can find more details about the affiliates and third parties we transfer data to, including their locations, in our Trust Center.

·Where Anthropic transfers information outside the EEA or the UK, we ensure it benefits from an adequate level of data protection by relying on:

• ·Adequacy decisions: These are decisions from the European Commission under Article 45 GDPR (or equivalent decisions under other laws) where they recognize that a country outside of the EEA offers an adequate level of data protection. We transfer your information as described in "Collection of Personal Data" to some countries with adequacy decisions, such as the countries with EU adequacy decisions listed here and countries with UK adequacy decisions listed here; or
• ·Standard contractual clauses: The European Commission has approved contractual clauses under Article 46 GDPR that allows companies in the EEA to transfer data outside the EEA. These (and their approved equivalent for the UK and Switzerland) are called standard contractual clauses. We rely on standard contractual clauses to transfer information as described in "Collection of Personal Data" to certain affiliates and third parties in countries without an adequacy decision.

·In certain situations, we rely on derogations provided for under applicable data protection law to transfer information to a third country. If you have questions about international transfers, or the safeguards we apply, you can contact us.

66. Data Retention, Data Lifecycle, and Security Controls

·Anthropic retains your personal data for as long as reasonably necessary for the purposes and criteria outlined in this Privacy Policy and explained further in our privacy center.

·When the personal data collected is no longer required by us, we and our service providers will perform the necessary procedures for destroying, deleting, erasing, or converting it into an anonymous form as permitted or required under applicable laws.

·Aggregated or De-Identified Information

·We apply aggregation and de-identification techniques where appropriate as part of our data minimization practices. For example, we may process personal data in an aggregated or de-identified form to analyze and improve the effectiveness of our Services including to conduct analytics, conduct research, study user behavior, and train our AI models as permitted under applicable laws. For instance:

• ·When you submit Feedback, we disassociate Inputs and Outputs from your user ID to use them for training and improving our models.
• ·If our systems flag Inputs or Outputs for harmful content or for potentially violating our policies, we disassociate the content from your user ID to train our trust and safety internal classification and generative models. However, we may re-identify the Inputs or Outputs to enforce our Terms of Service or Usage Policy with the responsible user if necessary.
• ·To improve user experience, we may analyze and aggregate general user behavior and usage data. This information does not identify individual users.

·Where data is de-identified, Anthropic will maintain and use this information in its de-identified form, and will not attempt to re-identify such information, except as permitted by law.

·Security Controls Relating to our Processing of Personal Data

·We implement appropriate technical and organizational security measures designed to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

77. Children

·Our Services are not directed towards, and we do not knowingly collect, use, disclose, sell, or share any information from children under the age of 18. We have measures in place to detect and remove children from our Services. If you become aware that a child under the age of 18 has provided any personal data to us while using our Services, please email us at privacy@anthropic.com and we will investigate the matter and, if appropriate, delete the personal data.

88. Changes to Our Privacy Policy

·Anthropic may update this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy, as appropriate, and update the Effective Date at the top of https://www.anthropic.com/legal/privacy. You can view a summary of privacy policy changes and previous versions in our Privacy Center.

99. Contact Information

·If you live in the European Economic Area (EEA), UK or Switzerland (the "European Region"), the data controller responsible for your personal data is Anthropic Ireland, Limited. If you live outside the European Region, the data controller responsible for your personal data is Anthropic PBC.

·If you have any questions about this Privacy Policy, or have any questions, complaints or requests regarding your personal data, you can contact us as described below:

• ·Anthropic PBC with a registered address at 548 Market St, PMB 90375, San Francisco, CA 94104 (United States).
• ·Anthropic Ireland, Limited with a registered address at 6th Floor, South Bank House, Barrow Street, Dublin 4, D04 TR29 (Ireland).

·You can email us at privacy@anthropic.com and contact our Data Protection Officer at dpo@anthropic.com.

