·This Claude Partner Network Agreement (this "CPNA") governs your participation in the Claude Partner Network Program (the "Program") and is an agreement between Anthropic (as defined below, and also referred to herein as "we," "us," or "our") and you or the entity you represent ("you" or "your"). This CPNA also incorporates by reference, and is deemed to include the terms and conditions contained in, our Partner Program Guide, the Anthropic Policies, and any exhibits or other documents or terms (including any Program Specific Terms) that are incorporated by reference in any of the foregoing, each of which forms an integral part of this CPNA. Please see Section J for definitions of certain capitalized terms used in this CPNA.

·This CPNA takes effect on the day you electronically agree to these terms by any method made available by Anthropic for such purpose (the "Effective Date"). By doing so, you acknowledge that you have read and understand this CPNA and agree to be bound by its terms and conditions. You also hereby represent to us that you are lawfully able to enter into contracts (e.g., you are not a minor) and, if you are entering into this CPNA for an entity, such as the company you work for, you represent to us that you have legal authority to bind that entity.

AA. Program.

• 1Participation. To participate in the Program and utilize any of its benefits, you must (a) submit a complete Program application through the Claude Partner Hub portal, (b) receive written approval from Anthropic to join the Program, which shall be granted in Anthropic's sole discretion (including, if accepted, as to your Program level or tier), and (c) enter into this CPNA (and this CPNA must not have been terminated).
• 2Affiliate Participation. Your Affiliates may participate in the Program, subject to their compliance with this CPNA and separate execution of any applicable Program Specific Terms; provided, you remain fully liable to us for your Affiliates' actions or omissions under, and their compliance with, this CPNA. Any breach of the CPNA by your Affiliates will be deemed a breach by you, and we reserve the right to terminate any Affiliate's participation in the Program upon written notice.
• 3Account. If you are accepted into the Program, you may register a Program account where you can manage your participation in the Program. Anthropic may use your Program Account Information to send you information about Anthropic, the Program or other relevant information. Program Account Information and any other personal information Anthropic or any of its Affiliates receive from you or otherwise collect to maintain and facilitate your participation in the Program will be processed in accordance with our Privacy Policy. You are solely responsible for all activity under your Program account. You will promptly notify Anthropic if you believe your account has been compromised or is subject to a denial of service or similar malicious attack.
• 4Benefits. As part of the Program, we may invite you to participate in opportunities or provide you with funding or other benefits related to your activities that support usage, promotion, or knowledge of the Anthropic Services. Any benefits, or their continued availability to you, are not guaranteed and may be subject to change as further described in this CPNA. If you receive benefits for which we determine you are not eligible, you will return such benefits upon our request, or we may cancel such benefits or make corresponding reductions to any of your future benefits. You may not use any benefits for any purpose other than for their intended use as set forth in the Partner Program Guide or otherwise communicated to you by Anthropic. Benefits may not be used by your employees for their personal benefit. All Program benefits and details thereof are set forth in the Partner Program Guide and may be subject to additional Program Specific Terms.
• 5Government Customer Projects. If you accept any benefits under this CPNA in support of a project relating to an existing or potential business relationship with a Governmental Entity (a "Government Customer Project"), you agree that:
• 5.1If the benefits are in the form of funding, the Governmental Entity must derive independent financial benefit from your consumption of the benefits (i.e., free or discounted products or services from you).
• 5.2You will comply with all procurement laws, rules, regulations, and contract provisions, including any that pertain to discounts and rebates, or that pertain to ethics and integrity (e.g., prohibitions against gratuities, bribery, corruption, kickbacks, conflicts of interest or false statements or claims). Your use of benefits under this CPNA must not create a conflict of interest (or the appearance of a conflict of interest) for you or Anthropic or give rise to any liability for Anthropic. Anthropic recommends you confirm with the applicable Governmental Entity's contracting officer, ethics official, or other applicable Representative that your use of the benefits provided under this CPNA in connection with the applicable Government Customer Project is lawful, ethical, and permissible.
• 5.3You will disclose to the applicable Governmental Entity the details regarding your receipt of benefits under this CPNA to the extent required by Applicable Law, such Governmental Entity's contracting requirements, or Anthropic. Anthropic is not responsible for confirming the accuracy of such disclosures prior to distributing the benefits under this CPNA. If you provide recommendations to a Governmental Entity regarding Anthropic's services, your receipt of such benefits should not impact such recommendations, and you will not use such benefits for the Government Customer Project unless you first disclose in writing to the applicable Governmental Entity that Anthropic is providing you benefits for the Government Customer Project.
• 6Fees. To the extent applicable, any Program fees payable by you to participate in the Program, and the terms and conditions associated with the payment thereof, will be set forth in the Partner Program Guide (including, if applicable, in the relevant Program Specific Terms).
• 7Conduct.
• 7.1You will at all times (i) conduct your activities in connection with the Program in a professional and competent manner and in accordance with the Anthropic Policies, and (ii) not engage in any harmful, false, or deceptive acts or practices (including making any unauthorized, false, misleading or illegal statements in connection with this CPNA, or regarding the Program). You are solely responsible for ensuring you are eligible to receive, and that you are using, any benefits under the Program in accordance with Applicable Law. You will be responsible for your Representatives' compliance with the terms and conditions of this CPNA as if their acts and omissions were your acts and omissions.
• 7.2You will not, directly or indirectly, offer, promise, give or authorize the giving of anything of value to any government official or other person for the purpose of (i) influencing any act or decision in connection with this CPNA, (ii) inducing any person to act in violation of their lawful duty or (iii) securing any improper business advantage. You will immediately notify Anthropic if you become aware of (A) any investigation, enforcement action, complaint, litigation, or other proceedings against you or your Representatives related to the Program or your activities in connection with the Program, (B) any government investigation, enforcement action, or formal allegation involving Partner or its personnel, including any matter under Anti-Bribery Laws (as defined below), sanctions, export controls, or the AI Diffusion Rule or (C) any fact or circumstance that would render any representation or warranty you made under this CPNA- including representations when accepting this CPNA, in the Program application, or in any subsequent recertification-materially inaccurate.
• 7.3While you are a participant in the Program, you will comply with all Applicable Laws (and you will not attempt to cause or knowingly support any violation of any Applicable Law), including all applicable export control and sanctions laws and regulations, including (i) those maintained by the U.S. Treasury Department's Office of Foreign Assets Control ("OFAC"), the U.S. Bureau of Industry and Security (including the Export Administration Regulations and the AI Diffusion Rule), the U.S. Department of Defense Trade Controls, the European Union, the United Kingdom and any other applicable jurisdiction and (ii) the International Traffic in Arms Regulations ("ITAR") maintained by the U.S. Department of State. Without limiting the generality of the foregoing, in performing your obligations under this CPNA, you will comply with all applicable commercial and public anti-bribery laws ("Anti-Bribery Laws"), including the U.S. Foreign Corrupt Practices Act of 1977, the UK Bribery Act of 2010 and any local equivalents in any jurisdictions where you operate or transact, which prohibit corrupt offers of anything of value, either directly or indirectly to anyone, including government officials, to obtain or keep business or to secure any other improper commercial advantage. You will (A) comply with Anthropic's anti-bribery due diligence process, including providing complete and accurate information in response to Anthropic's requests and completing any periodic compliance certifications or recertifications Anthropic may reasonably require, in each case within the timeframe reasonably specified by Anthropic and (B) not make any facilitation payments, which are payments to induce officials to perform routine functions they are otherwise obligated to perform. For the purposes of Section A.7, "government official" includes any government employee; candidate for public office; and employee of government-owned or government-controlled companies, public international organizations, and political parties.
• 7.4You will not make any representations or warranties concerning the Program on behalf of Anthropic. Anthropic will not be responsible for any representations or warranties made by you concerning the Program.
• 7.5You agree that you will only disclose customer contact details to Anthropic in connection with your participation in the Program if you have obtained any appropriate consents, as applicable, from such customer to allow Anthropic or an Anthropic-authorized partner to use such details to communicate directly with the customer for purposes related to Anthropic (or Anthropic-authorized partners) soliciting a direct or indirect sales or service provider relationship with such customer. For the avoidance of doubt, neither you nor Anthropic will be acting as the other party's processor (as defined under the EU General Data Protection Regulation, or its equivalent under other applicable data protection laws) in connection with your acceptance into the Program, and each party is an independent controller of personal information received. Any disclosure of personal information under a particular Program initiative may be subject to additional terms set forth in the Partner Program Guide or applicable Program Specific Terms. If we provide any personal information to you, you will handle, use, process, and delete such personal information (a) in accordance with applicable data protection laws, (b) only for the purpose for which it is provided, and (c) in accordance with your privacy policy.

