Archived - Third Party Sub-Processors (2025-03-21) | SaaS Manager | 1Password

·Archived - Third Party Sub-Processors (2025-03-21)

·Effective Date: March 21st 2025

·This list is considered archived starting on October 31 2025. It is being superseded by a combined 1Password third party sub-processors list .

·Trelica works with the following third parties to provide our Services. These third parties have or potentially will have access to Customer Data, including personal data. You can find more details on data protection, the scope of our personal data usage and our relationship with third parties in the Master Subscription Agreement.

·Third Party: Microsoft Corporation Microsoft Corporation Service: Azure Service: Azure

• ·Purpose: Trelica uses cloud computing services built on the Azure platform (e.g. for cloud storage).

·Purpose: Trelica uses cloud computing services built on the Azure platform (e.g. for cloud storage). Amazon Web Services, Inc Amazon Web Services, Inc

• ·Service: Cloud hosting for applications and databases (from 6th April 2025)
• ·Purpose: Servers in USA (app.trelica.com) + Germany (eu.trelica.com)
• ·Datadog, Inc.

·Datadog, Inc. Service: Datadog Service: Datadog

• ·Purpose: Cloud monitoring. Servers in USA. DPA with Model Clauses.
• ·Datadog, Inc.

·Datadog, Inc. Service: Datadog Service: Datadog

• ·Purpose: Cloud monitoring. Servers in USA. DPA with Model Clauses.

·Purpose: Cloud monitoring. Servers in USA. DPA with Model Clauses. Functional Software, Inc Functional Software, Inc Service: Sentry.io Service: Sentry.io

• ·Purpose: Bug and error reporting tool. Servers in USA. DPA with Model Clauses.

·Purpose: Bug and error reporting tool. Servers in USA. DPA with Model Clauses. Twilio Inc Twilio Inc Service: SendGrid Service: SendGrid

• ·Purpose: Trelica uses SendGrid to send transactional emails to users. These emails may contain personal data.
• ·Stripe, Inc.

·Stripe, Inc. Service: Stripe Service: Stripe

• ·Purpose: Trelica uses Stripe to process payments for customers who opt to pay by credit card. This involves processing the payee's personal data and credit card information.

·Purpose: Trelica uses Stripe to process payments for customers who opt to pay by credit card. This involves processing the payee's personal data and credit card information. Zendesk, Inc Zendesk, Inc Service: Zendesk Support Service: Zendesk Support

• ·Purpose: Support issue tracking tool. Zendesk stores email addresses and the content of communications with customers relating to support tickets.
• ·Totango, Inc.

·Totango, Inc. Service: Totango Customer Success Tool Service: Totango Customer Success Tool

• ·Purpose: Totango stores customer names, email addresses, and (from August 2022) usage metrics to help understand which parts of the product are used most.

·Purpose: Totango stores customer names, email addresses, and (from August 2022) usage metrics to help understand which parts of the product are used most. Aha.io Aha.io Service: Customer feedback management Service: Customer feedback management

• ·Purpose: Allows customers to make suggestions for product enhancements. Suggestions are visible to other Trelica customers who can comment or up-vote. Names and emails of contributors are stored, but email addresses are not shown.
• ·Salesforce, Inc.

·Salesforce, Inc. Service: Salesforce CRM Service: Salesforce CRM

• ·Purpose: Customer relationship management and customer communications. Servers in Canada.
• ·Adobe, Inc.

·Adobe, Inc. Service: Marketo Service: Marketo

• ·Purpose: Email dispatch to customers. Servers in USA. Data transfer basis is DPA with Model Clauses.