·Please note that under many countries' laws, you have the right to lodge a complaint with the supervisory authority in the place in which you live or work. A full list of EU supervisory authorities' contact details is available here. If you live or work in the UK, you have the right to lodge a complaint with the UK Information Commissioner's Office. If you live in Brazil, you have the right to lodge a complaint with the Brazilian Data Protection Authority (ANPD). If you live in Australia, you have the right to lodge a complaint with the Office of the Australian Information Commissioner.

1010. Legal Bases for Processing

1111. Regional Supplemental Disclosures

·Supplemental Disclosures for Residents of Canada

·These supplemental disclosures contain additional information relevant to residents of Canada. This content should be read in conjunction with the rest of our Privacy Policy. In case of conflict between our Privacy Policy and these supplemental disclosures, the supplemental disclosures shall prevail in relation to residents of Canada.

·Consent. By expressly consenting to this Privacy Policy, you confirm you have read, understand, and consent to the collection, use, processing, and disclosure of your personal data in accordance with this Privacy Policy and understand that, in jurisdictions where it is available, Anthropic also relies on other lawful bases for the foregoing as more fully set out in this policy. We will only collect, use and disclose your personal data with your consent, unless otherwise permitted or required by law. Your consent may be given expressly or implied, depending on the circumstances and the sensitivity of the information involved. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

·Cross-jurisdictional Transfers. By providing us with personal data, you acknowledge and agree that your personal data may be transferred or disclosed to other jurisdictions for processing and storage outside of Canada, including to the United States and the countries listed on our Subprocessor List, where laws regarding the protection of personal data may be less stringent than the laws in your jurisdiction. Furthermore, we may disclose your personal data in these jurisdictions in response to legal processes or where we believe in good faith that disclosure is required or permitted by law.

·Contact. If you have any questions or comments about our processing of your personal data, or to exercise your rights as outlined in Section 4 ("Rights and Choices"), please contact us at privacy@anthropic.com.

·Supplemental Disclosures for Residents of Brazil

·These supplemental disclosures contain additional information relevant to residents of Brazil. This content should be read in conjunction with the rest of our Privacy Policy. In case of conflict between our Privacy Policy and these supplemental disclosures, the supplemental disclosures shall prevail in relation to residents of Brazil.

·Legal Bases. Depending on the specific purpose of the processing, we may rely on different grounds than those listed under section 2, where permitted by and in accordance with the Brazilian General Data Protection Law (LGPD). For example, we may rely on the "exercise of legal rights" basis to process personal data associated with customer complaints and to enforce our Terms of Service and similar terms and agreements, including our Usage Policy.

·Data Subject's Rights. LGPD grants certain rights regarding your personal data, which differ from the ones listed under section 4. We will respond to your requests to exercise your rights below in accordance with applicable law:

• ·Confirmation of whether your data is being processed. You have the right to receive a confirmation on whether Anthropic processes your data.
• ·Access to your data. You have the right to know what personal data Anthropic processes about you.
• ·Correction of incomplete, inaccurate or outdated data. You have the right to request the correction of your data that is incomplete, inaccurate, or outdated.
• ·Anonymization, blocking or erasure of data. You have the right to request the anonymization, blocking or erasure of data that is unnecessary, excessive or processed in non-compliance with the provisions of the law.
• ·Portability of personal data to a third party. You have the right to request portability of your data to a third-party, as long as this does not infringe on our trade secrets.
• ·Information of public and private entities with which we shared data. You have the right to request information of public and private entities with which we have shared your data.
• ·Information about the possibility to refuse to provide consent and the respective consequences, when applicable.
• ·Withdrawal of your consent. You have the right to withdraw your consent. This procedure will be carried out free of charge.
• ·Request a review of decisions made solely based on automated processing of personal data.

·Please keep in mind that these rights are not absolute and may not apply in certain circumstances. For example, in certain cases we may continue to process and retain data regardless of your request for deletion, objection, blocking or anonymisation, in order to comply with legal, contractual and regulatory obligations, safeguard and exercise rights, including in judicial, administrative and arbitration proceedings and in other cases provided for by law.