BB. Confidentiality.

• 1Confidential Information. The parties may share Confidential Information in connection with the Program. The receiving party ("Recipient") may only use Confidential Information of the disclosing party (the "Discloser") to exercise its rights and perform its obligations under this CPNA and will use reasonable care to protect against any unauthorized disclosure of Discloser's Confidential Information. Recipient may only share Discloser's Confidential Information with Recipient's Representatives that have a need to know such Confidential Information and who are bound to obligations of confidentiality at least as protective as those provided in this CPNA. Recipient is responsible for all acts and omissions of its Representatives relating to this CPNA or the activities contemplated hereby.
• 2Exclusions. Confidential Information excludes information that: (a) becomes publicly available through no fault of Recipient or its Representatives, (b) is obtained by Recipient from a third party without a breach of the third party's obligations of confidentiality, or (c) is independently developed by Recipient without use of the Discloser's Confidential Information. Recipient may disclose Discloser's Confidential Information to the extent it is required by Applicable Law and will, except where expressly prohibited, notify Discloser of the required disclosure promptly and cooperate with Discloser's efforts to prevent or narrow the scope of disclosure.
• 3Destruction Request. Recipient will destroy Discloser's Confidential Information promptly upon request, except where retained to comply with Applicable Law or as copies in Recipient's automated back-up systems, which will remain subject to these obligations of confidentiality while maintained.
• 4Security Incidents. You will notify Anthropic in writing within the seventy-two (72) hours upon becoming aware of any confirmed security incident affecting Anthropic's Confidential Information (including any personal information).

CC. Intellectual Property.

• 1Rights Granted by Anthropic. Solely in connection with your participation in the Program, and only while you remain a participant in good standing, Anthropic hereby grants you a worldwide, royalty-free, non-exclusive, non-sublicensable and non-transferable license to display Anthropic Trademarks, subject to, in accordance with, and to the extent permitted by, this CPNA (including the Partner Program Guide) and the Anthropic Brand & Trademark Guidelines. All goodwill arising from your use of the Anthropic Trademarks shall inure to the benefit of Anthropic.
• 2Rights granted by You. For so long as you are a participant in the Program, (a) Anthropic may disclose your name, website, and other general contact information as a Program participant, and (b) you hereby grant Anthropic and its Affiliates a worldwide, royalty-free, non-exclusive, non-sublicensable and non-transferable license to use, reproduce, display, distribute, and translate all or any part of Partner Materials in connection with your participation in the Program. In connection with Anthropic's exercise of such rights, Anthropic may make reasonable, minor changes to Partner Materials, such as resizing or reformatting Partner Materials. As between the parties, you own and reserve all right, title, and interest in and to the Partner Materials. All goodwill arising from Anthropic's or its Affiliates' use of the Partner Trademarks shall inure to your benefit.
• 3Restricted Use. Each party may use the other party's Trademarks only as expressly permitted in this CPNA. Each party may revoke the other party's right to use its Trademarks under this CPNA with written notice to the other party; provided that a reasonable period of time is provided to cease use of the Trademarks.
• 4Reservation of Rights. Except as expressly stated in this CPNA, this CPNA does not grant either party any rights to the other's intellectual property, by implication, estoppel or otherwise. For the avoidance of doubt, acceptance into the Program does not authorize you to access, use, resell or sublicense Anthropic Services, and nothing in this CPNA grants you any such rights. Any use of the Anthropic Services shall be governed by your relevant Customer Agreement(s).
• 5Contacts. By registering a Program account, you hereby consent to Anthropic contacting you (e.g., by email) for any of the following purposes: (a) regarding Program updates; (b) with relevant Program promotional materials, and/or (c) to reasonably request information from you about your business and customers as it relates to your participation in the Program. You represent and warrant that you have obtained the consents necessary for Anthropic to send these communications to your Representatives who are also registered in your Program account.
• 6Feedback. If you provide (in your sole discretion) Anthropic with any suggestions for, contributions to or feedback on the Program ("Feedback"), you hereby grant Anthropic and its Affiliates an irrevocable, perpetual, transferable, sublicensable, worldwide, paid-up, royalty-free license to use such Feedback.

DD. Publicity.

·You will not issue any press release or make any other public communication regarding your participation in the Program without Anthropic's prior written consent; provided, you may repeat any public statement that is consistent with and substantially similar to one Anthropic previously approved.

EE. Term and Termination.

• 1Term. This CPNA starts on the Effective Date and continues until terminated in accordance with the terms of this Section E.
• 2Termination.
• 2.1Unless otherwise specified in any Program Specific Terms, either party may terminate this CPNA at any time for convenience with 30 days' prior Notice.
• 2.2Either party may terminate this CPNA for the other party's material breach by providing 10 business days' prior Notice detailing the nature of the breach unless cured within that time.
• 2.3Either party may terminate this CPNA immediately with Notice if the other party (i) ceases or suspends its business operations or (ii) becomes the subject of any proceeding relating to bankruptcy, insolvency, liquidation, receivership or assignment for the benefit of creditors, or any comparable legal proceeding.
• 2.4Anthropic may suspend or terminate this CPNA immediately with Notice if (i) Anthropic reasonably believes that your participation in the Program is prohibited by Applicable Law or creates a material security or reputational risk for Anthropic; (ii) Anthropic determines, in its sole discretion, to cease operating the Program (provided that Anthropic will use commercially reasonable efforts to give you advance notice of such cessation); (iii) Anthropic believes, in good faith, that you have violated or caused Anthropic to violate any Anti-Bribery Laws or that such a violation is reasonably likely to occur; (iv) you or any of your Affiliates become a Restricted Party or becomes subject to any trade or economic sanctions maintained by OFAC or export control or AI Diffusion Rule enforcement action; (v) you willfully misrepresent your involvement in the Program (including with respect to your level or tier) or any representation or warranty you made-including representations made when accepting this CPNA, in the Program application, or in subsequent recertification-was materially false or misleading when made or subsequently becomes materially inaccurate and you fail to disclose the change in accordance with Section A.7.b; (vi) you materially breach the Anthropic Brand & Trademark Guidelines; or (vii) you breach the Usage Policy in a manner that Anthropic reasonably determines creates a safety, security, intellectual property, or other material risk.
• 2.5You may terminate this CPNA immediately with Notice to Anthropic if Anthropic modifies this CPNA, in accordance with Section I.2, in a manner that materially and adversely (i) reduces your rights or (ii) increases your obligations or liability under this CPNA in any material respect (excluding any change to, or discontinuation of, benefits under the Partner Program Guide that does not involve changes to any Program Specific Terms).
• 3Effect of Termination. Upon termination of this CPNA, you must (a) cease all participation in, and activities relating to, the Program, (b) immediately return, cease use of, and remove from your website, or if instructed by Anthropic, destroy, any materials provided to you by Anthropic in connection with the Program in your possession (including any and all materials containing Anthropic Trademarks or Confidential Information to the extent provided to you in connection with the Program) and (c) immediately cease to identify yourself or hold yourself out as a Program participant or Program partner. The following provisions will survive termination or expiration of this CPNA: (i) Sections B (Confidentiality), C.4 (Reservation of Rights) and C.6 (Feedback), D (Publicity), E (Term and Termination), F (Disputes), G (Indemnification), H.1 (Warranties), H.2 (Disclaimer of Warranties), H.3 (Limits on Liability), and I (Miscellaneous), and (ii) any provision or condition that must survive to fulfill its essential purpose.