·International Data Transfers. You acknowledge that Anthropic is a company based and headquartered in the United States. Any information we hold about you will be transferred to, used, processed, and stored in the United States and other countries and territories, which may not have data privacy or data protection laws equivalent to those in your country or territory. For the proper operation of the Services, Anthropic needs to carry out international transfers of personal data. In the case of Brazil, we will rely on standard contractual clauses (SCCs) for our data transfers where required and in instances where they are not covered by an adequacy decision. These SCCs have been approved by the Brazilian Data Protection Authority (ANPD), which is the "competent supervisory authority" for these transfers, as governed by Brazilian Data Protection Laws. You can view the SCCs adopted by the ANPD here.

·Supplemental Disclosures for Residents of the Republic of Korea

·This section applies to the extent that Anthropic is subject to the Personal Information Protection Act ("PIPA"), and supplements the information in the Privacy Policy. This is an addendum to the Privacy Policy and should be read in conjunction with the Privacy Policy. In case of any inconsistency between the Privacy Policy and this Addendum, this Addendum prevails for users in the Republic of Korea. This Addendum may be amended or updated from time to time.

·Items of Personal Data Collected and Purpose of Use

·In addition to "1. Collection of Personal Data", we collect and use your information as follows:

• ·Purpose: Identity verification, Fraud and abuse monitoring
• ·Items of Data: Name, birthdate, sex, native-foreigner-code, and DI (duplication information)
• ·Period of retention and use: Until account deletion

·Delegation of Processing of Personal Data

·Anthropic delegates the processing of personal data as described here and below, and the delegatees may process personal data according to the purpose of the delegation.

• ·Korea Credit Bureau: Fraud and abuse detection and identity verification
• ·Kim & Chang: Assisting with the domestic representative related duties

·Overseas Transfer of Personal Data

·Anthropic delegates the processing of personal data to affiliates and third parties, all of whom are located overseas. In addition, Anthropic transfers personal data overseas as follows:

• ·Recipient's Name (Contact Information): Persona (privacy@withpersona.com)
• ·Country to which Personal Data to be Transferred: United States
• ·Items of Personal Data to be Transferred: Name, birthdate, sex, native-foreigner-code, and DI (duplication information)
• ·Recipient's Purpose of Use: Fraud and abuse detection and identity verification
• ·Period of Retention and Use by Recipient: 3 years
• ·Legal Basis for Overseas Transfer: PIPA Article 28-8(1)(iii) delegation

·Following collection, personal data is transferred to the overseas recipients listed below from time to time, as necessary, via a dedicated network. You may have the right to request that your personal data not be transferred overseas as described above. If so, you may request this by email us at privacy@anthropic.com and contact our Data Protection Officer at dpo@anthropic.com. However, in doing so, Anthropic may not be able to provide you with all or any of the services we make available through our website.

·Domestic Representative in the Republic of Korea

·The domestic representative of Anthropic PBC for data protection and related regulatory purposes under Article 31-2 of the Personal Information Protection Act and Article 32-5 of the Act on Promotion of Information and Communications Network Utilization and Data Protection, Etc. in the Republic of Korea is as follows:

·Entity Name and Representative: Anthropic Korea, Limited (Representative Patrick Azubike Ekeruo)

·Registered Address: (Yeoksam-dong), 41F, 152 Teheran-ro, Gangnam-gu, Seoul, South Korea Telephone: +82 2 734 0940 Email: anthropic_privacy@kimchang.com

·Welcome to Anthropic! Before accessing our Services, please read these Commercial Terms of Service.

·These Commercial Terms of Service ("Terms") are an agreement between Anthropic and you or the organization, company, or other entity that you represent ("Customer"). "Anthropic" means Anthropic Ireland, Limited if Customer resides in the European Economic Area ("EEA"), Switzerland or UK, and Anthropic, PBC if Customer resides anywhere else. They govern Customer's use of Anthropic API keys and any other Anthropic offerings that references these Terms, as well as all related Anthropic tools, documentation and services (the "Services"). These Terms are effective on the earlier of the date that Customer first electronically consents to a version of these Terms and the date that Customer first accesses the Services ("Effective Date").

·Please note: You may not enter into these Terms on behalf of an organization, company, or other entity unless you have the legal authority to bind that entity. Services under these Terms are not for consumer use. Our consumer offerings (e.g., Claude.ai) are governed by our Consumer Terms of Service instead.

AA. Services

·A.1. Overview. Subject to these Terms, Anthropic gives Customer permission to use the Services, including to power products and services Customer makes available to its own customers and end users ("Users").

·A.2. Third Party Features. Customer may elect (in its sole discretion) to use features, services or other content made available by third parties to Customer through the Services ("Third Party Features"). Customer acknowledges and agrees that Third Party Features are not Services and, accordingly, Anthropic is not responsible for them.

·A.3. Feedback. If Customer provides (in its sole discretion) Anthropic with feedback regarding the Services, Anthropic may use that feedback at its own risk and without obligation to Customer.

BB. Customer Content

·As between the parties and to the extent permitted by applicable law, Anthropic agrees that Customer (a) retains all rights to its Inputs, and (b) owns its Outputs. Anthropic disclaims any rights it receives to the Customer Content under these Terms. Subject to Customer's compliance with these Terms, Anthropic hereby assigns to Customer its right, title and interest (if any) in and to Outputs. Anthropic may not train models on Customer Content from Services. "Inputs" means submissions to the Services by Customer or its Users and "Outputs" means responses generated by the Services to Inputs (Inputs and Outputs together are "Customer Content").

CC. Data Privacy

·Data submitted through the Services will be processed in accordance with the Anthropic Data Processing Addendum ("DPA"), which is incorporated into these Terms by reference.

DD. Trust and Safety; Restrictions

·D.1. Compliance. Each party will comply with all laws applicable to the provision (for Anthropic) and use (for Customer) of the Services, including any applicable data privacy laws.

·D.2. Policies and Service Terms. Customer and its Users may only use the Services in compliance with these Terms, including (a) the Usage Policy ("Usage Policy", which was previously referred to as the Acceptable Use Policy), (b) our policy on the countries and regions Anthropic currently supports ("Supported Regions Policy") and (c) our Service Specific Terms, each of which is incorporated by reference into these Terms. Customer must cooperate with reasonable requests for information from Anthropic to support compliance with its Usage Policy, including to verify Customer's identity and use of the Services.

·D.3. Limitations of Outputs; Notice to Users. It is Customer's responsibility to evaluate whether Outputs are appropriate for Customer's use case, including where human review is appropriate, before using or sharing Outputs. Customer acknowledges, and must notify its Users, that factual assertions in Outputs should not be relied upon without independently checking their accuracy, as they may be false, incomplete, misleading or not reflective of recent events or information. Customer further acknowledges that Outputs may contain content inconsistent with Anthropic's views.

·D.4. Use Restrictions. Customer may not and must not attempt to (a) access the Services to build a competing product or service, including to train competing AI models or resell the Services except as expressly approved by Anthropic; (b) reverse engineer or duplicate the Services; or (c) support any third party's attempt at any of the conduct restricted in this sentence.

·D.5. Service Account. Customer is responsible for all activity under its account. Customer will promptly notify Anthropic if Customer believes the account it uses to access the Services has been compromised, or is subject to a denial of service or similar malicious attack that may negatively impact the Services.

EE. Confidentiality

·E.1. Confidential Information. The parties may share information that is identified as confidential, proprietary, or similar, or that a party would reasonably understand to be confidential or proprietary ("Confidential Information"). Customer Content is Customer's Confidential Information.