FF. Disputes.

• 1Disputes. In the event of a Dispute, the parties will first attempt in good faith to informally resolve the matter. The party raising the Dispute must provide Notice to the other party. The other party will respond to the Dispute Notice in a timely manner. If the parties have not resolved the Dispute within 45 days of delivery of the Dispute Notice, either party may seek to resolve the Dispute through arbitration as stated in Section F.2 (Arbitration).
• 2Arbitration. Any Dispute will be determined in English by final, binding arbitration. Judgment on any award issued through the arbitration process in this Section F.2 (Arbitration) may be entered in any court having jurisdiction. EACH PARTY AGREES THEY ARE WAIVING THE RIGHT TO A TRIAL BY JURY, AND THE RIGHT TO JOIN AND PARTICIPATE IN A CLASS ACTION, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW IN CONNECTION WITH THIS CPNA. Disputes will be determined by a sole arbitrator in San Francisco, CA pursuant to the Comprehensive Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. For participants residing in the EEA, Switzerland or UK: Disputes will be determined by a sole arbitrator in Dublin, Ireland pursuant the UNCITRAL Arbitration Rules as at present in force. The appointing authority will be the President for the time being of the Law Society of Ireland.
• 3Equitable Relief. Nothing in this CPNA (including anything in this Section F (Disputes)) limits either party from seeking equitable relief.

GG. Indemnification.

• 1Claims Against You. Anthropic will defend you and your personnel, successors, and assigns from and against any third-party claim, suit, or proceeding alleging that your use of the Anthropic Trademarks in accordance with this CPNA violates any third-party intellectual property right (a "Partner Claim") and indemnify them for any judgment or award that a court of competent jurisdiction or arbitrator grants a third party on such Partner Claim or any amount payable to a third party under any Anthropic-approved settlement of such Partner Claim.
• 2Claims Against Anthropic. You will defend Anthropic and its personnel, successors, and assigns from and against any third-party claim, suit or proceeding (a) arising from your participation in the Program (or any project thereunder), except to the extent directly caused by Anthropic's acts or omissions, (b) arising from any breach by you of this CPNA or (c) alleging that Anthropic's use of the Partner Materials in accordance with this CPNA violates any third-party intellectual property right (an "Anthropic Claim" and together with any Partner Claim, a "Claim") and indemnify them for any judgment or award that a court of competent jurisdiction or arbitrator grants a third party on such Anthropic Claim or any amount payable to a third party under any settlement of such Anthropic Claim approved by you.
• 3Exclusions. Neither party's defense or indemnification obligations will apply to the extent the underlying allegation arises from the indemnified party's fraud, willful misconduct, violations of Applicable Law, or breach of this CPNA.
• 4Process. The indemnified party must promptly notify the indemnifying party of the relevant Claim and reasonably cooperate in the defense. The indemnifying party will retain the right to control the defense of any such Claim, including the selection of counsel, the strategy and course of any litigation or appeals, and any negotiations or settlement or compromise, except that the indemnified party will have the right, not to be exercised unreasonably, to reject any settlement or compromise that requires that it admit wrongdoing or liability or subjects it to an ongoing affirmative obligation. The indemnifying party's obligations will be excused if either of the following materially prejudices the defense: (a) failure of the indemnified party to provide prompt Notice of the Claim, or (b) failure to reasonably cooperate in the defense.
• 5Sole Remedy. To the extent covered under this Section G (Indemnification), indemnification is each party's sole and exclusive remedy under this CPNA for any such Claims.

HH. Warranties and Limits on Liability.

• 1Warranties.
• 1.1Each party represents and warrants that (i) it has the full right and legal authority to enter into this CPNA, (ii) this CPNA is a legal, valid and binding obligation of such party, enforceable against it in accordance with its terms, (iii) the execution and delivery of this CPNA have been duly authorized by such party and (iv) entering into and performing this CPNA will not violate any of its corporate rules, if applicable.
• 1.2You represent and warrant that (i) to the best of your knowledge and after due inquiry, neither you nor any of your directors, officers or other Representatives acting on your behalf in connection with this CPNA is or has been convicted of, or is currently the subject of a pending investigation or enforcement action involving, bribery, corruption, fraud, or money laundering; (ii) neither you nor any of your directors, officers, or other Representatives performing under this CPNA (A) is a Restricted Party, (B) is located, organized, or ordinarily resident in a country or territory subject to comprehensive sanctions, or (C) is otherwise the target of any sanctions, export controls, or trade restrictions that would prohibit your participation in this CPNA; and (iii) neither you nor any of your Affiliates is owned or controlled, in whole or in part, by a Governmental Entity, and no government official (as defined in Section A.7.c) or member of their immediate family (A) holds a direct or indirect ownership or other financial interest in you or any of your Affiliates, or (B) serves as a director, officer, or Representative of you or any of your Affiliates with responsibility for activities under this CPNA, in each case except as you have disclosed to Anthropic in writing prior to the Effective Date or in your Program application. You will promptly notify Anthropic if you become aware of any sanctions designation or export-control enforcement action.
• 2Disclaimer of Warranties. EXCEPT TO THE EXTENT EXPRESSLY PROVIDED FOR IN THIS CPNA, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW (A) THE PROGRAM, PROGRAM CONTENT AND ANY OTHER MATERIALS OR BENEFITS ANTHROPIC MAY OFFER THROUGH THE PROGRAM ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, AND (B) ANTHROPIC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE PROGRAM. ANTHROPIC EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY IMPLIED WARRANTY ARISING FROM STATUTE, COURSE OF DEALING OR PERFORMANCE, OR TRADE USE.
• 3Limits on Liability.
• 3.1The liability of each party and its Affiliates for any damages arising out of or related to this CPNA (i) excludes damages that are consequential, incidental, special, indirect, exemplary or punitive damages, including loss of profits, business, contracts, revenue, goodwill, production, anticipated savings, or data, and costs of procurement of substitute goods or services and (ii) in the aggregate, is limited to $50,000. Notwithstanding the foregoing, the limitations in this Section H.3 do not apply to: (A) either party's indemnification obligations under this CPNA; (B) your breach of Section B (Confidentiality); (C) either party's fraud or willful misconduct; or (D) any liability that cannot be excluded or limited under applicable law.
• 3.2THE LIMITATIONS OF LIABILITY IN THIS SECTION H.3 (LIMITS ON LIABILITY) APPLY: (I) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, (II) TO LIABILITY IN TORT, INCLUDING FOR NEGLIGENCE, (III) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT PRODUCT LIABILITY, OR OTHERWISE, (IV) EVEN IF THE BREACHING PARTY IS ADVISED IN ADVANCE OF THE POSSIBILITY OF THE DAMAGES IN QUESTION AND EVEN IF SUCH DAMAGES WERE FORESEEABLE, AND (V) EVEN IF THE INJURED PARTY'S REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.
• 3.3The parties agree that they have entered into this CPNA in reliance on the terms of this Section H.3 (Limits on Liability) and those terms form an essential basis of the bargain between the parties.

II. Miscellaneous.

• 1Notices. All Notices must be in writing. Except for Notices related to demands to arbitrate or where equitable relief is sought, any Notices provided under this CPNA may be delivered electronically to the address provided to Anthropic if to you; and to notices@anthropic.com if to Anthropic. Notice is effective only: (a) upon receipt by the receiving party, and (b) if the party giving the Notice has complied with all requirements of this Section I.1 (Notices).
• 2Modification. Except as expressly set forth in any Program Specific Terms, Anthropic may, in its sole discretion, at any time (a) change or discontinue all or any part of the Program or any benefits thereunder, or (b) modify this CPNA (or any portion hereof, including the Partner Program Guide, any Program Specific Terms, and the Anthropic Policies) by posting a revised version or notice to the Claude Partner Hub or by otherwise notifying you in accordance with Section I.1 ("Modified Terms"). Any such Modified Terms shall become effective immediately upon posting or, if we notify in accordance with Section I.1, as stated in the relevant Notice. In the event the changes reflected in any Modified Terms are materially adverse to you, you may, as your sole remedy, terminate this CPNA in accordance with Section E.2.e. By continuing to participate in the Program after the effective date of any changes, discontinuations or modifications to this CPNA, you agree to be bound by the applicable terms. It is your responsibility to check the Program website regularly for any Modified Terms. We last modified this CPNA on the date listed at the beginning of this CPNA.
• 3No Waiver. Failure to exercise or delay in exercising any rights or remedies arising from this CPNA does not and will not be construed as a waiver, and no single or partial exercise of any right or remedy will preclude future exercise of such right or remedy.
• 4Assignment and Delegation. Neither party may assign its rights or delegate its obligations under this CPNA without the other party's prior written consent, except that Anthropic may assign its rights and delegate its obligations to an Affiliate or as part of a sale of all or substantially all of its business. Any purported assignment or delegation is null and void except as permitted above. No permitted assignment or delegation will relieve the contracting party or assignees of their obligations under this CPNA. This CPNA will bind and inure to the benefit of the parties and their respective permitted successors and assigns.
• 5Change of Control. If you experience a Change of Control: (a) you will give written notice to Anthropic within 30 days after the Change of Control; and (b) Anthropic may immediately terminate this CPNA any time between the Change of Control and 30 days after Anthropic receives such written notice. If Anthropic has not exercised its right of termination under this Section within 30 days of receipt of notice of the Change of Control, that right of termination will expire (without prejudice to any other termination rights under Section E.2).
• 6Severability. If a provision of this CPNA is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will neither affect any other term or provision of this CPNA nor invalidate or render unenforceable such term or provision in any other jurisdiction. Any invalid, illegal or unenforceable provisions will be interpreted to give effect to the intent of the original provision. If such construction is not possible, the invalid, illegal or unenforceable portion will be severed from this CPNA, but the rest of this CPNA will remain in full force and effect.
• 7Interpretation. This CPNA will be construed mutually, with neither party considered the drafter. Document and section titles are provided for convenience and will not be interpreted. The phrases "for example," or "including," or "or" are not limiting.
• 8Order of Precedence. In the event of any conflict or inconsistency between the following documents, the order of precedence shall be: (a) the Program Specific Terms, including any exhibits, (b) the Partner Program Guide, and (c) the terms of this CPNA.
• 9Governing Law; Venue. This CPNA is governed by and construed in accordance with the laws of the State of California, without giving effect to any choice of law provision. Any suits, actions, or proceedings related to this CPNA that are not required to be resolved via arbitration pursuant to Section F (Disputes) will be instituted exclusively in the federal or state courts located in California, and each party irrevocably submits to their exclusive jurisdiction.
• 10Records and Audit. You will keep and maintain complete and accurate books, records and accounts relating to this CPNA. During the term of this CPNA, and for a period of one year thereafter, if you receive reasonable prior notice from Anthropic, you will give Anthropic or an accountant(s) or auditor(s) appointed by Anthropic access during normal business hours or otherwise provide to your relevant books and records to the extent reasonably necessary to verify, at Anthropic's cost, your continuing full compliance with this CPNA and all Applicable Laws and cooperate in good faith with any requests relating to any such review within ten (10) business days.
• 11Integration. This CPNA constitutes the parties' entire understanding as to the Program and supersedes any prior agreements or understandings between the parties relating to the Program. For the avoidance of doubt, nothing in this CPNA modifies or supersedes your Customer Agreement(s). If you and Anthropic enter into a separate written agreement that is negotiated and executed by both parties and that explicitly governs your participation in the Program, that agreement will control over this CPNA to the extent of any conflict.
• 12Force Majeure. Neither party will be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control.
• 13Independent Contractors. Anthropic and you are independent contractors, and this CPNA does not create a partnership, joint venture, agency, fiduciary or employment relationship. The use of the term "Anthropic Partner" or "Partner of Anthropic" refers solely to membership in the Program. You will not make any representations, warranties, or guarantees to any third party on behalf of Anthropic. Neither party, nor any of its respective Affiliates, is an agent of the other for any purpose or has the authority to bind the other. This CPNA is non-exclusive, and nothing in it precludes either party from entering into similar arrangements with third parties. Nothing in this CPNA is a revenue, lead, or volume guarantee, and neither party is obligated to purchase the other party's products or services
• 14Language. All communications and Notices made or given pursuant to this CPNA must be in the English language. The English language version of this CPNA will control in the event of a conflict with any translated versions of this CPNA Anthropic may provide.
• 15No Third-Party Beneficiaries. This CPNA does not create any third-party beneficiary rights in any individual or entity that is not a party to this CPNA.

JJ. Definitions.