·E.2. Obligations of Parties. The receiving party ("Recipient") may only use Confidential Information of the disclosing party ("Discloser") to exercise its rights and perform its obligations under these Terms. Recipient may only share Discloser's Confidential Information to Recipient's employees, agents, and advisors that have a need to know such Confidential Information and who are bound to obligations of confidentiality at least as protective as those provided in these Terms ("Representatives"). Recipient will protect Discloser's Confidential Information from unauthorized use, access, or disclosure in the same manner as Recipient protects its own Confidential Information, and with no less than reasonable care. Recipient is responsible for all acts and omissions of its Representatives.

·E.3. Exclusions. Confidential Information excludes information that: (a) becomes publicly available through no fault of Recipient; (b) is obtained by Recipient from a third party without a breach of the third party's obligations of confidentiality; or (c) is independently developed by Recipient without use of Confidential Information. Recipient may disclose Discloser's Confidential Information to the extent it is required by law, or court or administrative order, and will, except where expressly prohibited, notify Discloser of the required disclosure promptly and fully cooperate with Discloser's efforts to prevent or narrow the scope of disclosure.

·E.4. Destruction Request. Recipient will destroy Discloser's Confidential Information promptly upon request, except where retained to comply with law or copies in Recipient's automated back-up systems, which will remain subject to these obligations of confidentiality while maintained.

FF. Intellectual Property

·Except as expressly stated in these Terms, these Terms do not grant either party any rights to the other's content or intellectual property, by implication or otherwise.

GG. Publicity

·Anthropic may use Customer's name and logo to publicly identify Customer as a customer of the Services; provided that Customer may opt-out via this request form. Customer will consider in good faith any request by Anthropic to (1) provide a quote from a Customer executive regarding Customer's motivation for using the Services that Anthropic may use publicly and (2) participate in a public co-marketing activity.

HH. Fees

·H.1. Payment of Fees. Customer is responsible for fees incurred by its account, at the rates specified on the Model Pricing Page, unless otherwise agreed by the parties. Anthropic may require prepayment for the Services in the form of credits or offer other types of credits, all of which are subject to Anthropic's Supplemental Credits Terms. Anthropic may update the published rates, to be effective the earlier of 30 days after the updates are posted by Anthropic or Customer otherwise receives Notice.

·H.2. Taxes. Fees do not include any taxes, duties, or assessments that may be owed by Customer for use of the Services ("Taxes"), unless otherwise specified in the applicable invoice. Customer is responsible for remitting any necessary withholding Taxes to the relevant authority on a timely basis and providing Anthropic with evidence of the same upon request. Where law provides for the reduction or elimination of withholding taxes, including via tax treaty, the parties will collaborate in good faith to do so. For clarity, Customer must pay Anthropic the amount ("Gross-up Payment") that will ensure that Anthropic receives the same total amount that it would have received if no such withholding or reduction by Customer had been required (taking into account any and all applicable Taxes (including any Taxes imposed on the Gross-up Payment)).

·H.3. Billing. Failure to pay Anthropic all amounts owed when due may result in suspension or termination of Customer's access to the Services. Anthropic reserves any other rights of collection it may have.

II. Termination and Suspension

·I.1. Term. These Terms start on the Effective Date and continue until terminated (the "Term").

·I.2. Termination.

·I.2.a. Each party may terminate these Terms at any time for convenience with Notice, except Anthropic must provide 30 days prior Notice.

·I.2.b. Either party may terminate these Terms for the other party's material breach by providing 30 days prior Notice detailing the nature of the breach unless cured within that time.

·I.2.c. Anthropic may terminate these Terms immediately with Notice if Anthropic reasonably believes or determines that Anthropic's provision of the Services to Customer is prohibited by applicable law.

·I.3. Suspension.

·I.3.a. Anthropic may suspend Customer's access to any portion or all of the Services if: (a) Anthropic reasonably believes or determines that (i) there is a risk to or attack on any of the Services; (ii) Customer or any User is using the Services in violation of Sections D.1 (Compliance), D.2 (Policies and Service Terms) or D.4 (Use Restrictions); or (iii) Anthropic's provision of the Services to Customer is prohibited by applicable law or would result in a material increase in the cost of providing the Services; or (b) any vendor suspends or terminates Anthropic's use of any third-party services or products required to enable Customer to access the Services (each, a "Service Suspension").

·I.3.b. Anthropic will use reasonable efforts to provide written notice of any Service Suspension to Customer, and resume providing access to the Services, as soon as reasonably possible after the event giving rise to the Service Suspension is cured, where curable. Anthropic will have no liability for any damage, liabilities, losses (including any loss of data or profits), or any other consequences that Customer may incur because of a Service Suspension.

·I.4. Effect of Termination. Upon termination, Customer may no longer access the Services. The following provisions will survive termination or expiration of these Terms: (a) Sections E (Confidentiality), G (Publicity), H (Fees), I (Termination and Suspension), J (Disputes), K (Indemnification), L.2 (Disclaimer of Warranties), L.3 (Limits on Liability), and M (Miscellaneous); (b) any provision or condition that must survive to fulfill its essential purpose.

JJ. Disputes

·J.1. Disputes. In the event of a dispute, claim or controversy relating to these Terms ("Dispute"), the parties will first attempt in good faith to informally resolve the matter. The party raising the Dispute must notify the other party ("Dispute Notice"). The other party will respond to the Dispute Notice in a timely manner. If the parties have not resolved the dispute within 45 days of delivery of the Dispute Notice, either party may seek to resolve the dispute through arbitration as stated in Section J.2 (Arbitration).

·J.2. Arbitration. Any Dispute will be determined in English by final, binding arbitration according to the region-specific processes below. Judgment on any award issued through the arbitration process in this Section J.2 (Arbitration) may be entered in any court having jurisdiction. EACH PARTY AGREES THEY ARE WAIVING THE RIGHT TO A TRIAL BY JURY, AND THE RIGHT TO JOIN AND PARTICIPATE IN A CLASS ACTION, TO THE FULLEST EXTENT PERMITTED UNDER THE LAW IN CONNECTION WITH THESE TERMS.

·J.2.a. For Customers residing in the EEA, Switzerland or UK, Disputes will be determined by a sole arbitrator in Dublin, Ireland pursuant the UNCITRAL Arbitration Rules as at present in force. The appointing authority shall be the President for the time being of the Law Society of Ireland.

·J.2.b. For Customers residing anywhere else, Disputes will be determined by a sole arbitrator in San Francisco, CA pursuant to the Comprehensive Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc.

·J.3. Equitable Relief. This Section J (Disputes) does not limit either party from seeking equitable relief.

KK. Indemnification

·K.1. Claims Against Customer. Anthropic will defend Customer and its personnel, successors, and assigns from and against any Customer Claim (as defined below) and indemnify them for any judgment that a court of competent jurisdiction grants a third party on such Customer Claim or that an arbitrator awards a third party under any Anthropic-approved settlement of such Customer Claim. "Customer Claim" means a third-party claim, suit, or proceeding alleging that Customer's paid use of the Services (which includes data Anthropic has used to train a model that is part of the Services) in accordance with these Terms or Outputs generated through such authorized use violates any third-party intellectual property right.

·K.2. Claims Against Anthropic. Customer will defend Anthropic and its personnel, successors, and assigns from and against any Anthropic Claim (as defined below) and indemnify them for any judgment that a court of competent jurisdiction grants a third party on such Anthropic Claim or that an arbitrator awards a third party under any Customer-approved settlement of such Anthropic Claim. "Anthropic Claim" means any third-party claim, suit, or proceeding related to Customer's or its Users' (a) Inputs or other data provided by Customer, or (b) use of the Services in violation of the Usage Policy, the Service Specific Terms, or Section D.4 (Use Restrictions). Anthropic Claims and Customer Claims are each a "Claim", as applicable.