• 1"Affiliate" means, with respect to any party at any given time, any other entity directly or indirectly controlling, controlled by or under common control with such party at such time. For the purposes of this definition, the term "control" (including its correlative meanings, the terms "controlling", "controlled by" and "under common control with") shall mean the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of such party, whether through the ownership of voting securities, by contract or otherwise.
• 2"Anthropic" means Anthropic Ireland, Limited if you are domiciled in the European Economic Area, Switzerland, or the United Kingdom, and Anthropic, PBC for all others.
• 3"Anthropic Brand & Trademark Guidelines" means the Anthropic Brand & Trademark Guidelines available at https://www.anthropic.com/legal/trademark-guidelines, as may be updated from time to time in accordance with Section I.2.
• 4"Anthropic Policies" means the Usage Policy, Supported Regions Policy and Anthropic Brand & Trademark Guidelines.
• 5"Anthropic Services" means the Claude Developer Platform, Team and Enterprise services, as well as all related Anthropic tools, documentation and services provided by Anthropic under your Customer Agreement.
• 6"Anthropic Trademarks" means any Trademarks owned by Anthropic or any of its Affiliates.
• 7"Applicable Law" means, with respect to any party hereto, any federal, state or local law (statutory, common or otherwise), constitution, treaty, convention, ordinance, code, rule, regulation, order or other similar requirement enacted, adopted, promulgated or applied by a governmental authority that is binding upon or applicable to such party.
• 8"Change of Control" means any transaction or series of transactions following which (a) a third party acquires, directly or indirectly, more than fifty percent (50%) of the voting rights or issued share capital of you; (b) you consolidate with or merge into another entity, or another entity merges into you, in each case such that the existing shareholders hold less than fifty per cent (50%) of the voting rights or share capital of the surviving entity following such transaction; or (c) you sell or transfer all or substantially all of your assets to one or more third parties in a single transaction or series of transactions.
• 9"Claude Partner Hub" means the online portal located at https://www.partnerhub.anthropic.com or another URL designated by Anthropic.
• 10"Confidential Information" means information that is identified as confidential, proprietary, or similar, or that a party would reasonably understand to be confidential or proprietary. Confidential Information includes (a) nonpublic information relating to the Discloser's technology, products, services, processes, data, customers, business plans and methods, promotional and marketing activities, finances and other business affairs and (b) the nature, content and existence of discussions or negotiations between the parties.
• 11"Customer Agreement" means the Enterprise Services Agreement, the terms at https://www.anthropic.com/legal/commercial-terms, or other agreement that you may have entered into with us, in your capacity as a customer, for your use of Anthropic Services.
• 12"Dispute" means dispute, claim or controversy relating to this CPNA.
• 13"Governmental Entity" means any national, state, provincial, municipal, or other government, or any ministry, department, agency, or instrumentality of one; any public international organization; any political party, party official, or candidate for political office; and any enterprise, fund (including any sovereign wealth fund), or other body in which any of the foregoing, or any member of a royal or ruling family, directly or indirectly holds thirty percent (30%) or more of the equity or voting interest, or which any of them otherwise controls.
• 14"Notice" means notices, demands, waivers, and other communications under this CPNA.
• 15"Partner Materials" means any Partner Trademarks or other text, images, audio, video, or other content provided by you to Anthropic or its Affiliates in connection with the Program.
• 16"Partner Program Guide" means the Partner Program Guide available at Claude Partner Hub, as may be updated from time to time in accordance with Section I.2, including to add new Program Specific Terms when new benefits, levels, tiers, sub-programs or projects are added to or under the Program.
• 17"Partner Trademarks" means any Trademarks owned by you or any of your Affiliates.
• 18"Privacy Policy" means the Privacy Policy available at https://www.anthropic.com/legal/privacy, as may be updated from time to time in accordance with Section I.2.
• 19"Program Account Information" means information about you that you provide to Anthropic or its Affiliates in connection with the creation or administration of your Program account, including names, usernames, phone numbers, email addresses, and billing information associated with your Program account.
• 20"Program Specific Terms" means addenda containing certain additional terms and conditions, as incorporated by reference in the Partner Program Guide, that are applicable to certain specific benefits, levels, tiers or sub-programs of, or projects under, the Program, as such Program Specific Terms may be updated from time to time in accordance with Section I.2.
• 21"Representative" means employees, agents, and advisors of a party.
• 22"Restricted Party" means a person or entity with whom United States persons or entities are restricted or prohibited from doing business under regulations of OFAC, the BIS Entity List, the EU Consolidated List, or the UK HMT list.
• 23"Supported Regions Policy" means the Supported Regions Policy available at https://www.anthropic.com/supported-countries, as may be updated from time to time in accordance with Section I.2.
• 24"Trademarks" means any and all trademarks, service marks, trade names, service names, brand names, trade dress, logos, and any and all other indications of origin (whether or not registered), including all goodwill associated therewith.
• 25"Usage Policy" means the Usage Policy available at https://www.anthropic.com/legal/aup, as may be updated from time to time in accordance with Section I.2.

·Anthropic is an AI safety and research company working to build reliable, interpretable, and steerable AI systems.

·This Privacy Policy explains how we collect, use, disclose, and process your personal data when you use our website, Claude.ai, or other Anthropic products and services (the "Services"). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our Enterprise accounts. Our use of that data is governed by our customer agreements covering access to and use of those offerings.

·Please see our Non-User Privacy Policy for information on how our large language models are 'trained' and how personal data obtained from third party sources, including where others may submit personal data when using our services, may be used when developing or delivering our products and services.

·This Privacy Policy also describes your privacy rights. More information about your rights, and how to exercise them, is set out in Section 4 ("Rights and Choices").

·If you are located in Canada, Brazil, or the Republic of Korea, please read the relevant Regional Supplemental Disclosure which applies to you.

·If you are located in Washington or a state with similar consumer health data laws, please read our Consumer Health Data Privacy Policy which applies to you if you integrate third party health applications with Claude.

11. Collection of Personal Data

·We collect the following categories of personal data:

·Personal data you provide to us directly

• ·Identity and Contact Data: Anthropic collects identifiers, including your name, email address, and phone number when you sign up for an Anthropic account, or to receive information on our Services. We may also collect or generate indirect identifiers (e.g., "USER12345").
• ·Payment Information: We shall collect your payment information if you choose to purchase access to Anthropic's Services.
• ·Inputs and Outputs: You are able to interact with our Services in a variety of formats, including but not limited to chat, coding, agentic sessions (where Claude performs multi-step tasks or takes actions on your behalf), and connected services. The content you submit to the Services through these interactions, including via third-party applications, services, and content you choose to upload, integrate or interact with using our Services, are your "Inputs". Inputs generate responses and actions ("Outputs"). If you include personal data or reference external content in your Inputs, we will collect that information and it may be reproduced in your Outputs. Depending on the permissions you grant Claude, some Outputs may result in actions with effects outside the Services, such as sending communications, modifying files, or interacting with third-party services on your behalf.
• ·Feedback on your use of our Services: We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ("Feedback"). If you rate an Output in response to an Input-for example, by using the thumbs up/thumbs down icon-we may store the entire related conversation as part of your Feedback. You can learn more about how we use Feedback here.
• ·Study Participation Data: If you participate in Anthropic research studies, surveys, or interviews (for example our Anthropic Interviewer), we collect the responses you provide, associated account data, and related Technical Information. We may combine this data with other data from your account for aggregated analysis.
• ·Communication Information: If you communicate with us, including via our chatbot on our Help site, we collect your name, contact information, and the contents of any messages you send.
• ·Verification Data: In certain circumstances, we may ask you to verify your age or identity. If you choose to do so, data we will collect includes, depending on the method: an image of your government-issued identity document and the information appearing on it (such as your ID number and date of birth); your image in photo or video form, facial geometry templates (which may be considered 'biometric data' in some jurisdictions); and the result of the verification (for example, whether your age meets the applicable threshold).