·K.3. Exclusions. Neither party's defense or indemnification obligations will apply to the extent the underlying allegation arises from the indemnified party's fraud, willful misconduct, violations of law, or breach of the Agreement. Additionally, Anthropic's defense and indemnification obligations will not apply to the extent the Customer Claim arises from: (a) modifications made by Customer to the Services or Outputs; (b) the combination of the Services or Outputs with technology or content not provided by Anthropic; (c) Inputs or other data provided by Customer; (d) use of the Services or Outputs in a manner that Customer knows or reasonably should know violates or infringes the rights of others; (e) the practice of a patented invention contained in an Output; or (f) an alleged violation of trademark based on use of an Output in trade or commerce.

·K.4. Process. The indemnified party must promptly notify the indemnifying party of the relevant Claim, and will reasonably cooperate in the defense. The indemnifying party will retain the right to control the defense of any such Claim, including the selection of counsel, the strategy and course of any litigation or appeals, and any negotiations or settlement or compromise, except that the indemnified party will have the right, not to be exercised unreasonably, to reject any settlement or compromise that requires that it admit wrongdoing or liability or subjects it to an ongoing affirmative obligation. The indemnifying party's obligations will be excused if either of the following materially prejudices the defense: (a) failure of the indemnified party to provide prompt notice of the Claim; or (b) failure to reasonably cooperate in the defense.

·K.5. Sole Remedy. To the extent covered under this Section K (Indemnification), indemnification is each party's sole and exclusive remedy under these Terms for any third-party claims.

LL. Warranties and Limits on Liability

·L.1. Warranties. Each party represents and warrants that (a) it is authorized to enter into these Terms; and (b) entering into and performing these Terms will not violate any of its corporate rules, if applicable. Customer further represents and warrants that it has all rights and permissions required to submit Inputs to the Services.

·L.2. Disclaimer of Warranties. EXCEPT TO THE EXTENT EXPRESSLY PROVIDED FOR IN THESE TERMS, TO THE MAXIMUM EXTENT PERMITTED UNDER LAW (A) THE SERVICES AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND; AND (B) ANTHROPIC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THIRD-PARTY PRODUCTS OR SERVICES, INCLUDING THIRD-PARTY INTERFACES. ANTHROPIC EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY IMPLIED WARRANTY ARISING FROM STATUTE, COURSE OF DEALING OR PERFORMANCE, OR TRADE USE. ANTHROPIC DOES NOT WARRANT, AND DISCLAIMS THAT, THE SERVICES OR OUTPUTS ARE ACCURATE, COMPLETE OR ERROR-FREE OR THAT THEIR USE WILL BE UNINTERRUPTED. REFERENCES TO A THIRD PARTY IN THE OUTPUTS MAY NOT MEAN THEY ENDORSE OR ARE OTHERWISE WORKING WITH ANTHROPIC.

·L.3. Limits on Liability.

·L.3.a. Except as stated in Section L.3.b, the liability of each party, and its affiliates and licensors, for any damages arising out of or related to these Terms (i) excludes damages that are consequential, incidental, special, indirect, or exemplary damages, including lost profits, business, contracts, revenue, goodwill, production, anticipated savings, or data, and costs of procurement of substitute goods or services and (ii) is limited to Fees paid by Customer for the Services in the previous 12 months.

·L.3.b. The limitations of liability in this Section L.3 (Limits on Liability) do not apply to either party's obligations under Section K (Indemnification).

·L.3.c. THE LIMITATIONS OF LIABILITY IN THIS SECTION L.3 (LIMITS ON LIABILITY) APPLY: (I) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW; (II) TO LIABILITY IN TORT, INCLUDING FOR NEGLIGENCE; (III) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT PRODUCT LIABILITY, OR OTHERWISE; (IV) EVEN IF THE BREACHING PARTY IS ADVISED IN ADVANCE OF THE POSSIBILITY OF THE DAMAGES IN QUESTION AND EVEN IF SUCH DAMAGES WERE FORESEEABLE; AND (E) EVEN IF THE INJURED PARTY'S REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.

·L.3.d. The parties agree that they have entered into these Terms in reliance on the terms of this Section L.3 (Limits on Liability) and those terms form an essential basis of the bargain between the parties.

MM. Miscellaneous

·M.1. Notices. All notices, demands, waivers, and other communications under these Terms (each, a "Notice") must be in writing. Except for notices related to demands to arbitrate or where equitable relief is sought, any Notices provided under these Terms may be delivered electronically to the address provided to Anthropic if to Customer; and to notices@anthropic.com if to Anthropic. Notice is effective only: (a) upon receipt by the receiving party, and (b) if the party giving the Notice has complied with all requirements of this Section M.1 (Notices).

·M.2. Electronic Communications. Customer agrees to receive electronic communications from Anthropic based on Customer's use of the Services and related to these Terms. Except where prohibited by applicable law, electronic communications may be sent via email, through the Services or Customer's management dashboard, or posted on Anthropic's website. Anthropic may also provide electronic communications via text or SMS about Customer's use of the Services or as Customer otherwise requests from Anthropic. If Customer wishes to stop receiving such messages, Customer may request it from Anthropic or respond to any such texts with "STOP".

·M.3. Amendment and Modification. Anthropic may update these Terms at any time, to be effective 30 days after the updates are posted by Anthropic or Customer otherwise receives Notice, except that updates made in response to changes to law or regulation take effect immediately upon posting or Notice. Changes will not apply retroactively. No other amendment to or modification of these Terms is effective unless it is in writing and signed by both parties. Failure to exercise or delay in exercising any rights or remedies arising from these Terms does not and will not be construed as a waiver; and no single or partial exercise of any right or remedy will preclude future exercise of such right or remedy.

·M.4. Assignment and Delegation. Neither party may assign its rights or delegate its obligations under these Terms without the other party's prior written consent, except that Anthropic may assign its rights and delegate its obligations to an affiliate or as part of a sale of all or substantially all its business. Any purported assignment or delegation is null and void except as permitted above. No permitted assignment or delegation will relieve the contracting party or assignees of their obligations under these Terms. These Terms will bind and inure to the benefit of the parties and their respective permitted successors and assigns.

·M.5. Severability. If a provision of these Terms is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will neither affect any other term or provision of these Terms nor invalidate or render unenforceable such term or provision in any other jurisdiction. Upon such determination that any term or other provision is invalid, illegal, or unenforceable, the parties will negotiate in good faith to modify these Terms to reflect the parties' original intent as closely as possible.

·M.6. Interpretation. These Terms will be construed mutually, with neither party considered the drafter. Document and section titles are provided for convenience and will not be interpreted. The phrases "for example" or "including" or "or" are not limiting.

·M.7. Governing Law; Venue.

·M.7.a. These Terms are governed by and construed in accordance with the Governing Laws, without giving effect to any choice of law provision. "Governing Laws" means (i) for Customers in the EEA, Switzerland, or UK, the Laws of Ireland; and (ii) for all other Customers, the laws of the State of California.

·M.7.b. Any suits, actions, or proceedings related to these Terms that are not required to be resolved via arbitration pursuant to Section J (Disputes) will be instituted exclusively in the Venue, and each party irrevocably submits to their exclusive jurisdiction. "Venue" means (i) for Customers in the EEA, Switzerland or UK, the courts of Ireland; and (ii) for all other Customers, federal or state courts located in California.

·M.8. Export and Sanctions. Customer may not export or provide access to the Services to persons or entities or into countries or for uses where it is prohibited under U.S. or other applicable international law. Without limiting the foregoing sentence, this restriction applies (a) to countries where export from the US or into such country would be prohibited or illegal without first obtaining the appropriate license, and (b) to persons, entities, or countries covered by U.S. sanctions.

·M.9. Integration. These Terms (including the Usage Policy, Supported Regions Policy, Service Specific Terms, DPA, Model Pricing Page and other documents or terms that are incorporated by reference by these Terms) constitute the parties' entire understanding as to the Services' provision and use. These Terms supersede all other understandings or agreements between the parties regarding the Services.

·M.10. Force Majeure. Neither party will be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control.