·When you provide Inputs-including by uploading files, granting Claude access to third-party services, or instructing Claude to retrieve or act on information-you are responsible for ensuring you have the necessary rights, permissions, or authority to do so.

·Personal data we receive automatically from your use of the Services

·When you use the Services, we also receive certain technical data automatically (described below, collectively "Technical Information"). This includes:

• ·Device and Connection Information: Consistent with your device or browser permissions, your device or browser automatically sends us information about when and how you install, access, or use our Services. This includes information such as your device type, operating system information, browser information and web page referers, mobile network, connection information, mobile operator or internet service provider (ISP), time zone setting, IP address (including information about the location of the device derived from your IP address), identifiers (including device or advertising identifiers, probabilistic identifiers, and other unique personal or online identifiers), and device location.
• ·Usage Information: We collect information about your use of the Services, such as the dates and times of access, browsing history, search, information about the links you click and about third-party applications, services, and content you integrate or interact with, pages you view, and other information about how you use the Services, and technology on the devices you use to access the Services.
• ·Log and Troubleshooting Information: We collect information about how our Services are performing when you use them. This information includes log files. If you or your device experiences an error, we may collect information about the error, the time the error occurred, the feature being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred.
• ·Cookies & Similar Technologies: We and our service providers use cookies, scripts, or similar technologies ("Cookies") to manage the Services and to collect information about you and your use of the Services. These technologies help us to recognize you, customize or personalize your experience, market additional products or services to you, and analyze the use of our Services to make them safer and more useful to you. For more details about how we use these technologies, and your opt-out controls and other options, please visit our Cookie Policy.

·Personal data we collect or receive to train our models

·Anthropic obtains personal data from third party sources in order to train our models. Specifically, we train our models using data from the following sources:

• ·Publicly available information via the Internet
• ·Datasets that we obtain through commercial agreements with third party businesses
• ·Data that our users or crowd workers provide, including Inputs and Outputs from our Services (unless users opt out)
• ·Feedback that users explicitly provide about our Services
• ·Materials flagged for safety, security, or policy review Data that we generate internally

·For more information about how we collect and use personal data to develop our language models that power our Services, the steps we take to minimize the privacy impact on individuals through the training process, and your choices with respect to that information, please see our separate Non-User Privacy Policy.

22. Uses of Personal Data Permitted Under Applicable Data Protection Laws

·We use your personal data for the following purposes:

• ·To provide, maintain and facilitate any products and services offered to you with respect to your Anthropic account, which are governed by our Terms of Service;
• ·To provide, maintain and facilitate optional services and features that enhance platform functionality and user experience;
• ·To provide you with service updates, communications, and to provide tailored recommendations about our Services that may be of interest to you;
• ·To create and administer your Anthropic account;
• ·To facilitate payments for products and services provided by Anthropic;
• ·To prevent and investigate fraud, abuse, and violations of our Usage Policy, unlawful or criminal activity, unauthorized access to or use of personal data or Anthropic systems and networks, to protect our rights and the rights of others, to protect your safety or that of any other person, and to meet legal, governmental and institutional policy obligations;
• ·To investigate and resolve disputes;
• ·To investigate and resolve security issues;
• ·To debug and to identify and repair errors that impair existing functionality;
• ·To improve the Services and conduct research, including training our models and conducting broader research on AI-related topics such as the societal impacts of AI; and
• ·To enforce our Terms of Service and similar terms and agreements, including our Usage Policy.

·We may use your Inputs and Outputs to train and improve Anthropic AI models, unless you opt out through your account settings. Even if you opt-out, we will use Inputs and Outputs for model improvement when: (i) your conversations are flagged for safety review to improve our ability to detect harmful content, enforce our policies, or advance AI safety research, or (ii) you've explicitly reported the materials to us (for example via our feedback mechanisms).

·Please see Section 10 below for details of our legal bases for processing your personal data.

33. Recipients and Third-Party Data Sources

·Anthropic will disclose personal data to, or receive personal data from, the following categories of third parties for the purposes explained in this Policy:

• ·Affiliates & corporate partners: Anthropic discloses the categories of personal data described above between and among its affiliates and related entities.
• ·Service providers & business partners: Anthropic may receive and disclose the categories of personal data described above with service providers and business partners for a variety of business purposes, including website and data hosting, ensuring compliance with industry standards, research, auditing, data processing, investigating and resolving safety and security issues, preventing and investigating fraud, abuse, and violations of our Usage Policy, and providing you with the Services.
• ·Your Organization and Administrator: If you use an email address owned by your employer or another organization, your account may be linked to the organization's enterprise account with us, as described in our Consumer Terms of Service.

·Anthropic may also receive or disclose personal data in the following circumstances:

• ·As part of a significant corporate event: If Anthropic is involved in a merger, corporate transaction, bankruptcy, or other situation involving the transfer of business assets, Anthropic will receive or disclose your personal data as part of these corporate transactions.
• ·Third-Party Websites, Integrations, and Services: Our Services allow you to connect to and interact with third-party applications, services, and content ("Third-Party Services") via the Services and through integrations you enable, such as Connectors, plugins, webhooks, and external APIs. When you connect to or interact with Third-Party Services:
• ·Claude may send your Inputs, Outputs, and instructions to Third-Party Services to perform actions on your behalf (such as reading files, sending messages, or retrieving information). The Third-Party Service receives this data directly and processes it according to its own privacy policy.
• ·Claude may retrieve content and data from Third-Party Services you interact with. This data becomes part of your Inputs.
• ·Some integrations or features may allow Claude to access Third-Party Services on an ongoing basis until you disable the feature or disconnect the integration in your settings.
• ·Anthropic does not control, and is not responsible for, the data practices of Third-Party Services. Before enabling an integration, granting Claude access to, or instructing Claude to take actions on a Third-Party Service, you should ensure you have the authority to grant such access and that doing so complies with any applicable terms, policies, or confidentiality obligations. Before enabling an integration, you should review the third party's privacy policy. Our Services may also link to third-party websites (such as social media); by following these links, you provide information directly to those third parties. Our linking to, or supporting an integration with, a Third-Party Service does not mean we endorse it or speak for that third party.
• ·Pursuant to regulatory or legal requirements, safety, rights of others, and to enforce our rights or our terms. We may share personal data with government authorities, law enforcement, or other third parties where, based on the information available to us, we have a good-faith belief that disclosure is reasonably necessary to (i) comply with applicable law, regulation or legal process, including for legal, tax or accounting purposes, or in response to an enforceable governmental request; (ii) prevent serious harm to any person or to property; (iii) detect, prevent, or otherwise address fraud or other illegal activity; or (iv) enforce our terms, or protect the rights, property, security, or safety of Anthropic, our users, or others.
• ·Research publications: We may publish aggregated, de-identified, or anonymized findings from our research, including research into how our Services are used and AI safety research.
• ·With an individual's consent: Anthropic will otherwise disclose personal data when an individual gives us permission or directs us to disclose this information, including as a part of our Services.

·You can find information about the third parties Anthropic engages to help us process personal data here.

44. Rights and Choices

·Depending on where you live and the laws that apply in your country of residence, you may enjoy certain rights regarding your personal data, as described further below. However, please be aware that these rights are limited, and that the processes by which we may need to action your requests regarding our training dataset are complex. We may also decline a request if we have a lawful reason for doing so. That said, we strive to prioritize the protection of personal data, and comply with all applicable privacy laws.

·To exercise your rights, you or an authorized agent may submit a request by contacting us. After we receive your request, we may verify it by requesting information sufficient to confirm your identity (e.g. email address, billing details). Where a third party representative submits a request on behalf of a data subject, we require evidence of authorization to act on behalf of the data subject.

·We will respond to your request within the period required by the data protection law that applies to you. For example, where the EU GDPR or UK GDPR applies, we will respond within one calendar month of receiving a verifiable request, and where your request is complex or you have made a number of requests within a short timeframe, we may extend that period by up to a further two months. Where another law applies to you and sets a different period, we will respond within that period. You may also have the right to appeal requests that we deny by emailing privacy@anthropic.com. Anthropic will not discriminate based on the exercising of privacy rights you may have. Set out below is a summary of the rights which you may enjoy, depending on the laws that apply in your country of residence.

• ·Right to know: the right to know what personal data Anthropic processes about you, including the categories of personal data, the categories of sources from which it is collected, the business or commercial purposes for collection, and the categories of third parties to whom we disclose it.
• ·Access & data portability: the right to request a copy of the personal data Anthropic processes about you, subject to certain exceptions and conditions. In certain cases and subject to applicable law, you have the right to port your information.
• ·Deletion: the right to request that we delete personal data collected from you when you use our Services, subject to certain exceptions. You also are able to delete individual conversations, which will be removed immediately from your conversation history and automatically deleted from our back-end within 30 days. Learn more here.
• ·Correction: the right to request that we correct inaccurate personal data Anthropic retains about you, subject to certain exceptions. Please note that we cannot guarantee the factual accuracy of Outputs. If Outputs contain factually inaccurate personal data relating to you, you can submit a correction request and we will make a reasonable effort to correct this information-but due to the technical complexity of our large language models, it may not always be possible for us to do so.
• ·Objection: the right to object to processing of your personal data, including profiling conducted on grounds of public or legitimate interest. In places where such a right applies, we will no longer process the personal data in case of such objection unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise or defense of legal claims. If we use your information for direct marketing, you can object and opt out of future direct marketing messages using the unsubscribe link in such communications.
• ·Restriction: the right to restrict our processing of your personal data in certain circumstances.
• ·Withdrawal of consent: Where Anthropic's processing of your personal data is based on consent, you have the right to withdraw your consent. For example, you can disconnect your health app integration and withdraw your consent in your settings. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
• ·Automated decision-making: Anthropic does not engage in decision making based solely on automated processing or profiling in a manner which produces a legal effect (i.e., impacts your legal rights) or significantly affects you in a similar way (e.g., significantly affects your financial circumstances or ability to access essential goods or services).
• ·Sale & targeted Anthropic marketing of its products and services: Anthropic does not "sell" your personal data as that term is defined by applicable laws and regulations. You can opt-out of sharing your personal data for targeted advertising to promote our products and services, and we will honor global privacy controls. To learn more, click here.

·Anthropic gives you access to a variety of tools to help you manage your data. You can access these in your Privacy Settings.

55. Data Transfers

·Anthropic is a global company, and when you access our Services, your personal data is transferred to our servers in the US, or to other countries outside the European Economic Area ("EEA") and the UK for the purposes outlined in Section 2 of this Privacy Policy, for example to provide you with the Service, or to train our models, or to conduct research. This may be a direct provision of your personal data to us, or a transfer that we or a third party make. You can find more details about the affiliates and third parties we transfer data to, including their locations, in our Trust Center.

·Where Anthropic transfers information outside the EEA or the UK, we ensure it benefits from an adequate level of data protection by relying on:

• ·Adequacy decisions: These are decisions from the European Commission under Article 45 GDPR (or equivalent decisions under other laws) where they recognize that a country outside of the EEA offers an adequate level of data protection. We transfer your information as described in "Collection of Personal Data" to some countries with adequacy decisions, such as the countries with EU adequacy decisions listed here and countries with UK adequacy decisions listed here; or
• ·Standard contractual clauses: The European Commission has approved contractual clauses under Article 46 GDPR that allows companies in the EEA to transfer data outside the EEA. These (and their approved equivalent for the UK and Switzerland) are called standard contractual clauses. We rely on standard contractual clauses to transfer information as described in "Collection of Personal Data" to certain affiliates and third parties in countries without an adequacy decision.

·In certain situations, we rely on derogations provided for under applicable data protection law to transfer information to a third country. If you have questions about international transfers, or the safeguards we apply, you can contact us.

66. Data Retention, Data Lifecycle, and Security Controls

·Anthropic retains your personal data for as long as reasonably necessary for the purposes and criteria outlined in this Privacy Policy and explained further in our privacy center.

·When the personal data collected is no longer required by us, we and our service providers will perform the necessary procedures for destroying, deleting, erasing, or converting it into an anonymous form as permitted or required under applicable laws.

·Aggregated or De-Identified Information

·We apply aggregation and de-identification techniques where appropriate as part of our data minimization practices. For example, we may process personal data in an aggregated or de-identified form to analyze and improve the effectiveness of our Services including to conduct analytics, conduct research, study user behavior, and train our AI models as permitted under applicable laws. For instance:

• ·When you submit Feedback, we disassociate Inputs and Outputs from your user ID to use them for training and improving our models.
• ·If our systems flag Inputs or Outputs for harmful content or for potentially violating our policies, we disassociate the content from your user ID to train our trust and safety internal classification and generative models. However, we may re-identify the Inputs or Outputs to enforce our Terms of Service or Usage Policy with the responsible user if necessary.
• ·To improve user experience, we may analyze and aggregate general user behavior and usage data. This information does not identify individual users.

·Where data is de-identified, Anthropic will maintain and use this information in its de-identified form, and will not attempt to re-identify such information, except as permitted by law.

·Security Controls Relating to our Processing of Personal Data

·We implement appropriate technical and organizational security measures designed to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

77. Children

·Our Services are not directed towards, and we do not knowingly collect, use, disclose, sell, or share any information from children under the age of 18. We have measures in place to detect and remove children from our Services. If you become aware that a child under the age of 18 has provided any personal data to us while using our Services, please email us at privacy@anthropic.com and we will investigate the matter and, if appropriate, delete the personal data.

88. Changes to Our Privacy Policy

·Anthropic may update this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy, as appropriate, and update the Effective Date at the top of https://www.anthropic.com/legal/privacy. You can view a summary of privacy policy changes and previous versions in our Privacy Center.

99. Contact Information

·If you live in the European Economic Area (EEA), UK or Switzerland (the "European Region"), the data controller responsible for your personal data is Anthropic Ireland, Limited. If you live outside the European Region, the data controller responsible for your personal data is Anthropic PBC.

·If you have any questions about this Privacy Policy, or have any questions, complaints or requests regarding your personal data, you can contact us as described below:

• ·Anthropic PBC with a registered address at 548 Market St, PMB 90375, San Francisco, CA 94104 (United States).
• ·Anthropic Ireland, Limited with a registered address at 6th Floor, South Bank House, Barrow Street, Dublin 4, D04 TR29 (Ireland).

·You can email us at privacy@anthropic.com and contact our Data Protection Officer at dpo@anthropic.com.

·Please note that under many countries' laws, you have the right to lodge a complaint with the supervisory authority in the place in which you live or work. A full list of EU supervisory authorities' contact details is available here. If you live or work in the UK, you have the right to lodge a complaint with the UK Information Commissioner's Office. If you live in Brazil, you have the right to lodge a complaint with the Brazilian Data Protection Authority (ANPD). If you live in Australia, you have the right to lodge a complaint with the Office of the Australian Information Commissioner.

1010. Legal Bases for Processing

1111. Regional Supplemental Disclosures

·Supplemental Disclosures for Residents of Canada

·These supplemental disclosures contain additional information relevant to residents of Canada. This content should be read in conjunction with the rest of our Privacy Policy. In case of conflict between our Privacy Policy and these supplemental disclosures, the supplemental disclosures shall prevail in relation to residents of Canada.

·Consent. By expressly consenting to this Privacy Policy, you confirm you have read, understand, and consent to the collection, use, processing, and disclosure of your personal data in accordance with this Privacy Policy and understand that, in jurisdictions where it is available, Anthropic also relies on other lawful bases for the foregoing as more fully set out in this policy. We will only collect, use and disclose your personal data with your consent, unless otherwise permitted or required by law. Your consent may be given expressly or implied, depending on the circumstances and the sensitivity of the information involved. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

·Cross-jurisdictional Transfers. By providing us with personal data, you acknowledge and agree that your personal data may be transferred or disclosed to other jurisdictions for processing and storage outside of Canada, including to the United States and the countries listed on our Subprocessor List, where laws regarding the protection of personal data may be less stringent than the laws in your jurisdiction. Furthermore, we may disclose your personal data in these jurisdictions in response to legal processes or where we believe in good faith that disclosure is required or permitted by law.

·Contact. If you have any questions or comments about our processing of your personal data, or to exercise your rights as outlined in Section 4 ("Rights and Choices"), please contact us at privacy@anthropic.com.

·Supplemental Disclosures for Residents of Brazil

·These supplemental disclosures contain additional information relevant to residents of Brazil. This content should be read in conjunction with the rest of our Privacy Policy. In case of conflict between our Privacy Policy and these supplemental disclosures, the supplemental disclosures shall prevail in relation to residents of Brazil.

·Legal Bases. Depending on the specific purpose of the processing, we may rely on different grounds than those listed under section 2, where permitted by and in accordance with the Brazilian General Data Protection Law (LGPD). For example, we may rely on the "exercise of legal rights" basis to process personal data associated with customer complaints and to enforce our Terms of Service and similar terms and agreements, including our Usage Policy.

·Data Subject's Rights. LGPD grants certain rights regarding your personal data, which differ from the ones listed under section 4. We will respond to your requests to exercise your rights below in accordance with applicable law:

• ·Confirmation of whether your data is being processed. You have the right to receive a confirmation on whether Anthropic processes your data.
• ·Access to your data. You have the right to know what personal data Anthropic processes about you.
• ·Correction of incomplete, inaccurate or outdated data. You have the right to request the correction of your data that is incomplete, inaccurate, or outdated.
• ·Anonymization, blocking or erasure of data. You have the right to request the anonymization, blocking or erasure of data that is unnecessary, excessive or processed in non-compliance with the provisions of the law.
• ·Portability of personal data to a third party. You have the right to request portability of your data to a third-party, as long as this does not infringe on our trade secrets.
• ·Information of public and private entities with which we shared data. You have the right to request information of public and private entities with which we have shared your data.
• ·Information about the possibility to refuse to provide consent and the respective consequences, when applicable.
• ·Withdrawal of your consent. You have the right to withdraw your consent. This procedure will be carried out free of charge.
• ·Request a review of decisions made solely based on automated processing of personal data.

·Please keep in mind that these rights are not absolute and may not apply in certain circumstances. For example, in certain cases we may continue to process and retain data regardless of your request for deletion, objection, blocking or anonymisation, in order to comply with legal, contractual and regulatory obligations, safeguard and exercise rights, including in judicial, administrative and arbitration proceedings and in other cases provided for by law.

·International Data Transfers. You acknowledge that Anthropic is a company based and headquartered in the United States. Any information we hold about you will be transferred to, used, processed, and stored in the United States and other countries and territories, which may not have data privacy or data protection laws equivalent to those in your country or territory. For the proper operation of the Services, Anthropic needs to carry out international transfers of personal data. In the case of Brazil, we will rely on standard contractual clauses (SCCs) for our data transfers where required and in instances where they are not covered by an adequacy decision. These SCCs have been approved by the Brazilian Data Protection Authority (ANPD), which is the "competent supervisory authority" for these transfers, as governed by Brazilian Data Protection Laws. You can view the SCCs adopted by the ANPD here.

·Supplemental Disclosures for Residents of the Republic of Korea

·This section applies to the extent that Anthropic is subject to the Personal Information Protection Act ("PIPA"), and supplements the information in the Privacy Policy. This is an addendum to the Privacy Policy and should be read in conjunction with the Privacy Policy. In case of any inconsistency between the Privacy Policy and this Addendum, this Addendum prevails for users in the Republic of Korea. This Addendum may be amended or updated from time to time.

·Items of Personal Data Collected and Purpose of Use

·In addition to "1. Collection of Personal Data", we collect and use your information as follows:

• ·Purpose: Identity verification, Fraud and abuse monitoring
• ·Items of Data: Name, birthdate, sex, native-foreigner-code, and DI (duplication information)
• ·Period of retention and use: Until account deletion

·Delegation of Processing of Personal Data

·Anthropic delegates the processing of personal data as described here and below, and the delegatees may process personal data according to the purpose of the delegation.

• ·Korea Credit Bureau: Fraud and abuse detection and identity verification
• ·Kim & Chang: Assisting with the domestic representative related duties

·Overseas Transfer of Personal Data

·Anthropic delegates the processing of personal data to affiliates and third parties, all of whom are located overseas. In addition, Anthropic transfers personal data overseas as follows:

• ·Recipient's Name (Contact Information): Persona (privacy@withpersona.com)
• ·Country to which Personal Data to be Transferred: United States
• ·Items of Personal Data to be Transferred: Name, birthdate, sex, native-foreigner-code, and DI (duplication information)
• ·Recipient's Purpose of Use: Fraud and abuse detection and identity verification
• ·Period of Retention and Use by Recipient: 3 years
• ·Legal Basis for Overseas Transfer: PIPA Article 28-8(1)(iii) delegation

·Following collection, personal data is transferred to the overseas recipients listed below from time to time, as necessary, via a dedicated network. You may have the right to request that your personal data not be transferred overseas as described above. If so, you may request this by email us at privacy@anthropic.com and contact our Data Protection Officer at dpo@anthropic.com. However, in doing so, Anthropic may not be able to provide you with all or any of the services we make available through our website.

·Domestic Representative in the Republic of Korea

·The domestic representative of Anthropic PBC for data protection and related regulatory purposes under Article 31-2 of the Personal Information Protection Act and Article 32-5 of the Act on Promotion of Information and Communications Network Utilization and Data Protection, Etc. in the Republic of Korea is as follows:

·Entity Name and Representative: Anthropic Korea, Limited (Representative Patrick Azubike Ekeruo)

·Registered Address: (Yeoksam-dong), 41F, 152 Teheran-ro, Gangnam-gu, Seoul, South Korea Telephone: +82 2 734 0940 Email: anthropic_privacy@kimchang.com